Young man was very accomidating and professional. Explained everything in detail Gratefulread more

From the owner: Expert Appliance Repairs…read more At Orrin Home Appliance And Care, we have a team of highly skilled technicians who can fix any appliance issue, from refrigerators to ovens and more. We use the latest tools and techniques to ensure your appliances are running smoothly. Complete appliance repair and installation services.

I had a bad experience here, at the Timonium store a few years ago, where I was told an appliance…read morewould fit a space (I provided exact dimensions) and when the appliance arrived, I blocked cabinets. After a long run around, I got the issue settled. So I was skeptical about going back. Brian, the current manager, was very helpful and treated me very well (thank you)! Gave me a great price on a really good appliance, followed up as he said he would, even sent me the rebate forms in advance, very nice. Richard, the installation technician who did the removal/install (most important part of this process) was super! Nice, accurate, thorough is how I'd explain his work ethic. He made sure the appliance was plumb and true, flush and fit. Cannot say enough good things about my experience with Richard, Brian, and the process. I just hope this KitchenAid holds up for 8-10 years!

James was helpful but our decision to purchase here was on the pricing edge after the rebates…read moreoffered. However, all of our rebate requests were denied with no explanation except that 'our claim did not meet the reuquirements of the program. Bray and Scarff is participating in scam rebate offers managed by the National Rebate Center. I will never shop there again.

We rely on Reid Raker for all our appliance needs, dishwasher, washing machine, drier and... I…read moresuppoe there are other things they can fix. Reid arrives on time, and in every instance has fixed what was broken perfectly. Not only that he takes time to chat with my 80 year old husband!

I called regarding a high efficiency (he) washing machine problem involving a "SUd" error message…read more(soap). Raker reached out and talked me through a checkout process, and then discussed potential causes for what was going on with my washer. They were professional, timely, and customer service oriented. In the end, Raker did not need to come out to my house saving me time and money. It means a lot when a diagnosis can be done over the phone and doesn't require a house call or a service charge. Very Professional... I'll be reaching out to them in the future for all my appliance service needs.

I had an older vacuum that wasn't working but was expensive enough initially where I wasn't ready…read moreto toss it. I bought from SEARS, and their repair department was an absolute nightmare. So I looked into local repair options (challenging since I don't really drive). I was able to talk to a woman from Aerus that was very nice and arranged a pick up at my house! William was extremely friendly, knowledgeable, and helpful. After evaluating, he explained the issue and why it would not be a good investment on my end to have them repair it, when I could get a new one for a similar cost elsewhere. He informed me of their specials on their units but was never pushy and was transparent the entire time. You don't always get that often; especially knowing you may not get direct business from the person you are helping. They have a air purifier that reduces COVID-19 on surfaces that naturally is more interesting and important than my vacuum story :) Check out anyvac.us

From the owner: Want to use your tap water with confidence? Aerus of Towson in Towson, MD sells water treatment…read moresystems to residential and commercial customers. You can request a free water quality test to figure out which water filtration system is best for your home or building. We also sell water conditioners. Aerus also offers products that can help improve the air quality in your home or place of business. We sell air purifiers that use ActivePure® Technology. If you're looking for a reliable way to clean your residential or commercial space, ask about Aerus vacuums. We have 99 years of experience in the vacuum and floor care industry. We sell new vacuums and offer vacuum services and repairs. You can also participate in our trade-in program. If you have carpets, you can request our carpet shampooing services.

Just purchased a 100 " Hisense U70N TV. I wanted to have a 100" inch TV in our theater to replace…read morethe 80" TV. I checked Amazon and Best Buy for TV's, prices and delivery. I settled on the Hisense U70N because it seemed like the best balance of the latest tech and price. Best Buy had the best price in included delivery and installation. This deal seemed too good to be true and I was a bit skeptical. I am so satisfied with the the Geek Squad delivery and installation. The lead installation tech was very knowledgeable and experienced and you could tell. His assistant was very new and that was also very apparent. Overall, the experience was excellent. The service was fantastic and the price cannot be beat. I feel as if I got a steal.

Staff has zero consideration for customers. They have a line out front for an hour and know full…read morewell they are sold out and don't tell anyone. Then the employees sit behind the counter and laugh at people when they have to just turn around and leave. Terrible location and staff and management are a joke. Do better and treat your customers with a little decency.

In the words of Tyra banks, "It is so bad, I wanna give you a zero. But that's not possible. So,…read moreinstead, I give you a 1." Guy not only refused to do the work written on his ticket TWICE, wasting now four weeks of my time, but pretended to make a phone call to his supervisor to get out of doing the work. Idiot thought I wouldn't figure that out in 2 seconds, so I called his company and they confirmed he wasn't doing what he was supposed to. Now I have to wait upwards of a month for these people to fix a fridge ice maker and a dishwasher soap dispenser. I spent $100 to wait over a month. Sick. At this point, Id be better off going to trade school and learning myself.

Ron is top notch. He's very experienced and reliable. We had many other repair companies come out…read moreand Towson was by far the most trustworthy, best priced, and thorough. Communication was also better than anyone else around!

Wouldnt give this place one star if there was that choice... Walked in to ask about…read morerenovating/replacing a high end kitchen (AGA stove, Sub Zero, etc), dressed in business attire, and nobody would give me the time of day. This kitchen re-do is going to be big bucks but I wont be coming here again. Front desk guy didnt even know what product lines they rep. Total waste of my time

Good service and an excellent selection of lighting. The staff was very helpful and we purchased a…read moregreat new bathroom light fixture!

Team did an excellent job. Reliable, responsible, clear…read more I particularly appreciate they tried hard to save me money and give me good options. I would work with them again in an instant and highly recommend them.

Very quick response and service available next day . Value of service is good for the costread more