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Beverly Hills, CA

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Pacific Retina Specialists

3.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

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9 years ago

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10 years ago

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4.4(215 reviews)
1.7 mi•Hollywood Hills West
29 years in business
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Dr. Benjamin one of the best OPHTHALMOLOGIST in LA. Always Follow Up On Time. Higher Level…read moreservice.BRAVO & BRAVISSIMO. Brilliant physician with the best beside manner I have ever experienced plus he is very knowledgeable about the eyes and many different types of eye disease.I highly recommend him! Respectfully, Zhasmena Vardanyan MD

I cannot recommend this practice based on my experience…read more During my last visit, the physician did not perform an eye examination. A technician performed retinal imaging and a vision test and told me there were no changes from my previous visit, when I had been examined by a reputable retina specialist who no longer works at this practice. I was not examined by the physician, Dr. Benjamin, who was on site that day. Afterward, I obtained my medical record and found multiple diagnoses that are incorrect and would require an eye examination to diagnose. The chart also documented symptoms and conditions that I did not have. What alarmed me most was that I was provided with a tear duct scan that did not belong to me. The scan was timestamped after I had already left the office, and the patient's name appeared to be handwritten rather than printed by the imaging system. This raised serious concerns for me about the practice's recordkeeping, patient privacy, and the accuracy of my own medical record. The practice also refuses to produce the native imaging with patient PII embedded in the images.

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LA Sight

LA Sight

4.9(1k reviews)
4.3 mi•Sawtelle
Offers customized solutions
Free consultations

I had a fantastic experience with Dr. Moarefi and the team at LA Sight. From the initial…read moreconsultation to the follow-up care, the level of patient care was exceptional. Dr. Moarefi takes the time to thoroughly explain every step of the procedure, ensuring you feel completely comfortable, informed, and reassured throughout the entire process. The staff is warm, professional, and attentive, making the clinic environment efficient yet relaxed. It is clear that Dr. Moarefi genuinely cares about his patients' well-being and visual outcomes rather than just rushing people through the door. My vision and overall experience exceeded expectations--I highly recommend LA Sight and Dr. Moarefi to anyone looking for top-tier eye care!

Poor patient care experience and disregard for my time. I requested a medical form to be completed,…read moreand after noticing two sections were incomplete, I called and was told by the doctor that those sections could be filled out. I drove to the office to drop off the form, only to later be told by Dr. Moarefri that a $150 fee would apply. I would have understand and respected the fee for the later, more comprehensive requests, but I was specifically told these two sections could be completed. Instead, I made an unnecessary trip based on information that was not honored. Additionally, filling out the form would've been more straightforward & less time-consuming if my medical notes were thorough to begin with. The two receptionists were not necessarily rude, but I found their responses dismissive. My medical record only stated "mild condition X," and my files contained retina photos without written interpretations. Yesterday, when I explained that I needed more information for the form, the receptionist starting with the letter M said, "Well, that's just how doctors write notes," while another said on the phone today, "It's not incomplete; the pictures are there for other doctors to interpret." These responses felt dismissive of my concern. As a patient, I should be able to understand what my medical records and images show rather than be left without an explanation of my own condition. The interpretation of my own medical images are not just exclusive to other doctors. I previously left a positive review because I had a good experience with the eye evaluation. Was it thorough? Yes. Was the patient support equally good? Unfortunately, I can't say so. I also discussed LASIK candidacy with Dr. Moarefri, and I felt my concerns were somewhat dismissed. My myopia had increased by more than 2 diopters over six years as an adult, and when I expressed concern, I was told, "That's not a big increase." I was also encouraged to proceed with LASIK without what I felt was a balanced discussion of both the benefits and risks. As a doctor, he should be aware that lasik should only be recommended once the vision has stabilized. I believe patients deserve a realistic discussion of both the potential benefits and complications. A 99% success rate doesn't mean there is zero long-term risk. You can be fine for many years but develop sight-threatening complications (such as ectasia) down the line. You just never know. For me, that uncertainty was a risk I wasn't willing to take. This is why it's important to thoroughly research and listen to different perspectives before proceeding rather than solely relying on the judgement of one doctor -- especially when they make it sound like it's all sunshine and rainbows. Other lasik doctor I consulted with was honest enough to recommend surgery once my myopia stopped progressing. This experience made me realize how important it is to find a doctor who genuinely prioritizes informed decision-making and the patient's long-term well-being rather than simply promoting a procedure. LASIK may be a good option for some people, but patients should be given the full picture and enough information to make that decision for themselves.

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Pacific Retina Specialists - retinaspecialists - Updated October 2026

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