Dr. Sohee Williams is the doc I saw during my first appt. My first appt I was early by 15mins, had to wait almost 40mins till I was seen. Once I was seen by this doc she was brief and in personable. I still went ahead and scheduled the 2nd visit. I arrived 12mins late and the receptionist was rude than I was turned away for being late. How is it ok that they can make you wait a while to be seen but a patient isn't given any leeway for being 12mins late? read more

Dr. Beller and his staff are amazing. He's very thorough and personable. Best birthing experience I've had this far. I wouldn't recommend anyone else. read more

AWESOME group of gynecologists. I started seeing Dr. Betterton and she is practical, understanding, intelligent, compassionate and always calls back quickly to answer questions and easy to make appointments. read more

I LOVE being a patient of Dr. Edwards! The whole staff is so kind and caring. I love this Drs office! If you're contemplating coming here, do it! You won't regret it. read more

Dr. Beyerlein has delivered all three of my children and is wonderful! He allowed and supported my decision to do a VBAC delivery for my second and third births and is highly skilled in his craft. The support staff here is awesome, too. Wouldn't consider going anywhere else! read more

I'm a service connected Veteran and from my experience this place is NOT a VET-FRIENDLY office. Dr. Williams was a good doctor, however on a Monday, which my doctor has off, I called the office seeking help because of some severe pain I'd experience over the weekend. Initially my doctor said I had a bad case of morning sickness BUT the level of pain I experienced on Sunday in my upper belly was too severe. I called the office on a Monday and the nurse told me the on-call doctor thought I had gall bladder stones and that I needed to go to ER if I had another attack and to call back Tuesday morning when your own doctor is back from her day off to have further testing i.e. blood work and an ultrasound. What???? Why can't I get a referral today??? I asked 'what if I have another gall bladder 'attack' and it causes me to go into pre-term labor. Nurse answered that I should go to the ER and suggested I take some Xantac. I have a high risk pregnancy and the on-call doctor didn't feel comfortable putting in a referral for me, according to the nurse. Was it because I was a VET and it requires extra administrative work?? They didn't even try to move forward with any blood work which is in the same building, nothing. Tears come to my eyes as I write this because they didn't believe me. I've had serious surgeries and the pain from gall bladder stones (if that's what it is, still waiting for results) was one of the worst pains ever and can trigger serious complications for me and the baby so why wouldn't you work to find out my condition asap. My guess is that the on-call doctor didn't want to do the necessary paperwork that the VA requires. I've had issues with this place not having my VA authorizations in order because they require a host of extra administrative tasks. I've also seen the front office staff roll their eyes because of the extra paperwork the VA requires (Tri-West). I know, I get it but you should really try to hide your disdain from the VETERANS you're serving. I met with the business manager to discuss this gap in my care and she basically replied that they didn't see my situation as serious enough to start an authorization and that it was outside the 'scope of OB-GYN' treatment, or something like that. As a woman of color I feel this place didn't BELIEVE me and after meeting with the business manager I was not reassured. she was defensive and said that she doesn't discriminate against people of color because she has mixed African-American family members. Wow. Also noted she was a military brat so she was pro-veteran. it was not reassuring. I've now switched to Women's Care and their level of care is superior. They don't complain about the paper work required for us VETERANS and in fact they told me it was their 'honor' to serve me. Wow what a difference. Women's CARE treats you with compassion and integrity and their level of care is consistent even on days your doctor is off during the week. If you want to know more info feel free to reach out to me because I don't want other VETERANS to experience what I did. read more

Consistently long wait times. Have waited 30+ minutes on several occasions in the waiting room, only to have another long wait time once getting into the exam room. read more

I am so extremely dissatisfied with this place! I have been here before several years ago and got more than exceptional care... I have recently asked my primary care doctor to refer me back to this OBGYN's office because of my previous experience being phenomenal, and I have had NOTHING BUT PROBLEMS! My referral was put through in December it is now the middle of March, and I have still not been seen! Instead of them doing their job and calling me to schedule the referral from my primary care doc I had to call them to get it scheduled. So I get up and ready and go in and they had to reschedule me, saying "the doctor you're scheduled to see is out for surgeries all day" and after they dug through my files and everything and discovered I had previously been seen there the receptionist asked why I wasn't placed with the doctor I had previously seen, and leaving me to sit and wait for several minutes while she went to talk with their scheduler and such I finally got my appointment rescheduled for the following Monday (three days later). Today I am supposed to be going to my appointment and I have been called to reschedule a second time! Now them needing to reschedule wouldn't be an issue but they are calling me to reschedule 15 mins before I am supposed to be there! I have been driving to the appointment both times when I receive the calls to reschedule! The first time I showed up for the appointment. Lastly, I was hung up on this morning when they called to try and reschedule me for the second time. This type of behavior on the behalf of a receptionist working for what I thought was an extremely professional facility is incredibly inappropriate! I don't recommend this facility for your bodily care at all! read more

