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Ozumo is fine-- the sushi tastes good, but it didn't stand out from my usual spots. Nothing that made me think "I need to come back." What did stand out was the bill -- $200 for one app, two rolls, two handrolls, two desserts, and a cocktail is a lot to swallow, especially when the sushi is just solid and not exceptional. For a Santana Row location at that price point, you'd expect the ambiance to match. Instead the interior felt crowded and didn't have the vibe you'd want for an upscale sushi experience. The chocolate-Chan and matcha tiramisu were genuinely amazing -- easily the highlight of the meal. With so many great sushi spots in the Bay, I wouldn't go out of my way to come back here.
Great food, great service, love the moody vibes inside. Server was very friendly and made us feel comfortable, shared recommendations. When they brought the rolls out it was all scattered on the table and the server came over to rearrange the table and make it look nice so I could take a pic. It was a thoughtful touch. Food was incredible and pretty consistent with the last time I came here over a year ago. Salmon crispy rice was flavorful, lightly zesty, and fresh. I did enjoy it but the rice was a little too crispy and hard for me. The rolls were all so delicious and it was hard to pick a favorite because each one was so fresh, delicious, and melted in my mouth. Each had its own flavors and textures which were so good! Love coming here for a nicer sushi date.
Ever since I first heard about Ozumo's SF location years and years ago, I had been equal parts skeptical and hopeful about them. The former because it seemed like they might be a bit pricey for what they are; the latter because most of my friends that have tried them have spoken relatively highly about what they've had. As such, while they've been on my list of bookmarks for a quite a while, I never felt very compelled to try them either. And yet, somehow, we've managed to make our way to the one here in San Jose multiple times now! Sitting right in the heart of Santana Row, this particular Ozumo makes for a great spot to grab lunch during a day of shopping, happy hour after a long day at work, or a Friday or Saturday date night. Unlike your neighborhood Japanese restaurant and their array of bento box combos, the menu here is more like an izakaya's, with a much more varied array of options to offer - small bites, ramen/udon, entrees, nigiri, sashimi, and a mix of classic and house sushi rolls. In addition, they also have an interesting cocktail menu, featuring a lot of staple drinks that are infused with Asian flavors/ingredients. -- HAZAKURA - Umami Gin, Sake, Luxardo, Sakura Vermouth, Orgeat Cherry Blossom Elixir, Lemon, and Greek Yogurt Not only did this sound really unique (first time seeing a cocktail with Greek yogurt in it), but it was pretty tasty, too! I liked how the overall profile was light, semi-floral, and super easy to drink. Pretty solid! -- TOKYO VICE - Arette Blanco Tequila, Grapefruit, Ume, Fresno, Lime, and Togarashi This felt pretty true to a spicy paloma, as the Asian elements were subtle, and tasted pretty good. It was hard to separate the ume from the grapefruit, but I liked their combined tartness and the spice from the Fresno chilies and togarashi. -- HANABI - Sliced Hamachi & Avocado, Shredded Daikon, Leeks, and Warm Ginger-Chili Ponzu All in all, this was pretty solid. The hamachi was flavorful and I liked how every piece had ikura on it. The avocado was a little firm, but it still complemented the fish well, as did the ginger-chili ponzu sauce. -- KYUSHU KARAAGE - Japanese Style Fried Chicken with Red Yuzu Kosho Aioli While I certainly wish the portion had been larger, the taste of this was great. Each piece was surprisingly big, the batter was crispy, and the chicken itself was quite juicy. -- BROCCOLINI - Grilled Broccolini with Sweet Onion Sauce and Sesame Seeds Ehh...I wasn't a fan of this one. This was described as grilled, but it didn't taste that way. Rather, it felt like it was sauteed and overcooked at that. By no means terrible, but I wouldn't get this again. -- KINOKO - Roasted Enoki, Hon Shimeji, and Oyster Mushrooms with Garlic Tamari and Chives Aside from how the enoki mushrooms felt a little overcooked and stringy, this dish was pretty