Kim at the register I ordered 2 pizzas and wings when picked up they only charged 2 pizzas whit is understandable but when I asked why wasn't the order punched in she said of maybe they didn't hear you and laughed . That type of customer service . Sat there and told me she doesn't know who she works for! Worse girls working there ! read more

Even when they're busy all the staff is kind and our pizza is always great! It's absolutely one of our go-to's!

Pizza is always good. Sometimes the wait is a little long but it's good stuff. Good amount of toppings

We'll never received pizza . How sad . Called at 5:30 . Recalled asked if it was on way .... Girl said we never took your order . So no pizza !!!! Get your shit together!! Hire someone who cares .. so rude read more

Good pizza and tasty ranch!!! I really like their dough it's firm and airy at the same time if that makes sense lol

It's always clean and you're greeted with a friendly smile I like that . The quality of the food is excellent and always fresh and hot, the salads are delicious full of veggies and freshly made. The best!! read more

Mmm yummy half cheese half pepperoni with jalapeños mmmmmm very good delivered to my house fast service read more

Pacifica Pizza - Cheese sticks - Pizza Near Me - Madera, California

Very delicious pizza and breadsticks nice and hot. Calling ahead is recommended for faster service. Ranch sauce recommended .

This pizza is fantasticly delicious, ready when they said it would be. So service is great. Thank you!

The pizza is delicious & tasty( Heart Attack Special) The price is right for a large & the pizza is ready for pickup (25 mins ) as they stated by phone. Thank you read more

There service is terrible. They give you wait times of a hour and 45 minutes you show up and they tell you it will be another 45 minutes. No one seems to know what the should they should be doing read more

Pacifica is ALWAYS so so good!!!! And cheap!!! I highly recommend!!! The staff is so nice and they look like they enjoy their job! It is our go to for pizza! read more

Well heck I forgot to take a pic of our pie after a long day of yard sale duty . Pacifica is our go to for our pie we go with the 1/2 pepperoni and combination style. We usually have it delivered but opted to pick it up this time their delivery service is usually good and the pie is hot when we get it. The ambiance well let's say non existent just a delivery or pick up option. Next time I promise to take some pics before I chow down. Give the place a try the crust is very good and the ingredients are plentiful. read more

The food is really tasty. Similar prices to other places but it tastes better. The pizza and cheese bread is amazing!!

Called in a pick up order. Cashier ringing me up was not the most friendly but wasn't rude. Got home and the pizza was delicious as always not to mention a great deal. I got both cheese pizzas but you can get more toppings for the same price. read more

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Always very pleasant on phone n delivery. Pizza is yummy also. . I can always have half Hawaii n Bulldog. Pizza is always fresh.

Called in an attempt to make an order for delivery at approximately 8:20pm today, Lizette answered and was very unprofessional and seemed annoyed, she said there was no delivery available I was surprised, out of curiosity I asked why? She proceeded to hang up on me. I called again to place an order for carry out she continued to be rude and unprofessional. I decided not to order anything. Customer Service is important, needs more training! read more

Zero Stars There were two long black hairs baked into our pizza, when I called back before 8:30 I received no answer and no way to leave a message. Left a good tip and paid over $60 for our order. So dissatisfied. Absolutely disgusting and no way to let them know or get a refund. Not even before they close. Don't waste your money. read more

Pacifica Pizza - Hair in pizza from Pacifica - Pizza Near Me - Madera, California

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Pizza always good wish heart attack pizza had a more of its meat toppings but over good

It's the best $12 Pizza in Madera . They make the dough in house , it's just a pick up and go . The service is quick unexpressive teens but hey they gotta start somewhere. A must try Pizza on the go !! Just call and ask for the $12 pizza ! read more

I've given this place the benefit of the doubt multiple times. Years ago it was very good service used to be great. Now the servers are rude, they hang up in your face without ending the conversation or knowing if you were finished ordering. They have young people working there who don't seem to have any type of manners some of the times. I myself have never acted in such way even as a young person working. It doesn't seem like management is present, if so they do not care due to the common traffic within Madera. I called to ask if I have to be present if paying with card for delivery. Server stated "you would have to be present" and call ended. I will no longer support this business, this is not the first time. read more

The quality of the pizza is definitely superior to the local pizza spots in Madera.I especially love the Gourmet Vegetarian. So good that kids tell me can u get that pizza you ordered last time.They do not realize it is meatless. read more

So my last experience was un happy cause they didn't do delivery on Sunday. But!! Today I got an order delivered with the time being off by 25 minutes! But glad to see it! Until we got sat down to eat it! Wrong pizza!! So I instantly called back ! They agreed that they had messed up! An as soon as they could made a new one an redelivered it! Much appreciated that effort! Thanks guys read more

Pizzas have very good flavor with all b the fresh ingredients and extra sauce!! And by they b are crowd pleasers!!!

