Just came here to say what a professional experience I had with Rudy. Prompt, concise and honest answers. Gave us immediate confidence that his business is legit. And answers text messages, big bonus!! I manage a property and need quality people like this. Pac Coast Tile is in the "rolodex" now. read more

I had such a great experience working with Rudy. My project was pretty complex and he guided me through the whole process, outlining all of my options, and I couldn't be happier with the outcome. He is really an expert in his craft. read more

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I called Pacific Coast after calling two other tile contractors and not getting estimates. We had a bathroom renovation and unfortunately the contractor we hired didn't do a clean job on the shower floor plus we discovered broken tile on the shower floor. He never came back to fix it. I found Pacific Coast on Yelp and took a chance. Rudy was very responsive and came over right away even though he was busy with other projects. Fabio, one of his workers, did a great job in fixing and cleaning up the bad job our previous contractor did. They even worked on Sunday to get it done right away. I really appreciated that. I love supporting local small businesses. I'll definitely reach out to them if I ever need their services again. read more

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So glad we went with Pacific Coast Tile! Rudy and his team's attention to detail is outstanding. They finished our backsplash within two days and it turned out even better than I could have imagined. Rudy was spot on with his suggestions on how to make our backsplash really stand out. No other estimate we got went above and beyond. We really felt he cared about the turnout and it wasn't just another job. Pacific Coast Tile wasn't the cheapest bid but you get what you pay for! read more

Pacific Coast Tile Installation - Kitchen backsplash - Tiling Near Me

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Rudy showed up for a walk-thru estimate for kitchen backsplash. Not good. We bought extra large format porcelain tiles from Home Depot. He did not like them, and thought they were going to look bad. (Ok I appreciate his opinion). He suggested some smaller cheap tiles. No thank you. He kept saying how he thought it wasn't going to look right. He complained multiple times that it was gonna be hard to do. *** Hard to put large tiles on drywall*** ?? He told us that our brand new countertops had a grout line that was "horrible". Ok, that's his opinion. BUT SAID IT OVER AND OVER AND OVER AGAIN. Quick Tip: Don't trash-talk your potential customer's house. I got the sense he really didn't want to do the job. Just say it. No hard feelings. But I also got the sense that he wanted to redesign our backsplash according to his taste. One day later, he texted me saying, "We don't have a saw that is able to cut the tile." And he passed on the job. 1. Saw blades (diamond) for cutting porcelain are $36 at Home Depot. And how are you in the business but can't cut porcelain tiles?? 2. Your customers have their own tastes. Suggestions about potential issues or problems are welcome. But don't force your aesthetics on the client. 3. Don't denigrate your customers' house, especially when the whole thing was just remodeled. Can't speak about the installation, because he disqualified himself from the job. read more

I recently moved into a house and needed to replace the bathtub (which was old and rusting). Of course, this meant the tile around the tub would need to be redone as well. These guys are great - they came and demo'd the old tile first, making it easier for the plumbers to remove the old tub (see my other reviews for a great local plumber!). He happened to have some awesome bright yellow tile and sold it to me at a discount, so I didn't have to go tile shopping. They then spent 2 days meticulously installing the new tile and creating a wall nook. I couldn't be happier with how it looks. read more

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The whole team is skilled not only in tile setting, but in communication as well. I cannot stress this enough that when you are doing an old style job involving complex patterns, corners and fills, the design on paper doesn't always translate well in real life applications, so little corrections and suggestions will have to be made, just part of the process. Where most fail, however, is when those design corrections aren't spoken about and the workers chug along only to have a bad surprise when the tiles are set. Pacific Tile team doesn't take assumptions, is incredibly good at this and will communicate anything that does not seem right according to their expertise, suggest solutions so that the finished job is exactly how you wanted it, done once done right. As far as tile setting goes, I think pictures speak for themselves. They are masters at old fashioned mudding (using cement as a backing to control the surface to which tiles will be applied), cutting, installing, setting patterns, know their suppliers very well. The work is solid and they stand 100% behind it should an issue arise, it will be corrected. They are also unbelievably clean and tidy and always leave a neat worksite at the end of the day, respect people's homes. And lastly, they are proper tile nerds. Hire people who love what they do, every finished job is a trophy. Thank you to you all. read more