good! Loved how the mushrooms has a slightly earthy taste and how the garlic tamari added a nice umami. -- AGEDASHI TOFU - Crispy Silken Tofu with Kabocha Squash and Shiitake Dashi This was great! The tofu was silky and I liked how the batter didn't fall apart nor get gummy. The kabocha was good too, but the highlight for me was the shiitake dashi, which I wish every agedashi tofu dish had. -- SAKE YUAN YAKI - Grilled Salmon with Citrus Soy Glaze & Yuzu Togarashi Maybe it's just because I had a bad one just a few nights before, but I liked this one! The edges had a nice char, the salmon was super moist, and I liked how the glaze had a touch of sweetness and acidity. -- HAMACHI MANGO HAND ROLL with Soy Paper It was a little surprising to see this was left unwrapped, but this was no less delicious! The slices of mango weren't super juicy, but they were fresh, the rice was well cooked, and the hamachi was terrific! Across each of the visits we've made here, the service has been pretty good. Every server we've had has been welcoming and attentive (yet not overbearing). What's more, orders typically seem to come out relatively fast regardless of how busy the place is. As much as I enjoyed the vast majority of what we've tried, though, I do wish that the portion sizes had been larger, particularly the Hanabi, Karaage, and Agedashi Tofu. That being said, it was hardly shocking to see given how Ozumo is nicer than your average Japanese restaurant (and it's Santana Row of all places). In any case, it wouldn't stop me from coming back, despite how there are so many other restaurants nearby that I still want to check out. Or, at the very least, finally visit their original spot in SF to try their sushi offerings! All in all, THREE AND A HALF STARS rounded up.
If you are contemplating coming here, just come. Such a wonderful experience with exceptional service. Starting with the drinks: -lychee martini so fresh and tasty -and their signature lychee drink, tastes like bubble gum and is so amazing Veggie rolls are amazing! The care that they put into making them is so obvious. My partner loved his rolls (non-veg) Matcha tiramisu was very unique, but good. Vibes are fun inside too, very lively. So many vegetarian options and a little patio!
This place was so disappointing to the point that it should be considered miscategorized. It's more of a lounge for provincial westerner palettes serving average cocktails for Santana Row's evening scene, which is fine; but it is NOT an izakaya and the Japanese food is completely fake, seafood is not fresh, sushi not properly executed, portions are tiny, exorbitantly overpriced. It's a hyped up imitation Asian fusion trend theme w lux entrée-priced dishes that are actually more like blah apps, like a costume culturally appropriated restaurant lol! such a scam, would NOT recommend.
I've been here several times. The food here is always good. Their blistered shishito peppers are a nice appetizer. The beef tartare is good, but I probably wouldn't order again as it's pretty lackluster compared to the rest of the menu. Sushi is the way to go. Enjoyed the California roll made with real crab. Negi toro roll was also yummy. Belly trio is good. I love uni and theirs was good. All of the fish tasted fresh and yummy. Service is usually good but the last time I went I waited for a long time to be helped and get the bill. Granted it was near closing time, so I give some grace. Place is usually busy and has nice decor. Overall it's a great restaurant one of my go-tos on Santana row.
I've only been here for HH but that's also the reason I keep coming back! The vibes are good, and I really enjoy grabbing some cocktails and HH foods when the weather is nice and the window walls are wide open. There are a variety of HH drink and food options available, though they don't make it easy to view. Instead of a separate HH menu, they note it on the main menus up in the right-hand corner of each page. Happy house is every day from 4-6 pm. So far I've enjoyed the foods I've tried (skewers, karaage, ca roll). I especially enjoy their pandan espresso martini, and always appreciate when places make them unique. A must try! Lastly, the bartenders have always been great and are more than willing to let you try a drink and/or make you a new one if you don't love the one you ordered.
