I was referred to Allstate Transmissions and as soon as I walked in to the office It was a great…read moreexperience from beginning to end Mitch took great care of me. Awesome Customer service, very knowledgeable and they will explain everything to you step by step. Mitch went over and beyond to help me, making sure I got my truck in a timely manner. I highly recommend Allstate Transmissions, I'm a customer for life for sure now and will recommend it to family and friends. Thank you Mitch and Nicole!!! Oscar Aragon

I had a terrible experience with AllState Transmission and would not recommend their services. I…read morewas charged extra for storage fees on my car, but when I picked it up, the part they supposedly fixed was still not working properly and my transaxle sign popped up before I even made the car home. When I brought this up, Nicole was extremely unprofessional and told me I was "lucky" they would even fix it without charging me more for the new parts they had to replace on my transmission--despite the fact that the part had failed and should have been properly repaired in the first place. To make matters worse, when I asked for an invoice showing the corrected repairs, they refused to provide one, leaving me without proper documentation for my records. This is completely unacceptable. I paid for a service that was not done correctly, was overcharged, and was then denied basic proof of what was (or wasn't) fixed. I asked for a refund or even a partial refund on the storage fees considering I was charged more than what I was told and for the car having not been completed correctly in the timeline under which I was informed and billed for. Had to leave work multiple times for their mistake but was told I was lucky to have a fixed car, which I am, but some good customer service would have been nice too. I would strongly advise others to take their business elsewhere. A reputable shop should stand by their work, treat customers with respect, and provide clear and accurate invoices. And customer satisfaction is supposedly their 100% priority but Unfortunately, that was not my experience here.

They put a new clutch in my 95 mustang and replaced the rear main for no added labor. I found them…read moreon Craigslist. Jerry treated me like family. Budget friendly

They done my 2000 Chevrolet 1500 4x4 transmission works great plus done Transfer case also …read more Now have my 2004 Ford 150 Transmission work being done also .

The positives: The folks at Transmission Factory are refreshingly pleasant. Robbie and his wife are…read moregreat; very welcoming! Robbie the GM is sincerely friendly and knowledgeable. I know you're super-busy and my car was returned to me a little dusty, so I shouldn't have been so critical. A few weeks ago I gave an unfair review. it turns out I was mistaken on a couple things and I gave them a poor review saying that they didn't take good care of my Mazda-5. They actually had the best prices compared to 2 other shops and I got my car back quickly. My mistake was that I had my car looked at 2 other shops and at one of them, they broke the panel on the driver's side and the engine cover was left off so I assumed it was Transmission Factory---I was totally ticked-off at the wrong guys. i APOLOGIZE GUYS. You did good work. My wife and I are grateful. 4-Stars! I will definitely bring my car back for future work!

Stay away! Took my truck in for a hard shift with a CEL. They diagnosed as needing to be rebuilt…read moreand said it was a "common problem". When I picked my truck up, I noticed a leak before I drove off. They put it on the lift and fixed the leak. Driving home that night hard shift on the same gears and the same code. Took it back. After a few days they said it's fixed. Two days later same issue. Took it back again and after a few days they returned the truck. This time it was fixed. I finally parked in my driveway way after having it for a couple weeks and noticed it was leaking. Took it back and they didn't have time to look at it. They sent me down to their sister shop and they said it was a gasket leak. It was a small leak and I every time it's in their shop it's 3-4 days. I missed enough work, decided to wait until I needed to service and fix it myself. I found a random 12mm bolt in one hole and my pan was damaged on the lip. No wonder it was leaking. Whatever tech worked on my truck definitely had the " that's the next guys problem" attitude.

Called to schedule a next-day oil change. They were able to fit me in for the afternoon. They…read morecalled back to let me know it would take 1.5 hours. I showed up and had to park in the convenience store parking lot next door, because it looked like a pretty tight lot. They said that was no problem. I sat and looked at my phnoe for a little bit until the battery almost died (it was alrfeady low when I got there). They had charging cords on the coffee table with adapters for every phone. I plugged my phone in and sat it on the table and got comfortable for a longer wait, but moments later, true to the 1.5 hour estimate, they said my truck was ready. They advised me of some sort of leak on the front axle, but told me to check with the dealership because it might be under warranty. I appreciate that. I'll definitely be back for future service.

