Bryan &amp; Sons

Lost our business. I have never felt more disrespected as a customer. Actually felt like they were…read moredoing us a favor.

Well they lost my business forever today. Tried to buy a bag of potting soil. With tax it came to…read more$9.45. The lady at the register with a hint of attitude bluntly told me they did not accept credit cards for purchases less than $10. I offered to give her the 55 cents in change as I had just enough cash in my wallet to pay my cleaning service and did not fancy another trip to the bank. She said no, sorry. All the while to middle aged men sat at desks behind her and said nothing. If they are nickel and diming retail purchasrs over credit card transactions like some small mom and pop convenience store, just imagine what fun they must be to deal with when they manage your property! Well, besides the fact that it is forbidden in their contract with MasterCard and Visa to require any minimum, and that Discover only allows minimums if applied to all cards accepted, apparently they have zero sense for business. They offended me. I will not be coming back to buy plants or soil or mulch. As we own a property in Saint Michaels and have a $15,000 annual maintenance contract with another outfit, and we regularly perform upgrades each year, they sure shot themselves in the foot with me. But I am sure my current landscaper is thrilled to know I won't have another contractor to bid them against. What an incredibly stupid business practice in an area of second homes with big landscapes people don't have time to tend to themselves. And just in case they are not as clueless as they appeared and happen to read this: Minding the minimum Visa says its bylaws clearly state that merchants must not establish a minimum transaction amount. That's done, "To protect Visa cardholders so they can expect to use their cards anywhere, anyhow and anytime Visa is accepted," says a spokesman. "If Visa finds out about a violation, Visa will issue an enforcement letter to the acquiring bank that enables the merchant to accept the card. It's up to the acquirer as to how to deal with the merchant." MasterCard is also emphatic about dealing with violations although MasterCard deals with them directly. What you do the next time you're told there's a minimum to use a credit card probably depends on how you feel about the issue. If you're sympathetic toward the merchant's plight you'll save the card for bigger purchases. On the other hand, if you're trying to rack up every cent on your credit card for more frequent flier miles, you might rustle up your best steely eyed gaze and say, "That's not allowed." If you'd rather complain with less fanfare, write to Visa at askvisacorporate@visa.com. MasterCard complaints will be accepted at 1-800-300-3069. So I will report them and never have anything to do with them again.

KDB Landscapes

2.3

Only gave a 1 star because 0 stars weren't an option. By far the worst experience we've had with a…read morecontractor of any trade. They do not deliver as promised and their work is subpar. Lastly, it's very difficult to have them correct issues.

Had them clear out a backyard overgrowth, grade the property, and install dry wells to manage…read moredrainage. They actually dropped the level of the backyard BELOW the property surrounding the yard and the drainage is even worse. See picture. They blamed me for installing a fence (?), despite there being a clear space below the fence and property surrounding mine, and when I e-mailed (twice) and called them to discuss other options, they never returned my call. They crew is hardworking and nice. The ladies who answer e-mails and phone are unpleasant.

Brummell Does

(2 reviews)

Joe and his crew are wonderful to work with. They are kind, do great work, and are attentive to…read moreyour landscape needs. Joe is honest in his recommendations regarding the job you are requesting. I have been impressed with the quality of their work. I highly recommend them !!

These gentlemen were professional from beginning to end. Every individual was courteous, detailed,…read morehardworking, and efficient. I wish I knew how to post pictures of their work. I cannot imagine how they transformed my yard in a single day, but they did it! They are reasonable and fair in their estimates, and they STICK TO IT. I cannot recommend them enough!

McHale Landscape

We could not be more pleased with the landscaping design, implementation, and follow-through…read more Outstanding! Colin McHale is highly responsive and professional, knows his stuff, stays on top of all issues, and is a pleasure to work with. A real pro. My go-to person on a significant series of landscaping projects, and critical to the relationship. His Dad Steve (nine relatives work in the company -- no wonder they take such pride in doing the job well) was extremely helpful in design and with subtlety convincing us what was salvageable, and what was not, when we recently purchased a waterfront home in the Saint Michaels corridor which had, at least regarding the landscaping, been neglected the last couple years. Excellent job. David Green, Samantha, Omar -- all exceptionally good managers and foremen. Very responsive after the recent hurricane Isaias created havoc -- out the next day re-staking, staking, replanting, cleaning up. Fantastic response. We give McHale Landscape -- and Colin McHale our highest rating. If we could give more than five stars, we would.