My friend got me a gift card for my birthday in 2025 and I finally got around to using it for my birthday in 2026. I avoid Santana Row because of the parking situation so came on a Monday evening, hoping traffic wouldn't be as bad during this time. Luckily was able to find parking pretty easily. I made a reservation on opentable but the restaurant was pretty open given that it was a monday so maybe it wasn't necessary. We decided to split the Negima skewers as an appetizer. I had the chirashi as my entree and my partner had the ozumo roll. Service was very prompt and friendly. The aesthethics of the restaurant was very romantic. Definitely a great place to have a date night. My partner shies away from raw fish and actually really enjoyed my chirashi. His ozumo roll was tasty and so were the negima skewers. Very lovely dinner spot!
Came here on a Friday evening for a date night. Got a reservation the day before with no trouble. Started with the hitokuchi and the edamame. The hitokuchi was the best thing I had the night. The salmon was melt-in-your-mouth fresh and the rice was perfectly crispy. The crispy rice will get stuck in your teeth. The edamame was a letdown by comparison. Way too salty for my taste. Moved on to the aburi and spider rolls. The aburi was fine, but the flavor was mostly coming from the sauce. The spider roll was the one to get. The crab was tasty and the sauce pulled it all together really well. I'm not usually a cocktail person, but the martini here changed my mind. Really well made. The space feels upscale. Dim lighting, intimate setting. Service was attentive without hovering, which is exactly what you want on a date. That said, I think this place might actually shine more with a group. Lots to share and explore on the menu.
Ozumo is one of my favorite sushi restaurants at Santana Row. The quality of the fish is consistently fresh, beautifully presented, and melts in your mouth. We ordered a variety of sushi, sashimi, specialty rolls, and gyoza, and every dish was flavorful and expertly prepared. The salmon sashimi was buttery and incredibly fresh, the specialty rolls were creative without overpowering the fish, and the gyoza were perfectly crispy with a delicious dipping sauce. Everything was plated beautifully, making the meal feel like a special experience. The atmosphere is stylish and upscale, making it a great spot for date nights, celebrations, or dinner with friends. The service was attentive, and the overall dining experience was excellent. Ozumo is definitely one of the best places in San Jose for high-quality Japanese cuisine, and I'll gladly be back.
We came here for our 11th wedding anniversary with our two kids because it looked like a nice place for a family dinner. Our first impression was good, and the food was okay. I did think it was a little overpriced for the quality, but it was our anniversary and we were there to enjoy the evening, so that really wasn't a big deal. Unfortunately, the service ended up ruining the experience for us. When our kids' food came out, they weren't given any forks or spoons. They're five years old and can't really eat a full meal with chopsticks yet. Their food was sitting right in front of them, but we had to wait about five minutes just for someone to walk by so we could ask for utensils. And just to be clear, we weren't sitting there quietly expecting someone to magically know we needed something. We were actively looking around for our server, trying to make eye contact with anyone nearby, and probably giving the most obvious "we really need some help over here" look possible. If the system here is that customers are expected to call out to a server across the restaurant or get up from the table and go find someone whenever they need something, then maybe I misunderstood how the service works. But at a full service restaurant, I normally expect someone to check on the table at least occasionally. Unfortunately, this wasn't just about the utensils. The same thing happened throughout the rest of our dinner. We needed more water, and our kids were still hungry and wanted to order more food, but no one came to check on us. Other servers were around, but they seemed focused only on their own tables and didn't really look around. At one point, the server who had taken our order was at the bar chatting while we had been waiting for quite a while trying to get someone's attention. After about 15 minutes, our kids were getting really hungry and we couldn't keep waiting. I finally asked another server, who was clearly busy taking care of their own tables, if there was any way we could order more food. They were actually very kind, stopped what they were doing, listened to me, and went to find our server. I really appreciated that, especially since our table wasn't even their responsibility. We were told our server would come over soon, but we still had to wait quite a bit longer. By the time our server finally came back, we honestly didn't even want to order anymore. We had already waited so long just to place an additional order, and we had no idea how much longer we would be waiting for the food after that. So we just got some more water and left. What was especially frustrating was that the restaurant didn't even seem that busy. Most of the time it just felt like no one was paying attention to our table at all. We weren't expecting anything special just because it was our anniversary. We simply wanted to have a nice dinner with our kids. Instead, we spent a good part of the meal looking around for someone to help us while our kids sat there hungry waiting to order more food. The only person who really seemed willing to help was the server who wasn't even assigned to us. It was supposed to be a happy anniversary dinner with our family, and we left feeling frustrated and disappointed. I really hope management pays more attention to this, because having to repeatedly search for a server just to get utensils, water, or order more food shouldn't be part of a dining experience, especially at this price point.
