Truly incredible experience. Acquired all items I needed and more. Service was incredible, they…read moreeven offered to meet in Roblox for a play date. All in all 6/7 experience.

Those reports are old. Dicks is expensive but their staff is kind; almost eveyday i walk in i get…read moregreeted. They have lots of sections for an Everyday life or a Athlete. Dicks wont always be my first answer but a store i cant forget.

Went back to Allen's when visiting Leominster (we moved away 5 years ago)....delighted to find some…read moreof the same staff and the same great service. Got fitted for some hoka sneakers, at a 20% discount....always leave with a smile.

We looked at Allen's for embroidery for our new business. Gus and the others in his department…read moretook their time and helped us each and every time we came in. He made multiple samples until we LOVED our new logo. He was very proactive and attentive and answered all communication in an extremely timely manner. He even got us free hats to promote our new business. We will continue to use Allen's for all of our business embroidery as well as to shop there personally. They have wonderful footwear

Worst experience ever six employees standing around chitchatting I'm looking for a sneaker for my…read moreson. I'm standing there smiling not trying to be rude because I don't want to interrupt anyone and every single one of them looked at me and they were like. Hi. I asked if anyone worked there they all looked at each other. I asked for some help And they proceeded to tell me they don't carry basketball sneakers. Oh and also the tall dude with glasses who thought he was so cool thought it was funny to say that adults can't ask for help anymore but yet six employees can't ask a customer if they need help. ...

On 8/18 @ approximately 2:30pm I went shopping for sneakers for my daughter. I was immediately…read moregreeted by staff and asked if I needed assistance. The staff was friendly and helpful which was not my experience with previous management. I called the store today to let the manager know I appreciate the difference in the culture of the store and to keep up the great work in instilling in his staff the great customer service training

This is where I bring my 94 year old mom when she needs a new pair of athletic shoes for walking…read more They have a pretty good selection; many popular brands, though not all sizes in all styles. We take our time, try on as many and as often as we need to. They have shoe horns available, and peds for the feet if you should need them. I have found the salespeople to be friendly and helpful. We have always been able to find a pair of sneakers my mom is happy with. I have found the prices to be the best I have seen on comparable footwear in the area.

I have been here a couple of times and never bought anything. Maybe it is better for athletic shoes…read morebut for regular footwear both the selection and prices are underwhelming.

If you have kids who play sports you must buy your gear year! The staff is super nice and helpful…read more Doug was wonderful to my daughter and helped fit her for deck hockey and softball. They also have a buy back after you are done with the gear!

I started playing golf and needed a set of clubs. I had success! Staff is really helpful.read more

Yesterday I went to Footlocker to purchase sneakers for my daughter. The 3 staff were too busy…read moretalking about how bad a former staff was to even greet me and ask if I needed assistance. I will NOT be back.

What a poorly run store. I wanted suede cleaner. They could not sell me the better kind because…read moredespite trying three different packages the clerk could not get the product to scan. I got the other kind. They didn't have proper change and had to give me a bunch of small coins. The cheaper cleaner made my shoes worse instead of better. I returned on a weekday to do my return and they still didn't have a proper change drawer. The clerk called the manager who refused to open the second register and made him walk over to an adjacent business to get change for a $20.00. Then he tried to short me 3 cents on my refund because he did not have enough pennies and didn't want to just give me a nickel. Finally he found a roll of pennies and reluctantly opened it and gave me the rest of my refund. They asked me to sign a return receipt with a pen that had no ink in it. I scratched at the paper. With the closure of two anchors at this mall this store, deserted and not managed professionally, should go belly up soon.

It's been years since I bought dance shoes. I came here for…read moretap shoes. They welcomed me right away. Very knowledgeable. She knew my foot size before I even told her. I will definitely go back when I need another pair.

Amazing, amazing, amazing. Excellent sales ladies who are knowledgeable, helpful and…read moreenthusiastic. Decent selection, and both staffers really spent the time necessary so that I bought items that flattered and fit. Clean, friendly and welcoming during my entire visit. I'll be back.

Really great service and stocking! Best clearance rack I've seen in an American Eagle store, all…read moreother stores have junk there (graphics tees and nasty ripped shorts, sweatpants, etc.) but this one had nice items on great discount!

I do enjoy this store somewhat but I find it's always a mess. Don't get me wrong you can find some…read moregreat deals on bedding and baby stuff which I like but I think Burlington by the mall is a little better kept. The parking here isn't bad as well but it is a bit of a walk from the parking spots to the entrance of the store. I will also say the employees there always seem quite stressed which I assume is due to them being short staffed and this is a busy store. Despite that, I do find the cashier's are very nice

Outstanding. My favorite store and company. I always look…read moreforward to the new styles for each season.

An old time shoe store that actually provides customer service . Imagine a knowledgeable sales…read morestaff that takes the time to measure your feet and take the insets out of the shoes to see where your arch meets up . Forget Bobs stores , Walmart , or Tractor supply one size fits all boots . Prices were comparable to big box stores and they stock real work boots , gloves , high vis , socks , jackets , vests , bibs , hats , long underwear and scrubs for nurses and medics professionals. Honest people great products !

I had to buy a pair of work boots for the first time in about 15 years due to a new job. Lee, a…read moresalesman at High Country, deserves some recognition. Upon my first visit, I mentioned some issues I had with my feet, primarily my left foot, and how I was required to wear a shoe lift which might make fitting me with a pair of boots more difficult. Lee remained patient as I tried on several pairs of boots, all the time offering me suggestions. After about an hour, I decided on a pair of Timberlands. I bought a couple different pairs of duck pants along with the boots. A few days later, I unfortunately had to return the Timberlands because they became too uncomfortable due to the tongues cutting into my ankles. I also had to return a pair of pants because they were also uncomfortable. My returns were taken back with zero trouble. Lee recognized me and immediately went to work yet again finding me a comfortable boot. I must have tried on another fifteen pairs, and again, Lee remained patient and helpful, even while there were several other customers requiring his help. I had just about decided on a pair of Terra boots, however I still was not completely satisfied with how they felt on my left foot while walking. Lee took the boot out back and stretched it for me in an attempt to free up some space, no charge, and even brought the boot out to show me exactly what he was doing. With the Terras in hand, I went back up to pay. The gentleman behind the counter asked why I was unhappy with the Carhartt pants I returned. I explained how they felt like I was wearing a parachute, however I very much liked the Key duck pants that I had also bought, but they only had my size in one color. He offered to order me whichever Key pants I wanted, so I had him order two more pairs in different colors for me. When all was said and done, my balance was about a dollar, which he refused to take from me. Lee also appeared once again, and gave me a container of leather conditioner for free. All in all, I am very impressed with the customer service I received at HCWW. Lee is a true dying breed- I would never in a thousand years receive the same service from a big box store. I appreciate all his time and effort in ensuring I left with a comfortable boot. I will be back!