JNK Lawn care

We have a very small yard, but Joe provides our lawncare services at a reasonable price and has…read moregreat attention to detail on things like edging mulched beds and cleaning off sidewalks after he finishes. He doesn't do fertilizing or chemical treatments, but said that he does also do leaf pickup in the fall. We're really glad we found him!

From the owner: Veteran owned. Affordable pricing & Honestread more

Jp Custom Painting

(4 reviews)

My experience working with JP's was awesome. They power washed and painted our entire exterior of…read moreour home, including all trim, doors, a shed, and an interior porch and floor. It looks like a new house. They also went above and beyond, trimming back shrubs that were in the way and replacing some rotting wood in a window sill and on the shed. We have owned the home for about 3 years, but I am pretty sure it hadn't been power washed or painted in YEARS! They were also very quick to provide an estimate, start and finish the work, and the cost - even after a miscommunication on my part stayed on budget. We are remote and I was able to manage the project via text from a hundred miles away most days. I highly recommend them and will definitely use them for any future paint jobs.

I was searching for a painting company to paint several rooms in my home with some very high…read moreceilings. After conducting a web search I found JP Custom Painting. They had excellent reviews and now I know why. When I called Juan he was professional, courteous and so pleasant to deal with. He prepared an estimate which was quite fair, and he started and ended the job on time. It was the most convenient interior house painting I ever experienced. Juan and his crew did an outstanding job. I just can't say enough. if your searching for a painting company go no further, call Juan and when you experience his professional and skill you'll be writing a similar review. Ron T Tilghman MD

Bauer and Sons Landscaping

I had Keith and his team put in some new garden beds, a new paver patio, and small garden wall. He…read moreis very laid back and easy to work with. He buried the gutter runs and made a really nice platform for our grill adjacent to the patio. The whole project looks awesome! Thank you, Keith!

From the owner: Bauer & Sons Landscaping Inc. in Denton, Maryland is a design/build company that specializes in…read morenatural landscapes. We like to incorporate natural stonework, water features and outdoor lighting to make your outdoor space as inviting as possible. With over 20 years of hands on experience, we have the knowledge and creativity to place plant material in the correct location without over planting. Bauer's also offers year round landscape maintenance contracts to keep your outdoor living space beautiful in every season. From the initial call to the final day of installation, we remain in close communication with our clients to ensure guaranteed satisfaction. Services Offered: Landscaping/Hardscaping Design & Installation Pool Decks Patio Fireplaces and Fire Pits Waterfalls & Water Features Lawn & Landscape Maintenance Outdoor Kitchen Retaining Walls

Palmer's Plumbing

(8 reviews)

We have a home in Tilghman and have used Palmer's Plumbing a few times - always more than happy…read morewith the service. Most recently, we had an issue with our well and the water supply. Making the appointment was a breeze and the woman I spoke with was professional and polite. Dan came to our house to make the appropriate repairs. Dan was right on time and was professional, courteous and efficient. As always, the price was quite reasonable. We can't say enough good things regarding this company. Finding good service providers seems more and more difficult these days, so it is a blessing and relief to know that we can always count on Palmer's for all our plumbing needs.

Dan was right on time. Polite and professional, he quickly assessed and fixed our problem, going…read moreabove and beyond to deal with a separate issue, too. All at a fair price. Highly recommend.

Root & Stone

4.4

(11 reviews)

This team is so professional! It was so easy to schedule a time for a quote and they listened and…read moregave great suggestions for what we could do with our space. Hands down, an easy process with amazing quality work. My husband and I are so glad we used Root & Stone for our front yard!

Got an estimate from them I think their price quote is was…read moretoo darn high No review on work I'll pass Pleasant staff

C. Albert Matthews

4.3

(6 reviews)

Shaw is an incredible professional with a servant's heart! He is someone who not only does right by…read morethe customer every time but also creates a lifelong client! If you have any HVAC needs, this is who you need to call!

My air conditioning went out and they were called by the tenant. It needed Freon and they wanted to…read morecharge me $997. Outrageous !

Quinlin Plumbing

Mark came out same day when I called late afternoon, gave his thoughts on what the problem could be…read moreand came out within the next few days to get started. He was very thorough and called every step of the way to give updates. He even called the county for a lid to something plumbing related that had cracked, and got my mail while I was away. So very thoughtful and above and beyond! It was a pretty significant issue that required a lot of digging etc but his quotes were reasonable and the job was done without a hitch, everything is working as it should and I will definitely be using Quinlin for any future plumbing needs.

