Hello. My name is Shante. I just wanted to say the staff at this store are very friendly. And very helping. And the store is AMAZING. I love all the great toys. read more

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Polite. Other than that I think they suck. They told me they could fix my carburetor and get me new mirrors and such. But then my carburetor crapped a couple days later. And they only got me one mirror charged me and didn't communicate before hand they couldn't find another. Crap. read more

I just had a great first experience with this shop. I was passing through on my adventure bike and needed a rear tire badly. I called and told them my urgency and they told me to come right in without an appointment. I was able to buy a new tire and they put it on immediately. I was explaining to the mechanic I had recently had a super bad wheel balance job from a different shop and to be extra particular with the balancer machine, please. He invited me into the shop and showed me on the machine that it was perfect. I really like how friendly they were and how fast they were able to get me it. Thank you pacific powersports ! I was able to continue on my long solo adventure ! read more

Pacific Motorsports - Moto camping - Motorcycle Dealers Near Me - Eureka, California

Do not recommend! they used to be good, but they don't take pride in their work anymore is how it seems. Took bike in paid a lot of money to have it fixed, took it on a ride and same thing stopped working. Then took it back in paid almost double the price for a more expensive part then drove it for about 10 minutes and same thing so Ive spend a lot of money and my bike is arguably in worse condition now. 1/10 service. Do not go here! read more

Have been going here for years for my Motorsport needs. From bikes to gear, service and beyond. Knowledgeable and helpful staff are quick to answer questions. Service department is excellent and does great work. read more

I became a customer at Pacific Motorsports about six years ago. I've brought in generators and dirt bikes for service and purchased gear. I'm not sure what has changed in the past couple of years but this place has gone from average to excellent in both the service abs retail departments. Justin is a cool, level headed fellow and all the retail folks in the front are laid back and friendly. It's a great atmosphere. I highly recommend this shop. read more

Got an issue with my shifter bolt on my road trip (SFO - YVR). stopped by Pacific Motors and the crew (parts and service) were unbelievable. They save the day! I am back on the road, thanks to you guys! :-) read more

Pacific Motorsports - Awesome crew at Pacific Motorsports! - Motorcycle Dealers Near Me - Eureka, California

I bought my ATV tires and a few ignition parts here. They were very helpful. Unfortunately they don't carry many parts or service older ATVs and I had to find parts online. read more

Took a while to repair my Polaris due to having a large workload and slow parts delivery. I suggest they hire some additional mechanics and they could speed up their turnaround time. read more

We have been on a "waiting list" for a motorcycle for our daughter since Oct 2020, hoping it would be a Christmas gift for her. December passed, we checked back in Feb, March...finally was told a bike would be coming in April. Just called today May 14th to find out Andy the sales manager sold the bike to someone who ordered a different size bike but decided this one we've been waiting for, for literally 6 months, would fit his son better. No one on the waiting list was called and no apologies were made. If this isn't the WORST customer service in history I don't know what is. I'm pretty sure Andy needs refresher course on customer service and understanding how a waiting list works. You've lost local customers and we will be sure to let everyone know how you handle business. read more

My KLR650 was experiencing a stuttering as if the ignition was cutting out. Not wanting to diagnose a sporadic electrical issue myself, I brought it in for them to take a look. I mentioned I was pretty sure it was an electrical issue as the tach would drop suddenly when ever it happened. It took them a month to get around to looking at it and getting parts. They mentioned that it needed a new chain and a tune up so while they had it I figured I'd have them do that work too even though I'm used to taking care of those types of repairs. When I finally got it back it was still stuttering but due to other things going on like Covid-19 it was a hassle to get it back to them for another look. Today it finally completely died and it was the clutch safety switch. I was able to MacGyver it on the side of the road and got home ok, but this is a pretty common failure on KLRs and if they had opened up the switch and looked at it, it would have been an obvious suspect. Lots of money spent on items unrelated to the problem I brought it in for, and apparently they did no investigation of what the cause was. Unfortunate that they are now the sole dealer in the area unless you want a Harley. Not sure what I'll do if I want a new bike, but I'm sure not returning there for any repair work. read more

