I cannot write a review of him, because after calling many times, leaving several voice mails, &…read moreemails, NO ONE EVER RESPONDS. I was excited when I thought I had found the person who might actually be able to help resolve misaligned bite/jaw issues I've had for years, but this doesn't build trust. I'm not sure what is going on with this office, but if you are not going to answer voice mails, then at least change your outgoing message to indicate that no calls will be returned, or you are not accepting new patients, or COMMUNICATE people. Maybe he is just so successful and flush with existing clients that customer service is not necessary? Again, just let us know and save hopeful clients the frustration of this poor communication. At this point I don't think I could trust my health to this place.

Dr. Jennings treated both me and my teenage son. My son had a very good result. I had a mediocre…read moreone. The treatment fixed one problem but created another. The treatment left me with molars that don't meet and an unstable bite. Dr. Jennings said my teeth would "lengthen" and come together, but they did not. I gave it four years to work. If you do this treatment, just know that it might be only a first step. I'm now paying another orthodontist to stabilize my bite. You should also know that the treatment is kind of like wearing Lego bricks between your teeth. You get used to it. Finally, I suggest asking questions to understand the treatment trajectory. He will need you to remind him of his strategy. His mind is a bit of ping pong game...a new idea with every stroke. I'm still grateful for the treatment because the only solution offered by other orthodontists would have been to break and reset my jaw. Jennings fixed the jaw, but he did not, could not, or would not fix the teeth.

Dr. Lau is our family dentist, but he's also become a trusted friend. We've been to Dr. Lau's…read morepractice for many years and we've referred countless friends who all think he's amazing. He's highly skilled, incredibly efficient, very professional, and extremely ethical. It also helps that he's really funny and easy to talk with. He really cares about his patients and their well being. Dr. Lau has treated my daughter since she was in elementary school; she has a good relationship with dentistry because of Dr. Lau. The biggest compliment I can give Dr. Lau is that he has an incredibly light hand. Even though you're getting a dental procedure, it'll be the most gentle version of that procedure. My spouse walked away from a root canal thinking it was a light procedure. We love Dr. Lau and we think anyone new who comes here will feel the same way! His staff is also fantastic!

Words cannot express my deepest gratitude, and appreciation that goes out to Dr. Mathew Lau and his…read moreteam at South Shore Dental. My situation is unique, so I will save you the long story/rant. After much intensive research, I found that Dr. Lau had the best reviews in all of the East Bay. I was apprehensive because our dental insurance had been deactivated due to budget cuts from this new administration. I was left despirit and in despair trying to find a quality dentist I could trust with my family of 6 with medical conditionsand disabilities. Coincidentally, my tooth chipped to reveal a cavity which needed to be filled before it hit a nerve. A week later, I found myself at South Shore Dental. My first visit was met with how friendly and professional everyone was. They were all incredibly kind, helpful, and created a feeling of ease and trust. Dr. Lau explained everything and answered all questions with thoroughness and clarity of the examination/consultation. I was especially impressed with his compassion and empathy as he listened to my situation and how it brought me to his office. I am impressed with his integrity and incredibly touched by his generous heart. The procedure was surprisingly comfortable, and there was no discomfort during or after. I loved how he walked me through the whole process as he addressed my concerns and made me feel heard and respected. I have been telling everyone how great Dr. Lau is as he lives up to and surpasses his reputation. I feel incredibly blessed have met Dr.Lau and to have him work on my teeth and esspecially how he went above and beyond to help me with all my concerns. Dentistry truly is his calling in how he is passionate in his profession, and it is reflected in his work and relationships with his patients. Not everyone in life can say they love what they do, but Dr.Lau can! God has certainly blessed him, and I love how he is giving back in God's name. Anyone who goes here can feel confident that you will be provided with exceptional care and an outstanding dental experience that far exceeded and surpasses all other places. Philippians 2:3-4: "Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves, not looking to your own interests but each of you to the interests of others".

Top notch attention and real courtesy. A pleasure (I know!),…read moretoo go there. Courteous AND Professional service. No lollipop afterward though. Watsup wit dat?

So annoyed. Called…read moreon 1/29/2024 to make an appointment. Front office confirmed my insurance and set me up for an appointment on 2/29/2024. I get a text THE EVENING BEFORE MY APPOINTMENT on 2/28/2024 to ask about my insurance. Then they tell me my insurance is out of network and to call them the next day during business hours to talk about plan details. How unprofessional and a waste of time!! The front desk confirmed my appointment when I initially called. Then they wait one month and text me after business hours the day before my appointment to ask about my insurance again??? I canceled my appointment and let them know their service was disappointing. I would avoid this place.

