Vicki was quick to respond, answered all my questions, and complete my taxes efficiently and quickly. Thank you Vicki read more

I have been wanting to write this feedback since February and it's been on my draft since then, but i think it's important that people should be aware of my situation so they can make the necessary decisions. Nonetheless, I was shopping around for a good tax professional and came across Tax Pro Plus. Unfortunately, my experience was very disappointing from the beginning. I called several times trying to get some information and discuss my tax situation, but I was repeatedly placed on hold and, on some occasions, the call was simply disconnected. After finally getting through to someone, I was told that I needed to file an extension. What concerned me was that this was in early February, and I was confused as to why an extension was already being recommended at that point without first taking the time to properly understand my situation. As someone who was actively looking for a reliable tax professional, I expected better communication, professionalism, and customer service. Instead, I felt like I was being rushed through the process and that my questions and concerns weren't being taken seriously. Filing taxes is something people need to feel confident about, and the first impression matters. Unfortunately, my experience with Tax Pro Plus did not give me that confidence. The communication was poor, the process felt disorganized, and I never felt like I was receiving the level of attention or explanation I expected from a professional tax service. I ultimately decided to continue looking elsewhere for a tax professional who is more responsive, communicative, and willing to take the time to properly explain the process and answer questions. I hope Tax Pro Plus takes this feedback seriously and works on improving its customer service, communication, and overall client experience. People are trusting you with something very important, and they deserve to feel heard, respected, and confident in the service they're receiving. read more

I have been going to Vicki for years. She never disappoints! Highly recommend. Very happy with my 2023 filing. Got my refund within a week. read more

If you are reading these reviews I can tell you in all honesty after owning a small business since 1987 I wish I had found Vicki sooner. From day one every bit of advice she has given me has been spot on. She has been honest, professional, knowledgeable, and above all helpful. You're in good hands. read more

If I could give 10 stars, I would. I have been using Vicky for years and have referred half a dozen people to her, all of whom have thanked me profusely. Vicky is thorough and efficient. Her goal is to get you the best possible refund under the law -- and she really delivers. She is also very reassuring and helped me figure out the tax consequences before deciding to buy and sell property. She is a straight shooter and truly takes the pain out of taxes. I cannot recommend her highly enough. read more

**VICKI IS HER NAME AND TAX IS HER GAME** Thanks to Yelp, I was able to track down LA's very best TAX LADY, Vicki. Vicki e-mailed me promptly a checklist before my appointment. She knows her shit and she can work those numbers to your advantage. Appointment was completed in 15-20 minutes (Versailles Cuban Restaurant is pleasingly next door for lunch). A few days later, she e-mailed me saying I got a fat refund. OH YES, BABY. Uncle Sam OWES me. THANK YOU, VICKI. NOTE: There is a black iron front entrance gate to get to their office. It looks locked, but all you need to do is PULL to open. :) HIGHLY RECOMMEND. read more

UGH. Who wants to do taxes?! With tax day less than a month away, I needed help (with just mah taxes, TYVM). To the rescue comes TPP's George! To my non-surprised delight, my fellow Yelpers steered me in the right direction with a TPP referral~ Given my work schedule, I needed a late-in-the day appointment and George was available. He was friendly, knowledgeable, and walked me through all the line item questions I had. Not only that, he even asked me for additional paperwork to increase my deductions that I had no idea were tax-deductible! Woo! A refund is in order and I couldn't be happier~ Didn't know doing your taxes was so pain-free...thank you, Vicki & George! Already referred George to my sister and HER taxes are already done painlessly too! WOA: * Open early and late on weekdays, some weekends * Street metered parking * There's a Coffee Bean just down at the opposite corner * Walk through unlocked black gate, it's the 2nd door on left (follow the arrows) read more

