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    7 years ago

    Pabcor took over our complex recently. We are very happy with their services. The staff is pleasant and helpful.

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    Cornerstone Real Estate Services

    Cornerstone Real Estate Services

    (4 reviews)

    I believe no one is perfect, but cornerstone is going to try to be. I have had an amazing…read moreprivilege of working closely with one of the owners who isn't afraid to do any work. He would get right in their with his employees and scrub the floor if he needed to. I think that's a true sign of a leader. You don't ask people to do things you wouldn't do. But he's also not afraid to delegate and give directions.

    My assc, was with Cornerstone since they were Summit. They kept getting worse and worse. Their…read morecustomer service was beyond horrific. They treated our homeowners disrespectful . Carl, the owner was so full of himself he did nothing but pass the buck and blame everyone else for his companies problems. I tried to give them every chance to fix their issues but they just failed. They couldn't even reserve rooms for meetings. Notices never went out in time. Garage sale notices were never sent out. They would talk bad about homeowners and call them liars to their faces (via email) never apologize. Even when they were flat out WRONG they would weasel their way out of it. In the entire time my company did business with them I never EVEN MET Carl. He would say "ya ill be at your next meeting" and never show up. He never respected any business. He just expected it. Never a thank you. The worse part is, they held our money for ransom and acted as if it was their own. Any time WE would spend OUR MONEY with OUR approval they would accuse us of stealing. When we would see invoices with charges that were outrageous they would question why we would QUESTION their spending of OUR money. Their services arm was ridiculous. Over priced and unprofessional. We started to buy product and do work on our own. Reimbursement took forever, and I asked for charges to paid back to my credit card. RECIEPTS were given for work being done. THEY accused us of stealing. Never mind the entire board was tired of of their costs and felt they were raking us over the coals. All charges we made were legit, approved, and had receipts. The property manager confirmed that they would pay my CC directly to avoid any delay in payment. The final straw was them questioning us in our own buying of holiday decorations and decorating of our community sign. They didn't understand WHY we didn't hire them at nearly 100 dollars an hour to do it? After this credit card issue they decided to cut ties with us, which was fine. The month before the board started searching for a new management company and we were biding our time before we could fire them anyhow. Our relationship was very much strained. We couldn't even trust them to send out a notice for a garage sale and book a room? Nevermind we were being nickeled and dimed for anything they could get their hands on and take weeks for a response to do anything. Violations would go unfollowed up. I have issues going on for years (like torn window screens) that they would never follow up with and then ask us why we had an issue with it? Homeowners are breaking rules and regulations? Disabled cars in the driveways. Nothing done about it. Drug dealer in the neighborhood. Nothing done about it. Work that homeowners were to reimburse us for and they never followed up on it. Signed contracts we never approved, BUT THEY SIGNED THEM ANYWAY. We would go to bid and they always brought the same vendors. EVERY SINGLE TIME. No vendor diversity. Were they getting kick backs? This brings us to the transition. I was promised by Brian (another owner) a smooth transition. They ignored several emails for information. I had to get our attorneys involved inorder to get our information to our new management company. It was a horrible experience. What's worse? Is our AR is a disaster. And guess who they blame for that? The B.o.D. They never own up for anything. It's always everyone else's fault. Never, ever, in the time I was their have they ever said. "We made a mistake, I am sorry" They never ONCE thanked us for our business. Their mantra is pass the buck. I do not understand how they are still in business and I hope people come to realization that they need to go elsewhere. I personally think our association had Stockholm Syndrome. We didn't know what to do. We thought all management companies were like this. We were wrong. Once we started interviewing we found Associa. They have been an absolute GOD SENT. They have busted their humps to make the transition as smooth as possible and are working on YEAR OLD ISSUES and have already solved so many problems we have. We had begged Cornerstone to help us improve our landscaping and they would never listen and leverage their business to get landscaper to listen to us. Within two weeks Associa was already on top of the Landscapers. Cornerstone sat on for YEARS. We had them being proactive fixing collection messes. Putting together resolutions that should have been in place for years. They already in the first month put every single board member thru training. We have online systems in place where we can APPROVE our own invioices and deny ones that are questionable. Online portals for homeowners. We can actually see our own money. Something Cornerstone hated when it came to them pissing our money. I know their will be a rebuttal. Cornerstone will not own up to anything. Pass the buck back. Contact me directly and I will tell you our whole story.

    RowCal Arlington Heights

    RowCal Arlington Heights

    (4 reviews)

    We as well as others transitioned from our previous management company (Rosen) when they sold their…read morebusiness to Rowcal . It took 8 months to finally get things on track as the transition was disastrous . We went thru 2 property managers till we got what has been dam near the best with Marcie on the 3rd try (public thanks for all your help righting the ship Marcie you deserve the accolades ) Our associations concerns were addressed by Mr Heuberger directly when we the board identified them in February, even though trial and error have been going on the last 4 months at least I see effort is being made with the payoff of easy street being in sight Accounting for our associations money has been a issue , not that it's missing money but this one part of the management company has been a problem. Me personally I'm writing it off to them not being local to me and in another state (henceforth how our association sharing a similar associations name causing them to use our money to pay a different associations bills which even though it was rectified .... it's the pain of going thru it being the issue)

    This management team is terrible. They took over our complex a few months ago and have taken us…read moreright into the gutter. Zero communication, even after multiple follow ups. The new property manager Kathryn Coconato had our 1st meeting on Zoom, rather than in person meetings as Villa Mgt used to do. She was hostile, angry, and offered excuses for the RowCal care team lack of response. This company is the absolute worst.

