I first met Jackie Tucker and Care From the Heart (CFTH) in 2002. Jackie and her team at CFTH…read morenurtured my mom through the last 6 months of my mom's life. Then in early 2024, I needed hip replacement surgery. My wife has dementia, so I hired CFTH to take care of my wife, expecting to be able to come back home after 4 days in a skilled nursing facility. I had major setbacks and spent 2 full months in the hospital. Thankfully, I returned home to a wife that had been extraordinarily well cared for during my unexpected absence. At that point, I also needed a lot of care. It's two years later, and the team from CFTH is still taking excellent care of my wife and me. I am very grateful for Jackie and her team.

Jackie, i have to compliment your care-giver program. The associates were sensitive to all our…read morefriend's needs. Timo was a rock. He handled every conversation and issue with professionalism and sensitivity! We felt secure knowing that we had a safe secure daily care program for our dear friend. You and all your associates are gold.

Harmony Home Support played a critical role in helping our family cope with a sudden health…read moreemergency,,, don't know what we would have done without them... Vanessa and her team proactively worked with our family to address the needs of the patient and lives of the family, filling in the gaps to avoid pitfalls. Not only tending to immediate healthcare tasks in a flexible way but provided peripheral support to those near and dear who are also in crisis.

At the roughest time of our lives, Vanessa and her 5 star team were there. A quick shift happened…read morein my dad's life and we needed care takers right away. I met Vanessa and loved her. She quickly put together a team, finding people that worked with my dad (who was not easy or always nice...). They worked with hospice, making our family's lives just a little easier, and when needed, she was able to adjust to 24 hour care. I don't know how we could have done it without her and her amazing team (Rosie and Martha were the best people for so many reasons and Cindy joining in at the end was such a great help). If you're in need of a team you can trust, I cannot recommend them enough.

We had an outstanding experience with Family Matters, and I wanted to share this review because…read morethis is what exemplary care should look like. My 75-year-old mother underwent necessary brain surgery three weeks ago. Three days before surgery, she had a ground-level fall, tore her rotator cuff, and sustained a small fracture. Because the surgery could not be deferred, she proceeded as planned but required significant care at home afterward. She had been fully independent, and although she lives with my father, the caregiving needs were beyond his comfort level. I was able to help for a few days after her discharge, but it was clear they would need additional support for her to remain safely at home. The hospital nurses were wonderful, but my mom needed assistance even with basic tasks like repositioning in bed and using the restroom, as her left arm was immobilized. Our hospital care coordinator connected us with Amy, the client care manager for Family Matters, who met us at home right away. She performed a thorough evaluation and took the time to understand my parents' needs and preferences. Almost immediately, we were connected with KJ, the Director of Operations, who coordinated the caregiving schedule. She ensured an excellent match with caregivers and that coverage was consistent and reliable. Communication was seamless--KJ was always responsive and proactive with updates, and we never felt out of touch. My mom especially wanted to recognize her primary daytime caregiver, Maria. Maria was attentive, warm, and incredibly experienced, with over 20 years in caregiving. She is also an excellent cook and was especially skilled in helping my mom with more vulnerable tasks like showering. The other caregivers who supported nights and weekends were also wonderful. The team clearly put thought and care into matching personalities and backgrounds, which made a meaningful difference. Over the following weeks, my mom gradually regained her independence, and we were able to scale back care smoothly. The team made adjustments easy and seamless. We would absolutely use Family Matters again. This was our first experience with a caregiving service, and we were initially apprehensive, but they made the entire process easy, supportive, and reassuring. We would use them again in a heartbeat.

Managing my father's 24/7 caregiving across three agencies on top of everything else has been an…read moreenormous undertaking especially while working a demanding full time job. Even more challenging is finding caregivers you can truly trust during such a vulnerable stage of life. A very special thank you to Family Matters, and my father's caregiver, Sade. He is under hospice care with advanced dementia, and can barely speak. Sade is consistently patient, and kind, and gives me complete peace of mind whenever she's caring for him. Most importantly, she engages with him and makes him feel seen. This is in sharp contrast to other caregivers we've experienced who are often on their phones and treat him as if he's invisible. I'm also especially grateful for KJ who manages the caregivers and scheduling. While other agencies haven't taken the time to meet my father or me in person, KJ made it a priority to get hands-on training to fully understand my father's caregiving needs. Because of this, she's been able to step in to provide training and support which is a huge godsend given my limited bandwidth. She even proactively revised the caregiving shift note template to make it clearer and more helpful for our caregiving team. Family Matters has truly exceeded our expectations because they understand the real meaning of caregiving. On top of that, their participation in the Veterans Assistance Program, which requires stricter qualifications provides an added layer of confidence and experience.

They are really interested in making sure you get quality care. Their healthcare workers are…read moresweet, capable and truly care that they do what you need them to do. Follow up is also very good.

