My son was told his treatments would run for 18 months, so that time elapsed. Then every time we…read morewould show up expecting it was his last treatment, they would scold him and say, "You have to wear your rubberbands! We'll check again in another 4-6 weeks. " This happened in May, then August, then September, then October, then November. Each time he came out of a 6 minute appointment with the same vague prognosis and direction. He was absolutely 100% consistent with keeping rubberbands on 24/7. However, finally, today after 25 months of treatment, the doctor asked him to show how he was putting on the bands and realized he was not attaching his rubberbands at the right anchors which was affecting the movement of the teeth. When he was not progressing, shouldn't they have thought to do this 6 months ago? So I expressed frustration. The doctor tried to tell me that they had predicted the braces coming off in November but I could point to a note right on his chart that said September. She also tried to show me on his chart small notations that she said meant each time he has been in that they taught him how to attach the bands. He says no, they just asked if he was wearing them. They verbally told him what to do but never checked as today. He has also gotten contradictory directions; one doctor said to wear the left side always and the right only at night. Then a different doctor said to always wear both. Now this third doctor said he should have been doing the different schedule for left and right sides. This place is a factory churning people through in under 15 mins each. I did not think I needed to go stand next to my 16 year old and listen and watch over the care, but if you use this business, you definitely should. Shuffling patients between 3 doctors does not seem like best practice to me and you might end up with months of extra discomfort due to their cursory exams and lip service.

I highly recommend this office for Orthodontic Care. Our 12 year old son has started his journey of…read morebraces and we are by far impressed by how efficient this office is. Carrie is kind, friendly, supportive and helpful. They've been more than accommodating on several occasions to provide Excellent Care to our son. Dr. Jolly is an amazingly compassionate individual that has gone above and beyond our expectations. Caring individuals, Clean office, Good communication. Excellent patient care.

Vicki and team are amazing! From front office team to the…read moreclinical team and of course Dr Wang, all interactions and experience with the practice are great. I had a 2 year long engagement and the quality of care was high at every visit. I would recommend anyone young and old to use Island Orthodontics.

I was referred here by my every day dentist to fix my retainer after my dog chewed it up. Everyone…read morewas so friendly and professional from the front desk staff to the hygienist who helped me. They were able to fix my retainer on site and made sure every adjustment was comfortable and fit correctly. I would recommend them to anyone for their dental needs. If I could give more than 5 stars I would.

We have bring our kids here, from the first one until the last one 27 years, and what can I say,…read morealways a great service, friendly people, and my kids have a great smile every time! Thank you for everything.

Was such a great experience, staff was personable and professional. Very caring and explains…read moreeverything. Would highly recommend! We went in for a major procedure and the team eased all our worries and our son is doing just fine, at 5yrs old. (A.Mafi)

I don't think anyone loves going to the Dentist but everyone at this office is so kind that I don't…read moremind it (as much)! I have been with them for years now and have had nothing but good experiences. Dr. Bui always does a great job!

Everyone was super friendly and my appointment was right on time. Dr. Bui was patient and explained…read moreeverything she was doing and offered better flossing tips. Highly recommend!

Dr Bernstein is a godsend. I had a TERRIBLE experience in LA with placement of two veneers. It…read moreresulted in gum disease, discomfort, and poor aesthetics. It all came to a head when I was 8 months pregnant and one of them chipped. This time around I did my research and went with the best of the best for cosmetics. From the first time I met with Dr. Bernstein, I knew I was in the right place. There was no stress or anxiety -- I knew what was happening every step of the way. He immediately identified the error that resulted in the gum disease and referred me out for gum surgery before veneer replacement. Everything went great, I often get compliments on my teeth, and people are shocked when I tell them they are veneers because they look so natural. This was over 10 years ago. On Monday of this week, I suddenly had a small tooth chip from behind one of my veneers when I was eating. I was terrified that I was going to have to replace them and it unearthed the anxiety from the first time in LA. But no need to fear, Dr. Bernstein got me in straightaway to take a look. I assumed he would do an assessment and have me come back to get it fixed. Not so. He told me it would just take a little bonding, and proceeded to do it right then and there, free of charge. We had a great chat and caught up, then I was on my way. Again, the original placement was over 10 years ago and yet saw me no issue and with my charge! The office staff is all incredible, the space is gorgeous, the skill is expert, and the customer service is phenomenal. Could not recommend more -- and this coming from someone who went through a mediocre dentist the first time around. Don't hesitate to work with Dr. Bernstein and his team!!

total crook. terrible. i took him to oakland superior court…read more he put my teeth in crooked and off center 3 mm. i have a complete new smile and bite. the cost to repair his terrible dental is a complete disgrace to the profession. the secretary his wife are a tag team for your money.. iam a professional in finance educator phd. vetran us army!!!!!! do not use this nut

I have a hard time with going to the dentist, because I have a lot of allergies, health conditions,…read moreand a lot of anxiety around going to the dentist. This office has been extremely accommodating to me and my unique disabilities, especially the front desk staff. They are always so nice to me! I trust the dentist I see here, I don't feel like she's trying to max out my insurance and give me stuff I don't need. She understands and believes me when I tell her things. I'm also currently getting Invisalign treatment and I'm happy with my results so far. I really like the hygienist I see for my cleanings, her name is hyka (I'm probably spelling that wrong, sorry!)

