Arsen was hands down the most responsive, respectable, professional, and fairly priced locksmith…read morethat I have dealt with across the Greater Boston area. He is always communicative and takes care to make time and is punctual to all his calls. Call him today!!

Quick work at a reasonable price. Thanks for fixing our privacy lock and helping us escape the…read morebathroom!

I called in advance asking for a quote and was quoted $80-120 depending on the lock. Thereafter,…read morethe technician said he will be there in 30 minutes and when he wasn't there I had to be the one to reach out and called 20 minutes after the fact to see where they were and they said they were five minutes away. Then, at the five minute mark they called me again saying they took a wrong turn and would be at my location in seven minutes which then turned to ten. I waited over an hour and once the technician finally got the lock off he said it would be $120. Then when i handed him the cash he said it was also $29 for the service fee and I said you didn't tell me this, you quoted $80-$120 which I gave you and he practically harassed me for the $29 service fee but honestly it was him just swindling me and he got his instant karma because he couldn't get the lock off his drill, or got stuck! Never doing business with them again and it was sad that they came as a recommendation

I'm not sure how to review these folks. My locks work and the process was a bit odd but I'm really…read moremad because they charged me more than double the quoted price. That's $200 instead of $94. And hmm, I could swear that there were negative reviews of them before (that seem to have mysteriously disappeared). There sure are a lot of questionable good reviews, though, and that should tell you something. I called for a quote and was kinda hustled into an appointment. I know, I know... but the quote was in line with what the handyman said the job would cost so ok, fine. On Friday morning, the first employee took the locks apart, realized he didn't have the part to finish the job and put the locks back together. He said that this part normally would cost $30 more but that he would do it for the quoted price on Monday. Ok, that happens. But when I went to leave, the handle fell apart in my hands. Many, many hours later, they sent another employee to fix the handle who was actually able to do the job that the first guy couldn't. Great, right? Problem is, I was charged more than twice the quoted price and was told I should take it up with the office but that I had to pay it. I said that HE should call the office (surely he had some way to reach them, even at 10:00pm on a Friday--and yes, I had been stuck at home all day) but he refused. I pointed out that the first guy hadn't mentioned anything more than a potential $30 difference. Nope, I had to cough up the $200. (Or, rather, my boyfriend did, just to get the guy to leave.) So I contacted the office and couldn't get any phone call or email back. I wasn't nearly as adamant as I could have been (I felt uncomfortable getting aggressive with a pushy, sketchy locksmith company that knows where I live.) but I definitely made my problems known and they chose to ignore me. Boo!

This is the best service locksmith around. They are so conscientious and thorough. They are…read morecourteous very knowledgeable and honest. There is a shop you can go to or call so you know they will be there and answer the phone.

I have used Action Lock & Key several times for various commercial projects. Each time, the guys…read moreand girls over there have been out-of-their-way friendly, helpful, and responsive in a way that really puts them head and shoulders above any other locksmithing company I have used (and there have been several of those). Twice now I have called Action Lock and Key to "fix" other locksmiths' work, and now I go direct to AL&K every time. Spending time on the phone, exchanging emails, meeting at a time and location that is convenient for me... all of these things are standard practice at AL&K and earn them a 5-star endorsement from me.

Fast and responsive, I was happy with their service. Three door locks reprogrammed and reset in a…read morecouple hours or less.

If you get locked out, definitely call this place first! The team here is very responsive and…read moreefficient. I found myself without keys outside my apartment on Sunday afternoon frantically scouring the internet for a locksmith. After calling several other places that all went straight to voicemail and either never responded or called back between 15-30 minutes later to say they were booked out, it was so relieving when the call connected immediately for finest locksmith and they said they could send someone right away!  Sure enough, Serge shows up within 20 minutes with all his tools; he is friendly and professional, explained what he was going to do, why, and how much it was going to cost all up front before getting to work. The job was done well, and they accepted credit card payment and provided me with a receipt.

Steve is honest and the best. Responds to requests promptly. That's all you need to knowread more

My key wouldn't unlock my front door. Steve came right away, took apart everything, cleaning and…read morelubing so I wouldn't have to buy a new door set and so it wouldn't happen again. He even fixed my door frame so it wouldn't stick anymore. Skiiled, professional, friendly and reasonable - top shelf! Highly recommend!

Had a broken bike lock and needed someone to come by quick to get it cut. Mike came right away and…read moretook care of it.

Life saving my second time using this company for my 2011 Honda accord's lost key and not only was…read moreservice prompt but also great price and awesome customer service. i am so happy i called them again because my car is not easy to make keys for and Judah had a lot of patience and skills. Also he was kind enough to make me a spare key sympathizing with this being my second time loosing my keys and being clumsy. Thank you Boston locksmith.

Brian did a great job fixing our door latch, which was stuck in a locked position. He responded on…read morethe phone right away, arranged to come in that same morning, fixed the problem quickly and thoughtfully, including providing judgment about future changes to the door. The charge was very reasonable. Great job/experience. Highly recommended.

Great experience! Very professional, courteous, easy to schedule and fairly priced. I couldn't ask…read morefor more.

Marty at AA1 was really helpful. Very professional and kind, as well as trustworthy and was…read moreavailable within 24 hours of when I called. I highly recommend AA1 Discount Locksmith.

We had to re-key our locks and Marty was great. He scheduled us quickly, came prepared with…read moreeverything that might be needed, and was in and out efficiently. In addition, he was friendly, even as our dog was more interested in what he was doing than was helpful! Will definitely call him in the future should the need arise.