Weeks earlier, I'd had one less-than ideal experience with a different plumber based in Olathe, and…read morebecause I have a very small budget for home improvements, I shopped around extensively in the K.C. area to find an experienced licensed plumber I could rely upon to install a replacement utility sink and replace my tub faucet. Alfonso showed up right on time with his helper, and they knocked out my needs-done list in under 3 hours. Not dirt cheap, but having already gotten other free estimates nearly double his, I was very pleased to get both needs done in one visit at a price I could afford. They also did a very good cleanup, so I didn't have to.

Paid $240 Upfront and the Job Is Still Not Finished…read more I hired Razo's Plumbing to replace an outside faucet while new siding was being installed on my house. The plumber came out and explained that he could not install the new faucet at that time because of the siding work. He removed the old faucet and told me he would come back to install the replacement. I paid $240 upfront for the job. Once I had the new 1/2-inch MIP faucet ready, I contacted him and sent him a picture. He told me, "I can stop by this Friday." Friday came and he did not show up. Since then, I have repeatedly texted asking when he is coming back. My messages have gone unanswered. It has now been two weeks, the job I paid for is still unfinished, and I am left trying to chase down the plumber just to get a response. I understand that schedules change. What I do not understand is taking full payment upfront, promising to return, not showing up, and then ignoring repeated messages from a customer. I have screenshots of the communication showing the promised return date and my multiple attempts to follow up. At this point, I simply want the job I paid $240 for completed or my money refunded. Based on my experience, I cannot recommend Razo's Plumbing

This company is the absolute worst! Stay away from Moore water!! Dont sign up for anything a…read moreLowes or Costco. They are high pressure and pushy. The service after the sale is HORRID! The loans never pay off and are high interest. The price gouge for over $11,000. The salesmen are pushy and don't tell the truth about the systems. The rep that we saw was rude and wouldnt leave after being told no. The Moore's are from Wichita and are known locally as snakes. They treat employees terrible. NO WAY TO MOORE WATER!

Hired to change filters and they sent a guy out who didn't have filters but said we needed to pay…read more$100 or he would be in trouble. Had to call main parent company to resolve. Rescheduled so he could bring back filters. Had to sign a waiver that they are not liable if the system leaks after he changes filters. Then he charged $320 which included the $100 we didn't pay for his initial trip charge when he didn't do anything because he didn't have filters. Over all, bad experience. We wouldn't use them again and we should have read all the bad reviews about high pressure sales and poor service plus high costs before we had this bad experience.

Tim serviced our unit quickly and thoroughly. He was friendly and very professional. Will continue…read moreto utilize the company.

Scam company, will try and pull the ole bait and switch and make you sit through some BS…read morepresentation for nothing. Stay away.

This is going to be so easy... why? Because Pure Water of Kansas City makes it easy…read more I am just a guy calling for service when the nicest woman in the world answers the phone and treats me like we have known each other for while. Needless to say... EXCELLENT customer service. More importantly, super fast delivery service, good pricing on bottle delivery service (water cost a lot everywhere but with gas prices and labor shortages... just saying). I feel I paid a fair price. I am looking forward to a long relationship with Pure Water and am glad I found them.

I have been trying to schedule Pure Water for a week to come out for a maintenance check. Spoke to…read moresomeone on Mon, Tue and Thur. The tech was to call me back to schedule and I have not received a phone call, or any communication. Very poor customer service. They appear to have no back up in case their one tech is not available.

Culligan of Northeast Kansas just installed a Whole House Water filtration system in our home…read more Step 1. Scheduled appointment online. Professionally responed to our request and confirmed the appointment. Step 2. Contacted by Sales Representative named Justin to introduce himself and confirm appointment. Justin showed up and in layman's terms discussed our options to address our water quality and how it would address our health needs. We moved forward by renting the system. Justin scheduled our install date. Step 3. Jordan, our installer showed up. Wow what a worker! Whoever thought a whole house water treatment system could enhance the look of a basement? Probably one of the most meticulous workers I have seen in YEARS! I remember a time when businesses counted on Customer First Service to grow. Culligan, in my opinion, showed us why, they have 90 years of customers. Thank you Justin and Jordan for being part of our experience.

Bought a Culligan water softener system a year ago. The salesman made promises and distorted the…read moretruth. He stated that our clothes would be cleaner, no spots on glassware, better for our skin, etc. Took our money and promised to check back in within a month. Never heard from salesman again nor did Culligan follow up. Culligan grabbed our money but did not deliver on their promises. I called on 8/12/26 a year after the installation as I had questions. I was told they would call back the next day - nothing! I called again on 9/3/26 & Ms. Kelli followed up in a professional manner and was so kind. Sales mgr Mr. Fullerton sent out Justin to test the water. He said it was fine, of course he would say that. On 9/10/26, they sent out Joe and I discussed our issues and he said the issues were caused by having no chlorine in the water, and blah, blah, blah. Told me to get a chlorine tablet to put in toilet to keep dark ring away (not working), also suggested that I buy an enzyme "Uproot" to put in my 4 yo. washer (not working), I still have spots on glassware, windows, clothes have a funk smell, toilet still has a dark ring. etc. Justin blamed the office saying they didn't run my system through a thorough rinse of the charcoal filter and Joe talked very disrespectfully about Justin. Joe was more interested in selling me a monthly service plan than fixing the issue. So very disappointed and would never recommend the Culligan water system to anyone. They take your money and that's the end of your Culligan relationship.

We love our H20 Hero system. We had Matt come out and test our water and ended up getting rid of…read moreour old ECO water unit. Matt is easy to work with, very knowledgeable and the systems are the best. We LOVE our new water and the way it tastes and feels. We contacted Matt on his new number 913 375 9399.

From the owner: The H2O Heroes is one of the highest-rated water filtration companies in the U.S. We provide…read morecleaner water and healthier homes while also helping other dealers, reps, and service pros nationwide launch or grow their own trusted, scalable water division. We're here for you!

Was a customer with this company for many years. First bought a system when they were Fresh…read moreSqueezed Water. Always got great service from them before. This year however, I scheduled my annual service, as the day approached (Late February), I received a call that they didn't have the filters and would call when they were in. I waited a month and called to find out the status, the receptionist said she would ask Jon and call back. A month later, after not hearing anything, I called and got the same treatment. If this is how they treat a long-term customer, I will take my money and find another company to either service my water system, or replace it.

From the owner: Fresh KC Water is a full service owner operated Water Treatment Company specializing in residential…read morewater treatment equipment. Fresh KC Water has served the Kansas City and surrounding area for more than 20 years. In that time we have completed over 8000 residential projects. With our experience you can be sure we can get the job done right. That's why more than half of our business is from customer referrals. We offer expert installation, maintenance and repair services by a team of highly skilled factory trained professionals. With our fleet of trucks and warehouse full of parts and equipment all of your water treatment solutions are just minutes away. Whether you need new installations, routine maintenance or emergency repair service, you can count on Fresh KC Water for all of your home water filter needs. If you are looking for a top quality Certified water treatment professional, at an affordable price, Fresh KC Water is the company for you.

Bathroom toilet,shower & tub drains clogged would not drain. They pulled the toilet snaked the…read moredrain all the way to septic tank reattached toilet all drains fixed drains great. Very professional & polite the cost was reasonable I was ok with it. I have no reference on drain snaking but the seemed good.

JF Denney replaced two water valves for my washing machine…read more Bill did an excellent job he was quick, competent and friendly. Bill and the office staff are always friendly and eager to help. A great company!