Avoid This Company at All Costs They Allow Employees to Defecate in Your Home with NO Repercussions…read moreTHERE WAS NO TOILET PAPER IN THE BATHROOM. NO soap. I recently hired Top Dog for a move -- and it turned out to be the worst decision I've made all year. During the move, one of the movers entered my private bathroom without asking permission. He remained in there for several minutes, during which I was still being charged for his time. This was not only unprofessional but also a clear violation of boundaries. When I called the company to address the matter, the response was dismissive and unprofessional. The representative told me he "didn't see a problem" and compared the situation to letting a mover use his own bathroom. I explained that my bathroom had been professionally cleaned the day before -- and I had not even used it myself yet. I requested they arrange for it to be cleaned again, but my concern was brushed off. I was told they would "call back after speaking with the worker," but I never received any follow-up. No apology. No offer of resolution. No discount. Nothing. This company demonstrated a complete lack of respect for its customers and their property. Based on my experience, I strongly advise avoiding Top Dog for any moving needs.

We are very glad we chose Top Dog to move us out of our 10x30 storage unit. My husband did his…read moreresearch over and over before choosing Top Dog Moving. He compared them with another local moving company but kept going back to Top Dog. He liked how they conducted business over the phone, sent him a quote via email and were very thorough explaining what to expect the day of our move. Our friends used them and had a great experience which was another reason for us using Top Dog. The price quoted was definitely excellent and better than the other moving company. They arrived on time to our storage unit and made sure to call giving us heads up when they were on their way. We had four strong young men who were very kind, friendly (definitely southern hospitality) and professional. They worked hard for us. Also they moved our things with great care and I can say nothing broke. Thank you very much...Kimon, Logan, Justin and Christian for ALL your hard work we truly appreciated it!! . Keep up the great work Top Dog as you'll definitely get our recommendations for movers. Lastly, all the young men were grateful for the tip we gave them. You guys ROCK!

Demetrius, Lavanty, and Ronnie were amazing. I don't allow shoes in my house and they respected…read morethat with no issues, wore shoe covers, took their shoes off, whatever I needed. They were quick, figured out how to make the tight spaces work, and were super patient the whole time. Nothing got messed up or damaged, not one thing. On top of that, they just had great energy and great personalities. Made the whole move feel easy instead of stressful, and I felt like my stuff was in good hands the entire time. 10 out of 10. I've used Atlanta Home Movers a bunch of times now, and this team is hands down my favorite. I'll definitely be booking with them again.

I hired Atlanta Home Movers (AHM) to deliver my new washer and dryer and junk my old units. I am a…read more60-year-old man, so needed help with everything, and AHM were wonderful. David in the office told me what to expect when I booked and answered all my questions: it all went exactly as he said it would. I paid a simple hourly fee for the labor, and a flat fee for the junk removal of the old units. No hidden costs. Richard was the team lead, and his experience was clear; they arrived on time and they handled the job with speed and assuredness. They quickly took out the old units with a lot of care to my property, then they fully installed the new ones for me. They made all the connections and tested it, so I didn't have to worry. I can't say enough about how well they treated me - they were all true pros every step of the way. AHM handled each detail, and I ALWAYS knew what to expect and what it would cost in time and money. They were transparent with everything and took great care of me. I will happily hire them again whenever I need labor, junk removal, or moving services.

On time. Fast, efficient and polite. I have used them twice now and all went well. Appreciate the…read moregood help. Professional, on time and well done. Bill C

Day one of the move. We got started right on time at 9 AM…read more The communication has been excellent. Back Savers showed up with so many movers I almost lost count. 6 or 7 of the most clean cut, uniform wearing gentleman. They got to work right away helping me finish wrapping up odds and ends. I opted to provide the boxes and supplies needed for the move but I noticed that they did have extra supplies to wrap the couches etc. We are having to get the crew to come back out again tomorrow because I needed more storage. If I did have the extra storage space today they could have easily finished up today. These people are serious about getting the job done. I will complete my review tomorrow It is tomorrow William and team got it done. Very happy with every aspect and the final bill came in under the estimate. I can't say enough good stuff here. Thank you guys for a great experience.

I had a very unique project. I bought a couch that couldn't fit up the stairs of my new townhome. I…read moregave Georgia/Atlanta Home Movers a call to discuss hoisting the couch to the 3rd level through a balcony. Without hesitation they agreed to give it a solid try. Josh, Lavunty, Justin, and Dre were assigned to the project. The group led by Josh was beyond professional! They saw the challenge, discussed a team on the best strategy, and went to work. They ensured the safety of the team and the property was top priority. We had Success! Thanks Guys!

