I found a piece of furniture I loved on Craigslist (ok, it was FB marketplace) that was too big to…read morefit in my car. The seller was going to let it go to whoever could pick it up first. I sent out some requests for bids through Yelp, and Walter responded within minutes with a bid that was exactly what I was hoping to pay. The other companies I contacted bid way higher and/or had annoying fees or 2-hour minimums, and Walter just kept it simple. Walter also let me know he was available right then or the next morning. I was able to offer both times to the seller, and we arranged for Walter to pick up the piece the next morning. He had excellent communication with me and the seller, arrived on time (actually a little early), and took great care of the furniture. His fair pricing, excellent communication, and trustworthiness will have me calling him next time I need this type of help! Highly recommend.

responded within 5 mins of enquiry and very reasonable quote. Completed service within 1 hour of…read morequote. Will use again!

First time customer here, and The Drain Guys will definitely be my first call for future plumbing…read morework. From my first interactions I was impressed with the customer service. I solicited quotes from three companies to reline my 80+ year-old sewer line. One never delivered; Second quoted but was near impossible to get questions answered regarding the quote. Drain Guys quoted on the spot, and was extremely responsive regarding follow-up questions. The CIPP liner process is technically complex, and the team experienced some unforeseen complications. However, the skill, positive attitude, and perseverance of every team member when things got tough truly impressed me. The team worked very hard over several days, overcame major obstacles, and ultimately delivered a drain line that will hopefully last another 80 years. Despite the challenges, I never doubted I was in good hands with The Drain Guys and I would absolutely call them again. Special thanks to Adrian, Kevon, Oliver, Johnny, and Jay -- I appreciate you all! Chris

I submitted a project request for clanging pipes through Yelp and a rep from the drain guys was the…read morefirst to respond within 2 minutes. They were able to come out first thing the following morning to take a look at the situation, turned the water valves all the way on, and sent me a detailed quote while they were still there (unfortunately they initially sent it to a wrong number so someone has my personal data :/ ). Pricing was on the higher end of what I expected, and I was planning to get estimates from other companies that responded on Yelp to compare, so I let them know I would be in contact. Later that evening, I went back downstairs and noticed a leak coming from the main water valve, which was not leaking prior to the drain guys' visit. I immediately sent a message with a video via yelp, and the rep responded saying they would contact the plumber and get back to me. It's been almost 2 weeks and I still haven't heard back, which is interesting as they were so quick to respond when I was potentially giving them business, but ghosted me when I held them accountable for causing a leak. Thankfully, a plumber from another company that responded to my yelp project came by and was able to tighten the valve to stop the leaking. Turns out the drain guys plumber had loosened the entire pipe/valve when he turned the knob all the way on, so it was a simple fix but something that they should have looked out for in the moment. Had I waited for the drain guys to come back my basement would have been flooded. I'm utterly disappointed in their lack of accountability and communication, and have no trust in their services if they were able to let me down on such a small matter.

Provided an excellent customer service experience related to the estimated excavation cost. Thank…read moreyou!

From the owner: A Total Contractors provides excavating,concrete,asphalt and plumbing from new to repairs in…read moreMaryland,Delaware,DC,VA and surrounding areas. We offer a full range of residential and comercial services such yard and massive grading,water,sewer,gas,drainage piping,repair water,sewage breaks! We are equipped with all the tools necessary to take on any projects, problems, and emergencies.

Did a great job on my driveway. Detailed quote that was reasonable and very quick. Looks great .read more

Samco was one of the few companies to respond when I sent out inquiries recently about having my…read moredriveway (which was about 50+ years old) replaced. After some email contact, Sam Jr. and I got in touch, and he came out to give an estimate. Despite the age of the driveway, he said it was in decent condition and said there were 2 options. I could resurface the driveway at a cost of about $4.50 a square foot, or we could replace the driveway at an original cost of $7.00 a square foot. We went over the pros and cons of each option, and it made more sense (given the age of the driveway) to fully replace it. When he gave me the written estimate, he had knocked a bit of the cost off, and it was down to about $6.10 a square foot. He knew I had some other contractors scheduled, and was polite about it. Later that evening, he gave me a call, and since they were going to be in the area on a job, he was able to get the price down to about $5.00 a square foot. At that point, I jumped on the deal, as that price was only a minimal amount more than the resurfacing would have cost. Sam and the team showed up on time the day of the appointment and went over things one last time. Their work was professional and quick. They take care to ensure straight edges, and that cracks (such as between the garage, porch, and sidewalk and the driveway were filled in. They also elevated the driveway a touch as the grass line was higher that the original driveway. But there is still plenty of slope for the driveway as well. We got some strong storms last night (and overnight), but the driveway was bone-dry this morning, instead of the usual puddles and lakes that would form after a storm on the old driveway. I would peek out at them as they were working, and Sam was always fully involved working on something, including getting down on his hands and knees when needed to check a spot or correct something. Their clean up was just as thorough and professional, and Sam gave me all the information needed for letting the driveway cure given the hot days we've been having. All in all, I'm highly satisfied with the job they did, and would highly recommend them for any residential paving need.

After a bit of miscommunication and a rain day, Kermit and his crew arrived and knocked out my…read morefence repair in six hours. I had a large tree that had grown to bend and eventually destroy 12 feet of fence in my backyard. Kermit's crew were friendly, professional, and EFFICIENT! I am very impressed with the work and plan to review future bids from Kermit again. The tree is safe and has plenty of room to continue growing... and the new fence work is beautiful. Thanks!

Kermit was great. He and his crew fixed crumbling mortar on my patio and peeling sealant. They did…read morethe job quickly and on schedule, were very professional, and the end result looked great. The price was very competitive and Kermit provided a warranty for their work. Would definitely use Transformation Solutions again for future projects!