1. P & J Auto Care Center

0

Phoenix, AZ

P & J Auto Care Center

4.8 (12 reviews)
Open • 8:00 am - 5:00 pm

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    Services - P & J Auto Care Center

    Auto brake repair

    Auto engine repair

    P & J Auto Care Center Photos

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    8 years ago

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    5 years ago

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    9 years ago

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    Review Highlights - P & J Auto Care Center

    “Jose used mostly GM products for the repairs and gives a One Year / 12,000 Warranty on Parts and Labor.”

    Mentioned in 5 reviews

    Read more highlights

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    Take 5 Oil Change - Wiper fluid fill during oil change.

    Take 5 Oil Change

    (172 reviews)

    It's a 50/50 toss with who you get here. Had a poor…read moreexperience with Kevin. He was unprofessional, did not listen and rushed thru the service without explaining anything. The oil warning light would not shut off no matter how many times I tried to reset it. A week later, my check engine lights went on & my car started stalling. William took a good look at my vehicle and discovered the lining to the oil filter (the rubber band like thing) was broken and leaking oil. He replaced it, changed the oil and all the lights came off. I cannot thank him enough.

    I had an absolutely terrible experience with this Take 5 Oil Change and will never return. I…read morespecifically asked them to perform an oil change and check anything else that might be needed to ensure my vehicle was safe and ready for a cross-country drive. Instead, they overfilled my engine oil by 2 quarts, and my car ended up breaking down in the middle of Texas during my trip. When I visited this location, there were approximately 10 people all circling my vehicle, which felt excessive and was an uncomfortable experience. At one point, a woman even opened my passenger-side door and went inside my vehicle to change the cabin air filter, despite the fact that I never requested that service. I was not comfortable with the way this was handled, and the overall experience left me questioning the professionalism and communication at this location. The consequences of this visit were incredibly costly. After my car broke down in Texas, I needed a tow truck and a CVT fluid exchange, which cost me approximately $1,200 in unexpected expenses. I had specifically explained that I was preparing to drive across the country and wanted to make sure my vehicle was properly serviced before leaving. To have my car break down during that trip after an oil change is unacceptable. What made the situation even more frustrating was trying to contact Take 5 afterward. Every phone number I tried led to an automated phone system, and I could not get ahold of an actual person to discuss what happened or seek a resolution. For a company that services people's vehicles, the inability to reach a real person when something goes wrong is extremely disappointing. I trusted Take 5 to perform a basic oil change correctly and help ensure my vehicle was ready for a long-distance drive. Instead, I was left stranded in another state, dealing with significant expenses, unnecessary stress, and a complete lack of customer support. I will never return to Take 5, and I would urge others to be cautious before trusting this location with their vehicles. This experience cost me far more than money; it cost me time, peace of mind, and confidence in a business I trusted to take care of my car.

    P & J Auto Care Center - autorepair - Updated October 2026

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