I'm very impressed with Dr. Snow's commitment to his patients. After a misunderstanding regarding my bill and records, Dr. Snow personally reached out to me to apologize and resolve the situation. He handled everything with such professionalism and kindness, ensuring that my balance was waived and my records were provided. It's clear that he values patient satisfaction above all else. I truly appreciate his sincere communication and have updated my rating to reflect his excellent care read more

I was a loyal patient of Dr. James Snow for over 20 years. During that time, I always found him to be pleasant and personable, which is why writing this review is so disappointing. Unfortunately, my recent experience has completely changed my opinion of his practice. The temporary tooth (flipper) made for tooth #22 was poorly made, uncomfortable, and did not fit correctly. Rather than standing behind the work and making it right, Dr. Snow failed to take responsibility for correcting the problem. After more than two decades as his patient, I expected much better. What concerns me even more is the billing practices in his office. His office manager, who also handles insurance matters, provided me with an estimate that I believed was excessive. Instead of accepting it, I contacted my insurance company directly. To my surprise, my insurance carrier confirmed that my actual financial responsibility was approximately half of what I had been quoted by the office. After verifying the information directly with my insurance company, I was left with the conclusion that I had been quoted an amount that was far higher than what I actually owed. In my opinion, this reflected dishonest billing practices. Trust is essential in any healthcare relationship, and once I realized I was being asked to pay nearly twice my actual responsibility, that trust was completely destroyed. After more than 20 years as a loyal patient, I never expected to leave feeling that I had to question both the quality of the dental work and the integrity of the billing process. It is especially disappointing that Dr. Snow did not step in to address either issue. Whether he was aware of the billing practices or chose not to intervene, the responsibility ultimately rests with the practice he owns. I can no longer recommend Dr. James Snow's office. My experience with the poor-quality dental work, the lack of accountability, and what I believe to be dishonest billing practices has permanently ended a relationship that lasted more than two decades. read more

I really enjoyed my first cleaning here. Dr. Snow made me feel really comfortable and wasn't trying to oversell me. The staff was kind and efficient. read more

I'm writing this review with immense gratitude, because my experience with Dr. Snow has been truly life-changing. Littetally! A few years ago, I had a bad fall that severely damaged my front teeth. What initially felt like a terrible accident ended up having a silver lining - it set me on a path that led me to Dr. Snow and helped uncover something serious that needed attention. After the fall, I initially went to another dentist I had seen before, but something didn't feel right. I trusted my gut, reached out to a friend, and was referred to Dr. Snow. That decision changed everything. Dr. Snow took thorough X-rays and discovered a tumor behind my front teeth :( something that had once been considered small years earlier, but had grown and now needed to be removed urgently. Hearing that was terrifying, but Dr. Snow was calm, clear, and incredibly compassionate. He explained everything and referred me to an outstanding surgeon for tumor removal, as well as an exceptional endodontist for two root canals on my front teeth. While those procedures were done by specialists, the referrals Dr. Snow provided were truly incredible - gentle, skilled, and kind. I felt supported every step of the way. It's important to know that I was incredibly terrified and likely would have put it off and I can't even imagine the damage that would've happened, but thankfully they were all so amazing. I was grateful that everyone understood I couldn't do everything at once due to financial constraints and they worked with me. After the surgery and root canals were completed, I continued seeing Dr. Snow for ongoing care. Over time, he uncovered long-standing issues that explained years of discomfort and embarrassment - including old material (cotton) left inside a crown that had caused discoloration and an unhealthy appearance for far too long. I had stopped smiling altogether. I would take selfies with my granddaughter and feel heartbroken seeing dark, unhealthy teeth and gaps instead of the smile I wanted to share with her. As a single mom, I've never been able to afford a quick or cosmetic fix. Dr. Snow has always understood that. He has never pressured me, never shamed me, and never rushed the process. Instead, he helped me move forward thoughtfully, realistically, and at a pace I could manage. Today, I received my bridge - the first true step in restoring my smile and I am genuinely emotional writing this. Being able to smile again, even knowing this is a longer journey, means more than I can put into words. I've got a good side Dr. Snow is gentle, honest, highly skilled, and has a great sense of humor - which matters so much when you're scared of the dentist. This experience restored more than my teeth; it restored trust, confidence, and the joy of smiling again. If you've had dental trauma, anxiety, or don't know where to start, I cannot recommend Dr. Snow enough. Sometimes the hardest moments lead you exactly where you need to be - and I am so grateful mine led me to him. I've got two more restorations to go, and I've never been so motivated to get there! read more

