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    P & M Hydraulics

    5.0 (1 review)
    Closed Closed

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    3 months ago

    Service is great. Prices are reasonable. friendly customer service. If there is a way there is a will at p & m hydraulics.

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    Five Star Bath Solutions of Annapolis

    Five Star Bath Solutions of Annapolis

    3.0(8 reviews)
    38.4 mi

    I apparently scheduled a consultation and and I said I wanted to better understand what we could…read moreget so I was looking for options. So just show me what features are available show me what features are available. Kevin then called stating he needed more information for the consult. I then called him back and said I needed to cancel because my husband had booked something else during that time. Kevin then asked about rescheduling and wanted to reschedule during our phone call, but it was in the evening, and I explained to Kevin that I did not have the mental capacity to schedule at that point. Kevin responded that he had other things to do and I could call him back when I figured out what I wanted to do. This is not a place that we received my business after that kind of interaction. We don't know what somebody else is going through and I just happen to be surviving cancer and so when I said I didn't have the mental capacity I truly did not have the mental capacity because I was in a cognitive fog. Kevin could have been much kinder and said OK understand that you're not ready to reschedule at this time but please give us a call back when you are and we we look forward to doing business with you. A response like that would have received a call from either of my husband or myself with a couple dates and a couple times in mind. That would've been a company we would enjoy doing business with. However the brashness turned us off. Instead, I thought Kevin was rather rude and liked compassion or that even the need to understand or work with a customer so that's just concerning to me. Again, not all of us are performing at our best in the evening and certainly not well, especially those dealing with cancer and ongoing cancer treatments.

    We booked a design appointment and they did not even show up. We called and never did get a…read moreresponse.

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    P & M Hydraulics - homeandgarden - Updated May 2026

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