Dr. Tran is a fantastic dentist who has always been kind and supportive towards me. Her office is…read morerun by really professional and kind staff. I had an appointment with her last week and feel compelled to give an extra special shout out to the hygienist who helped me, Sabrina. I had told her I was really anxious about a few different dental issues I've been experiencing and she went way out of her way to make me feel comfortable the entire time she was with me. She talked to me about every step of the process as she did my cleaning. She took extra precautions to keep it all pain free since I've been having bad tooth sensitivity. She made the entire experience relaxing and even fun - she even had me cracking up a few times! Sabrina is a 10/10 hygienist who clearly has a passion for her career and for helping others. She put so much effort into making me have a stress free appointment and I cannot express how much I appreciated her. I highly recommend this office. From front desk staff to the dentist and everyone in between, they have an excellent practice.

I'm a new patient at Dr. Tran's office and had my first exam and cleaning today. I arrived and was…read moregreeted by all the amazing and friendly staff. Then I was treated by Dr. Tran and she's awesome! She's so nice and caring and everything was perfect. She took her time with me and explained everything so thoroughly. I'm so happy to have found this office and I look forward to my second visit in 6 months! Thank you everyone! Y'all were all truly the best and it was a delight being treated at your office!

I've never trusted a dentist or her office staff as much I have Dr. Kamboj and Park Family Dental…read more I've been going to her for years. She has always told me honestly whether she thinks a treatment is actually needed or advisable. She has worked with me within my limited budget to make treatment and cosmetic dentistry decisions. She is very mindful of pain concerns and makes adjustments. I always request numbing gel for sensitive areas before cleanings. She and her staff are patient when I want to know every cost before deciding. They are also consistently kind and incredibly efficient for a small operation.

I'm so glad I found Dr. Jaz. I came from another dental group disappointed and was looking for…read moresomeplace more personable and close to my house. I love the free parking. Dr does all the cleaning herself and it's always thorough and efficient. The staff is always friendly and polite.

I've always received thorough and professional dental support and I've been a patient here with Dr…read more Jalen before his retirement and now with Dr. Chen, for over 25 years! No problems with accounting during this period either. Diane Foster

I had a filling fall out and Dr Rouleau wouldn't see me for nine days even though I told the…read moreoffice I was in pain and the tooth was thin and weak without the filling. Even though Dr. Rouleau is personable and gentle, the office doesn't care enough to get a patient in when they are in pain. he should have a standing process for patients with emergencies. This happened during the day and I called during office hours and they didn't seem to care. I thought about this and the next day I called around and found a dentist in Piedmont who, even though they didn't know me, got me in the next day! So I changed to them. I really like them and they did an excellent job on the filling!! And they charged a reasonable amount. (Dr. Rouleau's office charges a lot.)

My son was told his treatments would run for 18 months, so that time elapsed. Then every time we…read morewould show up expecting it was his last treatment, they would scold him and say, "You have to wear your rubberbands! We'll check again in another 4-6 weeks. " This happened in May, then August, then September, then October, then November. Each time he came out of a 6 minute appointment with the same vague prognosis and direction. He was absolutely 100% consistent with keeping rubberbands on 24/7. However, finally, today after 25 months of treatment, the doctor asked him to show how he was putting on the bands and realized he was not attaching his rubberbands at the right anchors which was affecting the movement of the teeth. When he was not progressing, shouldn't they have thought to do this 6 months ago? So I expressed frustration. The doctor tried to tell me that they had predicted the braces coming off in November but I could point to a note right on his chart that said September. She also tried to show me on his chart small notations that she said meant each time he has been in that they taught him how to attach the bands. He says no, they just asked if he was wearing them. They verbally told him what to do but never checked as today. He has also gotten contradictory directions; one doctor said to wear the left side always and the right only at night. Then a different doctor said to always wear both. Now this third doctor said he should have been doing the different schedule for left and right sides. This place is a factory churning people through in under 15 mins each. I did not think I needed to go stand next to my 16 year old and listen and watch over the care, but if you use this business, you definitely should. Shuffling patients between 3 doctors does not seem like best practice to me and you might end up with months of extra discomfort due to their cursory exams and lip service.

I highly recommend this office for Orthodontic Care. Our 12 year old son has started his journey of…read morebraces and we are by far impressed by how efficient this office is. Carrie is kind, friendly, supportive and helpful. They've been more than accommodating on several occasions to provide Excellent Care to our son. Dr. Jolly is an amazingly compassionate individual that has gone above and beyond our expectations. Caring individuals, Clean office, Good communication. Excellent patient care.