Pacific Dental Center - Dr Snow's magic - General Dentistry Near Me - Encinitas, California

Dr. Snow has a great reputation. He follows up with patients and any concerns! If I need to see a dentist in the area again, I wouldn't hesitate to have him as my dentist. read more

Dr. Snow is a wonderful dentist with a great personality as well as amazing knowledge in his practice. His staff is friendly, polite and professional!! I recommend Pacific Dental Center with 5 stars!!! read more

i love this dentist! i felt very welcomed by the receptionist. dr. snow and his assistant were thorough and friendly. my hygienist, jennifer, was so nice and did an amazing job with my cleaning. highly recommend. read more

i've gone here for several years, starting with their IV sedation clinic that they do annually. i could not recommend more. everyone has always been so kind, which is paramount in an environment where you usually tend to be a bit anxious. love love love them. i tell everyone who is struggling with cash to do the clinic every year. it's an awesome way to protect our communities' oral health, whilst benefiting local dentists. read more

Not a run of the mill dentist, at a run of the mill price level when specialized, difficult treatments are called for. Specialty like this may be hard to find, hard for a budget in any case ‍ read more

Dr. Snow and his staff took great care of me during my visit. They made me feel comfortable throughout and answered all my questions. Thank you, Pacific Dental Center! read more

So impressed. Today was my third visit here and I already have so many positive things to say about Dr. Snow, staff, their customer service and the quality of work. Throughout my adult life I've never had such a dramatic result after a dental cleaning as I have had here. I had SIGNIFICANT staining in between my teeth (daily black tea drinker), and about 95% of it was removed after a routine cleaning that was VERY DETAILED AND THOROUGH (Amanda and Jennifer are awesome). Both assistants and Dr. Snow are very personable and educational. Dr. Snow's personality is a perfect mix of humor and professionalism, but also very genuine and ethical in his approach to his assessment and plan. They take Care Credit and work with AFLAC, which is the reason that I decided on going here in the first place, and I'm so fortunate that I found this place! Even though I have to drive 30+ minutes to get here, it's soooo worth it... to be honest, I would drive an hour if I had to! Thanks so much to Dr. Snow and his wonderful staff for giving me my confidence back, both in my beautiful smile as well as dental visits in general... you truly set the bar high! read more

Pacific Dental Center - General Dentistry Near Me - Encinitas, California

Okay. So I've been coming here awhile- they got me in for an emergency when I was new to California and I've stuck with them since! The last time I came, a COMFORT MENU was sitting on my chair! Are you kidding me? These guys are hilarious and so good at making you feel like you're not even at the dentist. I'll take my hot towel, please! My two favorite perks: -Very convenient hours through the week- they are open until 7 some nights -If you need a crown, they can literally make it that same day. No temporary crowns!! This is my favorite part. Thanks for providing an above and beyond dental experience!! read more

Pacific Dental Center - Comfort Menu and Fun Facts of Pacific Dental - General Dentistry Near Me - Encinitas, California

It was my first visit to Pacific Dental. I was experiencing pain and discomfort and they were quit to get me an appointment and take an x-ray to see what was wrong. They made me feel comfortable the entire time while being sincere during our conversations. I could tell their main objective was to fix any problem I had. I am grateful I found them and would recommend them to anyone. read more

I want to give 5 stars but unfortunately I cannot. Dr. Snow is probably one of the kindest people you will meet. He was very understanding, knowledgeable and the technician that did my cleaning was absolutely amazing. Here is where I feel conflicted. I only spoke with one front desk staff when I was there in person and she was kind, welcoming and helpful. The call I had today with someone else ruined my entire experience at this office. She was rude, condescending and literally answered the phone "desk." I had to say, "I'm sorry? Hello?" I was shocked because that is no way to work customer service. I pretty much left the phone call in tears and felt so uncomfortable, I'm considering another dentist. This is unfortunate because Dr. Snow and the technicians are very talented and kind. read more

