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    Hanscom Thomas A, MD

    3.8 (10 reviews)

    Services - Hanscom Thomas A, MD

    Eye surgery

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    13 years ago

    Dr. Hanscom has preserved my mother's sight. Thanks to him, my 94 year young mother can still drive and take care of herself.

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    William K Christian, MD - The Vanguard Eye Institute - William K. Christian, M.D.

    William K Christian, MD - The Vanguard Eye Institute

    4.6(50 reviews)
    0.0 mi

    When I made an appointment with Dr. Christian for simple cataract surgery I was very clear and told…read morethem I had Medicare and did they take that as full payment. I was told yes and it also says they take it on their website. This is not true, Sure they will take your Medicare and also make you pay 5 thousand dollars for the privilege. I never would have known this if not for YELP. I read reviews. After I made the appointment, I thought I better give Yelp a read. I was shocked to find out about this undisclosed charge. I would have wasted my time and God only knows when they would have told me to hand over 5K. I have cataracts so hard to read, close to impossible and I was very clear asking Medicare all in right--of course was the response. So, I called back and asked for billing. I told them I read they charge an additional 5 K on top of Medicare and your supplement. I was told they did. I told her I was not told that and it is no where on your website. Pregnant pause--sort of like what should I tell this woman. She then said that they use the best and latest equipment. I asked is that compared to old and outdated equipment. Another long pause. She said we have that charge. She never said she was sorry I was not told this. Now, I would have wasted a day and I am confident they would have made money off what I consider false advertising by billing Medicare to see me and may then tell me to hand over 5K. There is always a reason when you can get an appointment right away. Run from these people.

    I was referred to Dr C by my optometrist and friend. Both being in the medical field I respect…read moretheir opinion. My initial consult went very well Doctor answered all my questions and explained every part of the procedure. I decided to go forward with the surgery. Removal of the cataracts and new lenses Tecnis Oddyssey by I can't wait to "see" the results lenses. I'm excited Oh yes the staff are helpful helpful and professional All one would expect, TG

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    William K Christian, MD - The Vanguard Eye Institute - Dr. Christian featured on the Doctors TV show

    Dr. Christian featured on the Doctors TV show

    William K Christian, MD - The Vanguard Eye Institute - William K. Christian, M.D.

    William K. Christian, M.D.

    William K Christian, MD - The Vanguard Eye Institute - William K. Christian, M.D.

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    William K. Christian, M.D.

    UCLA Stein Eye Center Santa Monica

    UCLA Stein Eye Center Santa Monica

    2.8(45 reviews)
    0.3 mi

    I have been coming to the Santa Monica location of the Jules Stein Eye Institute for almost 10…read moreyears for high eye pressure and I have only had positive experiences at this location. Sometimes they are very busy and you have to wait more than normal but that is expected. Usually the wait time is minimal. My current doctor Juliet Chung is a great opthamologist and always kind and considerate as was my past doctor, who is no longer at this location, Dr. Nouri-Mahdavi.

    The doctor was wonderful. I consistently have positive experiences with the medical care and truly…read moreappreciate the provider. Unfortunately, the front desk experience was again very poor. The receptionist, Veronica Chavez, was unnecessarily rude and antagonizing during check-in. I was asked for my insurance card, and I explained that it is the same insurance already on file since last year and that I have not yet received a new card. This is common in early January. Despite clearly stating that I did not have the card, the same question was repeated. At that point, the receptionist raised her voice and said, "I'm not questioning your insurance. I'm just asking if you have your insurance card," even though I had already answered that I did not. I again explained that it is early January and that many insurance companies have not yet issued new cards. Instead of clarifying what was needed, the receptionist continued to antagonize the situation and then told me that I "needed to be respectful," even though her own tone and behavior were rude and dismissive. The exchange became uncomfortable and occurred in front of other patients in the waiting area. This is not the first time I have had a negative experience at the front desk. It is disappointing because the quality of care from the physician is excellent, but repeated unprofessional interactions at check-in detract significantly from the overall experience. I hope this feedback is addressed so patients are treated with basic patience and courtesy.

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    UCLA Stein Eye Center Santa Monica
    UCLA Stein Eye Center Santa Monica
    UCLA Stein Eye Center Santa Monica

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    Hanscom Thomas A, MD - opthamalogists - Updated May 2026

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