Debbie and the team at Burk's (Round Rock location) are amazing! I asked them to do a job which…read morethey had never done before, but they took it on as a challenge, and the final project came out perfect (even better than I expected)! They are kind, courteous, and very good at what they do! If you need a professional job done right, they are the company for you!

What a FANTASTIC place. I had a tiny project and I felt treated like a big customer. Not once did I…read morefeel like I was wasting their time. Debbie was fantastic and great conversation for the little time it took to get the work done. Not only did they do the work timely, they didn't stop working on my project until it was perfect. This is the charm that I long for in business, and I wish it was still prevalent. I will be returning in the future for any of my printing needs.

First of all, I want to apologize for the length of time it has taken me to post this review…read more Second, I hope that y'all at Document Engine can see it! I am posting about the location in Salado. Anyway, on November 10, 2020,I was traveling from Cedar Park to Arlington. I was on I-35.The speed limit is 75.There were several cars in front of me and they suddenly braked and switched lanes. Unfortunately, I didn't have time to see what they were avoiding. It was two dogs that for some hideous reason we're on the highway. I hit one. I was just destroyed. I was in the left lane and was able to pull to the shoulder. I do not know what happened to the second dog. After I was able to safely pull over to the right side of the highway, and exit, the first place I saw was Document Engine. Their door was locked. I knocked and Andy immediately opened the door. I told him what had happened and asked if I could come in. He said yes, of course. At that time Lisa came over, listened to the conversation. These people were so,so kind. I was devastated, not for my car, but for those dogs.My car was not drivable.They offered me water, told me that I could stay there as long as I needed. It ended up to be several hours. I realize this review is not about the business, but about the PEOPLE at the business. I did see what seemed to be 100s of thank you notes and commendations on their walls. When my husband finally showed up, Andy gave us some cool items that explained wat the business was about. I can't find the items right now, but know that they would be useful. Please check them out if you need document assistance. This review is by far the longest one I've ever done, but their kindness was extraordinary. They allowed us to keep my car in their parking lot until the tow truck came ,the next day. Just NICE people. Thank you so much. There are several other 5 star reviews, and I understand why.

Lisa at Document Engine is so friendly and helpful AND gets the work done SO quickly for me, I…read morewould go back just for that! However, it is awfully nice that they have the lowest printing prices of anywhere I have ever heard of. You just can't beat great customer service and affordable prices! Especially when they get the printing done fast and it looks great! That's important to me, since I run a children's theatre program. IN FACT, one time, a different printing company whom we've all heard of did not print some of my students' pictures in the show program! When I told Lisa about that, she gasped and assured me that would never happen under her watch--she guaranteed it! Plus, she picked out the PERFECT colors of paper for me for the show programs I had them print--she's got a good eye & knows the biz well! I highly recommend Document Engine to anyone who needs printing!!

Friendly staff are efficient to help you get in an out. They don't have the amazon self serve kiosk…read moreat this location, but are open sundays until 5:00 so 7 days a week availability is convenient.

Despite the line, it got through quite fast and they took care of my retuning items well!read more

We were looking for a printer that could laminate a 36 X 26.8 inch map and were we happy we found…read moreRoberts! We took it in and they said they would try and get it done that afternoon or, at the latest, the next day. We went to have lunch and were just getting ready to head back home when I received a call that it was ready! All done in 1 hour and 10 minutes!!! And what a beautiful job they did!!! Thrilled we found Roberts and will definitely use them in the future!

Requested two bandit signs on Monday for same day pick up and they was able to get it completed…read morewithin 3 hours. Overall pricing was reasonable paid $75. Will do business with them again!

Well I was tasked on setting up a produce book for our company . Why me who knows? Guess I'm great…read more. Anyway this is my second time here and both times Derrick has been amazing in helping me navigate thru edits and copy and pasting images to give me a idea that I can take back to the VP. He patiently went thru the thumb drive telling me what can be done and explained pricing and options. We go my to a point that he said I should seek out another person in am that is a master at this program and what I needed to get done . People like this. Are rare and I give him 5 stars Even the store manager was nearby and was not as helpful. For all your needs. Go to FEd ex and ask for Derrick!

The customer service is terrible. Not a "hi how can I help you" as I stood on the counter. No…read moreacknowledgement. Asked about the printing service, no customer etiquette.

