Installed a garbage disposal very quickly. The young man was very polite and on time.read more

communication was good, Joe showed up on time, was professional and friendly- after visit, quote…read morewas going to be sent via email, still haven't received and decided to use another company that came and provided a reasonable quote on the spot & scheduled to provide the needed service the next business day! Cost & timing were important, so it just didn't work out with this company for us.

Donny Plackey went the extra mile to rescue us from frozen pipes and a broken sump pump. Would…read morehighly recommend him!!

From the owner: Licensed and Insured, Family owned. 22 yrs BBB, "Plumbing specialist"read more

Weeks earlier, I'd had one less-than ideal experience with a different plumber based in Olathe, and…read morebecause I have a very small budget for home improvements, I shopped around extensively in the K.C. area to find an experienced licensed plumber I could rely upon to install a replacement utility sink and replace my tub faucet. Alfonso showed up right on time with his helper, and they knocked out my needs-done list in under 3 hours. Not dirt cheap, but having already gotten other free estimates nearly double his, I was very pleased to get both needs done in one visit at a price I could afford. They also did a very good cleanup, so I didn't have to.

Had Razo Plumbing out to replace my Water Heater, Alfonso was very professional and knowledgeable,…read moremore so than the big plumbing companies

I called Paul on Saturday at 10:00 am to get our main water shut off valve replaced. We had shut…read moreoff the water in the morning to do bathroom repairs and when tried to turn the valve back to the open position, it snapped. We had no water and no way to get the job done quickly. Paul was recommended to us by another plumber in the area, who could not get to us until Monday. Paul responded immediately to our text and was at our house 2 1/2 hrs later, accommodating us in his schedule. Excellent service. Professional. Reliable. Fast. Will definitely need using them again in the future.

Need to have a waterheater repaired. PW Waterworks was on Rheem's website. So I called them to…read moreschedule a service. On my 1st call, Paul asked about what's wrong and all that. When it comes to actual date and time of the service call, I needed to confirm with the tenant. So we agreed that I will confirm time and call him back. That's when Paul just disappeared. Never picked up my call. When I text him on what time slot, and a picture of water heater and again asking him to confirm the appointment. Text back ok. But he was a no show. Not reliable. I would at least expect he text me back that he does not want to do the job.

How quick and friendly they were getting back with me and letting me know they're ready I…read moreappreciate you will recommend you little job done thank you

Had a major water leak yesterday and come find out the hose from the garbage disposal came off…read morewhich allowed water to run to the basement. Timothy and Scott arrived on time as scheduled and fully explained the incorrect method the garbage disposal was installed which is no surprise. Been in this house 9 months and the previous owner did everything DIY. The drain from the sink to the basement was not correct after due to an oversize sink being installed and properly aligned(previous owner). Tim and Scott installed a new drain, repositioned the garbage disposal and new pvc, tubing, etc. They were very professional, personable and explained everything in layman's terms. Very fair pricing. Highly recommend Anthony's.

Caleb arrived on time. Personable, neat, clean, knowledgeable, and efficient. Excellent toilet…read morerepair service at reasonable rates. Great job. I highly recommend!!!!!

They did a good job, but it felt sort of rushed and not especially clean, and I had to clean up…read moreafter them. I'd recommend them for a quick fix, not something especially involved. The other trade who recommended them were much better (at a very different trade). Given the brutal plumbing biz in the K.C. area (in my view, from limited experience finding any affordable options), Heartland had okay, but not low prices.

We hired them for the plumbing work for our custom home build. We are now into 6 weeks for the…read morefinal plumbing completion work. They showed up three weeks ago to do the finish work and left without finishing the job. They have been telling us for two weeks that they will finish the remaining work, finishing tankless water heater installation, install a soaker tub, and connect kitchen sink drain garbage disposal and installing the kitchen faucet. Less than a days work, delayed for over two weeks with no communication prior to their walking off the job site with the work unfinished. Think twice before hiring this company because they are not accountable to complete their work in a timely manner.

Another custom home here. By the way I am a retired Licensed Master Plumber, key word retired…read more Miller sent out undertrained and unsupervised workers. Boast of 80 employees and the company has two licensed plumbers. How does that work for quality control? Ignored IPC on location of cleanouts and shutoffs for hose bibs are just two examples. Unfortunately the County Inspector wouldn't enforce their own adopted codes. I had to completely revent the tankless water heater, their work was totally wrong for that unit. When the septic installer showed up they had to tunnel under the footing to connect, even though it was in the specifications to extend 3' past the footing. Brian Miller insured me that had been done. The owner is very arrogant and when challenged on a code issue just goes on a rant on the number of houses and millions grossed each year. I don't think he really understands the code.

Updating this review to share that the sump pump installed by Bright Side last year failed at the…read moreworst moment during a torrential downpour while my husband was out of town (enter facepalm here). I was convinced it was broken and called Bright Side once I had the flooding under control in the basement. I can't understate how impressed I was with them from the phone call to the plumber showing up later that afternoon. First of all the person on the phone was so kind, told me I was still under warranty, and assured me that they'd have someone out that day to take a look and fix it. The plumber arrived on time, listed to my whole sad story about the basement and the pump, and figured out the issue within a few minutes. He fixed the pump, assured me it should last a long time with the fix, took a look at our other pump, talked me through what had happened, sent me some estimates on things we could do to improve our set up, and was out the door within a reasonable amount of time. The things I loved was how low pressure it all was and how friendly he was. Other plumbers would have upsold me and likely made me feel pressure to purchase something else. I really appreciated that they came out day of, stood by their warranty with no questions, fixed it, and was honest about the situation, giving us options but no hard sell. This is the kind of service that will keep us as customers. It's always hard to know if a company is good after one visit, but this being our second, and on a call when something bad had happened I would not hesitate to recommend them to others. This appears to be a very good locally run business, and they'll have us as customers for the foreseeable future.

After months of dealing with a mysterious gurgling toilet and occasional unpleasant smells from our…read moreupstairs bathroom, we finally decided to call in Brightside Plumbing -- and I'm so glad we did. From the start, they approached the problem methodically. Dalton and Jeff ran a full smoke test, cleverly blocking all vents except one to locate the issue. Sure enough, they found the leak right where another "professional" plumber had previously worked: under our master bathroom toilet. That plumber had used an auger months earlier and failed to notice the wax ring seal was damaged -- something Brightside diagnosed quickly and resolved properly. Dalton was fantastic throughout. Friendly, professional, and very clear in his explanations, he made us feel completely confident in the work being done. He and Jeff went above and beyond, replacing the damaged bolts from the earlier install and properly capping the toilet to ensure everything was sealed and secure. Brightside wasn't just competent -- they were also fair. While weather caused a slight delay in the actual repair, they proactively offered a discount and applied a portion of the initial diagnostic fee toward the final fix. That level of transparency and goodwill is rare and greatly appreciated. Now? The toilet is quiet, clean-smelling, and working exactly as it should. We feel like we finally have a go-to plumber we can trust. Brightside will absolutely be our first call for any plumbing needs from here on out.