Some idiot tried to steal my spoiler off the back of my car overnight a few weeks ago - I'm…read moreguessing they thought it was an aftermarket piece and tried to pry it off with their bare hands. I know this because there weren't any scratch marks or dents as there would be if they used some kind of tool. They managed to break off about 1/3 of my spoiler and made my car look like crap. I have used this Craftsman Collision before when I had someone break into my car by smashing the windows on my old beamer and they did a good job. Doug is really helpful and he's good about following up. They fixed my spoiler within 2 days and because they open really early I was able to pick it up before work which is so much more convenient for me than having to figure out my schedule around store hours. I even had time to drop my girlfriend off after the pick up too. They did a great job with my spoiler, a little glue residue left under the spoiler but other than that they did a damn good wash on my car (it desperately needed it). They also cleaned out the inside of my car too which was very much appreciated. Every time you get your car repaired with them they give you one of those reusable craftsman bags with a notepad and a mini ice scraper. I would highly recommend this Craftsman to anyone who has as much bad luck as I do when it comes to their car lol

I got damaged on a hit and run. ICBC wouldn't accept the claim and accused me of fraud so I paid…read moreOut of pocket. This location gave me a discount was lower than their original estimate got me a courtesy car and even replaced the repplacement part that had damage on it. top service and communication. I'll always use craftsman if I need to get my car repaired due to collision or other unforeseen damage

I honestly could not give a more glowing review about Dave at Craftsman Collison in North…read moreVancouver. A tremendous service professional who went out of his way to give me excellent service above and beyond reasonable expectations. Not only did they do a fantastic drop on my vehicle and leave it immaculate, but he was also kind enough to drop my keys off at my place after hours that I left in the courtesy vehicle. I will continue to give them my service and highly recommend him specifically to anyone looking for a great experience. Brendan Payne.

0 start! TOOOOOOOOOOOOOO EXPENSIVE! And they are scamer! Sall scratch, and cost 15000 CAD!!!!!…read moreinsane, They are just take advantages of ICBC

I recently took my car into craftsman collision ( 1st Ave and boundary location) for some body work…read moreand received the best overall service from a body shop I have ever had. Amazing customer care. The repair on my car was absolutely perfect. Some people say nothing can be percent,this work was. The staff went above and beyond to keep me updated with live updates via text messages. Never had that from a body shop before. Highly professional team of people. Im very thankful to see that excellent customer service still happens. I salute you Crafsman Collision. Appreciate your great attitudes toward your customers. I highly recommend your shop.

Until recently, I was a loyal customer for decades, at the Burnaby Imperial location under good…read moremanagement. With the constant turnover of employees, I encountered an extremely inept assistant manager that a. lied to me b. gave me a quote that was twice as much as others c. delegated to others that also lied to me and would not guarantee me a return call d. had me coming back because he didn't know how to do his job. To say the least it was a nasty debilitating experience. In the future I will avoid these inept liars that over charge.

Fast repair for a complex rock damage that has been rejected in other shops. I would recommend to…read moreothers if you are have a harder to repair glass damage in the window

I had my truck broken into in Chinatown and went through ICBC for the rear window replacement. Got…read moresome scratches and scuffing around the perimeter of the window frame and the Kirmac team REALLY came through for me! Went in on Friday, they lent me a loaner Camry for the weekend, one of the techs Jason (who is AWESOME) texted me Monday afternoon telling me my car was ready for pickup already. They even replaced my liftgate latch because it had scratches from wear and tear. The back of my baby looks brand spankin new!!

The work was perfect!! The customer service is very…read morehelpful!! I extremely recommend Kirmac Collision & Autoglass

@Hardip The work was…read morewell done and on time. My car looks exactly like it was before as the scratch was removed perfectly and the paint was done well too.

You know that feeling when your car breaks down and you are cringing at the thought of bringing…read moreyour vehicle in to get fixed? Yeah, that won't happen here. Cory was awesome! The lovely lady at the desk who I failed to get her name, also great! Front windshield and back window were replaced and are considerably better now than the previous spiderweb crack and plastic on the back window! Thanks to all! Chris (Kit) M

I have brought my vehicle to Allset Auto Glass several times over the past 8 years for rock chips,…read morebroken windows, and a windshield replacement. Each time the communication has been clear, professional, and courteous. The work is completed very professionally and on time. Dan explains everything very clearly and makes a difficult situation very manageable. Dan and his team are reliable and work with integrity, qualities that are quite rare nowadays. I highly recommend Allset Auto Glass for glass repair across the Lower Mainland.

Their itemized bill seemed fair and reasonable and they were quick to service my car. So far so…read moregood.

After I confirmed with you in your store what I wanted to do with my car maintenance, you still…read moresaid it is about $200. Additional, when I returned home to check the receipt, I was charged labor fee $102. The whole maintenance work lasted 1.5 hours, and you clearly told me your labor fee is $45/hour. Now you tell me why you charged me $102 for 1.5 hours? I am going back to your store to get my money back! The most important thing for business is honesty! Otherwise nobody will be back!

EVERYTHING was a BREEZE here - I hope I never have to visit a body shop again due to an accident,…read morebut if I do, then I'll be coming here. No-none-sense mechanics that will take care of you and your vehicle. Sincere and friendly service, on-time scheduling, free courtesy car, and gives your car back like new. It was winter when we had our car brought in for repairs. A few days into our courtesy car usage (Corolla with winter tires), they called and offered to swap it out with a brand new 4x4 SUV (Rav4) that they just received.

If I could give Sam and Mainland 6 stars, I would. My car looked as good as new after the body…read morework. It also had been thoroughly cleaned and polished. The staff members I met were all very helpful and congenial. This is not the first time I needed body work so I know that the quality of the work and the level of service has remained consistently excellent.