I've been going to Vicki for years. She makes doing taxes painless. I mean, I stress myself out before I go to see her, looking for all the necessary paperwork. Stuff I should neatly file away throughout the year (like right now) instead of waiting until tax time to find it. But once I get everything together, go to her office and hand her my paperwork I am so relieved. Because then I know everything is going to be handled properly. If there is money owed to me, she will find it. But honestly. She's not going to fudge anything. One very cool thing about her is that she remembers the smallest details. Seriously, she remembers things I forgot I told her about the last time I saw her. She'll ask me how I'm doing with this, am I still doing that... She follows up. So, even though she's very efficient and professional, as she has to stick to her schedule since she has a lot of clients, she still offers that personal touch. I really appreciate it. And she has a great sense of humor. I laugh a lot while I'm there. She really does take the stress out of taxes. read more

Went to Vicki for a couple of years but found her to be abrasive and unkind. She seemed to enjoy chiding clients. When I heard she did the same to others, I finally switched to someone else who is professional and pleasant. read more

Previous bad experience keeps getting worse with this company. Said they filed a return, but didnt. Found out years later...tax office contacted me about not receiving a return, with over a thousand in penalty fees. The saving grace is that Vicki rightly offered to pay the penalty. But at the end of the day its was just extra unwanted hassle and attention from the tax office. Who wants that. read more

If I could give this Tax Service 0 stars I would. 3 years in a row the IRS penalized me for including an IRA that was disallowed. I was penalized over $ 5,000. This mistake was made and no apology was given and no refund of interest was offered. This year when I was sent a bill by the IRS for 1,600 I faxed over the letter from the IRS And heard NOTHING from Tax Pro Plus after 4 messages faxs and finally an email did I get a response. I got excuses. Death in the family... Etc etc. They weren't grieving enough to charge me 700.00 PLUS!! For my 2014 return!! Thanks for less than nothing. For someone who presumes they know their way around the IRS and tax forms they sure don't show up on your tax return. Run don't walk from these cheats. Oh. Just got the bill from the State of CA for 542.00 Thanks so much Vickie for your incompetence. read more

5 Stars!!! Bailed me out of a huge mess. Fast too. Couldn't be happier. read more

I have very mixed feelings about Vicki. It's seems very clear that she now does not enjoy her job, and is in such a bad mood that she yelled at me the last time I had my taxes prepared by her. But, prior to that, she did a great job for several years with my taxes. She had a sense of humor, was accurate, and made coming to the tax preparer a pleasure, rather than something to be dreaded. But then she moved to a new (more expensive, I'm sure) building. It appears she now overbooks in order to pay the rent-when Vicki did my taxes last year, she appeared to be in a huge rush. In fact, I caught a few mistakes she made when I double-checked the numbers when I came home. When I asked her about the mistakes, she did make the corrections, but she did not apologize, it kind of felt like I was wasting her time. Plus, as I mentioned, she yelled at me during our appointment, which I was in shock about at the time. Yelling at your clients is never acceptable. Not only that, her prices have gotten into the stratospheric range. I am perfectly willing to pay someone good $ to do my taxes, but it was getting uber-expensive, and accuracy should be of paramount importance to an EA. I don't understand what happened with Vicki, but that will probably remain one of life's mysteries. read more

I'm a freelancer and my wife has a steady 9-to-5 gig. We file jointly. My wife has a few more intricate tax situations that need to be dealt with each year and for the past several, we've taken our load of statements, Quickbooks, W2's and 1099's to Vicki who has been an ace at sorting everything out amongst all the ever-changing tax rules of the past few years. She's a straight-shooter who tells it like it is and explains things in a clear, uncomplicated way. Plus, she's got a great, dry sense of humor which is nice when you find yourself nervously walking into the great unknown tax season each year. She definitely takes the sting out of it for us with her more than fair rates and results. HIGHLY recommended! read more