    Foster-Premier - Foster Premier Logo

    Foster-Premier

    (105 reviews)

    They chage their rules from day to day, all depending on who you are. If you have made any…read morederrogatory remarks about them, you will pay. If you ask any questions about money - LOL You never receive a full breakdown on how money is spent.l Their record keeping is a joke! They are totally disrespectful towards residents, and the Board is not much better. They are supposed to be working for us, never seems that way. Do not buy a home that has Foster Premiere as their property manager.

    They mark negative reviews posted by users using screen names instead of their real names as spam…read moreso they do not appear on Google maps. Nothing premiere about Foster. 2.6 decreased rating from 2.7 rating speaks for itself. They do nothing regarding squatter vehicles in neighborhoods they manage. Nothing. The increase rates and then state we don't managed that, that's not our problem; or go to your HOA. Sick and tired of poor snow clearing, letters accusing specific wrongdoing when they are innocent, and repeat offender squatting vehicles. They do nothing to prevent it for example send out email reminders or call the village pd. It isn't up to the residents - we all have to work together. Don't ever live in a community managed by foster. Run far away. This management company is a terrible management company. They do not managed anything. They forget who pays them. They like to flare their muscles at residents who live in their properties. They need to be fired. They aren't held accountable for anything they pretend to manage other than their salaries who they forget who pays them. Run away from any property managed by Foster. They are a typical cook county management association that if you have complaints will manipulate the complaint and spin the rules and regulations in such a way leaving you, the person who files a complaint, in the wrong and the problem. Don't bother. Just another management company that fails to enforce the rules and regulations of associations. Complete bs. If I could give this company negative or zero stars I would.

    StartingPoint Realty

    StartingPoint Realty

    (77 reviews)

    Ryan Gable from Starting Point Realty was our agent when we were shopping for a house. We're first…read moretime home buyers, and even though we did as much self-learning education we could, he taught us there was always more and more to learn during the home buying process. Even though we had a hard time deciding between single family homes (Detached) and town homes/Condos (Attached), Ryan was always patient with us. He was with us every step of the way with great insights on affordability, explaining how home offers work, even when we decided to switch our search locations! No matter the twists and turns we presented (I'm sorry Ryan!!), Ryan stood by our side the entire process. In fact, he was a mentor for us, who went to essentially EVERY single house we wanted to see, who gave valuable opinions and insights on every home and even the area where the home was located. He checked in with us and made sure we actually loved the house instead of pushing us towards a home to make a quick sale. Ryan is the kind of real estate agent you would want; patient, will educate you during the whole process, and will ensure you're taken care of during the whole process!

    Ryan was incredibly knowledgeable, experienced and empathetic. He was able to deftly guide us…read morethrough the process of selling our home and the absurdities of the current market to a safe landing. Ryan was down to earth and walked us through each step, always respectful of our situation and perspective while providing honest and insightful counsel. Ryan worked with us even before any formal agreement, advising on remodeling and market value. We had to sell our condo due to unemployment, it was an emotionally difficult process but Ryan and his team were always supportive and compassionate. Ryan went above and beyond in terms of availability and providing hands on help. This process could have been an absolute nightmare with a lesser realtor, but we always felt safe guided by Ryan's expertise.

    Arlington Club Apartments

    Arlington Club Apartments

    (22 reviews)

    If you are a light sleeper do not move here! Neighbors…read moreblast their music loud enough for you to hear it in your apartment at 6:30am, or later than 8pm even when the property manager supposedly contacts them. Rent it way too high for these tiny apartments and being forced to listen to your neighbors. In response to management's comment below, I wish someone had told me about the music and noise issue before I had moved in, even though I asked Isabelle specifically about it when I toured. I'd love to go to bed right now at 10:30pm but I can't with the bass bumping through the wall.

    Honestly overall, I can definitely tell everyone to look somewhere else…read more Management is horrible at communicating between their own and to the tenants. First off, when you first get approved and are able to check out the demo apartment you will probably love it and what not, but that's not what you're getting though. The demo shows the upgraded units however you may not get one as they are occupied.so why show something that isn't even the actual unit one will be getting? When you move in you have a checklist to fill out with any details or damages you may see or find but that's just to let them know about them. When you have an issue, whether is a closet door not closing or jamming you call maintenance but all they do is just literally lift the door and that's it. The issue comes back the same day. Issues "fixed" are not permanent just temporary. Is this what you want? Also the air vents are letting a lot of air escape therefore not flowing properly upstairs. Who installs an air vent right by the entry door?? Of course you're gonna be letting all the cold air out every time the door opens.just terrible planning when they made the units. Additionally you may need a lot of lamps as there is only 3 light fixtures on the whole apartment not including the two bathrooms lights. The closets do have lights but they are not bright and location of lights are bad. On the snowy days, maintenance don't even start plowing until after 8am, most people leave for work earlier than that and the whole parking lot is just an iceberg, I've seen people fall due to the area not getting plowed. Almost as if maintenance wakes up late for work. The headache to just get a response from the office is crazy. 3 girls in the office and only one of them knows her stuff. To summarize everything, FIND A DIFFERENT APARTMENT COMPLEX

    Pabcor Management - propertymgmt - Updated May 2026

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