They are really interested in making sure you get quality care. Their healthcare workers are…read moresweet, capable and truly care that they do what you need them to do. Follow up is also very good.

What a wonderful organization. We came to them after being severely disappointed by another…read morecaregiver, Safe at Home. After terminating our relationship with them, we contracted with TbA and what a difference. They provided caring and dedicated caregivers who really reached out to make our 92 year old father feel very comfortable and safe. Both women were very kind, considerate and truly made a bond with him, making the few months he had before he passed as trouble free as possible. Caregivers showed up when scheduled and provided all the services one would expect from a professional organization. Compassionate and caring, I just wish I would have hired them from the beginning. Do yourself a favor and start with them.

Emailed and copied from my Grandpa:…read more Valley Haven has been caring for my wife who has Alzheimer's disease for almost two years. Now that I cannot be with her due to restrictions of the corona virus, I am so, so glad she is at Valley Haven. The staff is professional and compassionate; attentive and quick to respond to any need. It is a home-like setting with a staff person never more than a few steps away. And the chef's meals are always very tasty. Their motto must be "Service with a Smile" because that is the way it always is. Harold LaFont

if you have central coast alliance for health don't waste your time here ! the owner does not CARE…read moreif you or your family member has a need she's denying entry to anyone with that insurance because of her own mistake on not being able to handle her own billing . if you call and ask she will blame it on the insurance company when it sounds more like her own user error ! so because of this she's denying all people who have that insurance so she does not care if your loved ones want to be close by and need assisted living or memory care !! she has a contract with them and is on purpose denying people and shes the owner and her name is Josephine !

Redwood Hospice cared for our parent and the whole family during an unimaginable time of our lives…read more Dindo and the entire company, staff, admin, doctors, nurses and all personnel were the most caring and competent. They helped us immeasurably every step of the way and we are forever grateful.

I had the worst experience this hospice service. At the beginning they were quick to find a care…read morehome for my mother, but once she was admitted they backed out and did not continue service. We had to scramble to find another hospice service. Very unreliable and the worst hospice experience ever.

The nurses within the organization care for their patients like they were their own parents.read more

The staff there is friendly, caring, compassionate and great at what they do. They are key partners…read morewho ensure their patients have nothing but the best care. Gabby along with other staff there make Heartland hospice a pleasure to work with.

Beautiful old building. The staff are so nice and helpful. Family like environment. Nice…read morecommunity. Clean facility, rooms are perfect size and decorated nicely with everything you need. Cute bistro lunch setting. Outdoors are well taken care of. Really surprised and not aware that we have such a family friendly clean assisted living facility that does Not smell. :) I am fortunate that I found this place for my family member.

From the owner: Your elderly loved ones are the treasures of your family. When they can no longer take care of…read morethemselves and you cannot do it for them, you want to make sure they receive the best care possible. That is what we offer at Montecito Manor. You have peace of mind about your elderly loved ones and who is taking care of them when you leave them in our capable hands.

I don't think there's much worse than having a loved one hurting in a city you are not in, and are…read morenot able to fully support. In trying to get an adequate level of support for my mother, I spent a considerable amount of time researching and getting recommendations from a variety of organizations in Santa Cruz, Aptos and beyond. With other agencies, and I know well that my mother is no saint, I was regularly hearing complaints about "leaving the shift early," "not being able to do anything significant," and more. I did not hear anything like this with Familiar Surroundings. My mother deeply enjoyed her caregivers and working with the agency. Lexi Dennis was incredibly communicative with me and my mother to ensure my mother received care on days she was scheduled for (my mom wasn't always great at answering the door so Lexi would call to see if my mom was home and/or safe -- greatly appreciated!), and clarification in determining days she was no longer in need of care. The only issue was that there was an increase in hourly rate in dropping from 3 hours per shift to 2 hours, which I was unable to find articulated in their contract and wasn't communicated clearly prior to rate hike. In general, I would highly recommend giving FS a call to see if they could be a good fit for your caregiving needs.

24 hour live in care…read more The quality was excellent. Clementine Nzeusse was a calming and comforting presence. She was also willing to do some extra chores in the house. We all liked Clementine very much. Inge Behrend

We would like to thank you for your great services. Our father was laid to rest on 10/23 surrounded…read moreby loved ones. He died peacefully in his own home just the way he wished. Thank you Josephine for helping me with the slide show and the staff at Seasons for getting him home in time before his last breath. Thank you from the bottom of our hearts. . . This is our first time working with Hospice services. Seasons staff were on time and ready to help us with our needs and our dad's needs first.

If I could give this place a negative I would gladly. They are unreliable and unprofessional. I…read more Called and spoke with an intake person yesterday to schedule an appointment for my father. She scheduled us with an associate for the following day at 2pm. Fast forward to the next day and 5 min away from our appointment, we get a call to let us know they can't make the appointment. They didn't try to call or reschedule the appointment with us. When asked if they can have someone else come out or reschedule, her response was that they are at capacity. So in knowing they were fully booked, they waited to the last minute to call us with no regards to our time that we had to take off from work and our daily lives. Talk about unprofessional!! I hope they treat their patients better than this!!! I will NEVER refer anyone and will also tell the hospital staff about this issue.

I am incredibly grateful for the care my mother received while she was on mission hospice. During…read moresuch a difficult and emotional time for our family, the hospice team treated her with compassion, dignity, patience, and genuine kindness. They were not only attentive to her comfort and symptoms, but they also took the time to support our family, answer our questions, and help us understand what to expect. Their presence brought reassurance during moments that were very hard for us. What stood out most was the humanity of the care. My mother was treated as a person, not simply as a patient. The nurses and hospice staff were respectful, responsive, and compassionate, and we always felt that her comfort and dignity were their priority. Hospice care is something no family ever hopes to need, but when the time came, I was very thankful that my mother was surrounded by people who cared for her with such tenderness and professionalism. I will always be grateful to the entire team for the care they provided to my mother and the support they gave our family.

Mission Hospice has helped my family through a very difficult time and we are forever grateful to…read morethem. My mother-in-law was able to have great care and we didn't have to worry so much. If you are ever looking for a place where your family can spend their days in comfort, please pick Mission Hospice.