Used for large redesign of kitchen and appliances. Used in house design service for running the…read moreproject and hiring sub contractors. Work started late August 2025 and was promised completed by end of OCT 2025. I could write several pages of all the things that went wrong but will summarize. They did not complete work till FEB 2026. Delays were due to B&S delivering wrong items, damaged items, no items, contractor indifference, no one in charge at the end, lack of responses,... just horrible all around.

Bought a brand new KitchenAid from Bray&Scarff for $3000.15 months later it's broken. And the…read moresalesman had the nerve to say you should've paid $400 for the insurance. Don't buy any garbage from there. You might have better luck at Best Buy.

In the past few years, KBS completed renovations for us involving, two full kitchens and one…read morekitchenette, five full bathrooms, two powder rooms AND two double car garages, PLUS bedrooms, living spaces, hallways, storage rooms, floors, lighting, carpeting, pantries and more in our two homes. All showcase quality IMO. Thus, we've plenty of recent experience with KBS outfit and feel confident in making the highest recommendation. In summary - KBS is not too big nor too small, not too expensive but not cheap, so they were just right for us - average homeowners who seek the very best value. In this regard, KBS was just right. Some highlights........ 1) The crew is experienced and cohesive. They've been together for a good long time. They work well together and we never observed inefficiency. They just work hard all day long. 2) I never had to worry about workers in our home. Honest, polite, professional, kind, and responsive are words I'd use to describe them. 3) Communications were timely and valuable. My advice is to take notes of every communication for reference. In one case we forgot it was our responsibility to acquire an appliance. Uh oh, it was our fault and a written record would have been useful to refer to. Yikes! 4) The budget estimates were honored. there was no bait and switch. Prices were transparent to us. 5) We enjoyed reviewing recommended selections of cabinets, floor, hardware, appliances, sinks etc. Today, we feel somewhat knowledgeable with KBS as our tutors. 6) Cleanup and construction debris was timely. Thanks! 7) The crew was OK with our two dogs. I think our doggies missed them when the jobs were done. Final note: The sign of a great contractor is NOT that nothing goes wrong. Rather it is how the contractor responds when something does go wrong. In this regard, KBS took care of problems I was not even aware of, and when I was, they swarmed to make it right ASAP. For example, a quartz kitchen countertop cracked. Surprised. The piece was faulty. The crack was not due to poor installation. We only had to make one call to Dan who took care of it. Easy peasy. No hassles or haggles about responsibility or cost. Perfect. I've a few more impressive examples. So the more work we observed, the more confident we became in KBS. In my life "trust" is earned and hard to achieve in the contracting world. So, it is with pleasure to say KBS was trusted. We'd hire them again whenever we have a future need. Simply excellent!

Dan and his men were great they did a beautiful job on our kitchen and bathroom they were very…read moreconsiderate and took care in the remodeling Fantastic men to work with

After speaking with several companies, I chose to go with Industria. Their price was reasonable…read moreand Lucas was very knowledgeable. He was also very efficient in communicating with me about any questions I may have. The crew showed up on time, were very friendly and professional. The floor refinishing went very smoothly and they were able to help us decide on a color by staining a couple of areas on our floor and leaving it overnight. I never felt rushed. My entire first floor was done at the same time. The floor looks brand new! I'm so pleased with the color, the team, the finishing and the efficiency of the entire process.

Communication skills were poor. Late for every deadline, miscommunication with the company and…read morecontractors. It was affordable and started with professional invoice and design, everything but even the results were disappointing.

My husband and I had such an amazing experience with Mistival. Harvy was extremely helpful &…read moreresponsive and provided us a mockup of what our shower would look like when he gave us a quote, which many other companies charged separately for. He offered to pick out materials with us and was extremely knowledgeable about what materials, colors, design, etc. would fit best with our space. His crew is also amazing - they were nice, prompt, and cleaned up effectively after they left. Our shower renovation took about 1 week to complete and it was an easy process from start to finish.

Harvey and his team were great. I had a large bathroom renovation that went very well. Harvey has a…read morestrong eye on quality and made sure every detail was correct. The floor of the large shower was expertly laid. Very impressive.

I was told they had a promotion going on for the weekdays. They said you can get your dryer vent…read morecleaned for $79.99. I was charged $299.00 because they said they had to use a drill, snake, and brush to clean my dryer vent. That is normal procedure for cleaning a dryer vent but they charge extra for doing that. So, their normal process of cleaning the dryer vent is just vacuuming... I will not be using them again. They don't have it listed anywhere on their site they they charge extra for anything! Also, their credit card system was down and they said I needed to pay with either cash or check... I didn't have either so they requested I Venmo my payment... Very suspicious and un-professional. Please do not use them for your dryer vent unless you want to be charged an arm and a leg for a normal cleaning. Plenty of other companies only charge about $100-$170. Go to them instead. Update: After speaking with the manager of the business, they honored the $79.99 charge that they originally offered. I am changing my review from 1 star to 4 because they honored their initial quote. The only reason why I will not give a 5 star rating is because it took me speaking with multiple people and leaving a bad review in order for them to honor their initial quote. If I hadn't left the bad review, I don't think they would've honored their original quote. I appreciate Nicky for working things out at the end of the day though.

