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    Pacific Kitchen & Home

    2.0 (2 reviews)

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    11 years ago

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    7 years ago

    Just can get it right. Wrong items ordered and local coordination was off. Seems like they were lost during the process.

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    The Home Depot - DISPOSAL BINS FOR BATTERIES, BULBS, PLASTICS

    The Home Depot

    2.2(105 reviews)
    0.3 mi
    $$

    Some pretty low review ratings at this Home Depot in the Westwinds of Boca. Had a few other…read moreengagements in the same plaza and decided to check out the lighting section. My experience was not bad and they did have a decent selection led lighting and the normal large bbq offerings as most Home Depot stores do. Noticed a staff member in a few of the aisles helping customers. Thats the big thing here, the customer service is great. I always check YouTube for DIY stuff for my home but these guys provide valuable info from experience. I'm sure Home Depot and Lowes get hurt from online purchases through Amazon, which maybe why its never busy at most locations. On my way out, I noticed three bins for "save the earth" to dispose of rechargeable batteries, fluorescent bulbs and plastics. Not sure if this is used often by customers but it seems like a good idea.

    This review is for Joel Kaye, Kitchen & Bath Design Consultant located inside the store…read more My son is doing his kitchen through Home Depot in New York and I had some Questions with cabinet samples and the original quotes. I thought I would just try my local store and I can't tell you how wonderful Joel was. From the moment I walked into the kitchen area he just wanted to help me. I even apologized for taking his time and he repeatedly told me it was not a problem. He showed me exactly the cabinet that was sent. He gave me insight into what was being done and even helped by showing some alternatives. I wish we could import him up to New York because he was so easy to deal with and so willing to help and educate me on everything about designing a kitchen. I truly appreciate his time and expertise. So if anyone in the area is updating their kitchen you must check with Joel first.

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    House of Appliances

    House of Appliances

    2.8(41 reviews)
    8.6 mi
    $$

    I'm a licensed architect and have been specifying and ordering appliances for over 30 years. My…read moreexperience with House of Appliances has been the worst I've had in my entire career. I did everything possible to avoid issues -- I confirmed timelines with my salesperson, Drew, to avoid a price increase and followed up with a call. Despite that, my quote increased. After some back and forth, they did honor the original price -- but the problems didn't stop there. Drew failed to place the order, even though I had submitted it and paid in full. That delay caused major availability issues, forcing me to purchase a more expensive microwave just to stay on schedule. When I needed to change one appliance, it took weeks just to get an updated proposal. I shared my install deadline well in advance, because I had out-of-town carpenters coming specifically to install the appliance panels. House of Appliances never got back to me in time, and I missed the window. Now I have to pay extra to get the panels installed later. To make matters worse, the refrigerator drawers and wine refrigerator arrived damaged. I was told they could be repaired -- but I paid full price, and I will not accept repaired appliances. These units are required for my Certificate of Occupancy and panel installation, and I still have no resolution. I even contacted a manager and have yet to receive any help. This kind of service is unacceptable.

    Yesterday, my wife and I visited the House of Appliances in Delray to select new appliances for our…read morehome in Vermont. Unfortunately, when we explained the purpose of our visit, the salesperson, Drew Meltz, informed us that we could not purchase appliances in Florida and have them shipped to Vermont. Right. We asked if we could still browse their showroom. Drew immediately welcomed us and then proceeded to spend nearly an hour going over all the appliances we were looking for: ovens, dishwasher, refrigerator, etc. All the while knowing there would be no eventual sale. Drew Meltz is the best appliance salesperson we have ever met, hands down. He is supremely knowledgeable about his products, patient, cordial and a real pleasure to work with. And their store, is superior to any of the many other stores we have been visiting. Five enthusiastic stars for Drew and the House of Appliances. Steve and Evelene Lakis

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    Pacific Kitchen & Home - appliances - Updated May 2026

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