We found we had our second pipe break under the slab in our bedroom when we returned home from RV…read moretrip and I called JW. They were out to our home in less than an hour. As the owner of JW lived near he also came out and Helped us find a good leak detection company and a plumber. We had a very bad experience with our insurance company with the first break and were desperate to fix the problem. Brandon and crew took care of the restoration and Jonathan was there with his help and support for the remainder of the job. We were so fortunate to call the right company at the right time. i can't say enough about the service we received. Do give them a call. and Thanks guys!!

This company cares about their customers and are honest and decent beyond words. Brandon had lots…read moreof opportunity to fleece me if he wanted to- I didn't really know what was needed. He chose integrity, even though it meant he was giving up money to do so, and he also connected me to a contractor they work with who is probably the best contractor I've run into. Everything about my dealings with both Brandon and Jonathan was top notch. They are skilled, honest, helpful and I'm really glad I called them. I'd like to take this opportunity to thank them.

We recently had a hot water pipe bust in the wall between our laundry room and garage. The team was…read morean incredible help during this stressful time for us. Professional, efficient and provided top-notch service throughout the entire process. They were very responsive and on site the same day - they were knowledgeable, professional, and always on time. Kept us updated every step of the way, ensuring that we understood the process and they made us feel reassured and taken care of. The attention to detail and excellent communication made all the difference. Thank you for the exceptional work and we will certainly be recommending you to our friends and family! Thank You to the PDRS crew!

Kevin has helped us with few water damage issues over the years. He always offers excellent service…read moreand very fair prices. Highly recommended!

We called Roy after a storm flooded my back room. His guys came in with pumps, sucked water out and…read moredried padding. Did not try to upsell. Took three days of drying but the smell gone. I was stressed but they kept telling me step by step. Very grateful for that!!

I feel very fortunate to have found Green Planet Restoration!…read moreI had mold issues at the house , and they had an outstanding service! Moreover, their pricing was unmatched compared to any other vendor I contacted. Thanks guys !!

Always amazing to have a clean and fresh Carpets , great value ,Very friendly and easy to work…read morewith. Thank you

Martin and his team (Chris & Omar) did an amazing job with the mold and water mitigation of our…read moreprimary bathroom after a major water leak! Martin's communication was excellent, giving daily updates. He also worked with my home insurance company and didn't put me in the middle which I appreciated. The crew was on time, friendly, cleaned up after themselves and most importantly did a great job and we passed inspection! Thank you Emerald Isle Restoration!

It is really interesting to know about how water and the restoration of it, I think it is really…read moregood job what they do by resorte everything from the garage and it's good to know that if there's any water liquid they will fix it for you. I will let my friends know all about you guys Thanks!!!

My pipes were getting clogged because my daughter kept putting food down the drain, and it…read moreeventually broke. It began as a small leak and then it turned into a big puddle of water. It damaged our carpet too. I called water damage restoration VC and they fixed the pipe and removed all the water. I was looking through a lot of restoration services but they were all very expensive. Safe to say they were the most affordable.

I really want to thank Total Restoration, especially Sean and Jeff the "Dream Team" for their…read moreexceptional work! They kept in communication with me the whole time keeping me up-to-date on the status of the restoration. Their crew was very professional, they had great consideration for my animals and the attention to detail in their work was top notch. You can't even tell that my whole ceiling had collapsed from rain damage. The dream team and crew went above and beyond in many ways for me, when they were done, they did an excellent job of clean up. I can't emphasize enough how happy I am with all of the work that they did! I would recommend this company to anyone and everyone that needs restoration work done!

From day one of Blake and Chris walking onto our property, we felt genuinely taken care of. After…read morethe devastation from the Mountain Fire, we were overwhelmed with stress, heartache, and uncertainty about what the rebuilding process would look like. Total Restoration didn't just take on a project -- they helped restore our peace of mind. Blake handled the financial and insurance side of everything with absolute professionalism and ease. I'm very hands-on and like detailed explanations, and he always took the time to walk me through every step. He worked seamlessly with our insurance company and kept everything moving smoothly, which lifted such a huge weight off our shoulders. And Jeff -- we truly cannot thank him enough. As our project manager, he guided us through this year-and-a-half journey with patience, integrity, and care. He explained everything thoroughly, brought in only the best crews, and paid attention to every detail of our home as if it were his own. His standards are exceptional, and it shows in the final result. What started as one of the hardest seasons for our family ended with a home restored beautifully and a team we are forever grateful for. If you are looking for a company that operates with excellence, compassion, and integrity, Total Restoration is it. We cannot recommend them enough.