Green State Pro is promising when we got a consultation but it was downhill from there. It was a…read morereally disappointing experience and we won't consider or recommend them in the future. We were quoted for a basement remodel which included vinyl flooring and recessed lights. In the middle of the job, we added baseboard which didn't interfere with their progress or timeline. The first thing you'll run into with them is the lack of any communication whatsoever. These guys would just show up to our house unannounced and walk right in without knocking on multiple occasions. If/when the contractor showed up, he gave off a vibe like this job was an inconvenience and he was doing us a favor by being there. The second thing is that the contractor doesn't take notes and doesn't remember the requests. They began installing the wrong lights. He also forgot, on multiple occasions, that we asked for a dimmer switch. It wasn't until the very last day of the job (which was spread out over three weeks) that one of the employees went to a hardware store and installed it after I requested it for about a fourth time. The third thing is the guilt-tripping and lying. Toward the end of the project, the contractor stated that he didn't realize how much work the project would be and that his profit margin was decreasing. I previously mentioned adding baseboard in the middle of the project so he threw out some ridiculous price for the material to try and recoup some of that margin--as if I've never visited a Home Depot before. The last thing is the warranty. I'm discovering some shoddy work since the job was completed (nothing major, just some damaged baseboard that was installed and painted over). GSP touts a workmanship warranty which should cover this but...I've reached out twice about this and have received radio silence. Your mileage may vary but I would just shop around. I'll give them two stars because I'm mostly satisfied with the result. It's unfortunate that they're so unprofessional. And if you do a reverse image search on their website, you'll find that they're just showing images of other projects found online.

Even better than I imagined. Raffi is professional, prompt, and does expert work. Great partner and…read morewould recommend him to all

Raffi was super helpful and communicative, he and his team gave us a simple quote and got the…read morerequested work done quickly.

I needed a single reem of paper. Their prices are competitive with the office supply stores. Simple…read morein and out. I asked an associate where the printer paper was located. Instead of walking me over, they pointed towards the area. They said if they have any in stock, it would be there. Not the best assistance a customer could ask for, but sufficient.

I have been going Best Buy for 30 years. I have never have a horrible expense like this today…read moretrying to give business to them so I decided to go buy some iPods. They say they will honor the match pricing for $169 with Amazon . First they told me was $249 then when I showed them their own price on website advertise $179. I asked the manager" Mike" rude and unprofessional, arrogant person in the world. I told him I need six of them? He say no limited is only one. He told me that is the policy. He also quoted me Amazon will not allow you to buy more than two so I show him I could buy it and push purchase and then he just laughed at me. If that's how Best Buy do their business I will never come back . if you look at my history for 35 years I own your stock and I'm pretty much spent a lot of money. I can't believe for my favorite shopping shop now I regret this 35 years friendship.

Santiago provided exceptional service. He cared for my home as if it were his own. Plus, the…read morefinished product looks great! It was a small job but they treated it all the same.

You know when you feel like you've struck gold? Contractor gold? Like found a Honest-To-God Good…read moreCompany that'll you'll always use forever? That's me. Layla and Bruna were so helpful (with my 101 questions): They were professional, knowledgeable, friendly, reasonably priced, and responsive - all checks in my book. I never felt like they were a shady contractor that might do the job and run or do a half-ass job and then never be able to find them. They have a showroom (if you wish to look at a physical sample). Their measurement and installation tech, Angelo, came exactly when they were scheduled: again, professional, friendly, quick, and clean. I couldn't have been happier with using Quick Countertop and def recommend them for any kitchen, bath, countertop and/or cabinet makeovers. Thank you!

I purchased a toilet flapper online, but what Home Depot sent was a doorknob! So, I went to this…read moreHome Depot In Germantown and the customer service lady said, "How could they have gotten this wrong? It's two entirely different things." The transaction was smooth and she pointed out the aisle where I could get a toilet flapper. Everything was done fast and expeditiously.

Horrible service. I walked in trying to return a faucet I bought earlier. They told me the faucet…read morewas ALREADY returned. Obviously ITS NOT RETURNED IF I HAVE IT IN MY HANDS? I HAVE the receipt of purchase of my faucet as well. NOT ONLY did they ACCUSE ME OF STEALING, they made me PAY TWICE for the item. So now I have an un-returnable faucet (which is fine) but I was HELD in the store and forced to PAY TWICE for the item. Genuinely ??? They do not want to listen to any logic or even lookup my receipts. BEWARE of HOME DEPOT SCAMMERS. Avoid this store and go to the nearest location.