I love this office! Dr. Sara Gerhards is my doctor and she is superb. After being very pleased with her care during my pregnancy, I didn't think I could be more impressed. However, when my delivery did not go as planned, Dr. Gerhards made sure baby and mommy were healthy and safe in a situation that could have headed south very quickly. I would recommend her to anyone without reservation! I have also had great experiences with the office staff and ultrasound technician. read more

I was just contacted to have my appointment for routine gynecological care moved yet again, now into January 2018 - and the end of January at that. I was scheduled for an annual gynecological exam in September 2016. That appointment was moved to November 2016, the first available appointment, because my doctor was sick. I can understand that things like that come up. I was able to keep my November 2016 appointment. I made an appointment for November 14, 2017, and was notified on November 8 that the doctor was needed in surgery on the 14th. I made a new appointment for December 11. Now I am informed (on December 1) that the doctor will be needed in surgery again on the 11th. It appears that women who are scheduled for their routine gynecological care are shoved to the back of the line when someone else schedules surgery. I asked for another doctor at this practice to do my routine exam and was told that I would have to ask the other doctors for permission to join their part of the practice. They are scheduled out four to six weeks, as is my doctor. This is absolutely no way to run a caring medical practice. I am a DES baby and need to be seen once a year. I will have gone the entire year of 2017 with no gynecological exam. I am beyond furious at being treated this way. Neither the doctor nor the clinic manager even have the guts to call me with this news. Some entry level appointment clerk has to make the call. I would not recommend this practice to anyone and I wonder if other patients are being treated this badly. read more

Dr. Beller and nurse Suzanne are a great team! I was referred to them halfway through my first pregnancy, (after poor experiences with another clinic) and I am very glad I made the switch to their office. They have both exceeded my expectations as care providers. They are intelligent, patient, compassionate, and upbeat. I appreciate that while they are both incredibly professional, they are also both friendly have a great sense of humor. They almost always keep their appointments on time, and I never have to wait more than a few minutes to see them. Dr. Beller delivered both of my children via c-section, (due to various issues) and made the procedures as comfortable as possible. I was not worried about the health and safety of myself or my children with him as my doctor/surgeon. I definitely recommend Dr. Beller and Suzanne to anyone who is looking for an OB and/or GYN. They also have a comfortable office, and the ladies who work up front in the lobby are always friendly and helpful too! read more

The staff at this medical facility are extremely rude and unhelpful, in fact, more like they have something other to do than their job and the people who call there need to get out of their hair and get a life. My daughter has had a horrible experience with Dr. Betterton. She doesn't listen, make eye contact or care about your general health. It is easier for her to get through her 2 minute appointment with you to just write you a prescription for whatever might be ailing you. If you are experiencing more than one problem, she only has about a minute to discuss the first symptom which will cost you $300.00 per visit! cha ching! Then you can make an appointment for anything else that might be ailing you like a Bladder infection she has been ignoring that you may have for the last four appointments that you've had with her! When my daughter called in begging to see her AGAIN, they staff told her to go to urgent care, because they were sick of us calling that day. In fact, when I got sick of listening to my daughter get hung up on by their oh so friendly staff, I called, and the woman asked me "is this___!!! in a very agitated tone, and I answered "no it is not... This is her mother"! They would not help us with my daughters issues... They just wanted us to go away... hanging up is not the way to handle patients... nor is talking to them like they've done something wrong when calling and trying to get to the bottom of why my daughter is still sick after 4 appointments! I am sitting with $900.00 in doctor bills for this doctor with no results as to what is wrong with my daughter... If you are thinking about going to this doctor or dealing with this staff for this medical center, my suggestion is to call Woman's care, transfer your records and get some real help with a female doctor who cares and shows compassion. Run quickly away from doing business with reception and this medical facility! read more