My wife and I went there last week. I drove my van from Richmond because I thought it would be easier to find the correct seat cover.
First, they list their address on Clark, but the door at Clark is permanently locked. I parked the van at William Street, where a service entrance is located. However, there is a sign to go to the Clark St. (which is locked). Finally, we noticed that there is an entrance and parking at Charles Street, although there is no indication. My wife went to the sales department, on the second floor, while I moved the van there. When I arrived, my wife told me that the sales lady informed that they do not manufacture seat covers for RVs. I went to the sales room and explained to the sales lady that my van is a Mercedes Sprinter converted into a camper. She replied that they do not have covers for RVs, and had absolutely no interested in helping me. I appealed saying that my van was parked only 10 meters from there, why could she not go there and check the type of seat in the van, so she could affirm that they do not have with certainty? Waist of time, she was not interested in helping me, nor to make a sale. I regret that somebody grew this business and then left it in the hands of unwilling staff. read more