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Wow! I wish I could give Rudy and Pacific Coast Tile 10 stars! On time each day of the job, Friendly and affordable! Loads of experience and a great crew! I wish I had more bathrooms for him to do! My shower is beautiful, my floor is beautiful! Absolutely love him! Not only did he do an amazing job, he's just so darn genuinely nice! Tile work and plumbing work is all finished now. Just working on painting, etc. I'll post finished bathroom when completed! Looking forward to having Rudy do my kitchen next! read more

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Another good job done by Rudy and his team (thanks Ryan and Ernie!) I basically showed Rudy a picture of the type of design I wanted - very simple and black - and they made it happen + a large nook and a smaller nook in my shower / bath. read more

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Rudy did an exceptional job with our powder room, had excellent recommendations for ongoing floor care and sourcing tile in the future, and was really easy to work with. Price was totally reasonable and I'm definitely going to give Pacific Coast Tile another call when I'm ready to tackle my bathrooms read more

Doing a second story build on our home, we are using a General Contractor "GC". I specifically requested him to use our tile guy, Rudy for all tile. Best decision made! Our GC has had a habit of lying to us and screwing up so many parts of our home doing this rebuild. Rudy and his team came in and did the tiling of our master bath and jr master bath. It came out stunning. However, our GC failed to finish a wall after several requests that the tile was going on and he failed to properly center our shower fixtures. So after the tile was installed parts of it needed to be ripped out and re-done so it would look ascetically pleasing. This was done on the GC's dime and the time came out perfect even with the repairs. We love Rudy and his team! They give a valuable opinion on how projects should go and stand behind their work. read more

Pacific Coast Tile Installation - Master shower repair completed - Tiling Near Me

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Rudy and team are very responsive, punctual and do high quality work. We had shower and floor redone and would definitely use them again. read more

Pacific Coast Tile Installation - Shower and floor - Tiling Near Me

Rudy and his team are top notch! From my first conversation with Rudy I knew we were in good hands. He was prompt and professional. He arrived on time (and texted ahead of time to confirm our appointment) to scope out the work needed. He advised us on what we would need for the job. His quote came back very quick and was more than fair for the amount of work needed. His team completed the job very fast but with top quality. Rudy is the nicest person and wants to do the best for his clients. I highly recommend Pacific Coast Tile Installation and I know we will definitely use them for future projects! read more

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Tile Review I cannot say enough about Pacific Coast Tile. Rudy and his team were amazing and did such great work on our flooring. We decided to replace our laminate wood floor with tile. We found some tile we liked and began getting in estimates for tile installers. Rudy was quick to get out and give us an estimate. When he came over, we instantly liked how friendly and animated he was. He was very honest and straight forward about what he does and what is outside of his practice. He was very very knowledgeable and was able to explain the technical side and break it down to what we understood. We showed him the tile we liked and he pointed out that the tile was curved like a banana and would cause lots of breakage and would not last long. Once he pointed this out we could not unsee the bend in the banana tile. He made us promise to get lots of estimates and it didn't matter who we went with as long as we did not use that tile but a better quality. We really liked this and continued with our estimates. We used this tile knowledge to help us test the other companies. Not one was worried about the tile. They even recommended it and were associated with the banana tile company. 10 estimate later, from crazy cheap to expensive. We went with Rudy knowing we were getting top of the line installation. From here Rudy worked around our schedule and on the start date, he was on time and explained the whole process again. I felt more than comfortable leaving him the keys to our house. I'd come every couple of days to check on things. They were so quick and did such an amazing job. They left our house very clean too. I loved the promise that our tile would be so flat and seamless that a hockey puck would glide across it. Well, Rudy brought a puck and we tested it out. Lol. He was right! We had a little too much fun with the puck. Seriously, Rudy and his crew are experts at their trade. They are honest and trustworthy people. They stand by their work and we highly recommend them for all tile. We look forward to hiring them for our next big project: complete bathroom remodel. read more

Pacific Coast Tile Installation - Completed living room. - Tiling Near Me

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I'm so happy with the service and knowledge provided by Pacific Coast Tile Installation. The owner, Rudy, was so nice and easy to work with from the very get go. He helped me replace a concrete tile and did so quickly and efficiently. He even gave me tips and recommendations on which cleaning products to use and what NOT to use - who knew! Thank you so much Rudy for your hard work and kindness. I will be recommending you to everyone and anyone who needs tiling work! read more

