Absolutely Terrible! This company has made my house a nightmare for the last 8 1/2 months. Started on my roof in Oct 2022. I decided to go with a speciality product on my roof (Tilcor-Stone Coated Metal) and remove my heavy concrete LifeTiles. I had structure issues due to the weight of the tiles. The owner, Mark Paez and myself talked for a couple of years before decideding to do the job and he assured me that it was a job that he could handle. At the last moment (litterally the day before) the sub-contractor backed out on him and he had to scramble to get someone else. Mr. Paez assured me that his good friend Ramon could handle the job. Well, in January after many conversations, questions and concerns I had no choice but to pull Ramon from the job after it becoming very clear that the roof was not being installed properly. The cuts were being made by hand, the fasteners (screw and nails) were being placed in the incorrect locations and the overall appearance of the roof was poor. Tilcor provides detailed instructions and guidlines on installing their product and it was all available and provided. I personally purchased $40K+ in materials and paid another 10K+ labor and now I am stuck having to pay another $40K+ to redo, repair and finish the job. When I had another roofer at my residence to look at my roof and give me an opinion and quote on reairs Mr. Paez showed up and started verbally attacking the roofer and myself and after being asked and told multiple times to stop and and leave and refusing to do so local law enforcement had to show up and make him. (5 police cars showed up) Very embarrassing to have to explain to all of my neighbors. In the end, Mr. Paez has had multiple oppurtunities to make things right and refuses to do so. Mr. Paez has refused to provide his insurance info or to respond to demands letter from attorney. (He did call back attorney once but has since gone silent) Now I have no choice but to file in court to try and recover something. read more