Can't recommend the place for filing personal taxes. I'll list the pros and cons here for those who don't want to read the whole thing: PROS: Quick, friendly. CONS: Expensive, don't care about lowering your taxes, make spelling errors. My story: Originally came here because I had capital gains from Bitcoin this year and wanted to do it right. Called their number, paid the $100 required to get the foot in the door (??), came in, Vicki took about 30 minutes to tabulate the numbers and I was done with taxes and out of ~$450 at this point. $450 is a lot for me, but I wrote it off to "getting the best possible tax treatment there ever can be" as Tax Pro suggested they provide. In the following week I learned that I'm eligible to file as a head of household, making my taxes about $6,000 lower. Sadly Vicki didn't ask me any questions to establish whether I'm qualified or even mentioned anything at all - I found out purely by chance. She spent our appointment mostly chatting me up instead of asking important questions. This is of course unacceptable for a tax agency that charges this much. I would expect them to put in the necessary work to lower my taxes so I don't have to put my own time to learn what I'm eligible for. Then I had an email exchange with Vicki where I laid out my situation, and she said she'll take care of the change (separate, amended tax return for federal and state). I came in about a week later, picked up my amended returns (which I was told to mail in on my own), and learned that I owe Vicki another $150 or so (oh well..). The icing on the cake? On both federal and state amended returns there are SPELLING ERRORS (my name on federal, my dependent's name on state). I mean, who charges this much money and doesn't care enough to proofread client's name????? I didn't bother calling back, just used a white out to correct the errors and sent them in. Now I'm out of $600, *almost* had to pay $6,000 more in taxes than I had to. The funny thing is that this agency has a little poster up front in the sitting area, something to the tune of "We charge a lot, but that's because you can only expect the best from us. If you can't afford us, go find some inferior service elsewhere. We're the best. Blah blah blah." Save your money and do your own taxes, for heaven's sake, or at least find an agency that doesn't overcharge for crap service. read more

In one word...BLAH! I read all the great reviews and thought I would give Vicky a try. To be fair, she's got a good personality and will make you feel comfortable. However, if you have some tax knowledge and can use turbo tax, don't waste your time with them. This place is good if you prefer someone to type in the numbers instead of doing it yourself. I think this is like going to H&R Block. The reason why I was really disappointed is that she really didn't have a good answer to any question I asked her regarding next year's taxes. I mean the whole point of going to a professional is to get some advice and get them to answer your questions. They are very good with inputting your data in their system but cannot really offer advice on any tax related matter. E.g. When I asked her what she thought of a 529 plan, she simply said "I don't like them". I found that answer rather vapid as I need some tax related reason for a blanket no, I don't like them. So when I insisted of why she felt like that, she said well, not all kids go to college. I was expecting her to tell me something regarding deductibility, California state laws, whether it made sense financially etc. To tell your clients (one of which is a PhD and the other has a masters), that some kids don't go to college so that's why 529 plans suck is quite bizarre! I just expected a bit more professional expertise and not just making jokes and inputting data. Overall, I got the same amount of refund as I had calculated with turbo tax, so overall I just lost their fee ($500). Simply not worth your time or money to go here. read more

Huge mismatch in expectation vs reality. My taxes were high and bit complicated and I was looking for someone who would spend some time on this and maximize my refund. The tax consultant assured she will find different ways such as filing separate vs joint etc. I don't think she spent more than an hour. Her taxes came out to be higher than turbo tax. Basically she did not do any due diligence. Finally someone from her office called and said my taxes were ready without any offer to discuss or help improve. When I heard the tax due from me, I was shocked! It was ~ 20k more than I calculated on TT. Anyways, I did not want to end up educating her. So I decided to go the TT route. They argued that I owe her money for the work done. I paid up $300 but I might have as well gone to Vegas. She may be good for simple quick returns when she does not have to spend a lot of time, but not when you need real help. read more