INCOMPETENT staff from the top to the bottom…read more My actual date of service was on January 8, 2013. Tell me why on March 28, 2014 was the first time I got a WHIFF of any charge. OVER a YEAR?!!? Who does that? Unscrupulous folk do. Let's back up. I went to Rowe early last year to test out the waters with a dentist in my area. I relocated years ago and still am traveling 25 mins to see my dentist. I was having horrible tooth pain, I searched on Yelp and found Rowe, great reviews and called them immediately. Appointment was easy to come by and staff were a breeze. I even enjoyed the warm and well dressed dental assistant, super old school, but I felt coddled, made me feel safe and secure. The entire appointment lasted about 45 minutes, the doc spent over 25 mins of that time with me, explaining and pointing, providing me with brochures and answering EVERY question I had. Unheard of. I spend 5 mins MAX with my current dentist, the only time I spend any more than that is when I am getting a root canal or a crown. WOW, I thought, I feel really cared for. And the cool photo technology was impressive. The doc pointed out from the photo, the pink line traveling through my molar was a CAVITY and that was the reason for my pain. He said it with confidence and several times, always referring back to the photo technology. ALL of this was a SCREEN for CRAP diagnoses. A few days after the appointment, I was still having pain, it was excruciating, to the point I could not function at work or sleep. My intuition told me this was not just a simple cavity. I decided to get a second opinion from my dentist. Just one simple x-ray, not a fancy color photo technology told my dentist within 3 mins the source of the pain was a FRACTURED molar. I was completely shocked. I wanted to call Dr. Rowe to let him know of his wrong diagnosis. His practice directly connected me to him and I let him know about the fracture. I could hear the hesitation and immediately after, he said, "I said it was a fracture." WHAT?!?! I was shaking. The point of the call was to let him know of his error, not report him. I just wanted him to be aware. In no way was I trying to avoid payment. Just informational, so he can be more careful in what he tells his patients. After I received the notice in March from my insurance, I called them immediately and I was told the following happened: 1) Rowe's office billed my insurance 10/2013, NINE months after my service 2) Got declined, my benefits were maxed out 3) They continued to bill a couple more times through 2013, to no avail 4) March 2014 they tried again and it was declined, as the service was over a YEAR 5) June 2014 they tried again and was declined June 6, 2014, Rowe's office finally decided to bill me personally. This was the FIRST time in SEVENTEEN months I received ANY attempt to collect the $125 for the January 8, 2013 service. I called their office after I received the notice and let them know my displeasure of getting billed so late. Reception explained they were trying to do ME a favor by dealing with my insurance and finally when they exhausted EVERYTHING they had to bill me. She didn't have a response to WHY it took NINE months for their office to bill my insurance in the first place. I KNOW WHY. The doc KNEW I was not satisfied and confrontational. When a patient's insurance is billed, a statement of benefits is sent to the patient. He didn't want to fan the fire. He was hoping the flame would go out. NO, I still remember your abhorrent ethics. Check is in the mail for my balance due. Enjoy!!! No matter how great your technology is and how much time you spend with your patients, it doesn't negate incompetency and then a lack of honesty. THIS OFFICE IS NOT TO BE TRUSTED. Unprofessional, no accountability, avoid.

I've been to a lot of dentists and OMG he has GOT to be the BEST, very kind, patient and does…read moreOUTSTANDING work !!! I LOVE Dr. Rowe

I need a crown replacement and went in for the prep work today. The front desk staff know me by…read morename which is very nice. The Doctor is very skilled and pleasant. Anna helped me with many things today and she is a riot! I told the front desk I want her as my special person every time I visit. It is in writing now, so it has to be

Stay away! I can't believe I didn't read these reviews before going there. Among other things,…read morethey insist on X-rays twice a year in order to get your cleanings. 6 months ago they did a full set of X-rays, a dental visit, and a cleaning. Everything was and is fine. I went back for a cleaning and they wouldn't give it to me without more X-rays so that they could increase their insurance reimbursement . I've never had a dentist insist on X-rays more than once a year. They are a private equity money-making machine. I left and canceled my Delta Dental. Self-pay has got to be better at any other dentist.

My first visit to Alameda Dental Center met all expectations…read more The dedicated parking in the back and the promptness of the staff ensured my appointment started on time. There was a good balance to the socializing during the cleaning so that we could get to now each other. Their staff was kind and informative - all of my questions and concerns were addressed. The team made me feel comfortable throughout my entire visit. I'm looking forward to future visits.

I came to Dr. Chang's office based on the high reviews, and I am so glad that I did. I needed a…read more"quick fix" for an event, and Dr. Chang took the time to discuss a short term and long term plan to improve my teeth. He was very honest about the temporary nature of the "quick fix" I needed and was kind enough to accomodate me before a big event where I'd be speaking publicly. I was so insecure about my smile before Dr. Chang and now I don't have to remember NOT to smile. He is exceptionally talented and created a work of art. I am so pleased to have found his expertise, honesty and sincerely. His staff is also extremely kind, understanding and patient. My search for an honest, talented, dentist is over. I cannot recommend him highly enough! Thank you, Dr. Chang and staff! He is simply the best!!!!!