Our basement flooded because our sump pump failed. Called to get an estimate and Mark was able to…read morecome within a couple hours to check the problem. Our sump pump was old so it definitely needed to be replaced. He had all the equipment as well as a new sump pump so he was able to install it right then. He was very friendly, professional and knowledgeable. He did a great job with the install and took time to explain everything to us. We will definitely use him for any other plumbing issues that may come up.

Mr. Rooter Plumbing of Mid-shore

Polite, professional staff that shows up on time. Good range of services available. We hired them…read morefor water and sewer line replacement plus hooking up our domestic fire sprinkler water line.

Had an issue w the septic drain field. Gene was here in 20 mins. Took care of the pump out. Top…read moreNotch Service.

Ray's Custom Plumbing

Ray recently completed a rough-in and installation in a bathroom we have been renovating. He was…read morefantastic - great communicator, prompt, considerate and very helpful. We are extremely pleased with how the bathroom turned out and Ray is a big part of that. I would highly recommend Ray to anyone who has any plumbing needs, and we will definitely use him again in the future.

5 star service. Polite…read moreProfessional Prompt. Outstanding Installation of new kitchen drain setup with garbage disposal. Tested systems with report. Reviewed and repaired a copper fitting leak in basement. Easton, Maryland, 21601

Irvin Hayes Plumbing & Heating

(2 reviews)

5 stars is honestly not enough stars. Picture this: 4pm Christmas Eve. My parents come home to a…read morecollapsed ceiling in the bathroom, water everywhere. They panic. I start frantically calling 24 hour hour plumbers in the Easton/St Michaels area (spoiler alert: most of the top search results were not in fact 24 hour plumbers and told us they couldn't help until 2 days later). I get through to Irvin and he graciously agreed to send out a team to the house. ON CHRISTMAS EVE. The crew was so incredibly kind to my parents, not only did they address the plumbing issue but stayed behind to help with a substantial portion of clean up and damage control. I wholeheartedly recommend Irvin - thank you for being such a wonderful and caring business in the community!

I had an old gas-fired water heater start leaking on a weekend. Irwin was the first to return my…read morecall. He arrived on Sunday, assessed the problem and how to install the new unit. He offered a fixed price to remove and install the new unit. When delivered, the unit was damaged inside an undamaged shipping box. He promptly returned it and came back with another and installed it The quality of his work was superior to the one he was presented with. He completed the installation around 6 pm on a Sunday. And left the site as clean as it has been. He's a quality professional. I will use him again.

James E Knox & Son

3.4

(5 reviews)

I was referred to James Knox plumbing in Easton. I needed several items to be replaced and or…read morerepaired so I called and Chad Knox came to my house to inspect the replacement of a 80gallon Hot water heater, a dock line and to winterize the house! He promised he would be able to have his crew there on October 12. I called several times to confirm the October 12 date? They never showed up! Would not use or recommend James Knox Plumbing.

Outstanding company, great experience, solved some significant HVAC problems in short order and…read morecost-effectively. I recommend without reservation to anyone and everyone. Tim Van Horn in particular is an exceptionally good service provider. And Chad Knox was a pleasure to deal with -- responsive, professional, courteous. A+ in my book.

Tidewater Heating & Cooling

Struck me as a good group of folks. I recieved good communication and informative call that saved…read moreme a lot!

From the owner: Tidewater Heating & Cooling in Easton is your go-to expert for all things HVAC and plumbing. From…read moreair conditioners and furnaces to heat pumps and water heateSince 2014, Tidewater Heating & Cooling has been the Eastern Shore's trusted partner for comprehensive home comfort solutions. Specializing in heating, cooling, and plumbing, their certified technicians deliver exceptional service for everything from furnace and AC repair to complete bathroom remodels. They are dedicated to improving your home's indoor environment through expert installations and maintenance of heat pumps, water heaters, and advanced air quality systems. Choose Tidewater for reliable, professional service that ensures your home is comfortable throughout every season.rs, they offer a wide range of services to keep your home comfortable year-round. Their experienced team also specializes in indoor air quality solutions, including filtration systems and thermostats. Whether you need a new installation, maintenance, or repair, Tidewater Heating & Cooling has you covered with top-notch service and expertise.

Fluharty's Electric