We came on a Sunday late afternoon around 3ish for a super late lunch. It wasn't crowded at all and the restaurant definitely has a nice ambiance. Our food came quick and our server was super nice and attentive. I told him I had a shrimp allergy so he offered to swap out the prawn to salmon. We liked all the food we ordered. My mom got the Honcho, I got the Dragon Crunch and my son got salmon and ikura nigiri. We also got some tempura appetizers and some broccolini. Our food tasted fresh and we really liked it.
Came here for lunch on a Friday - I really liked the dishes I liked, and very much did not like the ones I didn't. There was not a lot of middle ground here. Let's start with the positives, because there were definitely some highlights. The Dragon Crunch roll was a favorite - great texture, full-bodied flavor, and just overall well executed. The hamachi appetizer was also excellent. Fresh, clean flavors, and exactly what I want when I order hamachi, and there was a lot too it that made it really interesting The broccolini surprised me in a good way too - simple, but flavorful and cooked well. Atmosphere-wise, it was a really nice spot for a weekday lunch. Very uncrowded and chill. We even got to watch the Winter Olympics on TV while we ate. Service was kind and attentive. Now for the negatives. I would not recommend the tartare. I couldn't finish it because I just didn't like the flavor at all. It came with a fried rice paper to scoop it with, but it didn't add any flavor and just made the meat taste even more oily. So overall, some dishes I would absolutely reorder, and others I would skip entirely.
We didn't have a reservation but were seated pretty quickly on a Friday night! We ordered a tuna flight and some rolls which were tasty but I'm not sure if the prices justify the taste. It's an elevated dining experience and a great spot for a dinner date. read more
4 months ago
Soooo delicious! Service was amazing, they were so attentive through start to finish. Some of the most fresh sashimi in the Bay Area! The ambiance is so nice, perfect place for some photos! Nice dimly lit place, just overall gorgeous. So much bang for your buck, everything was amazingly priced! Especially for Santana Row!! If you're in the area, I'd absolutely recommend! read more
My partner, friends, and I dined here to conclude a fun weekend on a Friday evening. We made reservations through OpenTable, which I highly recommend to guarantee a table, especially since Santana Row tends to get busy during the weekend. INTERIOR/ SERVICE The design is tranquil and simple, creating a pleasant atmosphere. The service was attentive and friendly. FOOD * Yaki Roll * Futomaki Roll * Ozumo Roll * Shishito Peppers * Ozumo Fries (forgot what the exact name was) We enjoyed a selection of sushi and small plates, and I appreciated the effort put into the presentation. The dishes were not only visually appealing but also fresh and flavorful. I had such a great time here! It was my first visit, and I really loved every moment of it. I'll definitely be back to try more from what menu has to offer. read more
I always love coming here and this time I'm sharing how wonderful my experience has been. The food is always immaculate and I love the delicious sushi and drinks that they serve. The servers were very helpful when it came to choosing new dishes to try and I definitely appreciate that. The service never disappoints because we're always sat immediately whether or not I have a reservation. The ambiance of the restaurant is very chic and clean environment and definitely one of the hidden gems in Santana row. read more
1 year ago
very friendly staff and decent sushi. only been here this one time for beers and salmon skin hand roll. salmon skin hand roll was decent, not bad, not amazing. only sad thing is there is a huge pillar when you look into the restaurant which makes the restaurant feel tiny looking in when it really can seat more people. read more
Expensive but loved every bite. The place was spacious.. plentiful seating and not at all busy on a Sunday during lunchtime. The waiter was attentive and provided suggestions when I asked. And the size of the roll was perfect... not heavy on the amount of rice and you can actually taste the different flavors of the roll. The salmon was fresh and the hamachi hanabi was delicious. read more
10 months ago
Food was great, very fresh Only thing- When you're spending $150 per person, you naturally expect a place that delivers not only good food, but also a strong sense of atmosphere and luxury. This venue doesn't really convey that level of experience. But it's more authentic. Anyway, I would still recommend it after all. read more