I've worked with accountants in many different situations. I always feel like an idiot and find I'm cowering in the corner in shame for missing something; I hate dealing with financials. Then, a friend recommended Vickie. From my first phone conversation onward, I was blown away at her intelligence, knowledge, and ability to make me, the customer, feel welcome. I was missing some forms; rather than send me home to look for them, she was able to get the information rather than have me go through piles of paper again. It had been a year since I'd left my previous accountant's office with my tail between my legs as I couldn't find these papers. I literally cried with joy at the end of this process. I cannot recommend Vickie enough; I will continue to work with her for personal and business bookkeeping and accounting. read more

I turned to Vicki for my taxes this year after reading all the positive reviews here on Yelp. I'm pleased to report after my appointment that she lives up to the hype! Being freelance I have a veritable mine-field of paperwork: 1099s & W4s from every corner of the country, deductions, etc, etc. Last year I went to a CPA who failed to put me at ease and charged me an arm and a leg! I was on the hunt for someone who could handle my taxes in an efficient manner, break down complex issues in to plain English, was personable, and who wouldn't nickel and dime me. TPP answered all of those charges! Vicki charges fair rates for her work - it's not the cheapest out there, but let's be honest: you get what you pay for. If you want it done right the first time give her a buzz! read more

THIS is the place to go! I went to H&R Block before and not only did they make mistakes on my tax returns, but they just seemed a little out there and not organized. I wanted a good long-term tax preparer. Tax Pro Plus is my tax place from now on - rarely can you get professional work done with so much laughter, which I wasn't prepared for walking in. There's street parking for 2 hours non-metered, and the office is in a two-floor building toward the back, just go through the gate. Yelp does it again!! read more

How do I even begin to say what I really want to say about Vicki?!?!?! She is AMAZING (Oprah voice!)!!!!!!!!!! Like some people, I was not looking forward to doing my taxes this year. It would be the first time I'm doing taxes after my divorce, I was unemployed...needless, to say last year's W-2's were not something I was looking for to taking care of. After reading all of Vicki's reviews on Yelp, I felt like I had found someone that can understand how I'm feeling and won't judge me....and this was just after reading the reviews on Yelp. Vicki was even more wonderful at our appointment. She even took the time to look at my previous return and gave advice on what I should do for this year. It seemed like seeing Vicki was pressing the easy button. In just a little while she was able to give me some great news about my taxes!!! I WILL NEVER BE SCARED ABOUT TAXES EVER AGAIN!!!! read more

I have been coming to Vicki at Tax Pro Plus for the last 3 years ever since they were in a little apartment building in Palms. I used to do it myself using TurboTax but my tax situation got more complicated so I didn't want to risk it by doing it myself anymore. I asked around and looked online, and found Tax Plus Pro here on Yelp. They have been my go-to place every year for my taxes since. Vicki is a straight shooter (sometimes with foul words---so beware if you have a problem with it). She is very good at what she does, finding all kinds of deduction for me. Last year I ended up owing money after she tried various ways to find enough deductions for me. She offered tips on how to deal with my payments, and how to prepare for the next year so I wouldn't be in the same situation again. This year she worked miracles and got a huge refund for me because she was able to work the system a bit. I was floored because I've never gotten so much refund back in my life before. Their fees (flat rate, not hourly) aren't the cheapest, but it gives me a peace of mind knowing that no stone was left un-turned looking for deductions to maximize my refund. Vicki truly cares about your getting as much as your money back. I highly recommend Vicki and her firm for your tax needs. Parking was a breeze for their new building on Pico. There are metered parking in front of the building and on the side street adjacent to it. I deducted 1 star because after I went home and double checked my receipts/records (which she told me to do and let her know if there's any error), and found that Vicki had miscalculated 1 item (left out a receipt). Everything else lined up perfectly and it was easy to track after she organized my records. read more