My experience was extremely disappointing. During my move, an accent chair that cost $1,874…read moredisappeared and was never delivered to my new home. I reported it to the lead mover the same evening I realized it was missing. He apologized and told me they must have forgotten it somewhere at my apartment complex. When I later obtained the building's surveillance footage, it showed one of the movers carrying my chair after it came off the elevator. The lead mover confirmed the person in the video was one of his employees. Despite this, the chair has never been recovered. I declined the additional valuation coverage because the lead mover assured me I didn't need it and told me they wouldn't damage my furniture during the move. I never imagined I needed coverage for a chair disappearing entirely while it was in the movers' possession. After reviewing the situation, the Operations Manager called me, apologized, and told me he agreed with me that the company was completely in the wrong for what happened. However, Vladimir, who is both the owner and the manager handling claims, has refused to take responsibility for losing my chair and has refused to compensate me for its value beyond offering $36. There were other issues during the move as well. The truck they sent wasn't large enough to complete our move, forcing us to leave boxes, plants, and other belongings behind to move ourselves. In addition, the movers smelled strongly of marijuana after arriving at our new home, which was very concerning. This entire experience has been stressful and incredibly disappointing. Losing an expensive piece of furniture is one thing, but the lack of accountability afterward has been even worse. I would strongly encourage anyone considering this company to think twice and carefully review the paperwork before trusting them with their belongings.

Ok, I have an update to my previous review. Todd wasn't able to get the desk repaired, but he…read moreeventually responded to my communications. It took awhile, but we came to an agreement on damages. It helps, but doesn't make me whole so I will never use them again going forward. I updated my review to 3 stars since Todd eventually dealt with the situation.

Todd and his crew were awesome and worked really hard on our local move. They wrapped and…read moreprotected our furniture and were great to do business with.

Our house was destroyed in a fire. We lived in a rental while the house was rebuilt. We collected…read morereplacement furniture, clothes, and other items for the rebuilt home. The rental house was chaotic. We never unpacked most of the stuff we had purchased. Step by Step Movers came in and collected all of our stuff and packed it into their trailer. At our rebuilt home they swiftly unloaded the trailer. We had written room names on the boxes. They worked on a blur moving each box to the rooms. The team was punctual, actually arrived 20 minutes early. The owner, Nathan, communicated well. Always replied to any text or call. His prices were extremely competitive to the other movers who replied to my Yelp Project request. I would not hesitate to use Step by Step movers again in the future.

They guys showed up early and they went right to work, they had a challenge moving out stuff and we…read morehave three floors and they moved it quickly and very professional .... If you hate moving like all of us do , save the headache and hire these guys

I would love to be able to give College Hunks a good review because I did really like some of the…read morepeople I dealt with, and the move captain Michael was very efficient. Unfortunately, however, I cannot give them a good review - for several reasons. First of all, they misquoted me by over $1000, so I had to unexpectedly adjust my budget. Second of all, they confirmed that they would be able to complete my move in one day, which was not the case. As a client, I need to be able to rely on their quote in terms of time and money, so that I can plan accordingly. This left me scrambling to find a place to stay the night at the very last minute because I could not stay the night in my new place, as originally planned. They then assigned some additional movers to the job as they had misquoted it and realized that they would need extra people in order to finish on time. Unfortunately, one of those movers damaged a table leg and also just dumped my boxes all in the same room, so that I had to scramble to explain to the team that I do need the boxes to be placed in the labeled rooms, as I do not have the capacity as a single woman to lug them into those rooms myself. I was informed that it was this mover's first day on the job, but nevertheless he should have been instructed to place the boxes in the appropriate rooms. I paid an upcharge to purchase insurance in case of damages, and filed a claim in a timely manner. Staff member Brittni Nantz repeatedly reassured me that the claim had been processed and I would receive compensation soon. This unfortunately went on for months to the point where I called the College Hunks headquarters who then informed me that in actual fact a claim had never been filed in the first place. They then filed a claim for me, but informed me that I would still have to wait to hear back from this branch of College Hunks, which unfortunately I never did. I don't know what went wrong here, but to this day I have not received compensation for the damaged items, which left a really nasty taste in my mouth because nobody likes being lied to. I don't feel that as a client I deserved this treatment because I tipped the movers, was patient and reasonable when things didn't go as planned and even treated everybody to lunch. College Hunks (and branch owner Omar Nieves) - if you read this: I would still love to resolve this matter because it saddens me greatly that I have to leave a negative review of your company. This is not something I do lightly, but I am highly disappointed that I was repeatedly assured that you had filed a claim for damages and then ultimately I never received a payout and you essentially ignored my emails and my attempts to contact you about this. That is neither professional nor fair, and I deserve better. I invite you to act with integrity and contact me to resolve this matter, and I will be more than happy to change my review if you do because I am hoping that this is not representative of your business and, if it is, that is rather sad that you do not attach importance to treating your clients with more integrity. For clarity: my move was from Savannah to Atlanta, and I originally did business with Omar Nieves and his team when Omar owned the Savannah branch before it was sold to a different owner. I was then informed that Omar and his team had switched to the Jasper branch. This is why I am posting my review on the Jasper page, in hopes that you, Omar, and your team will read this and that we can finally resolve this case to our mutual satisfaction. Thank you in advance:-).

If I could give this Company a MINUS Star, I surely would!…read more BE WARNED! Any damages on your belongings moved by this company will NOT be paid for even if insured! In October of 2024 we moved a 3/2 house from one part of Atlanta to the other. In the process a King-size mattress came out of the bag and was damaged. We paid for insurance on this move...we provided photos, etc. etc. for the mattress. We were told numerous times that "a check will be processed" & "we will get back to you". TO NO AVAIL - I cannot tell you how many times my husband & I have called them; It's many months down the road now & this company has still decided to NOT do the right thing. The owner (Omar) hides behind Brittney his scheduler and refuses to even have a conversation. STAY AWAY from the shady dealings of this company.