So rude and big attitude problem. Simple questions seem to bother him. Had a few huge projects this month but happy to take my money elsewhere. read more

We went with Rudy and his team to install our tile backsplash and wall for our kitchen remodel a few months back. It was a pleasure to work with Rudy through the planning and design. He's extremely knowledgeable and gave us a lot of great feedback on our ideas. He and his guys then came in and their craftsmanship and attention to detail were on point. These guys are awesome! read more

Pacific Coast Tile Installation - Kitchen tile - Tiling Near Me

Like most every other reviewer, I cannot recommend Rudy and his crew enough. If I could give them 10 stars, I would! We had a very challenging shower space and he and his team just nailed it. The moment he walked in to my house, a weight was lifted off my shoulders and we knew he was our guy. Honesty, integrity, attention to detail, as well as to you and your needs, and incredible craftsmanship, you have it all here. We are literally thinking about adding another bathroom, just so Rudy can tile it! Thank you so much Rudy, Ernie, Ryan and Levi. I now have the bathroom of my dreams and I couldn't be happier with it. Until next time! read more

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Rudy and Ernie are tile experts who were honest, timely, and respectful. They did a high quality job for a reasonable price, kept the job site clean, and made sure we got the result we were looking for. Would definitely hire again. read more

Pacific Coast Tile Installation - Floor and tub - Tiling Near Me

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If you need tile work done, do yourself a favor and call Rudy at Pacific Coast Tile! He is responsive, reliable, easy to work with, and most importantly...does beautiful work! Rudy is detail oriented and will ensure that you love your completed project. Besides all of that, he is a really nice guy. I will not use anyone else in the future. Thank you Rudy! read more

Pacific Coast Tile Installation - Beautiful Bathroom Remodel - Tiling Near Me

I had a shower leak problem and I needed a second opinion to call. Very, very patient and very helpful. Bookmarked for any future jobs. Need honest people these days for renovation projects. Thank you. I have to leave a quick edit: The owner went the extra mile and is soon helping me out with a diagnostic for peace of mind. This is absolutely incredible service. We remodeled our house and had a nightmarish experience with too many subcontractors who just aren't good, honest people (let alone qualified). Needed to say thank you again. read more

Rudy and his Brother from another mother, did a great job. This guy is a tile guy. If it's tile he does it and apparently does it well. I can't tell you how many tile guys I spoke to that don't do tile. Nuts!!! He came when he said he'd come and he did it for the reasonable price he quoted. If you n need repair or new install this is the guy! I'll be using him again soon. read more

Friendly, Professional, Respectful, Knowledgeable, Responsive, Candid, Timely, Efficient Use of Time, Quality Work...what more could we have asked for from Rudy and his team? He gave us the plan and executed it beautifully! We redid the tile in our shower and we are so happy with how it looks. Rudy took the time to fully evaluate the situation and gave us his recommendations. He kept us apprised on progress each day and always cleaned up before leaving our home. We will be calling him to do our 2nd bathroom. Thank you Rudy!!! read more

I can't rave enough about Pacific Coast Tile Installation! Finding a reputable Tile Installer can be like sitting down at the Roulette Table in Vegas and putting all your money on 13. I have had my fair share of shady contractors that have missed timelines, overcharged me and botched jobs! Luckily we have a friend that had a great experience with Pacific Coast Tile Installation. We got 3 separate estimates and PCTL not only beat the price of the other two, but the timeline was shorter and the tile costs were less. Rudy, the owner, couldn't have been more professional and was very upfront with all the costs. Didn't take us long to figure out who we were going with. Rudy was super accommodating and worked around our schedule. I have never had a contractor actually show up on time and Rudy was there on time every day. We were having our kitchen floors and bathrooms tiled and we planned on staying in the home during the whole process. Yeah, sounds crazy to live thru that, but Rudy assured us that we would be able to complete the project with little impact on us. He couldn't have been more right! Rudy was super friendly and kept us in the loop about each room and when he would need to be in there. Rudy cleaned up every night to keep the impact on us at a minimal. The entire project took a little over two weeks and Rudy finished a day earlier than he projected and our project came in under budget. Oh, and most all, the 3 rooms look AMAZING! Yeah, Pacific Coast Tile Installation and Rudy was a winning Trifecta!! I recommend anyone that needs tile work done in the Orange County area to call Rudy! This has been, by far, the best contractor experience I have ever had. I love to write reviews of family businesses that are run by extremely friendly and genuinely good people. Thanks Pacific Coast Tile Installation!!! read more