After years of using Turbo Tax and H&R, I can honestly say I'll never be going back. Ever. I came to Vicki totally stressed out after dealing with a nasty tax altercation with a former employer. Broke and in the dumps, I begrudgingly came here knowing that my taxes needed to get filed. Not only did she work to save me the most money, but she made me feel so at ease and comforted in what seemed to be the worst day, of the worst month, of the worst year of my life. Call me melodramatic but I left there nearly in tears, not even cause of my taxes, but just out of sheer gratitude for Vicki and Kathy's hospitality.Ok well maybe one or two tears were shed for the money I owed. But shhhhh don't tell Vicki, like she said "there's no crying in taxes!" Vicki went the extra mile, and then some, and then some more. Pretty sure she ran the whole damn marathon. Highly recommended. If you like money and amazing service, don't you dare go anywhere else! read more

I was dealing with two incompetent tax preparers before coming to Vicki at Tax Pro Plus. Vicki is very personable and more importantly supremely competent and efficient and resolved our teething tax issues with aplomb. read more

Looking for a tax person that treats you like a real person instead of a number in the line at the butcher shop? Then this place is for you!! Tired of getting your taxes done by someone that rips you off, lies to you, or just won't explain the process to you? Then this place is for you!! Vicki is AWESOME, she makes tax time the best time of the year (no joke). She offers great services at killer prices and she treats you like you're a real person. She has flexible hours, a great crew, and best of all she is accessible pretty much 24-7 via email if you have questions. Thank you, Thank you, Thank you Tax Pro Plus! read more

Tax Pro Plus was fast, easy, and netted me a great refund. I'm very confident that they got me every penny possible! I reached out to them via email, and they sent me a very complete checklist of items to prepare. With that in hand, I didn't feel the need to schedule an up front appointment. If I HAD needed that up front appointment, I think the $100 deposit that some people are complaining about seems reasonable. Vicki is a smart lady...her time shouldn't be free. Besides, it's a deposit, not a fee. It goes towards your tax prep. Silly thing to complain about, I think. ANYway, after dropping off my initial paperwork, I did everything else via email. I even took some cell phone pics of papers they needed and sent it. They're absolutely flexible and easy to work with. I finally met Vicki to pick up my taxes (which only took a week or two to complete), and like everybody says, she's a real gem. She's relaxed, funny, yet absolutely professional and competent. Her fees don't seem outrageous to me. I've paid more. I've paid less. In the end, I think it's fair. She also offers to let you pre-pay her a small fee in case you're audited. Sort of like audit insurance...she won't bill you hourly if you pay that fee and you happen to find yourself under the IRS microscope. In the end, I'm absolutely satisfied. I'll recommend her to friends, and will definitely return in the future, both for my taxes, and any other accounting needs I might have. read more

Vicki is fantastic! After a confusing year of various employment, I knew I shouldn't try to do my taxes myself. I found Vicki here on Yelp, and the Yelpers did not disappoint! She is everything everyone promised her to be. Vicki simply makes getting your taxes done incredibly easy. She took all of my stuff, let me go on my way, and told me the next day I had a bunch of money coming back to me. She has a great personality and genuinely loves doing taxes, as crazy as that may seem. Highly recommended! read more

Still go to this place, New and improved. Still love them! Makes taxes less painful, I even look forward to it just to talk to Vicki.

I highly recommend Tax Pro Plus. Vicki was great - so helpful, funny, and knowledgeable. She really did take the stress out of our taxes! Vicki gave both my husband and I a good lesson int taxes, from how to keep good records to what deductions we can take. Overall, we had a great experience with Tax Pro Plus. Yes, they are probably more expensive than tax chain companies, but worth the money for the personalized, professional service you get here. read more

Vicki takes all the stress out of doing your taxes. Getting financially molested by the government has never been so much fun. Plus she actually likes what she does, and it makes it so much less painful! She gave me some great advice for the coming year (what to do so next year is less painful). Best part, she is available all year long, so if you have questions, just shoot her an email or call her office! read more