My family has been coming here for years and we feel we get the best service and care that there is. The team takes the time to get to know you and is very responsive to any needs, urgent or routine. I highly recommend the Pacific Dental Center. read more

I am extremely upset with the haggling like I am TJ ! SUE, worst customer service, I ever seen! She trys to get extra money our of everyone! I would call ahead for pricing. read more

Horrible. Simply horrible been going here for years. Honestly the front desk needs to learn to put appointments in when they call I asked for September 5th at 6 I left work early I spoke with sue. She said I didn't make an appointment bullshit cause I did. I'm really pissed now. This makes me not wanna come to a facelift where they don't care about their clients. Teeth specialists . I work in medical to. You have no care for anybody but your selves read more

This by far is the best Dental Practice I have been under the care of. I am 58, so I've had the opportunity to experience several Dentist's throughout my life. Dr. Snow is absolutely gifted in his profession, but also in his understanding of how to communicate and place his patients at complete ease. The front office team is professional, organized and they have a way of making you feel like a friend, not just a client. If you are looking for top notch dental care, a fun and inviting environment where patient care comes first, look no further than Pacific Dental Care. read more

Just had my six month cleaning done by Yazi the hygienist. She was so thorough and friendly! Definitely recommend Pacific Dental and Dr. Snow. read more

I am a new resident in the area and was looking for a dentist. I've had extensive work done on my teeth throughout my life. Dr. Snow provided me with a treatment plan regarding an implant that had failed from my previous dentist. After receiving the treatment plan, I wanted to weigh my options and get a few other dentists opinions which Dr. Snow encouraged. Dr. Snow and his office provided me with scans they had taken for me to share with other dentists. THE GRASS IS ALWAYS GREENER ON THE OTHER SIDE. I went for other opinions from other dentists. None of them bothered to look at the scans I had brought from Dr. Snow and gave me the wrong diagnosis by saying I needed 2 implants instead of one. Had they looked at the scans I brought in they would have seen that I needed only one implant. Instead they told me they looked at them, well 2 dentist did, the other said it wasn't necessary and just looked in my mouth and didn't realize there was tissue from my gums covering the other implant. Also, one particular dentist made me wait an hour in then chair while he was giving his other patients exams and whatnot. The lack of listening, the lying and the overall rudeness of these dentists were appalling. These were dentists that were in the biz for a long time mind you and all had pretty good ratings. Funny note here, the dental hygienist at one of the other places asked if the USB port containing the scans from Dr. Snow's office were my nail clippers. Why would I bring my nail clippers to your office? Wow. Anyways, I went back to Dr. Snow and asked if he could give me a quick fix on my bridge as I needed to go out of town and didn't have time for the implant at the moment. Well, he worked his magic and got them in. Other dentist said this was IMPOSSIBLE! I felt better right away as I am now able to go out of town with teeth vs without. I will be coming back to Dr. Snow for my implant. Having gone to other dentists here's what I learned about Dr. Snow. HE LISTENS. HE CARES. HE PUTS IN TIME AND EFFORT TO WORK WITH THE SITUATION AT HAND AND COME UP WITH EFFICIENT SOLUTIONS. Honestly, he's a great dentist and an overall nice guy with a great personality that is infectious. The dental hygienists there are awesome. Shout out to Melanie! (And the other lady) The nicest I've met. Shout out to Sue, who took the time to send me the scans and encouraged me to get the opinions of other dentists as well and provided me with the scans. The front desk is super awesome and friendly as well, shout out to Jasmine. They are nice, respectful, and all are just good people. They care and it shows. Oh, and they have great chemistry and an awesome sense of humor. Honestly, Dr. Snow and I could work as a comedic duo at comedy clubs. I feel like we have that Abbott and Costello, Martin and Lewis chemistry. Thanks Pacific dental! read more