My company recently used Quality Printing to design, print and mail our direct mailers for our…read moreAustin and San Antonio locations. We are extremely pleased with the work and receive compliments on the cards from customers. They have exceeded my expectations. I will be calling them soon for additional printing work based off of my experience with them.

From the owner: We're a locally and family owned print services, specializing in high quality products and design. read more

Like many others who found this amazing place, I needed professional prints delivered to a client…read moreon VERY short notice and Kristen and James delivered!! So pleased and will absolutely recommend and use them again!

profoundly bad in service, customer service, client management, and I would assume product, though…read moredespite attempting for three weeks to have something printed I am not able to comment on the final product as I never received it In response to the owner: Your job was unfortunately below our minimum and we had made an exception to try to help you out (even though it was not beneficial to our company). -- You quoted me the price you thought was fair. I didn't ask for a discount, or come with any expectations around pricing. If you provided me with a quote that was below your profit margins that was a bad business choice on your part and had nothing to do with me. We provided the payment form, but you did not want to use it causing delay. -- You asked me to email you my banking details, which is so incredibly irresponsible. You tried to reach us during the lunch hour unsuccessfully and tried the exact same time the following day that is still during lunch. --I have called 4 times over the last three weeks, ranging from 11:20 AM and 3 PM - each time I was either told that no one was in the office who could run payment details but you could write it on a piece of paper (again the disrespect for for banking security my gosh.) or didn't I get an answer. I do highly suggest you hire someone who can help you with your business processes and educate you on banking security basics.

Great customer service! The "other" office store offers a…read morelarge arsenal of high tech office equipment for self service use. Myself and older friends like the personalized care we get at UPS. Amhad and Colleen were busy and shorthanded on a Monday morning. They took charge of the task at hand and efficiently took care of our needs. We left with confidence that the job was done right.

Millie is an absolute ANGEL. Someone give this girl a raise. I was frustrated to the point of tears…read moreon the phone about a package being mislabeled and she went the extra mile to make sure she knew exactly what happened internally and give me instructions on how I could best receive my package.

I had such a great experience at Art Direct in Cedar Park! From the moment I walked in, I was…read moreescorted to a private room to discuss options for framing a massive print I wanted for my office. The staff member who helped me was super cool and really understanding about my budget--I didn't want to spend a ton. He made thoughtful suggestions and even brought out visuals so I could actually see what he was describing, which I really appreciated. They called me first thing Monday morning (right after the holidays!) to let me know it was ready for pickup. When I went to grab it, I was blown away--it looks fantastic! I'll definitely be back if I need anything else framed. Highly recommend!

Purchased a great piece from this place the people were nice. It's more of a large garage/thrift…read morestore feel with gems to be found if you look.

I was on a quest to find a good quality scented candle. So tired of those worthless ones from…read moreplaces like Target and Wal-Fart. I wasn't having any luck, so once again I let Yelp figure it out. I posted a thread in Yelp talk and within minutes had a suggestion for Circle E candles which are locally made in Fredericksburg. I had never heard of these! Why? Do I live in a candleless bubble of worthless knowledge? Off to Google I went and Mail & More (M&M) popped up. Was glad to see they are family owned. I drove straight there as I needed to get the fried potato smell out of my house. I found M&M right beside of Gino's. I got out of the truck and started walking to the store. That's when the confusion sat in. I saw lots of vacuum cleaners sitting on the side walk in front of the store. Hmm. Mail, candles and vacuum cleaners? Whaat? I went in and was immediately greeted by a most pleasant lady. The store is junky and crowded (my kinda place). There are vacuum cleaners and parts and gifts strewn all about, but, up against one wall are shelves of Circle E candles. Thanks to Yelp and fellow Yelpers I found what I was after, plus something else. I found a store that has parts, and will do repairs, on my Dyson. How cool is that? I've been needing a new filter and just so happens they had one! These guys repair most vacuum's and sell parts like belts, filters and bags. They are the Authorized Service Center for Silver King and Thermax Home Cleaning Systems. Call them to see if they can satisfy your needs: (512) 238-9800. These guys also have a diverse variety of gifts that are unique to local shops like this. They will even package your gifts and ship them via Fed EX or USPS! This is like one stop shopping! P.S. I love my Circle E candle and the lady that works there is quit knowledgeable on the scents.

Very Friendly folks working here!! Would highly recommend there services! They always have my…read morevacuum belts and can always skip the line at the post office and mail it at Mail & More!