Very knowledgeable staff. Friendly employees. Quick turnaround time on repairs. One of the few Honda certified repair shops in Humboldt county. Fair prices. Great selection. A staple Humboldt county locally owed and operated. You you want you Honda machine or any atv dirt bike side-by-side fixed take your business here. Can't recommend them enough. read more

Service Department: I took my 2000 Yamaha R6 in because there was a problem with the charging system/wiring. Adam, the service manager gave me great service, tracked down the problem, and was able to teach me a few things about how my biked worked. Best part was the price! I was nervous going here because it's the biggest shop in for hundreds of miles around so I thought they might charge me a bunch - they are straight shooters! I found my new shop! read more

Pacific Motorsports - Motorcycle Dealers Near Me - Eureka, California

I was on a 10 day motorcycle trip through Washington, Oregon and California when I discovered halfway through the trip that my rear tire was in need of replacement. I rolled into Pacific Motorsports mid-afternoon to seek a replacement, and was very pleased to find that they had the exact tire I needed in stock! I asked how soon they could replace it for me, as I was traveling and was hoping to get back on the road soon. I was directed to the service manager Adam, who told me he would get right on it. WOW!!! I couldn't be more pleased. I pulled my bike around and up on the rack it went as Adam personally replaced my tire. 30 minutes later I was back on the road again. I have dealt with several dealers/shops over the last several years and have had both good and bad experiences. But I would have to say Pacific Motorsports is at the top of the list with their top notch customer service and professionalism in taking care of their customer. Thanks again Pacific Motorsports!!! read more

The sales staff here are really friendly. I bought a bike from Andy a few years ago and he was very helpful and patient. In fact, I had originally intended to buy a competing model of bike from a different shop, but the other shop wouldn't even check to see if I was eligible for financing because they thought I looked like I couldn't afford it. I had cash, I just didn't want to spend the whole wad at once on a bike. So I went over to pacific ms and Andy helped me out with an XR650L which is a model that directly competes with the one that I originally wanted from the other shop and I couldn't be happier with it. I admit I have more than one bike so I don't ride it as much, which means that I have only had it serviced 3 times, each time at pacific motorsports. The service was of high quality and got the job done, but I think it's a bit pricey in terms of the labor costs. Oh well, that's the only reason I'm holding back on the full 5-stars in this review. Their riding gear & accessory selection is limited, but is bigger than the selections any of the other shops have as far as I know. Pricing is high, which is to be expected with the "Humboldt tax" we pay at most shops around here. All-in-all, this is a great shop to buy a bike, get a bike worked on, and try-on gear before you order it online for half the price (kidding... mostly). read more

While I have to acknowledge the wonderful salespeople, I am WAY less than happy with how I was treated by the I assume manager. He put me on a waiting list and while I anxiously waited, he never called. Only to find out that the bikes had indeed arrived and he just never called me. I was coming in to buy a helmet when I saw the bikes were there. I was of course excited, until he told me the price. It was almost $1000 over what he told me when I was put on the list. Totally slimy. I bought a bike off Craigslist. Can't trust that guy. read more

Worst motorsport shop and horrible customer service! I was given false information and spent more money then needed. After all the hassle on this is broke that is broke blah blah blah they called and let me know that my bike was finished after 6 months i went to pick it up and it didn't start and had more problems that they wanted me to pay for long story short Humboldt Motorsport is were my things go now. Pacific Motorsports is a bigger building but smaller in suiting to the customers needs. Stay Far away its a money pit. read more

I feel this review is necessary because my safety was very important to the guys at Pacific Motorsports. I took my bike in for a chain adjustment. During this process Jesse noticed that my rear sprocket was missing a few teeth. He mentioned it to Adam the service manager. Adam showed me the problem and suggested that I be very careful riding it home. He let me know that the chain could come loose and jam in the engine. Also it could launch me over the handlebars!!! I told Adam that I was only in town for 5 days and that I had to have my bike ready to ride in that time. He immediately found out if the parts were available on the west coast. Also they would be here before Wednesday. I have had other dealers promise things that did not happen, so I was a little nervous. During the next 3 days Adam followed up on the shipment and called me with updates. How many service managers will do this? The parts arrived on Monday and Jesse had my bike ready to go in record time. If you want a service department that genuinely cares about their customers, this is the one. Adam and Jesse are both riders and know how to treat folks. If you are in Eureka, CA and need someone you can trust then go see Adam.. read more