Front of house staff to hygienists - top notch. Sue the "Office Admiral" is always available to help with any questions and always happy to help read more

This team is everything! I LOVE getting my teeth cleaned in general but these guys take it to a level I've never been use too! I recently had to do a deeper something where I was scared and so panicked! The worked every fear out with me......!!!!! Examples.... Visual distraction = TV was put on the ID channel for me bc they knew it is my fav!!! Air conditioning was high but I'm a wimp and I got a calming warm blanket Left my headphones home.... oh yeah they had back up and a charger incase I was low in the battery side! They did everything for my needs!!! I literally said when I was leaving I'll be back next week bc I'll need you to make sure I'm just as hydrated and comfy from the work they've done. read more

I had never been to this dentist before but had heard good things about Dr. Snow. They made a same-day appointment because I was in pain. The whole experience was painless (except for the bad tooth)! Great service and caring staff. read more

Wonderful people, great service. Our daughters came out smiling :) Thank you Pacific Dental Center.

This is the first time in decades that I've greatly enjoyed my experience at the dentist. Dr Snow has the rare combination of practicing at the highest level of skill and professionalism while also making you feel completely cared for and comfortable and happier after hearing his stories and jokes. I left feeling happier and of course with better teeth. I can't wait to go back. read more

I Trusted Dr Snow ; But After Three Years With Dentures, Dr. Snow Suggested I Have A Alignment . I Currently Was Experiencing Zero Pain With Dentures & Able To Wear Dentures 10 To 14 Hours A Day ! ! ! But I Trusted Dr Snow ; And Agreed To Alignment . When I Receive Dentures Back ; A Major Difference & Transformation ; In The Shape Of Dentures ! ! ! ! Teeth Shape Was Change To A Extremely Small Size ! ! ! Inner Canals Of Dentures Were Change To Extremely Narrow Width ! ! ! Shape Of Dentures Was Changed To A Drastic V Shape ! ! ! Dentures Were Completely Sanded Down ; & Protective Finish Was Sanded Off ! ! ! Dentures Are Now Extremely Extremely Tight ! ! ! ! And Very Very Painful To Wear ! ! ! ! ! Gums Felt Extreme Pain , Cutting Off Blood & Oxygen Circulation, Causing Constant Headaches , Neck Pain , Fatigue , & Dizziness ! ! ! The Alignment That Dr Snow Suggested ; Became A Seriously Health Hazard , Causing Pain On Gums , Cutting Off Blood & Oxygen Circulation , Causing Headache , Neck Pain , Fatigue And Dizziness ! ! ! ! Dr Snow ; Gave Me Very Bad Advice , & Repeated Visits To Dr Snow Office Resulted in Negligent , Repeated Acts of Pain & Suffering ! ! ! ! read more

I had hopped from dentist to dentist over the years not really impressed with any. Have been with Dr. Snow for 4 years now and always GREAT service. Bringing my son here also Greeted by the Big smile of Sue Marko, ya can't help but feel welcome and comfortable. Dr. Snow is a very nice and funny guy. State champion wrestler back in the day. Brenda is my girl. She is professional and personable and most of all - gentle! I always have a great experience and a bigger smile for weeks after I leave. read more

Dr Snow and his staff are amazing. Efficient, competent and very kind. I would recommend him without reservation to anyone. read more

How have I never written a review for this place before? I think I've been coming to Dr Snows office for a few years now. Every single time I've been it's been a pleasant experience because the staff is so friendly and authentic. From the doctor, dental hygienists and front office staff, I've always felt they treat me like family. I know I can trust whatever they recommend for me because they have never tried to oversell anything, in fact they have just been quite generous. I've had good and bad experiences in the past at other dentist offices, but this is exceptional. I would send any friend or family member here. **One year later, it's finally time to get some real dental work done. Figured I would just include here what I just texted my mom about my treatment ha. "I'm getting a crown , 2 fillings and scaling right now and this is the most pleasant dental experience I've ever had! " what could be more honest than a text to mom? read more

