1. Island Orthodontics

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Alameda, CA

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Island Orthodontics

4.6 (47 reviews)
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18 years ago

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4 years ago

Thank you to Dr. Wang and her staff our welcoming,professional.

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9 years ago

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8 years ago

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4 years ago

I am highly impressed with my service here. Shout out to Kim who made this process a lot easier with her outgoing personality.

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Ask the Community - Island Orthodontics

Review Highlights - Island Orthodontics

“Parker" and any Alamedan will tell you that he's great!”

Mentioned in 16 reviews

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Alameda Orthodontics

Alameda Orthodontics

4.7(41 reviews)
0.7 mi

I just finished my Invisalign treatment with Dr. Johnson and Dr. Jolly. I had considered 5…read moredifferent orthodontists and chose Dr. Johnson's office. During the first consultation Dr. Johnson was very thorough and explained what I needed to have done besides just wearing the Invisalign trays. All the other consultations were pretty quick and simplistic and wanted to charge you more at the end if you were not happy with your results. Dr. Johnson gives you an upfront fee and ensures you are happy when you are done. Besides the doctors, the rest of the team are such rockstars. Kerri at the front desk has the office running smoothly. There was never any appointment mixups or that kind of nonsense. The dental assistants were all great and nice. I always leave feeling satisfied. Highly recommend!!!

My son was told his treatments would run for 18 months, so that time elapsed. Then every time we…read morewould show up expecting it was his last treatment, they would scold him and say, "You have to wear your rubberbands! We'll check again in another 4-6 weeks. " This happened in May, then August, then September, then October, then November. Each time he came out of a 6 minute appointment with the same vague prognosis and direction. He was absolutely 100% consistent with keeping rubberbands on 24/7. However, finally, today after 25 months of treatment, the doctor asked him to show how he was putting on the bands and realized he was not attaching his rubberbands at the right anchors which was affecting the movement of the teeth. When he was not progressing, shouldn't they have thought to do this 6 months ago? So I expressed frustration. The doctor tried to tell me that they had predicted the braces coming off in November but I could point to a note right on his chart that said September. She also tried to show me on his chart small notations that she said meant each time he has been in that they taught him how to attach the bands. He says no, they just asked if he was wearing them. They verbally told him what to do but never checked as today. He has also gotten contradictory directions; one doctor said to wear the left side always and the right only at night. Then a different doctor said to always wear both. Now this third doctor said he should have been doing the different schedule for left and right sides. This place is a factory churning people through in under 15 mins each. I did not think I needed to go stand next to my 16 year old and listen and watch over the care, but if you use this business, you definitely should. Shuffling patients between 3 doctors does not seem like best practice to me and you might end up with months of extra discomfort due to their cursory exams and lip service.

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Alameda Orthodontics
Alameda Orthodontics - Our Team

Our Team

Alameda Orthodontics

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Alameda Pediatric Dentistry - Partners Dr. MyLinh Ngo & Dr. Sharine Thenard

Alameda Pediatric Dentistry

4.5(346 reviews)
0.9 mi

Was such a great experience, staff was personable and professional. Very caring and explains…read moreeverything. Would highly recommend! We went in for a major procedure and the team eased all our worries and our son is doing just fine, at 5yrs old. (A.Mafi)

This review is strictly to raise awareness that this establishment has a broken front desk system…read moreand nothing to do with the great dentists and hygienists! Please note: I'm a returning patient and already have another child currently receiving orthodontic treatment under their care. This isn't a first impression--it's based on my experience as an existing patient. Getting in touch with the office has become an absolute nightmare! I called on Wednesday around 2:30 PM, left a voicemail stating that we would like to proceed with their orthodontic treatment for my other kiddo, and never received a return call.  Yesterday, I called multiple times. The one time I was able to get through, the staff member was helpful and scheduled my appointment. However, when I needed to call back just a few minutes later, I was once again stuck in the endless cycle of unanswered calls and voicemail. After nearly four hours of trying, I finally reached someone again. To make matters worse, the automated appointment reminder was sent to both of my email addresses with the wrong appointment time. I immediately called the office at 4:05 PM to get it corrected, but once again, I was sent straight to voicemail with no response. The front office appears to be severely understaffed or operating with a broken communication system. Patients shouldn't have to spend hours repeatedly calling, leaving voicemails that go unanswered, and then receive incorrect appointment information with no reliable way to get it fixed. The dentists and hygienists deserve recognition because they provide excellent care and have always been professional and kind. Unfortunately, the front office experience overshadows that quality of care. I sincerely hope management addresses these issues because the current system is failing patients.

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Alameda Pediatric Dentistry - Partners Dr. MyLinh Ngo & Dr. Sharine Thenard

Partners Dr. MyLinh Ngo & Dr. Sharine Thenard

Alameda Pediatric Dentistry - Cavity free club!

Cavity free club!

Alameda Pediatric Dentistry - Play kitchen in office lobby

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Play kitchen in office lobby

Joshua B Bernstein, DDS - The hardworking underbelly of our office...storage and sterilization!

Joshua B Bernstein, DDS

4.7(73 reviews)
3.5 mi
Certified professionals
Available by appointment

Dr Bernstein is a godsend. I had a TERRIBLE experience in LA with placement of two veneers. It…read moreresulted in gum disease, discomfort, and poor aesthetics. It all came to a head when I was 8 months pregnant and one of them chipped. This time around I did my research and went with the best of the best for cosmetics. From the first time I met with Dr. Bernstein, I knew I was in the right place. There was no stress or anxiety -- I knew what was happening every step of the way. He immediately identified the error that resulted in the gum disease and referred me out for gum surgery before veneer replacement. Everything went great, I often get compliments on my teeth, and people are shocked when I tell them they are veneers because they look so natural. This was over 10 years ago. On Monday of this week, I suddenly had a small tooth chip from behind one of my veneers when I was eating. I was terrified that I was going to have to replace them and it unearthed the anxiety from the first time in LA. But no need to fear, Dr. Bernstein got me in straightaway to take a look. I assumed he would do an assessment and have me come back to get it fixed. Not so. He told me it would just take a little bonding, and proceeded to do it right then and there, free of charge. We had a great chat and caught up, then I was on my way. Again, the original placement was over 10 years ago and yet saw me no issue and with my charge! The office staff is all incredible, the space is gorgeous, the skill is expert, and the customer service is phenomenal. Could not recommend more -- and this coming from someone who went through a mediocre dentist the first time around. Don't hesitate to work with Dr. Bernstein and his team!!

total crook. terrible. i took him to oakland superior court…read more he put my teeth in crooked and off center 3 mm. i have a complete new smile and bite. the cost to repair his terrible dental is a complete disgrace to the profession. the secretary his wife are a tag team for your money.. iam a professional in finance educator phd. vetran us army!!!!!! do not use this nut

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Joshua B Bernstein, DDS - The hardworking underbelly of our office...storage and sterilization!

The hardworking underbelly of our office...storage and sterilization!

Joshua B Bernstein, DDS - World's best hygienist...Erin!

World's best hygienist...Erin!

Joshua B Bernstein, DDS - Dr. B. with Bippy in for inspection!

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Dr. B. with Bippy in for inspection!

Island Orthodontics - orthodontists - Updated October 2026

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