We hired Into the Woods for our restoration. The did a phenomenal job with our restoration…read more Quality of work was great. Our Project Manager, Jim S., was very communicative with every step of the way. Very thorough and ensured all of our requests were answered and accommodated. They worked within the insurance's budget and were reasonable with any request outside of the insurance's budget. We are very happy with the work completed and would use them for any other future projects.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

We had the Granite Garage Floors put ours in several years ago and have been very pleased …read more Recently we had them come out to do a cleaning . Three men came out and did a beautiful job and were very Easy to work with. I highly recommend!

After we researched vendors for a big garage upgrade at our Buckhead home, we couldn't be happier…read morewith our decision to choose Granite Garage Floors. We wanted to share our experience with them as they exceeded our expectations. What stood out most to us was their exceptional customer service from beginning to end. Communication was effortless throughout the entire process. And unlike a few other places that had high-pressure sales tactics, Granite Garage Floors put us at ease. They scheduled an in-home consultation where they thoroughly toured our garage, patiently explained various style options, and gave us time to make our own decisions. Their website was also helpful as it had several examples of different styles which helped us better visualize some of the choices we were debating. But as we discussed our preferences with the team, we were able to create a semi-custom style (a new decorative flake option) which we really appreciated. The team was also very transparent and we got clear communication from how to prep beforehand to how to maintain the floor afterwards. It was a two-day process with a highly professional team. They smoothed our entire garage floor first. Then they mixed all products on-site and applied the coating with great attention to detail. We were so excited to see how our garage was completely transformed. Perhaps the best testament to the quality is that our children now regularly ask us to park our cars outside so they can use the garage as their play area! We also wanted to mention that their pricing is competitive and they stand by their product with a lifetime warranty. For anyone considering an epoxy garage floor installation, we cannot recommend Granite Garage Floors highly enough.

I highly recommend Alan's Flooring. They are honest, trustworthy and reliable in all areas that…read morematter: sales, craftsmanship and support services. I had a unique situation where I had a contractor leave me with an incomplete job. I was looking at a mess and couldn't get any contractors who wanted to tackle the project. Alan came to the rescue...literally. His father agreed to install engineered flooring that I purchased elsewhere just to help me out. Then they moved existing carpet to another room downstairs and installed new carpeting and padding throughout my second floor. This work was a restoration and they worked with my insurance carrier as well. An expensive piece of furniture cracked during the process and they hired a furniture repairman to fix it. Again, I can't begin to thank them enough for providing the phenomenal installation and associated product and services. They were the light in my life during a very dark period. They are a wonderful company - family-owned and operated. I feel very blessed to have found them

We were required to replace the entire first floor of engineered wood flooring due to water leak…read moreissues. Alan's was the low bidder. We received excellent advice about appropriate replacement materials. Then a timely period from signing the contract to being ready to go to work. Alan's showed up on time. Their work is beyond excellent; and done by true craftsmen .... the lead man was described as "He's the best" and that he is. Finally, they finished the work on time; and cleaned up beyond our expectations.

Fast and low pressure estimate, the salesperson was super knowledgeable. They were very patient…read morewith my picky husband as he changed his mind multiple times throughout the process . Our project was completed quickly and I've already recommended this company to my neighbors. We love our new floors!!

Our experience with Ridgeline started out great- We set up a…read moresame-day appointment with a very knowledgeable salesman, who helped us make an informed decision about materials and design. Because we are teachers, it was important that the work was completed during the summer, before we had to head back to work.  We were told, no problem, that the whole process would take 1-2 days tops, and it would be completed in the next 2 weeks. After 2 long, frustrating months, the work was finally completed, and we would not recommend this company to anyone. Here are the issues we faced: -Materials were not delivered when they were supposed to be. -On multiple occasions, we were told people were coming to do work, but then they wouldn't come, and even when we called/texted to see what was going on, we wouldn't hear back for a few days.   -The work was not completed in 1-2 days.  They had to come 3 different days to demolish/install, and another 3 days to fix the shotty work that was completed previously. -They ruined our ceiling and window frame and left it like it was our problem to fix. -The caulking was sloppy and even had a huge glob inside the shower that wasn't smoothed out. -The shave bar was installed an inch off the floor, so we had to have another one installed above it, so it actually served a purpose. -Water sprayed out all over the floor when it was "finished" because they forgot to add the rubber strips that keep the water from spraying out below the doors. While we understand that materials are sometimes delayed and beyond the company's control, the lack of communication and sloppy work that was completed was shocking with all the positive reviews we read before using the company.   This company did recognize our ridiculous experience and gave us a whopping 5% discount, but that barely made a dent in the thousands we paid for a new shower.

We had a unique situation where we couldn't get our dishwasher out. Our hardwood floors were…read moreinstalled by a different contractor and they didn't double check the height. We needed help cutting out part of our floors, installing a new dishwasher and then adding new hardwoods near the dishwasher. Thai did all of this for us and did an incredible job. He was so easy to work with, so kind and gave us very fair pricing. Thank you Thai!

We bought a new house and needed our floors refinished before we moved in. I found Thai highly…read morerated here. He lived up to it. Came for the estimate very promptly. Gave me a reasonable estimate. Did an amazing job. Charged me exactly the estimate. The floors sparkle! Great experience!

Antoine came out and gave estimate he returned to do the…read morework as outlined. Antoine was friendly, timely and professional. The carpet looks great. Highly recommend this business

Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

"Skilled, Reliable, and Always Deliver"…read more I've worked with Great Tile & Renovation many times on both remodels and new luxury homes, and they always do an amazing job. Their tile work and finishes are some of the best I've seen -- clean, precise, and high-quality. They take pride in their work and make sure every detail looks right. They're also great to work with -- professional, on time, and easy to communicate with. I've seen the homes they build from start to finish, and they truly stand out for their craftsmanship and design. Highly recommend this team to anyone looking for quality work done by people who care about what they do. -- Dinu Dariy, Realtor® - eXp Realty LLC

Dimitri and his crew were amazing. After having a bad experience with previous contractors, Great…read moreTile and Renovation showed us what a renovation should be. The quality of the installation was outstanding. Respectful of our property. Great communication. Remodeled one bathroom completely and a shower in another. Will call no one else

We had Guardian do our garage floor about 2 years ago. We could have paid less for epoxy but so…read moreglad we didn't. Our HOA resurfaced the asphalt here last year. I was worried about tire marks on the floor. There are none. I use a floor mop on it and that is all. I have never used anything else.

Crazy Expensive..... it cost more to do the Guardian epoxy covering than it will to replace the…read moreconcrete! Prices have gone WAY UP! I've used them in the past for 3 projects and prices used to be fair. So disappointed