The pizza was good. Called in, the girl that answered was rude, didn't ask for payment and hung up on me three times. I felt bad for the delivery guy, had no receipt. This place is not like it use to be. Pacifica Pizza's customer's service is no good. Some young people are not qualified to work with the public. I understand we have to learn, but why isn't anyone teaching them? It's my favorite pizza place, but customer service is everything. read more

Pizza are awesome great prices and awesome salads and bread employees could use some help with public relations but best pizza in town

I love the pizzas from here! & is very kind to my pocket book as well,great place pizza won't be disappointed this place is a bomb

The food is a 10/10 but their customer service is terrible. I walked in and the place was fairly empty although im sure they had multiple orders to work on. The young lady working the register had her back towards the front of the room and continued to talk and talk to her coworkers while texting on her phone. Although her coworkers let her know that I was there she still proceeded to use her phone and just stand there until she was done texting. I'm all for having a good time at the work place but first attend to your customers... read more

Rude customer service wouldn't recommend the hassle. The air is also very long, takes about an hour for your order. The foods okay nothing special really, not worth the wait. read more

Each time we order the breadsticks and the combination pizza it's great. Hot and fresh. I give the food 4 stars because it kept me coming back. Prices are good. However the restaurant was so filthy dirty the last time I went in that I walked out without ordering. It had been years since I had been inside. We usually order delivery. I was really grossed out that I have been eating food handled by employees that didn't seem concerned with how dirty the place was. Even the employees themselves had unkept hair and beards. I saw an employee wipe their hands across their jeans then keep handling the food. Flour was all over place and even had dead flies in it. read more

Soooo goood pizza sooo goood. Epecely de crazy bred. So good I eat de pizza when hungry..so good read more

Pacifica Pizza - Pizza Near Me - Madera, California

Ordered 2 large pizzas and one of them had a big shoe print on the inside of the pizza box!! Won't order pizza from here anymore that's for sure!! read more

Pacifica Pizza - Big shoe print on the inside of our pizza box - Pizza Near Me - Madera, California

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The pizza is fantastic! Honestly I was surprised how good the dough is, the ratio of toppings and cheese. Although they don't have gluten free options their dough sits well with my family who have gluten sensitivities and can't easily handle pizza dough. The shop itself can use a deep clean but the pizza is great sooo... 5 stars it is. read more

Hadn't ordered from here in Years but my daughters and nieces wanted pizza and this is were they chose which was shocking. Pizza was good hot and fresh, really no complaints. Only thing is it was really hard to hear the person on the phone it was a Friday and they had a lot of workers working so guess that might of had something to do with it. But like I said pizza was fresh and hot, with no mess ups she said 20 mins and it was ready in 20 mins. I will order from here again if my daughters want it and ask for it. Plus the large 9.99 unlimited toppings deal they have is a pretty good deal. read more

Pacifica Pizza - Pizza Near Me - Madera, California

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I usually ONLY get my wings from Pacifica i always recommended them to friends and family cause of how big and juicy and filling they always are!! But tonight was completely 180 turn!! They very very VERY small!! I put a PENNY! in the pic for size comparison and its literally the same size!! Sorry Pacifica but you let me and my whole family down tonight. Do t think ill be ordering them any time soon until they go back to normal. read more

Pacifica Pizza - A let down... - Pizza Near Me - Madera, California

-take out or delivery -small spot but delicious pizza - $11 ultimate special unlimited toppings - ranch is amazing - small menu I ordered a the ultimate special $10.81 with almost all the toppings. Pizza was good, dough was good everything was good about this place would go again and try their cheesy bread. read more

Pacifica Pizza - Pizza Near Me - Madera, California

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Absolutely love their pizza the best pizza! You will too! Try them Yummy!! We ordered a large Heart Attack pizza!! read more

Always hits the spot! The Pacifica salads are soo good! Good pizza! Very busy place order ahead of time.

Pacifica Pizza has really good pizza, that is why they get 3 stars. However, the young ladies that answer the phone are rude to say the least. Bad attitudes when speaking to customers. I order from here often and you ladies are angry birds . Seriously what's with the bad attitude!!! I know you are bombarded with calls and tons of rude customers but when you have a good customer on other line would it kill you to be decent. Management and or owner need to speak to these ladies so they are not so jaded. If you hate your job do yourselves a favor and get a job you actually like. read more

Oooooo the cheese bread, yummm.. Pacifica pizza is one of several pizza locations here in Madera. No dine in here, only take out or delivery. The menu has pizza, salad's and appetizer's. The prices are great. The pizza is decent- my two issues would be for the crust to be a little better tasting and cooked just a little bit more- wood fired would be great too but who am I kidding there is no wood fired pizza in Madera. The salad's I have ordered were fresh so no complaint's there. The ranch dressing is good. Staff are friendly and the delivery times have been average. I will continue to eat here and would recommend Pacifica for having great prices and some tasty cheese bread. Real People Real Reviews, JC.. read more

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