I've had to call plumbers twice in the last 3 months due to drainage back-flowing. The first visit…read moreresulted in snaking out paper and hand towels. The second visit was much more expensive but resulted in removing a cotton-like clog from the mainline and hot water hydro-jetting of the line and traps. Lenny is a straight shooter. He'll tell you what he thinks is going on, give you the remedy, and provide you with options. Anthony was also very knowledgeable and responsive. Present them with your problems, and they'll have solutions.

I LOVE working with Lenny. I called in a panic because we'd just had a new washer and dryer…read moreinstalled, then all of a sudden we had a flood of water on the floor. He and Anthony just happened to be driving by when he answered, so when he said "we'll be right over", he was literally at my door in a minute. Then when they walked in, they took their shoes off without my asking. Already off to a great start. They fixed the problem (sewer and trap issues) and Lenny told us to get a sink alarm. He was patient in answering all our questions (my Dad and I) and he doesn't talk down to me which I appreciate because I won't call back when that happens. Hopefully I won't have any more emergencies but I look forward to working with Lenny and his son(s) again.

Calling Westchester drain solutions was the best thing after I got run around from a few local…read moreplumber. Bob A listened to my drain problems despite having the drains cleaned in late June. It was back again in October. All the familiar hints of blockage returned. Bob laid out a plan to execute by the next day. Mauro arrived to analyze the situation by scoping the entire drain system out to the street and proposed a solution to the problems. By vacuuming the trap with a the shop vacuum he discovered there was significant scale and debris, which the problem. Both of these gentlemen were professional, extremely knowledgeable and engaging. I would highly recommend them. They got the job done!

Our property inspector recommended having a plumber come out to address two slow draining sinks and…read morescope the sewer line as there were indications of previous leaks and issues. Bob and Mauro didn't disappoint! Let's dive in ... Communication (5/5): Other reviews speak to how quick Bob is to address emergencies - and while this wasn't an emergency by any stretch - when I first called Bob he answered right away. He was a very clear communicator in discussing scope, their capabilities, costs, and timing. Quality (5/5): Mauro was incredible on-site! He was courteous and a true professional. He took care of both slow draining sinks in a timely manner and even told me about a part under one of the sinks that could be troublesome down the road. He took care of the sewer scope with ease and was truly kind and welcoming when he had me watch his work examining the drains. Value (5/5): The initial quote from Bob and final bill were certainly reasonable and the work completed truly met/exceeded expectations! TL;DR: We found our new go-to local plumber and couldn't be happier! Bob and Mauro are true professionals and took care of the drain scoping and slow drains with ease. I can't recommend them more to anyone whether facing a plumbing emergency or routine maintenance.

Steve is the best! After I explained the problem (clogged kitchen sink), he had me text over…read morepictures of the sink underneath so he'd know exactly the equipment to bring. He and his assistant John arrived on time, even had the courtesy to give me an ETA en route. He took the time to explain things as he went. He is very knowledgeable and seems the type to do things right the first time. His rates are also reasonable, gave me an estimate right from the start so there was no surprises. Highly recommend.

I called Steve with an emergency situation. He came promptly and knew exactly what had to be…read moredone.this was not an easy job and he calmed me and tod me it would get done.he got the job done and the cleanup was meticulous. I would highly recommend him for quality and honest price.

L Richards Plumbing was a great company to work with. They were the second out of three companies…read morewe consulted for the job. Our decision was made based on Gale who provided me with great customer service by answering my questions and concerns with such professionalism and patience. She had someone at our house within the hour to assess the situation at hand. That, someone, was Kenny. He assessed the situation and advised us that someone will contact us with a price. I honestly thought the leaks we had from our bathroom through the kitchen ceiling (already made holes in our ceiling) were going to cost us both our arms and legs. Gale called us back with a very reasonable and fair price for the work to be done. Which was to find the leaks, repair them and replace both our toilet and vanity. We agreed on the set price and scheduled for work to start the next day. Kenny showed up bright and early and on time with a mask on. He wore it at all times. He did all the purchases of materials needed, breakdown, repairs, and installations. What I was most worried about was the mess that I would have to deal with afterward. There was nothing much for us to do but to sweep a second time, wipe down, and mop because he cleaned up after himself, took out all the garbage, and took everything with him. That's including the old toilet and vanity plus the boxes the new ones came in. We were so impressed by that because the other companies told us we would be responsible for all of that. After the work was done, he advised us to call in immediately if we saw or heard any leaks. The only call I had to make was a "Thank you" one. I don't know about anyone else but from beginning to the end it was an amazing experience and a job very well done! We highly recommend their services to all and anyone we know! Thank you very much Gale and Kenny at L Richards Plumbing & Heating! If we ever need you again we will definitely give you a call.

