I tip 20% on a curbside order only to have to go inside and get it myself-every time. I keep doing it-face palm. They shouldn't advertise curbside if they are just going to leave your food there. I watched it for 10 minutes to see if anybody would bring it out. They texted me it was done and what was the number I was in. I texted......I waited......There are only 6 customers in the store. read more

Even tho their restaurant was nearly empty they gave us and the family ahead of us a 40 min wait time. My daughter usually loves P.F. Chang's but this one in Gainesville is poorly run. They need new management. We packed up and went to a nearby restaurant. Not sure if we'll be back to this location. read more

When this restaurant open first they did everything right, but the greed settled in as they got busier. They changed menu and increased prices for some popular dishes up to 20%. We just waited over an hour to get our food after ordering and were super hungry. The worst of it was when the server apologized for the delay and said he will ask the manger to come to our table, but the manager (Angel) never showed up. Our City is unforgivable when it comes to these things so I speculate like bunch of other food joints, they will be out of business sometimes from now even for being a chain. read more

The food was excellent. It was served hot and in the right amount of time from when we were seated. That is the only reason I did not leave a one star review. But what left a very bad taste in my mouth was the use of a tablet at the end of the meal to extort more in a tip than what was normal. My bill came to $53.96. The server showed me the tablet with $74.07 on it! I think that is way more than what is customary. I was paying cash so no upcharge for using a debit/credit card included in this. The tiny little font used to be able to possibly make a change was too difficult to read and I am not sure that was even offered. I was appalled but rather than create a scene I paid it. I had read somewhere recently that this kind of practice was going to be illegal but not sure where I read it and if it applied in FL. And I was not sure how all the servers were going to break this up since we had one person who announced that he was going to be our server and took our orders . A different person brought a refill to just one of us without asking if we wanted/needed it and never brought the other person anything even when glass was empty (coke and a lemonade). A third person served the meal and a 4th brought the tablet out to get paid. Needless to say we won't be going back even though the food was good. Having said all of this I own a food truck and do accept payments via cards. I do not have my reader set up to accept or propose tips because of this reason. I have an old fashioned tip jar. Yes I probably would do better on tips if I did have the tip option set up but I do not want customers to feel pressured into leaving a tip. I am just thankful to have them as customers. read more

Placed a delivery order since I'm in a hotel and the restaurants are closed. My order was delivered quite timely. However, there were no utensils, napkins or a receipt. So can't really tell how the food was. read more

I enjoy the food here. Lots of different opinions on Asian restaurants but this is many levels beyond the local places in town. The servings are big, we get by with appetizers and one entre plus a bottle of wine. Only on our first visit did both of us get entries and we went home like a lot of people, take out containers in hand. It is a bit noisy. On a corporate level I had a unexpected experience, really good! I thought I had registered in their dining program but couldn't get to my account. Via the contacts on their web site I sent a note. In less than an hour I got a response and again explained what had happened. The person on line told me it looked like my email was in their system for a reservation I made but not the dining program. She said she would delete it and if I waited about 20 minutes I could get back in and complete my dining registration. She also told me, if I had my dining receipts, that I could enter the data from them for credit which i did. The next morning I was surprised to find an email thanking me for registering and a note that a complimentary entree was added to my account. read more

Juan Gonzalez was a great waiter, excellent service very friendly and very fast, would come back

Always reliable quality of food. Great service. I had the beef schezwan and it was outstanding. Hot and sour soup just right. Acoustics at this location are terrible. I'd give them a 5 if it was not so deafening. read more

Made reservation for 4 at 2pm. Showed up at 2pm told 15-20 minutes. I said I have a reservation for 4 at 2. They say we have you for 2. I show them the confirmation for 4 and they say "that's wired". It will be 20mins. The place is half empty. Terrible customer service. Also, google abs Apple Maps routes you to celebration point :( read more

Cuz why was my cheesecake flaming The person who took my order clearly said that the rice was free.... news to us, IT WASNT

Stopped by on our way back from Florida. I had been craving shrimp and they do have an awesome shrimp appetizer. Unfortunately, our food was soggy and our noodles were missing the chicken. We had pepper steak which was pretty decent. The rice was hard and clumpy. They had forgotten our drink when we picked up our food. Luckily I knew what my husband had ordered and didn't leave without it. Overall decent place but would not recommend for takeout. read more

Great food at a decent price if you don't go crazy on drinks! Parking is a little tough but that's because Butler Town Center needs to get their act together, not the restaurant. read more

This is the absolute worst P.F. Chang's that I've ever been to. If you're thinking about coming here, don't. Stood up front for about 15 minutes until the hostess came out of the back, and was not friendly. After we were sat we had not been asked if we wanted drinks or even looked at by servers until about 20 minutes after we sat. Food took forever, think our server forgot to put in our order while she was in the back doing nothing. Service is terrible and slow. Plates were dirty on the table from the set up , just a horrible experience. Manager is to busy walking around the kitchen to do anything or help on the floor. Avoid this place read more

Really good! Possibly best ribs in Gainesville. Got dumplings, lettuce wraps, bulgogi beef and prawns and they were all great.

