Vicki was quick to respond, answered all my questions, and complete my taxes efficiently and…read morequickly. Thank you Vicki

I have been wanting to write this feedback since February and it's been on my draft since then, but…read morei think it's important that people should be aware of my situation so they can make the necessary decisions. Nonetheless, I was shopping around for a good tax professional and came across Tax Pro Plus. Unfortunately, my experience was very disappointing from the beginning. I called several times trying to get some information and discuss my tax situation, but I was repeatedly placed on hold and, on some occasions, the call was simply disconnected. After finally getting through to someone, I was told that I needed to file an extension. What concerned me was that this was in early February, and I was confused as to why an extension was already being recommended at that point without first taking the time to properly understand my situation. As someone who was actively looking for a reliable tax professional, I expected better communication, professionalism, and customer service. Instead, I felt like I was being rushed through the process and that my questions and concerns weren't being taken seriously. Filing taxes is something people need to feel confident about, and the first impression matters. Unfortunately, my experience with Tax Pro Plus did not give me that confidence. The communication was poor, the process felt disorganized, and I never felt like I was receiving the level of attention or explanation I expected from a professional tax service. I ultimately decided to continue looking elsewhere for a tax professional who is more responsive, communicative, and willing to take the time to properly explain the process and answer questions. I hope Tax Pro Plus takes this feedback seriously and works on improving its customer service, communication, and overall client experience. People are trusting you with something very important, and they deserve to feel heard, respected, and confident in the service they're receiving.

I would not consider using this company again, I had to owe money for 2024 when in the past I would…read morealways get a refund. Stay away from them and the service fee is ridiculously expensive when other companies charge half of what she charges.

My father has been a client of Michelle for 3 years now. We first approached her due to a few…read morecomplicated years for his tax filings. I had spoken to several CPAs in a 20 mile radius, and we were generally turned away due to the complicated nature. We also had a horrible experience with another accounting firm prior that took the case and did a sloppy job. I was rather disheartened until I found Michelle. She and her staff are extremely professional, warm, and courteous, and it has been a pleasure working with her team. The only thing that clients should be aware of is that you may not know how much the fees will be until the documents are ready; I guess because prices are due to the amount of work/complication. It would be nice to have a ballpark cost prior to the work, but we trust Michelle and her team, so accepted this condition readily. I would say that the cost is fair for the quality of their work.

I remember I was so overwhelmed with handling my business trying to do sales and keep up with my…read morebooks amongst a million other things. I hired Premier Bookkeeping and these guys were my support team that I needed to keep up with all the accounting and bookkeeping items. I am so Thankful to these guys for taking care of the accounting for my business while I handled a thousand over things to do and keep my business going. THANK YOU SO MUCH PREMIER!!! Really appreciate all the hard work you guys have done and keeping me clean with my all these government agencies I face as a business owner.

I highly recommend Kellie and her business! She is very honest, and runs her business with…read moreintegrity. I just moved to California and had complicated taxes this year, so I was scared of not being able to find a business to help me at a low cost. But Kellie absolutely offers a great price and is SO quick! I greatly appreciate her hard work and time.

My name is Angie C. I called and left a message on Juily 3rd. Day before Fourth of July. Mina,…read morethe owner called me back and spoke to me about the complicated tax situation I found myself in. Question after question Mina asked me. Mina did not RUSH me in the afternoon on July 3rd. She cares about her client. She cares about the quality of service she provides. Mina's standard of quality is high. I highly recommend Mina!

Mina in the Santa Monica office was very knowledgeable, patient, and kind in guiding me on the tax…read moreimplications for setting up my new business. I appreciate the fact that she was also able to provide guidance on tax matters for both California and Arizona, where my target customers are operating. I would highly recommend her service to small business owners like myself.

Gloria was a referral. We were looking for a new tax person. She did not disappoint. She is…read moreprofessional, knowledgeable and helped us with our new understanding into retirement taxes. My husband is newly retired, which we had some concerns. Gloria put our mind at ease. We will definitely be returning and feel confident in her services. Very recommend.

When you have your father as your accountant your whole life and he finally gets to the age where…read morehe can't read numbers anymore was a sign to find someone new. It's not easy to find that perfect combo where you like the person and they do a great job, well guess what! Gloria is that winning combination. I spoke to so many different accountants based on reviews till I found the best here. I just finished my 2025 taxes with Gloria and now she has a client for life, very pleased!

Judy is the greatest! When the time came for me to do my taxes, I needed some real help. She's so…read moreknowledgeable about accounting that she was able to complete an amended return for me that got me some much needed money I needed. She's knowledgeable, friendly and her experience in the field is top notch. Go with Judy Wu, she's got you!

They sold my email to a third party database and now I receive at least 5 spam mails daily…read more Cancelled my appt after that.

Dorit saved my life. I would recommend her to anyone . She was patient, and very knowledgeable. She…read morealways went the extra mile. I can't thank Dorit enough for helping me the way she did. Thank you I will always recommend you .

Roubina is so wonderful to work with. Since the 2018 tax changes my taxes seem to be all over the…read morepiece. My husband and I have been doing well in our careers, and over the 5 years we've been married our salaries have more than doubled. As our salaries went up, what used to be refunds turned into owing taxes. I recently received a raise and was shocked to see an over 6% raise ended up only being a little more than $20 a paycheck. I knew it was time to enlist a professional to try and help me figure out our household's tax situation. I searched through yelp, looking through different CPAs, reading their reviews and looking at their websites. I was very impressed by Roubina's website, and since she knew how to do charitable gifts like Charitable Remainder Unitrusts, I knew she had a deep knowledge of taxes. After sending an email, Roubina responded and we set up a time to look over my situation. She sent me an intuit link (handy since I use TurboTax) and I sent over paystubs, and taxes for Roubina to look at. During our appointment Roubina called right on time, gave me some advice and options, and told allayed my fears. Turns out that since my husband and I make pretty good money, but don't have any children or a house, we just owe a lot of money in taxes. As mentioned before, she gave us several options, and even though likely I will have to pay more money in taxes, the peace of mind in knowing I'm doing the right thing now is priceless! She was so easy to talk to, and very warm sounding even through the phone. Roubina specializes in personal income taxes, so if you need help with your taxes, whether its what to do when you get a raise, or how to file your normal taxes, I highly recommend Roubina!

I highly recommend Roubina at RG Tax Services for all of your tax needs. She's prepared my tax…read morereturns the last couple years now, and I've been impressed with her knowledge and professionalism. In particular, I've been grateful for her responsiveness and follow-through, during tax season, and throughout the year for tax planning. She's on top of everything, and makes sure that everything is in order, and on time. That's something, in my experience, you don't always find with tax professionals! Making appointments are a breeze, and I like the flexibility for in-person and virtual meetings. If you need a new tax professional, look no further!