L Richards plumbing repaired a radiator heater issue when call in emergency. Great job!read more

Lou is a standup guy. He replaced my 20-year-old water heater within two days of it failing and…read morecame out immediately to assess the issue. He is knowledgeable, fair with pricing, and very professional throughout the entire process. The work was done efficiently and with attention to detail. If you need a reliable plumber who responds quickly and gets the job done right, Lou is the person to call. I would definitely recommend him.

Wow! I just spoke with the owner. Instead of dealing with an issues, he gave me all kinds of…read moreexcuses and in the end said "why don't you call someone else" and hung up on me. That was a simple water leak in the bathtub!

Highly recommend!!!…read more I cannot begin to tell you how great Jack is. He came over on the same day and looked at the toilet and took measurements. And 2 days later, he came to install it. He was on time and very pleasant to work with. He is a very honest person. At first, he said, let me take a look. It could be an easy fix if the water is just back flowing. You don't need a new toilet. But I insisted it's an old toilet, and would just like to replace the whole thing. Peace of mind. You can tell Jack takes pride in his work. He left the area cleaned and took out the old toilet to the garbage area. After all that was one, he also helped my dad cut and replaced his drop ceiling in his bathroom. That was so kind of him. He didn't have to, but went out of his way to help him. That meant a lot to me. I would definitely use Jack at Bek Plumbing & Heating again. His phone number is permanently in my contact list. Thank you Jack at Bek Plumbing & Heating!

I actually had no intention of leaving a review, just came here to confirm my suspicions, though…read morenow I feel I should weigh in given the other negative experiences (and the plumber's baffling response to Erin B.). Agree with the concept of grifting. I paid this plumber thousands of dollars to do basic plumbing work in our new co-op, and knew I was being vastly overcharged but did it because he was known to our contractor and building. But here's the RUB: As part of the work, we had the plumber install a water line for an icemaker, and another completely shady outlet, AJ Madison, delivered the wrong refrigerator -- meaning the day BEK Plumbing was finishing work in the kitchen, no icemaker could be installed. Fast forward six weeks -- we finally get the correct refrigerator delivered, and just to come back and finish the work we'd paid for, BEK/Dzema wanted $550. TO HOOK UP AN ICE LINE THAT WE'D PAID HIM FOR. It's so egregious it's almost funny. We were left in the lurch with the wrong refrigerator and he wanted to FURTHER PROFIT off our hardship. Meantime, the dishwasher he installed leaks and doesn't work properly, but in a MILLION YEARS I'd never let this grifter back into our apartment. Clearly with these "business" practices and lack of ethics he's struggling -- and he should. Constantly trying to cheat people catches up with you eventually.

Theses guys are amazing. They came asap, and fixed the issue. I had a clog in my shower and they…read morewere so efficient.

Embarrassed to say I got ripped off..$700.00 to clear one side of my sewer drain.... did you guys…read moreever pay that amount of money for just one side.... city sewer and 24 hours drain cleaner is just 350.00.. i spoke to the owner and he wouldn't do anything about it... the Guy Alan took Cash only... maybe Alan pocketed half the money... the owner was so rude and arrogant made me feel like I deserve it... sounds like he is laughing behind the phone.... over pricing I will report to BBB

Excellent plumber. On time and great value. Snake my properties many times. Always polite and…read morepleasant.

On May 22nd of 2023 I had work done on my kitchen sink faucet and the pipes underneath. The pipes…read morebroke and when I called for someone to come out, it got service the next day. The work done was of excellent quality and great value for the money spent. I would definitely recommend this company and utilize their services in the future if in need.