Ok food great drinks and service I had the beef and broccoli it was good other than the broccoli wasn't cooked long enough but other wise I have no complaints read more

Had a reservation at 8:30pm and was sat at the exact time. My waiter was my favorite person. (Really wish I remembered his name) but he takes care of the section near the bathroom and kitchen. Started off with some chicken lettuce wraps and hot and sour soup. For dinner I had chicken lo mein best lo mein hands down in Gainesville. Excellent service and delicious food. read more

Service was terrible! Ordered Orange Chicken but was served something else. This is an issue, considering 2 at the table have food sensitivities. Server was argumentative about the entree, which was clearly not what was ordered. Three requests to see a manager were denied, was told "They're both in the kitchen and are slammed." Table close enough to the bar to overhear bar staff mocking the customers at the table. Don't waste your money at this place when there are so many better places to eat. read more

Just because it's the only P.F. Chang's that is in this tiny town doesn't mean all food service convention gets thrown out the window. Waiter was incredibly slow to arrive to the table literally waited over 20 minutes before our waiter arrived while we were being served by another in the mean time. Asked for sauces multiple times and still didn't receive them until asking a third or fourth time after our appetizer had already been finished what did I need the sauces for ? Waiter was slow and rude and barely checked on the table. Food took way too long to come out. I love P.F. Chang's and always go to it in any other city, this was by far the worst experience I've had at a P.F. Chang's . It was also not too crowded but they sat everyone right next to each other during covid which I didn't like either read more

Food was good, bet they have decided they no longer accept cash or any kind of cards for payment. You have to scan the code on the check and go online on your phone to process they payment. It has been many, many years since I last had to type in my name and my card information. So, if the place insists on playing games with people's payments, then they really don't need the business and I can get dinner elsewhere where people still have a normal interaction with other human beings and we are not treated in such a ridiculous way. PF Chang's is 100% gone as an option for me, ever. read more

It was amazing most of my gripes come down to personal preference with the food I got. I got the dynamite roll it was amazing really spicy but not too spicy. The Mongolian beef was amazing they should do some kind of Mongolian beef chaoman noodle type thing it'd be really good read more

The service was great and the décor was fantastic. I wanted to be blown away, I really did. The Blushing Geisha cocktail I ordered tasted like medicine. I sampled pretty much everything I wanted: dim sum, lettuce wraps, and miso salmon and it was adequate. Thank goodness the cocktails and appetizers were the happy hour prices. PFC's food is fresh, but it tastes commercialized to me. The food was three stars; the service, value, and restaurant's atmosphere brought us to four stars. I have been told to try the Mongolian Beef and I will. read more

I rate this a 3 because it is still P.f. Chang's and the food is basically good! Have been to this location 8+ times, it is an hour + north of where we live, We enjoy Gainesville, shops, Payne's Prairie Preserve State Park and we normally have an early dinner before doing our things around town ........ it is never crowded and yet each time the Host or Hostess has studied their computer screen for what seems like minutes then looks up bewildered like the are packed.......... "well most of the sections are closed" is the excuse given more than not......... let me see, I think, you've got about 100 tables in here and perhaps 10 are being used and you can't find us a table? well you can sit at the bar...... we have at times just gone 35-45 yards to an always packed Restaurant and immediately get seated....... I feel bad for this Restaurant, I really do! I want them to succeed ......... Today we were told, you can't order the lunch portions even though we would not have done, yet the dinner portions looked very "lunch sized" We have decided to look to other places when coming to Gainesville as we can enjoy P.f. Chang's in Orlando, Tampa or anywhere but here ....... I would have written this same review in Jan, I know the Pandemic has been tough to deal with for everybody...... however.... read more

PFChangs is one of the chains I actually like. The serve you decent food and you always know what to expect. I've probably tried 80% of the food they have on the menu and the one thing I would absolutely recommend is the Chang's spare ribs with the tangy sauce, the ribs are cooked perfectly, it's tender and the sauce is just the perfect amount of sweet and spicy. Definitely try it! read more

Don't order the seabass, it's awful Also manager Jose has a lot of attitude!! Highly don't recommend! read more

The place looks nice but I am really not impressed with everything else. It's loud. Out of the 3 times I have been, my food has been misplaced twice. In those times, my hot item came cold and my cold item (spicy tuna roll) came out room temp. Sitting at the bar I have also watch the manager (who likes to wear poofy skirts) snap and be really rude to the bartenders. It was a very surreal experience to see her berate a bartender then come over and be sickly sweet delivering my room temperature tuna. read more

Unfortunately not the same quality of food as we have had at other PF Changs. Not sure why that is...We were very excited to have them come to Gainesville and now disappointed in our experience. I never like leaving less than stellar reviews. I think people need to be aware though. Hopefully they will be able to raise the bar before it's too late read more

