on the 4th of July my AC stopped working!! Ross was amazing so kind and understanding the…read morechallenges I was having !! I had an outstanding experience with Dragonfly Heating Cooling and Plumbing From the initial phone call to the completion of the service, the entire team was professional, knowledgeable, and courteous. They arrived on time, thoroughly explained the issue and my options, and completed the work efficiently and with great attention to detail. What impressed me most was their honesty, expertise, and commitment to excellent customer service. They went above and beyond to ensure everything was working perfectly before they left. It's refreshing to work with a company that truly values its customers and takes pride in the quality of its work. I highly recommend Dragonfly Heating Cooling and plumbing to anyone looking for reliable, trustworthy, and exceptional HVAC service. I will definitely use them again for all of my heating and cooling needs!

Great service and competitive rates. Skille and efficient-/ they tend to show up early and finish…read morethe job quickly

Good work when I needed it done at a fair price. I will call them again when the need arises.read more

Installed a garbage disposal very quickly. The young man was very polite and on time.read more

Weeks earlier, I'd had one less-than ideal experience with a different plumber based in Olathe, and…read morebecause I have a very small budget for home improvements, I shopped around extensively in the K.C. area to find an experienced licensed plumber I could rely upon to install a replacement utility sink and replace my tub faucet. Alfonso showed up right on time with his helper, and they knocked out my needs-done list in under 3 hours. Not dirt cheap, but having already gotten other free estimates nearly double his, I was very pleased to get both needs done in one visit at a price I could afford. They also did a very good cleanup, so I didn't have to.

Paid $240 Upfront and the Job Is Still Not Finished…read more I hired Razo's Plumbing to replace an outside faucet while new siding was being installed on my house. The plumber came out and explained that he could not install the new faucet at that time because of the siding work. He removed the old faucet and told me he would come back to install the replacement. I paid $240 upfront for the job. Once I had the new 1/2-inch MIP faucet ready, I contacted him and sent him a picture. He told me, "I can stop by this Friday." Friday came and he did not show up. Since then, I have repeatedly texted asking when he is coming back. My messages have gone unanswered. It has now been two weeks, the job I paid for is still unfinished, and I am left trying to chase down the plumber just to get a response. I understand that schedules change. What I do not understand is taking full payment upfront, promising to return, not showing up, and then ignoring repeated messages from a customer. I have screenshots of the communication showing the promised return date and my multiple attempts to follow up. At this point, I simply want the job I paid $240 for completed or my money refunded. Based on my experience, I cannot recommend Razo's Plumbing

Duane and Aaron provided me with good service on my old system for the first two years I owned my…read morehouse until it was time to replace it. They replaced my old system with a new system and when looking at it after they did quality work with attention to detail. I would recommend them for any HVAC work you may need.

Recently my daughter's Air conditioner decided to quit on the hottest day of the month. I called…read moreGuardian, (who else?) & within an hour they had arrived. Th e technician went over the whole unit, discovered the problem, & physically showed us what was wrong. He ordered parts for us, & promptly returned when they arrived. The technician was courteous & considerate of our needs, and quickly repaired the unit. Thanks Guardian!

So happy with the professionalism shown by Larry C. and the whole Air Care team. I am very pleased…read morewith the maintenance program and hope to have this fine company in my corner for years to come. Kathleen Missman June 8, 2026

It was a Friday afternoon, 80 and our A/C was not blowing cold air…read more I started a project on Yelp to get this resolved after I texted my regular guy and didn't hear from him. Air Care got back to me quickly and said they could come by on Monday between 9-11. There was one company that replied over the weekend but they had no reviews, so I didn't engage with them. Come Monday, Air Care was a no show, no call by 11:30. I called them and talked to Josh. He apologized and said their system didn't let them know I had an appointment. I knew I was texting with AI up to that point, so I accepted his apology. He told me they would have someone out between noon and 2. The technician showed up 20 minutes later and had the bad capacitor replaced and the spring service done in 20 minutes. Air Care came through in the end and got out A/C working again. My wife and I appreciated that and would hire them again.

Have used Santa Fe HVAC for years. Did a great job on quickly replacing my AC when it went out…read moreabout 3-4 years ago on the hottest day of the year. Current technician is high quality guy, Mike. This company is now owned by PRIVATE EQUITY and is everything bad you have ever heard about PE. Coldest day in December, Saturday night, heater goes out around 9PM. Called and the answering service didn't even know what company I had called. "Someone will call you back on Monday when they get into the office." HELLO!?!? my heater is out on the coldest day of the year. Is there is no emergency service available? "Oh yes, we have an emergency service option and they will call you when they get in on Monday." Monday 9am, got a call. VM. No urgency, no nothing. AVOID Santa Fe HVAC and any other company that is PE owned. I was on a service agreement and they would not refund the unused visit. AVOID.

My mother scheduled a appointment for a fall check up on a system she purchased 11 years ago from…read morethis company...has had 0 problems from system and techs for a very long time ...however the tech that came recently was not professionally dressed with shoes falling apart ....my mother was not comfortable giving this employee her debit card BASED on not professionally dressed .. she chose her credit card .... 2 HOURS LATER THE CARD INFO WAS ATTEMPTED USE AT A FAST FOOD LOCATION!!! ...WTF ...REALLY !!!!!!!!!!!

O Overcharged me two and a half hours $725 tried to tell me…read moreif little fittings cost $18 just another thief in the plumbing business do not use this man

AWESOME service! Patrick got my toilet replaced and had everything fixed in a half hour! He saved…read moreme money! Plus he was clean and courteous! I will DEFINITELY count on K&S in the future!!!!

Amazing experiences! As someone who has had multiple plumbing issues, I can always count on Monarch…read moreto show up and get the job done. They were able to quickly diagnose the issues and explain everything clearly. Not only did they make sure everything worked perfectly, but they also paid attention to how it looked once finished. They handled both small and big jobs for me, from replacing a toilet to replacing the main line. Reliable, skilled, and easy to work with. Highly recommend!