Pacific Coast Tile Installation - Tiling Near Me

Rudy is the absolute best at what he does. I'm so thankful I stumbled upon his business and listened to the other reviewers. My bathroom tile looks amazing and Rudy was so professional. Always on time, clean, and the work he knocked out of the park. I cannot recommend him enough, in fact I already have. My bathroom is not complete yet I'm still waiting on our glass and fixtures to be installed and I will share a picture of it completed but need to share a picture now of the tile work itself!!! Thank you, thank you, thank you! Money well spent read more

Pacific Coast Tile Installation - Tiling Near Me

I highly recommend Rudy and Pacific Coast Tile Installation. Rudy was wonderful to work with and I am so pleased with his work. He completed the backsplash installation in my kitchen remodel. He made the process from quote to installation seamless. Rudy was quick to respond and really listened to my ideas and questions. Through the whole remodel process, I've met with many different professionals, but Rudy was definitely the best! Thank you! read more

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I called Rudy in a pinch and I found him to be very responsive and communicative. He came over for a quote almost immediately and provided a competitive price and was able to start work very soon. He was on time and had everything ready and talked to us about some options we had. He worked cleanly and efficiently and finished a little ahead of schedule and his work was immaculate. Would recommend him to anyone for this type for work. read more

Pacific Coast Tile Installation - Tiling Near Me

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Rudy took my damaged shower and made it beautiful. Very easy to work with and he is very detailed oriented. Will definitely call him again when we are ready to update another shower. Thank you!! read more

Pacific Coast Tile Installation - Tiling Near Me

I was really looking forward to working with Rudy based on the many positive reviews I saw here on Yelp. It looks as though he does beautiful work and I needed expertise. In our initial conversation, he was very friendly; however, things spiraled in a negative direction that I couldn't have imagined. I would describe Rudy as unprofessional, hot tempered, and verbally assaultive. I've never been talked down to and treated so poorly by anyone in the construction business, and that's after doing a year long remodel where I've worked with various contractors. It began with a miscommunication on our meetup time. Rudy told me he'd arrive on a Sunday but never said when, and did not confirm the day before. I assumed his schedule was full or he would message me later Sunday for a time to begin work. On Sunday, I go in to work part time from 8:00am until 11:30-12:00pm. He arrived at 9:00am and I was not available due to being at work. He called and I since I was working, I was unable to return his call until I was done. Once we touched base, I profusely apologized for my error in not picking up his telephone calls and for the miscommunication. Rather than show any kindness, Rudy barraged me with me with insults, put downs, and called my character into question. His gentlest comment was to describe me as "shady. " He made a point to say he should be "charging me so much more" and this was a "total waste" of his time. I understood his frustration and continued to apologize. We hung up the phone after he told me he had "much better ways to spend time" and he "didn't need my business." Though I was considerably rattled, I was in a very tight spot to get the job done. So, I called him back later in the day, apologized again multiple times and he agreed to complete the work in two days time. The night before, I texted to request the invoice because I had not received it in my email. I sent a screenshot of my search showing it was not in my inbox and he sent one back, showing his wife had sent it. It was a bit confusing why it wasn't there but I figured I'd simply get a print out the next day, no problem. Instead, he phoned me moments later and I picked up only to have him scream at me yet again, hurl more insults, then back out of the job a second time. This, all with 12 hours before the job was set to begin. I got off the phone in tears after being mistreated so badly. As a woman, it was a particularly upsetting experience to be yelled at repeatedly by an older man. Beyond this, the lack of professionalism was truly stunning. I would advise any consumer to be highly cautious of working with Rudy, as one miscommunication could turn into an experience nobody should have to go through. read more

Yet another long overdue review of mine. I did want to thank Rudy for not only fixing and remodeling one shower (which is what initiated the entire process), but also taking care of the other bathroom shower to make them both safer for my elderly parents so that they can continue to live in their home. Rudy was quick to respond to my sister's initial inquiry. My mom was impressed that he even dropped by on a holiday to take a look at the issue. We started with 1 shower remodel but ended up hiring him to do the other and also install tile flooring in the third bathroom. It's been over a couple of years now and are are still happy, satisfied customers. read more