What a wonderful organization. We came to them after being severely disappointed by another…read morecaregiver, Safe at Home. After terminating our relationship with them, we contracted with TbA and what a difference. They provided caring and dedicated caregivers who really reached out to make our 92 year old father feel very comfortable and safe. Both women were very kind, considerate and truly made a bond with him, making the few months he had before he passed as trouble free as possible. Caregivers showed up when scheduled and provided all the services one would expect from a professional organization. Compassionate and caring, I just wish I would have hired them from the beginning. Do yourself a favor and start with them.

This was amazing. I had no idea I could see a doctor through a portal. Didn't have to wait for…read moreanything and got my prescription sent in after only 10 minutes! Definitely will use again. 1000x better than going to an urgent care with the pandemic going on.

From the owner: We are an online medical care service (also known as "telemedicine"). Our specialty is connecting…read moredoctors and patients for the online diagnosis and treatment of acute and urgent care problems. Our service provides you a FREE online health assessment. Then, we will connect you with a board certified doctor ON-DEMAND who can provide treatment, including prescriptions for ONLY $20. We treat sinus infections, cold/cough, urinary tract infections, yeast infections, and pink eye/eye allergies and more.

The best experience! We, our father's children, all live far away. So finding reliable and caring…read morein home support that we did not have to worry about was crucial. Safe at Home (SAH) was providing in-home support for our father a few days a week as our father's companion was needing support with his bathing, getting to doctor appointments, light cleaning, etc. A different company selected and paid for by the VA was covering the other days. SAH, BY FAR, outshined the other company in all areas! SAH management, Vanessa and Luisa, are kind, caring, responsive, available and very communicative. The caregivers are kind, loving, VERY PATIENT (my father can be challenging), and competent. They are on time and have stayed late when needed. Our father enjoyed the caregivers; they connected with him and felt very comfortable with them. The caregivers would interact with our father and spend quality time with him. When our father's companion unexpectedly passed away, SAH was there to help! They immediately provided 24/7 coverage for our father until we were able to move him close to us. I cannot say enough positive things about SAH and all who work there. If you want high quality services and peace of mind, knowing your loved one is being taking great care of, SAR is for you!

Luisa and her team came in at the very last minute with our emergency request for daily care. She…read morewas a godsend, staffing it in two days. Thank you to her, as well as Mirna, Leticia, and Dennyse! They learned gin rummy & poker to play with him! Other than those great ladies, I so appreciated Luisa's willingness to work with us when his situation changed (sometimes in a day!) I found her to be a quick communicator which is SO important. THANKS TO ALL. Oh, and as a PS, my 92-yr-old dad can be an absolute bear - including growling - so their patience and persistence were invaluable.

They can't seem to make an appointment and stick to it!! I keep getting calls that someone is…read moregonna call then they don't then another person calls and says someone will call and they call and say someone else will call. And around and around we go.

Sutter Health Home Care has provided consistent, caring, and professional home medical care for my…read morefather. We have used this service many times over the past year and have never had a negative experience. I have respect for the and gratitude for what they do. Thank you.

Visiting Angels Scott's Valley is such an amazing company to work for. The staff is so friendly,…read moreknowledgeable and supportive. Highly recommend if you're interested in becoming a caregiver or need care services.

I worked in visiting angels before. I love working with elderly people. I treated them like my own…read morefamily.

Well I haven't met her yet but we kinda spoke via phone message and you'd swear you were talking to…read morea angel. She just makes you wanna feel comfortable. And I haven't met her in person and can't wait tell I do.!

Clarissa is a true, honest person with integrity who will meet u with real authenticity. She's…read morereal!!

The staff there is friendly, caring, compassionate and great at what they do. They are key partners…read morewho ensure their patients have nothing but the best care. Gabby along with other staff there make Heartland hospice a pleasure to work with.

I wrote a lengthy review of this company a few days ago. unfortunately it will not let me add on…read morewhat I have to say today I spoke with a supervisor at Heartland Hospice today to complain about the things I had written in my post. She said she was familiar with my case because she had spoken to the woman who was suppose to call me on Sunday (she never did) and was told that I kept refusing to be admitted over the course of several days. I never spoke to this person so she must be confusing me with someone else or she is lying to this supervisor! I told the supervisor to read my post because it explained everything in detail as to what happened since I was discharged from the hospital on Friday to Monday when a nurse came out for the intake. Again, Saturday a man called and I told him I only wanted females to come to my home. He said a woman would call me on Sunday and she never did! Monday I called Heartland and they sent out an RN to do the intake. I told her I had to go to the hospital because of my swollen feet and ankes and the pain in my right foot. I thought I might have broken a bone. I was told I could not be a patient of Hospice if I went to the hospital. (I went to the hospital). From what the supervisor told me about what she was told by the woman who never called me, it was completely different from what I have just written. To top it off, yesterday, the man who picked up their equipment left the walker on my porch. It has been nothing but hassles from this company and I cannot recommend them.