Overall this was a very good sushi & Izakaya spot! We ordered the gyoza, karaage, o-toro nigiri and honcho roll. The gyoza looked and tasted freshly made and the meat had great flavor; the karaage was pretty standard but I personally loved the yuzu in the aioli; and the o-toro was super tender and buttery. The honcho roll was good but a little disappointing, as I thought the spicy tuna and spicy aioli would have more of a kick. The flavor profile was a little flat, and just tasted sweet from the shrimp and unagi sauce. Nothing blew me away but we had a solid meal! We sat at the bar and the service was quick. As for the ambiance, the restaurant had a modern Japanese aesthetic, it was nice but still relatively casual, clean and busy without feeling overly crowded. I thought the price point was on par for what this restaurant offered, and I would definitely come back! read more
2 years ago
Good food and service No fake crab meat here and all real ingredients The girls are friendly and the foods delicious ! I will be back when I'm in town !!! read more
1 year ago
The food was so fresh and delicious! Every single dish I had was delicious. I also had some pickled veggies and they were sooooo good. We got great service and the ambiance was super chill. Of course parking is crazy because it's on Santana Row but will definitely be returning. read more
I have been to this restaurant many times over the last 6 years. I do really like the ambiance with the indoor and outdoor seating, as well as nice bar seating. The service is always excellent and the servers are on top of their knowledge of the menu. The food itself is very good, but I would not necessarily say great, especially given the price. The miso soup is $7 and for me it is more citrusy than I like. I have tried a many miso soups, and some of the best ones I have had have been as low as $2. The quality of the fish is excellent, and the rolls are well made. The udon noodles are also just okay as far as flavor goes. Either way, it is a restaurant in Santana Row I enjoy. read more
2 years ago
Visited this place a couple days ago and let me tell you, it gets BUSY around the evening so make sure to have a reservation. Dishes came out fairly quick but the drinks took a little longer to come out since the bar was busy. Ambiance is very tight knit but cozy. Vegetable tempura was lightly battered, yet crispy and complimented well with the sauce. The miso soup looked small in portion but it was flavorful and the perfect appetizer to save room for some more dishes. The rolls were also small but filling and flavorful. The service was friendly and fast. Perfect to go for an occasion yet a bit overpriced. It is in Santana Row so be ready to spend. read more
2 years ago
TLDR: Solid place for sushi, with an awesome outdoor patio in the heart of Santana Row! Service was awesome when we came. He was so attentive and friendly, and made us feel really cared for. We ordered: NEGITORO ROLL: A little on the fishier side, but I did enjoy it with soy sauce! YAKI ROLL: This had Scottish salmon, snow crab, and avocado. Very creamy with the unagi sauce! VEGETABLE TEMPURA: Plentiful, generous portions, and very fresh! AGEDASHI TOFU: Excellent fluffy crisp on the outside, but we wished the tofu was a little more...special? Silky? The inside felt like it was just normal tofu, but still good! I love a sushi restaurant that has outdoor seating! Dog friendly too. This place is on the fancier, pricier side, with the rolls being ~$20 each but I guess it is to be expected given the location! read more
3 months ago
We tried this restaurant for the first time on a whim and it was great! Food was all delicious and Luis was so personable and helped make both food and drink recommendations. Luis really made our experience! Vibes were also wonderful. We'll definitely be back! read more
My husband and I came here for happy hour after a movie at CinéArts and so happy we did! Happy hour goes until 5:00 p.m. on the weekends; it's always fun to find a place that has HH on the weekends because it's not super common. Apps were $8 and cocktails were $9; my husband's beer (Kirin) was $6. Pretty reasonable! We ordered the edamame gyoza and salmon skin hand roll. Both were pretty good! I enjoyed my cocktail (umeboshi plum) and we ended up ordering a California roll ($16) which wasn't on happy hour but sounded yummy. They use real crab and the avocado was fresh! The servers and hosts were all nice and the restaurant is stunning! There are lots of little corners and areas for different number of groups. read more