This has to do with a driver you have in the morning 101 South Victoria gets on freeway. Drives…read morerecklessly from the second merging into traffic. Mindlessly cutting people off with no worry about driving a Servpro vehicle. Not only did I have to slam breaks on because of him I witnessed him do it to 2 other drivers before I exited at Vineyard and he continued. I know this has nothing to do with service you provided me however this person represents your company and know I will for sure never use Servpro if needed. Incident: August 8, 2025 Approx. 7:45am entered 101N Victoria. Next time I see him will take photo and add to post.

SERVPRO of Ventura really came through for me with their mold remediation service in my Oxnard…read morehome. From start to finish, they were total pros. They got back to me quickly, walked me through the process, and didn't waste any time getting the job done. I was impressed by how thorough they were and how smoothly everything went. I can breathe easier knowing they took care of the mold issue so well. If you need help with restoration, these guys are the ones to call!

Precision is a great company. They helped with recommending solutions for a termite issue we had in…read moremy mother's home and they were so helpful, kind and professional. I highly recommend them.

Never set foot on our property, but gave a bid for over $30k for lead remediation in our attic and…read moregarage. Unethical!

Our kitchen/disposal drain pipe had broken inside the wall, so after the plumber had fixed the…read morecause, I needed find a cleanup company. My insurance brought in a larger franchise company which reviewed the claim, but the end result was insurance would not cover the damages. Next I looked for a locally owned company and Water Damage Services fit the bill. They were fast and worked with me since they knew insurance would not cover the damages. BTW: I wish I found them first instead of that other company, they might have gotten me covered. Special shout out to the folks who assisted me: Martina, RJ, Ed & John (no special order, just in the order I met them), you all are great! Thanks again Water Damage Services!

I recently had work done with this company and they just billed me almost double of what the…read moreestimate was but was never informed that there was going to be an increase in price. Additionally they are required by California to be licensed by the Contractor Licensing Board but I could not find a licence. Also the company is managed by an LLC that is suspended by the state of california.

They did our "pack out", arranged by our homeowners insurance for a water damage claim. Packing and…read morehauling were done carefully and efficiently. They definitely didn't over-pack the boxes. They took pictures and kept a ledger about everything taken out. It was getting everything back that as problematic. By that time they'd had our stuff for a year. At first they billed our insurance for some monthly storage but we noticed in the insurance portal they did that for only a couple months. We didn't question it because the insurance had paid $24,000 in advance, and there's no way it cost anywhere near that for a half day of 4 guys boxing and packing etc. so we figured it was all taken care of. When we were ready to get our stuff back, we had to play phone tag for over two weeks. The guy who first came to the house for pack-out, a guy named Fred, never returned our calls. We had to track down the owner, Sonny, via our restoration company, to schedule the return. At first he asked if insurance had given us the rent money. We were like, huh? No, the insurance portal says it all went to him. He dropped that and quickly fired off a return date. We were not at all surprised when he cancelled it the day before, complaining that the restoration company had asked for a two-phase return -- bring the kitchen appliances and cookware first. Then bring the furniture and miscellaneous on a subsequent date. Nothin doing. It had to be all or nothing. So we scheduled another date. Big surprise, we expected it based on the lack of thought that went into the original date. They were paid to pack out and pack in. On the day of, they brought everything back in boxes and left. Months later we still have stacks of boxes to go through. I can't lay all blame on them. The job entailed enough remodel that things couldn't be put back where they were. On the other hand, some spaces were identical. That didn't matter. It was, here's your shit, now Buh-bye. Overall, I wouldn't recommend this company for packout. I was very uncomfortable that they could have held thousands of dollars worth of our belongings ransom for even more money. They didn't actually do what they were paid to do. And it took, weeks to arrange to get our things back. Nobody needs that kind of anxiety when emerging from a casualty loss like what we experienced. So my star rating is 5 for out and 1 for in. That's how I arrived at 3 stars.