I would recommend Rudy and his team (and have) to anyone requiring perfection in tile installation. Rudy and his team installed tile in 3 bathrooms and my kitchen - and I cannot say enough about the professionalism and quality of the work. I have done both small and major remodels on my home and have had the best and worse of experiences with craftsmen. Rudy is the north star of the best: Always on time Commits to a job and keeps his commitments Clean- all is cleaned up at the end of each day Great inputs and consultation on designs due to his great experience Quality of the work - he does not settle for anything less than what he would want for himself. Thank you Rudy! read more

We were in need of a new kitchen backsplash during the holidays. Rudy met with us in mid-December to review the project. At the time, we were unsure of which subway tile and pattern to use. Rudy recommended a classic design which we are extremely happy with. Installation was quickly scheduled for the following week before Christmas, which has a huge plus. + Timely installation + Excellent recommendations on tile & pattern + Trustworthy & fair price read more

Called Pacific Coast TIle Installation for a quote on a badly botched window install (thanks, Renewal by Anderson). Rudy came out within half an hour and gave us a fair and honest quote with a detailed description of what needed to happen. Rudy came out and did a greater than wonderful install. We couldn't be more than pleased with his craftsmanship, professionalism, and friendliness throughout the entire process. We wholeheartedly recommend using Pacific Coast Tile Installation. read more

Pacific Coast Tile Installation - How Renewal by Anderson left our bathroom - Tiling Near Me

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I called Pacific Coast Tile for an emergency repair and Rudy came to our rescue. He is the ultimate professional who genuinely cares about the customer. He is also both very knowledgeable and meticulous with the repairs. I am very pleased with the way the tiles came out and couldn't be happier. Thank you Rudy and Pacific Coast Tile for doing a fantastic job! read more

Rudy and his crew just finished a kitchen tile job at our new home today. We were more than thrilled with the professionalism of he and his workers and the outstanding quality of the work done. The workers were prompt, courteous, and extremely hardworking. Rudy was very knowledgeable and genuinely seemed like an all around nice guy! So glad we entrusted Pacific Coast Tile with this job and would hire them again for our future projects!!! read more

We needed a repair of a hole in our shower given to us by TV installer. Knowing water can go leach out of anywhere, I call a professional tile installer to remove the broken tile, seal the hole, and restore the tile for a like new finish. Rudy did a thorough, clean, and great job. He came to our house on time, and did an excellent job leaving the house like he was never there. When getting a job as delicate as a shower repair, cost was reasonable and established up front. Worth every penny. read more

Look no further if you need a tile contractor. Rudy is HONEST. He's an honest person and is extremely down to earth. That puts him at the 0.1% of all contractors/ sub contractors. He has integrity in his business and you'll know right away the moment you meet him. Up front about everything and there is no sketchiness in what he says. I plan on referring him to anyone who needs tile work. Thank you again Rudy! read more

Rudy saved my bacon! I had loose tiles around my toilet that needed to be replaced but I had very few tiles left. I had put the job off for years and the problem was getting worse. I needed a tile expert who could do the job with little margin for error. I went with Rudy because he was very personable and had a very positive "can do" attitude. My trust was rewarded! Rudy communicated well and came on time. Best of all, he was able to replace all the loose tiles with what I had and now my floor is solid like a rock! No more grinding sounds. Finally after years and years of noisy floors I now have quiet floors and inner peace. Thank you, Rudy! read more

Pacific Coast Tile is amazing! Rudy was professional with a strong work ethic. I had a shower that was done incorrectly and Rudy and his brother created a new shower that I can't stop looking at. They are true artist..I just want to hug my shower I love it so much! I loved the work so much that I had them do the bathroom and kitchen floor as well. I would definitely recommend them for any tile work. read more

Pacific Coast Tile Installation - Tiling Near Me

When I started asking around for a good tile guy to update the flooring in my grandmothers kitchen and bathrooms a friend referred us to Rudy. His pricing for installation beat out the other estimates. We didn't end up ordering the tile through him as we bought it ourselves and had him install it. He showed up on time, he was meticulous with his work, and was always smiling and friendly. I will happily refer all my LA / Orange County friends and family to him. And if I'm lucky will try to talk him into coming to San Diego to do some work on our home. read more