I had a very unpleasant experience at this dental office. The front desk staff were incredibly rude…read moreand had a very poor attitude. They were not willing to listen to me and kept interrupting me without letting me finish speaking. I felt completely disrespected and ignored. The way they treated me was unacceptable and unprofessional. First impressions matter, and unfortunately, their behavior was the reason I decided not to come back. Patients deserve to be treated with respect and courtesy, regardless of the situation.

Amazing office! They…read moresqueezed my elderly mom in for an urgent dental matter. Like many people, she is fearful of going to a dentist. She managed to avoid them for over 10 years. Upon arriving, Kelly came out to greet my mother with a great sense of humor and lots of love. The entire office put her at ease. Dr. Bothwell was gentle and explained everything thoroughly. Our experience at this office was completely incredible. They are highly recommended.

I've been coming to Dr. Bothwell my entire life, and I have to say, he and his dental assistants…read moreare as good as I could ever hope for. They're attentive, know exactly what they're doing and what they're talking about, and I always leave knowing they've done a fantastic job cleaning my teeth and do a full examination every time, taking no shortcuts. They're also great with scheduling; they know I'm a student and take the time to try and be as flexible with getting me an appointment for my next cleaning as they could possibly ever be. I won't trust anyone else with my choppers. Professional, cheery, and positive are what everyone working here always are.

After 20+ years of going to the same awesome dentist, I had to find a new one. Choosing a new…read moredentist wasn't easy until I found Dr Sanchez and his team. All I can say is that he's an awesome dentist with an awesome practice and staff. Highly recommend without a doubt!!!

Great customer service and bedside manner from all people involved. The facilities are clean and…read morecomfortable. I got emergency dental surgery and everything was smooth with scheduling, payment, and procedure. Highly recommend!

I'm so grateful that I chose Dr. Carrington for my orthodontics. I checked in with his office to…read moresee what kind of treatment I needed, and after meeting with them, they suggested Invisalign. Everyone from the front office staff to Dr. Carrington have been lovely and helpful. (Especially with my busy schedule, they have been so accommodating). I've just finished my treatment, and I feel SO confident! I used to cover my mouth when I laughed or smiled, and I've noticed I don't do that anymore :) I'm so happy with my results, and know I can always reach out to them if I need anything.

So Ive only had 2 appts so far at The Ortho Center. The first appt which was a consultation via…read morereferral from Dr Lavorini. At the appt, I sat with Dr Carrington and went over the best option for me and a treatment plan. Let me tell you what is going on in this mouth so you can understand why it's time to see Dr Carrington. So, Im 39 and have always had a gap between My 2 front teeth. Ive been okay with it because it is who I am plus my face aint too bad to look at lol. However, over the last 2 years, I've noticed that my gap is getting bigger and the teeth around it are also doing some shifting. The treatment plan is to take my 5mm gap to a 3mm, extract a baby tooth, replace with an implant and bam bam, Im straight lol. This will be done with invisalign over a 12 month duration. 2 weeks later, I go to my second appt to get scanned and everything else you have to do to get prepped for your tray ordering. Oh yeah and pay some dollars honey. My total is $3000 and they can break it up in payments for you without running your credit. . Next appt is in 2 weeks. First trays should be in

I need a crown replacement and went in for the prep work today. The front desk staff know me by…read morename which is very nice. The Doctor is very skilled and pleasant. Anna helped me with many things today and she is a riot! I told the front desk I want her as my special person every time I visit. It is in writing now, so it has to be

Stay away! I can't believe I didn't read these reviews before going there. Among other things,…read morethey insist on X-rays twice a year in order to get your cleanings. 6 months ago they did a full set of X-rays, a dental visit, and a cleaning. Everything was and is fine. I went back for a cleaning and they wouldn't give it to me without more X-rays so that they could increase their insurance reimbursement . I've never had a dentist insist on X-rays more than once a year. They are a private equity money-making machine. I left and canceled my Delta Dental. Self-pay has got to be better at any other dentist.