7 months ago
Wanted to start off mentioning our fantastic server Luis. We came in with a party of 10 and were sat on the patio, very accommodating to a large group. Started off with great detail oriented service. Great advice done by Luis I am very pleased with the orders I put in due to his recommendations. All of us loved our meals. Will definitely be coming back, extremely pleased with the visit & service. Thank you. read more
9 months ago
Food, service, atmosphere...perfect. I came in on day off/ treat yo self day and this place made it for me. Quick, personal service from everyone. Amazing drinks that just got better and better. The Giddy Geisha tastes how expensive fruity perfume smells. It is glorious. The Romasu is more delicate and absolutely beautiful. Like a pink tutu come to life. The fruity drinks complement the sushi so well. Excellent cuts of fish. So fresh and clean. I was so happy from the moment I sat down to hours later. Like a runners high, this place boosted my mood and made my day off perfect. Fished to mi husband and we are coming back ASAP! read more
I was conflicted about writing this review because the food was fine but for some reason I don't know if I would go back? I brought a friend from out of town here to try Ozumo with me, and I was immediately shocked by the prices. We ordered three hand rolls, a full specialty roll and then three pairs of nigiri and sashimi to share along with a drink each. The quality of the fish was fine, but I would say I could get that at my local sushi shop without the plating and ambiance that Ozumo creates. Indoors features dim lighting with black and red "Asian" decor that goes with the theme here. They happened to be doing repair work at the bar during the evening we dined, so that was unexpected but I guess work has to happen somehow. Service was attentive and gave us what we needed. Overall a nice dinner restaurant trying to deliver premium Japanese but without the additional quality or quantity to justify the pricing. read more
5 months ago
I don't enjoy writing reviews like this, but I want to be honest about our experience at Ozumo in Santana Row. I took a friend for dinner, his first time there, and we both love sushi. While Ozumo in SF has consistently impressed, this location fell short during our recent visit. It takes a really bad dining experience for me to give two stars because I'm extremely generous with my reviews. Our meal was slow to arrive, and our server was often absent, making it clear they were understaffed. We also noticed that the authentic Japanese sushi chefs were no longer working there, and rather than three chefs on a busy Sunday, there were two young men behind the counter, making the wait long. The food quality was another disappointment. The sushi rice lacked proper seasoning, and the fish wasn't as fresh. The tempura, including the shrimp heads on the ebi, was oily and soggy rather than light and crispy, likely due to the oil not being hot enough when they fried it. Even the miso black cod, once one of my favorites comparable to Nobu's, was a letdown. Not seasoned well and overcooked. We were understanding when both our tea pots were missing their lids. Obviously a small sign of mismanagement when simple things aren't rectified in ordering new pots. Sadly, this will be my last visit to this location. I'll stick with Sanraku, my preferred sushi spot in the South Bay, which offers better quality and similar value. The ambience was okay, though nothing special. They've changed the decor and lighting so many times throughout the years. Parking has become a hassle, especially during the holiday season. After two free hours, it's $2 per hour, totaling $6 for an evening. The new parking system, which requires scanning a QR code and entering your license plate and credit card information before leaving, was confusing and inefficient. Even though the system is meant to speed things up by scanning your paid license plate, you end up waiting behind people unfamiliar with the process using their credit card, which slows everything down at the exit gate. There needs to be bigger signage explaining the process because the frequency of new daily tourists will never be familiar like the locals. read more
10 months ago
4 months ago
