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Pacific Accounting Group

4.7 (31 reviews)
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Services - Pacific Accounting Group

Accountants

Current year tax preparation and filing

Past year(s) tax preparation and filing

3 More Services

Payroll services

Audit and conflict resolution support

Tax planning

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Horrible experience. More than 6 months went by without our books being closed. Then they would not return emails.

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Review Highlights - Pacific Accounting Group

Chris is super detail-oriented, knowledgeable and ensures that customer satisfaction is #1 on his list.

Mentioned in 25 reviews

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Jeff Huang, CPA

Jeff Huang, CPA

4.4
(124 reviews)

I've been working with Jeff for over 10 years, and I can confidently say he is one of the most…read moreprofessional and detail-oriented CPAs I've ever met. Every year, he handles my tax return with great care and precision--nothing is overlooked, and he always makes sure everything is done thoroughly and correctly. What I appreciate most is his consistency and reliability. No matter how busy the season gets, Jeff remains patient, responsive, and highly attentive to every detail. That level of professionalism is rare and truly builds trust over time. Because of my positive experience, I also referred a friend's company to Jeff for their business tax needs. They were extremely grateful for the introduction and even told me that Jeff has been a "financial lifesaver" for their company. He helped them navigate complex situations and brought clarity and structure to their finances. If you're looking for someone who is knowledgeable, trustworthy, and genuinely cares about his clients, I highly recommend Jeff. It's not easy to find a CPA you can rely on year after year, but Jeff is definitely one of them.

I had a very disappointing experience with this CPA firm. To be fair, I do believe my CPA had good…read moreintentions, and I understand that mistakes and miscommunications can happen. What really matters in those situations is how a company handles it afterward, and that is where this experience completely fell apart. My taxes may have been filed correctly, but the communication was not clear. I did not want 2026 quarterly estimated tax payments set up, and I never understood that this was what was happening. I believed the amounts shown were a payment plan for my 2025 taxes, not separate 2026 estimated payments. Because of the language barrier and the lack of a clear explanation, I did not understand what I was agreeing to. As a result, more money was taken from my account than I expected, which caused me to become overdrafted. When I reached out to get help resolving the issue, I was hoping they would at least acknowledge the misunderstanding and try to make it right in some way. Instead, when I spoke with William at the end, he was very unhelpful and basically made me feel like I was just out of luck. I was told there was nothing they could do, that I needed to deal with my bank myself to block future payments, and that they would not offer even a partial refund. That response is a big part of why I decided to leave this review. If they had simply handled the miscommunication better, shown some understanding, and at least offered a partial refund or some effort to make things right, I honestly think I would have been okay. On top of that, I feel the $700 fee was too high for the level of service and communication I received. Accuracy is important, but so is making sure your client actually understands what is being filed and what payments are being set up. Overall, I left this experience feeling confused, unsupported, and financially stressed. I understand mistakes can happen, but the way this was handled afterward was unacceptable. I would not use this firm again.

Jean Rhee, CPA

Jean Rhee, CPA

5.0
(12 reviews)

Jean is professional, courteous, attentive, and extremely pleasant to work with. I had been doing…read moremy taxes on my own for many years, which in hindsight was a bad idea. This year, I shopped around for a CPA locally and couldn't find the right fit (one business tried to upsell me into something I shouldn't be doing). Jean helped guide me through the whole process and was able to answer all of my questions, from the most basic to the convoluted. We were even able to amend a previous tax year, which I did not know was possible. I definitely would recommend Jean, especially if you're a business and homeowner. Her credentials are impressive. You definitely want a former IRS tax agent in your corner before April.

Having worked with a few CPA's, I can say without a doubt, Jean Rhee is the best CPA. If you're…read morelike me and a fresh graduate, new to the tax world, she is your best friend. She takes the time to explain how taxes work, and what benefits you and doesn't benefit you. Jean is extremely knowledgeable about s-corps and accounting. She's also really good about getting back to you in a timely manner! :) She has a lovely and sweet personality, which makes doing taxes much less painful. My experience with her thus far has been great. Yes, her prices are steeper compared to CPA's in the San Gabriel area, but is she definitely worth it. Pay more for a quality CPA, and you will understand your taxes better. I wouldn't hesitate to recommend her to anyone. Tip: Street parking is better. The parking in the back is shared amongst the other businesses, and you don't want to risk your car getting towed.

Pacific Accounting Group - accountants - Updated July 2026

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