I bought an Exmark 30" walk behind mower from Rippeon a couple of years ago. It's been a great, problem free machine, or was, until I ran over a hidden stump with it just as the COVID-19 emergency was starting. That caused a belt to snap, damaging the blades. I was surprised to find that Rippeon was even open, but I was able to drop the mower off, and their service people took it from there. Of course, at the start of the spring mowing season, I wasn't the only one who needed my mower repaired. I could see they were wading through a major backlog under very trying circumstances. The morning of the second business day they gave me a call. My mower was done! I was quite honestly stunned by how little they charged me for such a major repair. It runs and cuts as good as new now, if not better. I wish I could give these guys six stars. They're the best! read more