I don't know what is going on with all of these negative reviews…read more.. We bought our LG washer and dryer here and the team was fantastic. There were multiple hiccups on the LG side and they helped us navigate all of it. The delivery team was very friendly and accommodating. There are restrictions on how much they will let you reschedule ahead of time but if you call the morning of delivery, they do their best to help you. The lawn and garden center is amazing as well. They are very helpful. I've been to a lot of Home Depot's and Lowe's and Ace Hardware's around the state And This location is great.

Bought something and was trying to get it transferred to a different store and waited for a sales…read moreassociate to answer for over a hour

Mark Hubbard may have been at one time a good person to do business with but that is no longer the…read morecase. I went in to get window treatments as well as framing -- the lack of interest to framing led me to find another vendor. I was able to order roller shades, but the batteries were ordered inconsistently -- half rechargeable and the other replaceable AA batteries. When asked to change them all to the rechargeable batteries the cost was prohibitive so I asked from them to be all AA. Supposedly, he was mailing them to my client's home directly; they never came. When asked again, they never came. I have asked again, and now he wants to charge me to get what was originally ordered. For a company so disorganized, it will come at a cost in time and money to you. I would highly advise using another local company even if they may be more expensive (there are several others) than Hubbard's, but you will pay for it in the long run if you choose to use Hubbard's. It pains me to discourage using a Cambridge company when I wish local companies would thrive, but in good conscience I cannot encourage anyone to use this company.

Don't know about the other reviews, but we had a very good experience. Good service, excellent…read moreinstallation, helped with the pricing. The office is a little disorganized, but who cares? This is the eastern shore; chill out!

The young man "Michael" was a delight . Professional and polite. Great customer service by him.read more

Outstanding customer service and products. Keep up the good work!! Thanks Elbert and Dormaim Greenread more

Great selection of Samsung TVs. It was great to compare the pictures. Our salesman was professional…read moreand polite. Delivery was next business day and the delivery guys were respectful of my hous and property and handled the setup very well

Well, new Samsung Tv blackouts are worse and first repair man said our NEW TV needs parts…read more(really??), said he would be back Friday. Just heard from repair guy -- he's cancelled Friday appointment. No repair or replacement date in sight. He did tell us that he saw where the TV is going bad because the lines at the bottom of the TV was a bad sign. No one has helped us, and I'm exhausted with all the arguing. $1800 for a broken TV that's 64 days old.... It comes as no surprise, but I'll never buy from Big Screen Store again.