Had sudden loss of oil pressure while traveling through Luray & knew we couldn't go more than a few…read moremiles without risking extensive damage. Page was the closest option for possible repairs. They were busy but willing to take a look & within an hour had gotten our vehicle on the lift found the cause of the issue. Even though it was late in the day & we were walk-in customers, Jimmy was able to find a replacement part, get it installed & even clean the oil that had sprayed into the wheel well when the part failed. We had our vehicle back & running about 2 hours after walking into the business, at what I thought was a very fair price. I wouldn't hesitate to go back.

Best place in the Valley to get any car work done! The staff are always so pleasant and helpful!read more

Tony and Branden are dishonest and do shady work. Tony at…read moreBennett and Butler took $3000 upfront to fix body work on my car and promised I would have the car back fully fixed and painted within six months. After 25 months of lies, I got my car back in worse shape then when Tony and Branden took it and they stole the $3,000. Buyers beware when doing business with Bennett and Butler. Things may not be what they seem.

Our car broke down in Shenandoah National Park and they came to our rescue! They went above and…read morebeyond to give us a timely tow, maintaining constant communication and quality care and professionalism. They also diagnosed the issue in our car and drove 2 hours to get the necessary part for the repair. They stayed open late on a Saturday when no other auto shops were open to make sure that our car was repaired and we could leave town the next day as planned. Extremely kind and generous people who took care of us in a time of need. Would recommend to everyone for excellent care and auto repair service!

Great service! My husband and I are always happy with our vehicle repairs and maintenance!read more

I gave them two stars only due to heather being nice to deal with. Other than that I feel it was…read moreunfair to change us 250 for your driver to put a board on the axel that my driver already had tied up and then your driver followed us 10 min to your shop. In the am was told it won't be fixed until Friday you only have one mechanic No parts and might need an axel would be a week wow Well needless to say we went to another shop down the road and my driver was fixed and on the road within in hour. Just disappointed from one business owner to another.

We cannot say enough good things about our experience with the service department. Virginia &…read moreMichael were fantastic! Our F350 had to be towed in (we didn't even know what the issue was). They got us in quickly, diagnosed the problem and repaired it easily. We were grateful for such experienced diesel technicians and the exceptional customer service we received. We highly recommend Marlow Ford!

Oil change jeep. Soon as I got home noticed trail of oil. Puddle of oil under jeep. They sent…read moresomeone to check it out and they said oil filter not put on correctly but it's fixed. Went to front royal for new headlight and they said oil cooler was cracked. Returned to luray and they said they did dye test and no crack. Oil change in luray march 7 and oil leak on way home. Returned to luray and they said fixed. Next day same thing. They said fixed. Return to work in Alexandria and as soon as I get within a mile of work. Keep w gone shaking. Check engine light on and oil is gone. Had it towed to a dealer who diagnosed so many engine issues now. Not drivable. $11,000 plus to repair. Called Luray manager and nothing they could do. Do not go here for service. They are thieves and have no idea what they are doing

I worked at Model A Garage for over a year and a half. I witnessed the owner Hohn Phillips tell…read morelies to the clients in order the get their business. He would get upset when I would call him out on it because I was the one that had to deal with the clients when they call back to get the status of the vehicle. He always gives them a low estimate knowing that won't be the case once the vehicle was worked on. I also reached out to both owners John Phillips and Susan Zorn Phillips about my payroll how they didn't pay me and they both chose to ignore me. I told them not paying an employee for their work is illegal. I would not recommend anyone taking their vehicle there or honestly even working with them.

I gave my 1930 Model A Tudor to the Model A Garage in April, 2020 for a frame off restoration…read more After two years and one-half years, it is still in a thousand parts and when I complained he told me I could just come and get all the boxes and take it back - YOU HAVE BEEN WARNED.

I'm telling you people be aware of Mr Eddie and the Mars to cars company they will do work for you…read moreand don't finish it and then when you try to call them back they don't answer their phone I had them to do work on my van because it would not start Mr Eddie said he was going to do a diagnostic on it and see what's wrong when he got here he put the starter on first before he did the diagnosis the van still would not start he didn't call a locksmith to come over and see what the problem was the guy came over and got the car started and the next day it would not start again I had already paid him over $400 for the starter which I may not have needed and another $85 for the locksmith to come over when I called him to let him know that my van still would not start he just did not call me back I'm telling you beware of Mr Eddie and the Mars to cars company

when the technician actually showed up. service was great wonderful and had no issues. I Love that…read morethey come to you can make things very easy on you.

I am a60 year old woman with a strange noise in my car... Leo's answered my call and treated my…read morewith respect and kindness. He could have tried to take advantage but didn't. I am confident that my car is ok, that I will recommend Leo to my friends, and that I will call him again for my car need s. Even my next oil change... In my driveway... Woo hoo!

Leo went out and completed a prepurchase inspection for us on a used vehicle. He was very thorough…read moreand communicated along the way. He seems like a very trustworthy guy and I would not hesitate to contact him again if the need ever arises!

Whatever you do, do not take your truck or vehicle to this shop. Poor customer service, poor…read morecommunication and shoddy mechanical/technical work. We spent almost $5K to repair the frame on our Toyota Tundra, only to discover that it put it on crookedly. Such a fitting description because this place is a crook, as they robbed us of 5K and we still need to get our truck repaired! When we called to try to get resolution, they ghosted us.

Just got my jeep back last week…read more Very Happy with all the work that Jon and off-road innovations did regarding the jeep frame rot. The jeep frame rust was extensive and due to overcome by events took awhile to get repaired. But they worked on my past jeep rot issues and I was very pleased with their detail oriented results. If you've got Jeep rust issues I suggest don't buy new Jeep, take it There to get fixed.

In luray for vacation and my car dies mid trip - recipe for disaster. I call Tom's as soon as they…read moreopen the next morning and they say they can look at it it but they arent sure they can fit in any major repairs that day. I get there, they diagnose i need new plug and coil....within 90 minutes they have the parts delivered and the car fixed. Thanks for saving my trip!

Very good service. Price is outstanding. Did a exhaust repair for $40 and that was 3 yrs ago and no…read moreissues since. Highly recommended