While in a road trip my wife's Can Am Spyder had some tire issues. We stopped in here and although they didn't have a balancer that would work on the bike, Adam in service called local tire shops to help us out. He kept making calls until he found a place that could help us out, gave us directions, and made sure we were taken care of. Excellent customer service!!! read more

Careful of this place they'll order/sell you wrong parts for your bike. They also won't work on bike that is 10yrs old or older...

Most honest and attentive service department in town. The service writer went out of his way to make sure my old Rhino was fixed up quickly and the price seemed more than fair. I'll be coming back next time it needs some work! read more

At Pacific Motorsports, I bought a 2009 Yamaha FZ1 at a great promotional price! I wasn't crazy about the financing even though my credit score was awesome: I had to make a downpayment, and the APR wasn't all that great either -- but I did get all my riding gear into the financial agreement. Early after I purchased the bike, there was a pinhole oil leak that was nearly undectable, but the Service Dept. found the leak, corrected the problem, and at absolutely no charge to me! Any other time I needed my bike serviced as prescribed by my owner's manual, I've been very pleased with the service I've received. And the prices are okay too. I recommend Pacific Motorsports to the public. read more

The Techs are fast, efficient and seem to take care with your bike which is good. But their customer service sucks. I walked in to get a tire changed, and they can see you walk in; you have to walk past everyone to get to the service desk. Nobody greeted me when I entered the store. I stood at the service desk waiting. After about 6 minutes, the manger walked by and asked if I'd been helped. I said, "No." He said he'd get somebody. Two minutes later an employee came up and went behind the desk. He asked how he could help. I told him I wanted to put this tire on my GSXR. He said, "Oh, let me get somebody who can help you with that." What the hell is he doing behind the service desk if he can't use it? Maybe he was a mechanic, I don't know. He wasn't wearing a mechanics jumpsuit though. A few minutes later another employee, the actual service writer this time, came up and sat down at the desk and started typing at the computer. No acknowledgement. Then he gets up and LEAVES without saying he'll be back or anything. A few minutes later returns and say's, "Okay, how can I help you?" Maybe I'm hyper critical because I've worked as a service writer before, but all in all pretty annoying. On the plus side they did the work fast, didn't scratch my rim anymore than it already was and cleaned and adjusted my chain. read more

I am very pleased with eureka Motorsports! I unfortunately had to return an item that did not suit my needs. However, they were really easy to work with and I did not have any issues with the return. I would shop here again due to great customer service. Also the prices (for their riding gear at least) are reasonable! read more

Many thanks to Jesse the mechanic and the staff at Pacific Motorsports for helping out a nearly stranded BMW rider and his gal in Eureka Saturday! I was hundreds of miles from home when my battery went bad. Was able to get it jumped (due to the inordinate kindness of a Eureka local who went home to get a jumper system for me to use) and ride a mile or so to Pacific Motorsports. They had a replacement battery in stock and Jesse got it installed at warp speed (while understanding BMW electrical system idiosyncrasies). And he checked to make sure the battery was the problem and not something else! Almost makes me think of switching from the BMW GS to the Yamaha Super Tenere! Major props to Jesse and Pacific Motorsports! read more

I would not recommend this shop to my closest if enemies! I took a bike in for a routine service which I was told would be $300. After having the bike for over two weeks I picked it up, not completely going over the work with a fine tooth comb was my first mistake. The bike sat in my garage for a week before the friend who was buying it picked it up to take it out of state the next day. He called me later that night to let me know that the bike had low oil levels, no coolant, loose unlubed chain, and was missing a main motor mount bolt. Because of the planned trip I couldn't get the bike back to them, so after discussing my issues with the owner she told me there was basically there was nothing thesy could do! So I guess this business runs off of the thievery business model. What happened to customer service, you try to support the local small business and this is how you are repaid! Spread the word..... Business like these do not need to be supported! read more