Great experience getting a Livescan. Highly recommend this location. Service was top notch! Super…read moreeasy, no wait when I went midday, took less than 10 min and that included paying. Low service cost. Plus, I was able to pay with a credit card.

We shipped a computer and display. They looked up the best price and gave us a great deal. Thank…read moreyou! You made our kid's Christmas.

Some UPS Stores can be stressful and not particularly helpful, but Nick at this location was…read moreexceptional. He was incredibly customer-focused, patient, and helpful throughout the entire process. I had an urgent package that needed next-day shipping, and Nick made sure everything went smoothly. His professionalism and willingness to help turned what could have been a stressful experience into a very positive one. I truly appreciated his assistance and was grateful for the outstanding service. It's reassuring to know that this level of customer care still exists. Thank you, Nick!

I go out of my way to visit this UPS location because of the staff--specifically Danny. I come here…read morefrequently for Amazon returns, and he is consistently professional, friendly, kind, and incredibly helpful. He is always welcoming and goes above and beyond to answer my questions to ensure I have a positive experience. The UPS Store in Placentia on Rose is extremely fortunate to have an employee like him.

Outstanding service from start to finish. Super helpful, easy to work with, and genuinely cares…read moreabout her customers. Great owner, highly recommend!!!

This is my favorite place to drop off prepaid packages & send out my own packages for my home…read morebusiness

Went to return Amazon purchase. Had the wrong store on my phone.. since I'm a senior and NOT tech…read moresavvy .. young man named Gabe said I'll do it for you sir.. we need more good people like him in the service world.. thankyou GABE! :-)

Consumer BEWARE!!! This place closes early and time posted is not accurate. Gave them another…read morechance and came back to send out a pre-paid package. They tell my wife she needs to print out a label and the charge will be $3. Are you kidding me? It doesn't cost $3 for 1 piece of paper. Lady in blonde hair proceeds to tell me they charge that everywhere. I don't think so lady...you better call and check prices elsewhere and not lie to your customers. Will not be coming back ever!

I've been using Pro Desk Space for quite a while. The staff is friendly and professional, and it's…read morean efficient work environment.

Spent an afternoon to work here remotely and go to an event that evening, after I drove from LA in…read morethe morning to avoid traffic. Has everything you need!

Great location. I've…read morebeen to this one several times. Service is always great. Sometimes the line does get long and it takes awhile. Staff do a great job of trying to help customers quickly. Pricing seems standard for packages and mail supplies. I shipped out a package here. I would recommend this location. It's small, but they get it done.

I never would have know there was a UPS store in that shopping center. They great customer service,…read morevery fast and polite. I was dropping off Amazon returns. Definitely they were able to scan both items and Amazon received them pretty quickly.

Charlie made the return so easy, and he's so friendly! Will return here versus returning at Kohl's.read more

Horrible customer service and demeanor. I showed up at 456 pm they close at 5. Checked the door…read moreit was open. When 20 feet to my car checked the door and now it was locked. Knocked and guy came to the door. "We're closed" he announced. "This box already has the label can I just give it to you." "We're closed." Total jerk. Never again. I'm going to make it my mission to never give this store another dollar. Horrible customer service.

Amazon uses USP stores for returning something you bought off Amazon…read more I've been here a few times and I've found the employees to be helpful and friendly. The parking is easy to get in and out so it's a quick stop for me.

I have visited this UPS Store many times because it is conveniently located near my sons school. I…read moremostly only go there to return Amazon items. My household and business make a lot of purchases on Amazon each month so returns are pretty routine for me. My experience with the store has generally been average at best. Short lines, staff doing their jobs, and customer service that is never particularly friendly but usually acceptable. Today was different. When I walked in there was only one customer ahead of me. There was an older gentleman working who I have seen multiple times before. Out of the 2 3 employees he is consistently the least friendly. He gave me that "Oh it is you again" look as soon as he saw me. I had two Amazon returns. One was an HP ink cartridge Amazon sent me twice by mistake. That one just needed a barcode scan. The second was a set of flood lights that did not meet my needs. I printed the label and attached it to the box. He told me the label was placed wrong and should have been on a separate outer box. I mean that is fine and I appreciate knowing for next time. BUT the problem was not what he said. It was how he said it. He spoke in a condescending tone and started saying that Amazon return customers abuse the system because they know they will get their money back anyway followed by a smirk. He basically implied we are irresponsible for returning things even though it is part of Amazons system. This attitude is NOT OK. Amazon sets their own return policies and they pay UPS to handle them. He also knows nothing about my situation. Both returns were legitimate. Wrong ink sent twice and lights that did not fit my needs. BUT this is irrelevant, it is not his place to judge customers. I also find it funny that he said he cares about Amazon items because I have seen him toss Amazon return packages across the counter from a distance multiple times as if he does not care if the contents get damaged. Hey... if he has concerns about Amazons policies he should take it up with them not lecture customers just for using the service. I will not be returning to this location. There are plenty of other UPS Stores nearby and I would rather support a business that treats customers with professionalism and respect.