After stellar Yelp reviews (4 plus) guided us to AMC, paid over $3000 (for a broken serpentine…read morebelt, AC belts, new radiator etc., with all parts warranted per AMC). Confident and relieved we'd found a "go to" mechanic in Phoenix, one month later the car began experiencing intermittent power steering outage issues. Our son (in college and alone far from home) immediately brought the car back in, but AMC essentially refused to pop the hood, or otherwise even look at the car "unless the driver could replicate the issue". Two weeks later power steering and AC completely failed on a busy highway (due to a leaking radiator hose that ultimately fried the alternator). Paid an additional $800.00 (plus towing) to a competitor to fix what AMC should've caught. Also, AMC hours are now M-Th and of course this emergency happened on a Friday. First time Yelp has led me astray. 9/9/2026 - Owner Gilberto immediately reached out on Yelp below apologizing and asking for submission of additional repairs documentation to handle the case "fairly". To be fair, I did not go into specifics of prior phone interactions with Gilberto - owner - after the car was first towed to AMC and the had to be retowed to another shop due to AMC's inability to handle after hours emergencies (eg., no closed parking, nor key drop or other available). While all calls with were professional and courteous, Gilberto was ultimately unhelpful and disappointing (leaving us with limited options). The fact that AMC refused to do anything after the car was brought in by our son (for scary warning signs similar to the original problems) just prior to a catastrophic (towable) failure on a busy roadway is what is unacceptable. Not saying AMC is a bad business, they just really blew it. For minor car maintenance (oil changes and tire repairs) AMC is probably great. For major car repairs go elsewhere in the valley, please.

Japanese Auto Motive has really helped me a lot with my car! What many mechanics have tried to fix…read morenumerous times they have gotten it done once. I really appreciate their service. Don is really great and seems to really care about customers. They definitely have a customer for life! The amount of care and willingness to work with you is above and beyond and I am extremely grateful. Keep up the great work!

3/12/2026 Brought my…read more1999 Nissan Frontier with 175k miles here and they took good care of it. The truck runs smooth now and you can tell they know what they're doing. Price was fair and they went above and beyond to make sure everything was right. Hard to find honest shops like this. DEFINITELY RECOMMEND!

The owners are great. Very pleasant. Fair pricing and no complaints! I would highly recommend them!read more

Thank you!! I didn't feel ripped off like I did with other auto shops. The pricing was fair. The…read moreservice made me feel actually cared for; the service was great.

Hugo was misleading on timeline for the project, bait and switched the engine I put a deposit down…read moreon. I did get my money back, so that is a positive. But I'm hesitant about what was going on, sketchy transaction.

Took my GMC Sierra 2017 for a transmission replacement , they rebuilt it like new and added a shift…read morekit! Runs amazing and charged me a fraction of what I was previously quoted , highly recommend this place for auto needs!

Great Job I Had My Transmissions Rebuilt, Axel seal replacement, and a new Radiator, all in 2-days…read moreand Very Fair Pricing, If I took this vehicle to AAMCO or FORD the price would be DOUBLED, I'm really impressed with there knowledge and workmanship, truck came out like New I would refer anyone,- without question!!! Thanks JERRY and GREG!!! Note-Transmissions are not cheap, honesty is a huge factor, Sun West is a Mom and Pop shop or should I say Dad and Son shop, put your trust in them, we need more places like this doing our work!!!

I went to Glendale from California to attend the Mecum auction. Well I won the bid and when leaving…read morenoticed my 1968 mustang had no 3rd gear. Not good since I planned on driving it home in 3 days. I called 5 different transmission shops, all of whom were to busy (2 weeks). We'll Sun West got me in right away for an inspection. Long story short it needed a new transmission. We'll he fit me in and had it done in three days even with surprises like it had a different year tranny then the car so different parts ordered. The whole time they were friendly , helpful and kept me informed where we were at. Not to mention their price was fair and beat most others. In the end the trans works beautifully and they had it done on time. Great customer service. Hope I don't need any more transmissions but if I do I know where to go