Gotta go here! Had the best table next to the open window, perfect for people watching and for my hubby to enjoy the game on the tv beside me. Our server, Dez, was awesome. Attentive and hospitable. The food... omg. We have sushi A LOT and these rolls were so fresh and delicious. Then they brought us a small bowl of fresh pickled wasabi and wow! It was so yummy. I'm not a spicy girl, but this was tasty without being hot. What a treat! Our rolls were the salmon and avocado, dragon crunch and ebi dragon I think. Each one was amazing. Highly recommend this fresh sushi place! Ask for Dez, and the fresh pickled wasabi. You won't be disappointed! read more
6 months ago
8 months ago
Such yummy delicious sushi the ambiance is so nice it's a small restaurant but it's cute for a small group or date night-- service is fast and the menu is pretty big. The drinks are good and I would definitely come back here again--just note that it's a bit on the pricier side read more
2 years ago
This place's sushi is so good! The wagyu & otoro nigiri are definitely expensive but I highly recommend trying it if you come to this restaurant. As someone who didn't enjoy raw fish much before and only ate california rolls, this restaurant changed my mind. read more
Right when we walked in we felt welcomed. They greeted and sat us right away. Our server David was awesome and attentive. He gave us great suggestions for drinks and food. The prices were great because we went during happy hour, we went on a Friday around 5pm and it was perfect out... not busy at all. Just starting to get busy towards the end of our dinner and we were there for a while. I would recommend this place for a night out for drinks our just to grab a bite with friend ands family! Thank you David for a great experience, we will definitely be back. read more
2 months ago
Roll with the Punches Located at the bottom floor of the Hotel Valencia, this Santana Row Ozumo is their second location, with the original being in SF. This Japanese izikaya** spot is known for their vast selection of sake, Kobe beef, and robata grilled items, as well as the usual sushi/sashimi options one finds at the typical sushi restaurant. The Good: *Reservations via their website & OpenTable *Certified official Kobe Beef® *Dog-friendly outdoor dining *Not a particularly large menu, but big enough that everyone should find something. We arrived with a party of seven and had no issues with even the pickiest folks. *coughcough*Mysister*coughcough* *Carissa's grilled salmon dish was cooked perfectly. *I really enjoyed the Honcho roll, as it was well-put together and had a great balance of flavors. *Nothing to complain about with the Chirashi bowl, as all the fish was fresh and tasty. The Meh: *My brother ordered the ramen, and I took a few sips of the broth, and I wasn't too impressed, but he didn't know better, so yeah. *Not a fan of their miso soup, as it was too kombu forward and lacked that sweetness that miso lends to a dish. Normally, I'd never complain about the miso soup, but they actually charge ($6) so it's fair game in my book. *Prices are, well, this is Santana Row, right? So, yeah. *Parking can be a bit of a bear, but only if you try and park in the closer garages. My advice is to park in the farther garage by the movie theater. Yeah, it's a bit of a schlep, but people watching is part of the fun here at The Row™. The Ugly: *Service was pretty good at first until all the main courses arrived. Which was the problem, as not all the mains arrived as *someone* was still missing theirs. So we waited... and waited... finally, I had to get up to look for the waiter, only to find him yucking it up with the hostesses. The food finally arrived and he gave some cockameme excuse about "... they were just cutting up the fish fresh, and that's why it was late." Right... Just say, "Sorry, we fucked up." And we can move on. I'm not a fan of being bullshitted. Conclusion: Maybe one of the better sushi spots we've eaten at in the South Bay, but the prices, location, and sus service give it a big downgrade in my book. **Izikaya is basically a Japanese version of a pub read more
5 months ago
Kiki was such a good helper. Made everything simple. We told him to suprise us with a roll and it was so good we ended getting two. Will definitely come back hoping kiki will serve us again. read more
5 months ago
Sushi and food was okay...one of the few sushi place open late...your invoice comes with 4% employer living wage surcharge...what is that? It's a party of one.....plus tip and tax...and this charge on top. You are not obligated to pay this...not recommending this place....if these charges exist..... read more