I love my local PF Chang's in Fort Myers and have had the waitresses at the Fort Myers location go over their vegan menu options in depth. That being said I was excited to see a PF Chang's so close to my hotel in Gainesville. We were seated quickly early last Saturday evening. Our waitress was very pleasant but when I queried about the ability to substitute tofu for dishes that were not listed as vegan she needed to check with the manager. We ordered our drinks and were chatting at our table when someone who looked like the manager walked up and said "Hey guys you can't do that". I have to say it took us off guard as to what he was actually talking about that we couldn't do. He said all of their sauces that aren't listed as vegan contain chicken broth and they just can't change that so we would have to stick with the vegan listed dishes. Totally fine with us, we just wanted clarification before ordering. We had the edamame, the vegetable lettuce wraps, the Budda's feast and the stir fried eggplant. The food was excellent and our waitress was super friendly. While we were eating the above mentioned manager swung by our table and said "You guys find something?". I realize its a pandemic and workers are hard to find but people skills on behalf of a person in management are key. I love my Fort Myers PF Changs even more knowing they go above and beyond others in the chain. read more

Enter the restaurant at nine o'clock with tons of empty tables but still had to wait for staff. Ordered our food and then waited 35 minutes for food. Food was lukewarm and chicken totally dried out. Will think twice before returning. read more

Food was good. Waiter Josh not so much. Would definitely go back and hope for a better waiter.

To best describe the cuisine here is "basic Asian". The food is typical Asian dishes such as pot stickers and pad Thai. They do a great job at making the food. Although do not come here and expect an authentic Asian experience. read more

Terrible service. We sat at the bar and order drinks and our meal, and the person attending the bar completely ignored us, never brought our meal, but charged us for it. After several times of us telling to please remove the meal that was never brought to us. I would never recommend this place to my worst enemy. read more

Had it with this place! Over here for a mid week quick lunch. Ordered the Tokyo Udon Bowl NOT SPICY. Not possible. Uneatable painful, hiccups, runny nose, burnt lips and who knows what else later on. Won't be back. Off to Taco Bell! read more

1st time! It was amazing. From the Pork dumplings to all 4 of the entrees we ordered and shared. Food portions large. Atmosphere was relaxing. Food quality was worth the price. read more

Had a really nice time at this new P.F. Chang's location. Often times in Gainesville I experience less than stellar service at restaurants, and as a server I really appreciate when a restaurant and their staff are kind and attentive. The hostess was a sweetheart, although I don't remember her name. Johnny B was our server and I can't say anything but great things about him. Kept us laughing and was incredibly helpful answering the questions we had about the menu. If you've never been, definitely try the Mongolian beef, lettuce wraps, and banana spring rolls! read more

Rasheda was amazing! We had a large party and even with a lot of requests she was always on top of it and gave us a great experience!

P.F. Changs has consistent food no matter where you eat. Good average food. We went there just for a quick bite. We got the Firecracker Shrimp and the chicken lettuce wraps. Both were just like you get at other P. F. Changs. Good average food. read more

The food was amazing!!!! The service was decent and the place was super clean. There was a long wait, but the bar is open to first come first serve, so I was able to skip the wait. I'd recommend calling ahead. read more

This restaurant located in Butler Plaza has a very unique and elegant setting, the food was fresh and really good and the service was on point, making sure we had everything we wanted. My girlfriend and I got 2 dishes, one appetizer, and 3 wines and the total came to be over $70. You get what you pay for so I would definitely go back eventually. read more

If you want to go for great food that is the same but way, way, way better, go to Yummy House. I do not drink alcohol so, in the drinks area, the non-alcoholic specialty drinks are about the only thing going for it. In terms of food, we had pepper steak. Yummy House's is way better. We also had PF Chang's Spicy Chicken. Yummy House's Spicy Yummy Chicken is way better. We also had Crispy Honey Shrimp. Yummy House's Shrimp with Almond or Cashew is way tastier. The dim sum at Yummy House is way more authentic. Yummy House's dim sum comes in a cart that goes around. The fried rice at PF Chang's was slightly smoked, which is not a good sign. The fried rice at Yummy House is superb. Try Yummy House's house fried rice which is the most complete. read more

A couple of my friends and I decided to go check out this new place. Thank God, we made a reservation as this place gets swamped even during weekday nights. Our server Kurt took care of us really well being funny and bubbling with energy and providing us entertainment through out the dinner. He suggested amazing pairings of drinks to go with the food. My friends had Red Dragon and Esperto Pino Grigio with Orange Peel chicken and Thai Chicken curry. Me being a vegetarian settled for Buddha's Feast and the Thai harvest vegetable curry and a lemon ginger refresher. The food was pretty good and the usual American Chinese fusion. The Great Wall Chocolate cake we ordered for dessert was huge and deliciously decadent and took the four of us to finish it. The only thing which would have made our experience a better one is the sound system. It's pretty loud and eventually everyone has to raise their voice to speak eventually making the place drown in noise! Overall it was a fun night and not to forget the free appetizer I got as I'm a part of their rewards program- the cauliflower tempura! Perfectly crispy n the right amount of sweetness with spice. A big shout out to Kurt and do ask for him if you ever plan to visit. read more

P.F. Chang's - Chinese Near Me - Gainesville, Florida