Tax Pro Plus specializes in tax preparation for individuals and small businesses. I have a full-time job and a small consulting business, plus I have several different investments. Every year I end up with a bunch of income statements and expense receipts. I don't have time to fill out the IRS forms myself, and I'm always afraid I'm doing something wrong when I use software like TurboTax. Tax Pro Plus makes filing my taxes fast, easy, and painless, and they help me get the most out of my deductions. Vicki Knight and her staff of professionals are great at what they do. They are fast & efficient, the prices are fair, and Vicki is a real character who is a pleasure to work with. She is a "no-nonsense" type when it comes to taxes, but she really cares deeply about her clients and their families. I've gone to her for the past 2 years and had great experiences both times. The old office space wasn't much to look at, but Vicki and her staff still did great work there. Now that they've moved to a brand-new building and expanded their offices, I am even happier to trust them with my family's taxes. read more

Big love to Vickie! I was looking to have someone do my taxes this year, as opposed to Turbo taxing it in the past, and turned to Yelp. The reviews on here were glowing and so I email Vickie with some general questions and pricing, in which she quickly and easily responded to. We set up an appointment from there and I came in after hours. She was friendly and patient with working through all my little caveats. And she finished the whole thing while I was there! Typically in the past I've had to pick them up a week later so I was delightfully surprised that no second visit was required. I have recommended her so far to all my friends here and encourage you to support local business rather than a Big Box chain. It also costs the same, so why not?? read more

We went to Vicki last year for our taxes and it was a big mistake. Beware she is not an accountant but a tax preparer... so why did she charge us $500 for our taxes??? My dad, who is a CPA did schedule g for my property and she didn't even have to do that. On top of overcharging us, I had to send her copies of our documents to her again even though I had already given her the originals (good thing I have copies). There were lots of miscommunications - she suggested my husband and I to file separately when we met her, but when I picked up the documents, she had filed it together. She is disorganized, overpriced, incompetent, and her bitter personality which everyone has mentioned is another downfall. Do not come here!!!! read more

My new tax team.... So far we are off to an excellent start! My last tax guy was a nightmare. I should write a yelp him, but don't trust him. read more

Tax Pro Plus - Website - Accountants Near Me - Los Angeles, California

I started my own life coaching practice nearly 2 years ago and I had little idea on how to do my business taxes. Vicki was super helpful in getting my business and personal taxes done together. She helped me with filing business papers and getting my California LLC papers and fees organized. Nobody loves getting their taxes done, but it's true that Vicki and her team at Tax Pro Plus take the stress out of taxes. Vicki uses her experience and knowledge to help you get your taxes done fast and correctly! Thank you, Tax Pro Plus! read more

I never thought it was possible to have a "good tax day" but I had one yesterday. Not only was Vicki fun to chat with, she whipped up my taxes in about 1/20th the time it takes me, and got me the largest refund I've ever had. This was my first time I've gone to someone versus turbo tax, and I'm really glad I did. So excited about the huge refund! read more

Very please to have found Vicki. She is incredibly easy to talk to, very informed, and has helped me straighten out the tax debacle that I've found myself in. I highly recommend! read more

Wow! I gotta say, Vicki is pretty amazing. Not only is she capable, informed, organized and easy, but she makes it all enjoyable- ok- she makes the meeting enjoyable, keeping track of expenditures throughout the year will never be enjoyable. I give big referral, go check her out. read more

I normally do my own taxes, but I had som really weird stuff going on in 2010, and I felt I needed some help. I found Tax Pro Plus on Yelp, and called for an appointment near the beginning of April. I walked into Vikcki's office with my tax returns, and she was great! She reviewed everything I had done, and said I had done a good job, and she couldn't take my money! I was surprised and pleased with her honesty and professionalism. She gave me a couple of tips, and we talked about kids for a while. When I decide to stop doing it myself, I would definitely use Vicki for my taxes. I was very impressed!!! read more

Vicki does not only prepare your taxes for you. She also educates you to make sure you understand and get the most out of the entire process. Her service is very personalised to your situation. Unlike my past experiences with other tax companies, I did not feel rushed at all and I was able to ask all my questions, in person, thru email and thru phone. She helped me get the biggest tax refund I've ever received, to date. I highly recommend her. read more