*3.5* My friend and I came around 3pm on a Saturday and it wasn't super busy. Our order was taken at a timely manner and our food arrived promptly. The staff had let us know of happy hour and we happily ordered a few items off of it. The vibes were nice, not too loud, and nicely dim. Food: - Umeboshi cocktail: Did not taste any salted plum. The Sakura vermouth made it super floral and the after taste wasn't pleasant. - Chicken skin skewers: Umami, crunchy, and slightly sweet. 10/10 - Takoyaki: Inside was way too mushy and exterior was a bit soft. Didn't give off authentic takoyaki. 5.5/10 - Wagyu Tarutaru: Quite bland and too creamy? Since the wagyu is already fatty, the added avocado didn't do much, but take the fatty and creaminess over the edge. We got tired of it after a couple of bites. 4/10 - Juryo Sushi Platter: We chose to do nigiri for the platter and the amount of rice to fish ratio was perfect. The fish was fresh and delicious. Our personal favorites were the salmon, hamachi, scallops, and fluke. One small thing - wasabi was lackluster and did not pack a punch. 9/10 - Hotate (scallop) and Salmon Belly Nigiri: They were delicious. Still thinking about it. The salmon was just slightly seared and had all the right fattiness. The scallops were large, sweet, and bouncy. 10/10 Prices were pretty high, but it is located in Santana Row so it is expected. read more
1 year ago
Everything is amazing. The food. The atmosphere and best of all world class service. Run dont walk to Ozumo. John Del Rosario and crew represent excellence in Japanese cuisinie. read more
We went after a lunch rush on a Saturday. Place was pretty empty and we were seated right away. Food also came without a wait. Tofu dish was pretty good but don't know how it was presented in a bowl with minimum soup. We liked it though cuz the taste was good. Rolls were ok as well. Need to come in a group so that we can try more of their rolls. read more
1 year ago
Loved the service Food is great and tasty The tea was not that impressive The ambiance is quite and relaxing read more
5 months ago
We have been coming to Santana Row for a decade but our first time at Ozumo. We came for lunch on a Friday to celebrate our anniversary and there was no wait and plenty of seating. The service was great but took a while because of limited staffing. We ordered the fried chicken appetizer which was spectacular. We ordered three rolls which all were delicious. I also ordered tempura udon to go for a friend I was visiting afterwards. The restaurant has a moody ambiance with natural light and dark walls. I didn't think it was kid friendly which is why we chose it for our date lunch but I did see a baby across from us (no sign of high chairs but I didn't ask). It is pricier than most sushi places but you are paying for the location. read more
More info about Ozumo
355 Santana Row
Ste 1010
San Jose, CA 95128
West San Jose
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(408) 886-3090
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https://www.ozumosantanarow.com
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Ask the Community - Ozumo
Do they ever answer the phone ? I've been calling for 2 days and keep getting a recording saying I'm contacting them during non business hours
Is this Ozumo the same as the one in San Francisco?
Yes but their menu is completely different. Unfortunately, the quality of food here is not as good or as fresh as in SF location.
Are gift cards still available during the pandemic? If so, is it a set limit or customizable?
They are available and also customizable. Thank you for asking:))
Are there vegan options?
We do have a few vegan options. In the next month as we get closer to serving guests inside the restaurant as well as outdoors we will be serving a larger variety of gluten/free options.
How's the parking during Sunday noon?
I normally park in the parking lot ( closest to Left Bank)by 11:30 and there is normally not an issue. After noon time you will still be able to find parking but you will probably wait for a space.
Do you have gluten free source sauce/tamari available upon request?
Yes we do :))
Can we make reservations for a large party?
Yes please, please call me at 510.206.9458 and I will help with your reservation personally, Andrew;))
I see the brunch specials menu, but can you also order the full sushi menu at brunch? And do they take reservations?
Yes and Yes!
Do you guys do gift cards?
Hi Francis, thanks, yes we do, sold in house in Ozumo Santana Row. Please note that Gift Cards for Ozumo San Francisco are not valid of Santana Row location.
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