Best Dentist and Dental group that I have found in North County. I have referred many people to Dr. Snow and they all have had positive comments on how they were treated so professionally and with courtesy by Dr. Snow and his staff. I have been going here for 8 years now and only have the best comments on this group. Cost is reasonable and they are very proactive. Be happy to answer an questions about this Dentists. "As good as it gets". Jeff Kane Jeffkanere@gmail.com read more

I am a new Carlsbad resident. Last night I broke off part of a back molar crown. I texted a friend for a dentist referral. She referred me to Dr. Snow. After leaving a message for him at 8:30, he called me back and asked me to be at his office at 10:30. He bonded my tooth, preventing it from becoming further damaged or infected. He understood I would be going to my family dentist in Los Angeles (Whom I've gone to for over 25 years) after the first of the year to have it re-crowned. He is terrific, pleasant, efficient! His office is beautifully appointed. My new husband and I have been wanting to find a local dentist we could both go to...I found him. We will be begin going to Dr. Snow, moving forward. read more

The staff at Pacific Dental Center is very professional and extremely helpful. They helped to find the best options for me and gave me a five-star treatment. I would recommend this clinic to anyone. Carlos. read more

I would like to Thank Dr. Snow and his Staff at Pacific Dental Center and the team of Dentists that came out!!! My Mother and I couldn't be happier with the sedation process that we had. With someone with High Anxiety i totally recommend it.Thanks again and see you next year. read more

Pacific Dental Center - General Dentistry Near Me - Encinitas, California

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If you like spending a lot of money this is the dentist for you. I just moved to the area and wanted a simple cleaning. First, they didn't want to clean my teeth until I paid them for x-rays $$$$. I didn't want them. I had to tell them that I had had x-rays recently from my previous dentist before they would agree to clean my teeth. Then, the hygienist did a great job cleaning my teeth, no complaints about the cleaning or the fee charged for that. I told the hygienist I did not feel the need to have the dentist examine my teeth. After I left the office I noticed I was charged about $90 for Dr. Snow to inspect my teeth, which he had not done. I went back in and asked for the $90 to be removed from my bill. Dr. Snow snow came out and insisted that he examine my teeth. He obviously did not want to give the money back. The inspection lasted maybe 90 seconds. That's $1.00/second. A couple of days later I got a welcome to the neighborhood postcard from a different. She was offering x-rays, a cleaning and she would examine my teeth for $59.00.. I could have saved a lot of $$$$. Needless to say, I won't be going back to Pacific Dental Center. read more

I haven't been to the dentist in years, but when I did get a chance my insurance set me up with Dr. Snow. My initial visit went very well and in fact, I enjoyed the office staff and the office! Unfortunately, I had caught them in an act to NOT use my insurance. I work in the medical field and understand the billing process of insurances. So initially they gave me my treatment plan along with the prices. I then called my insurance and the prices were not matching what they were giving me. I called the office and told them to send an Authorization in order to receive the inexpensive prices. They sent an authorization into my insurance with completely DIFFERENT CODES where it ended up being MORE expensive! I contacted them and they could NOT give me one reason why they did that. They would not honor the codes they initially used and would not give me a complete understandable and reasonable answer for this issue. They also said the initial treatment plan is withOUT my insurance?!?! I told them I want to USE my insurance with those codes and they refused. read more

Great dentist and friendly staff! After a decade of going to James Snow, I think it's safe to give him and his super cool staff a five star review! read more

Pacific Dental Center - In the chair! ;) - General Dentistry Near Me - Encinitas, California

I have known Doctor Snow for years. He is a great doctor with a sense of humor with years of experience and family friend. He takes the time to explain everything and makes you comfortable. He's the only dentist me and my family will go too. Would highly recommend this professional business. read more

There are many places I would rather be than in a dentist chair. However, Dr Snow and dental hygenist Diana made my visit very comfortable. Both are very professional and care about their patients. The flat screen TV with ESPN helped a bit too. MJ read more

The best service by the whole staff. Dr snow is just amazing. They worked me in the same day I'm so grateful thank you to dawn as well she kept me calm and was so patient with me. read more

Always so relaxed and courteous and easy to deal with. I love the 7am cleaning appointments and you can get a free coffee too. Thanks all!