The team at this facility is extremely helpful and have a friendly demeanor. The environment is…read morevery clean and the operations are smoothly managed. Based on my positive experience, I would be pleased to recommend this establishment to any friends or relatives seeking such services.

My experience was disappointing. When I arrived to visit my dad, the first thing I encountered was…read morethe Director of CNAs discussing a staff member being on a television show. There was no greeting or welcoming atmosphere for visitors or residents' families. In my opinion, management should spend more time focusing on supporting and recognizing the staff who are working hard every day and providing quality care. A more professional and resident-focused environment would leave a much better impression.

My mom was at this facility for 3 months The care she…read morereceived at Oakwood Gardens was outstanding. The physical therapy department was instrumental in my moms recovery ( Robby and Doris ) The nursing aides are all very friendly and helpful They clean each room daily My mom loved the food Would recommend this facility to anyone who needs rehab

Worst place for your loved ones, worst sleeping accommodations, like sleeping on a camping cot , a…read morerestroom to be used between 6 to 8 person, showers 2 times a wk if lucky Community showers.No privacy .Worst food .So sorry that I was there for a short.I wasn't treated with dignity. I'm a Person.

Very nice facility with friendly and professional staff. A big shout out to Neetu my CNA. She was…read morealways cheerful and took very good care of me. The rehab staff was kind and motivating. I came in non-ambulatory with a fractured pelvis and after 12 days I was able to go home with a walker. I would highly recommend this facility. The only reason I didn't give 5 stars is because the food could be better. Some things were good and others weren't.

I am heartbroken and outraged by the gross negligence of the skilled nursing facility where my…read more91-year-old grandfather was receiving care for his physical therapy. He was supposed to recover there and return home, but because they failed to properly monitor his catheter, he developed a severe infection. He was transferred back to the community hospital, and the infection entered his bloodstream. Ultimatley, he passed away. At one point, we spoke with the director in charge late in the day. While we voiced my concerns, she didn't even make eye contact--she packed her bag, shut down her computer, and got ready to leave. It was clear she had no real interest in addressing the issues, and that moment reflected exactly why the facility runs the way it does--with indifference and a lack of accountability. They never followed directions, and any time I asked questions, no one knew the answers. They blamed the previous shift instead of taking responsibility. No family should have to suffer a loss because of such neglect. I urge others to stay far away from this facility. Their inaction cost my grandfather his life.

I would give Sierra Vista 10 stars if I could! I was apprehensive about my husband being…read moretransferred there because it was only rated 3 stars, but I really had no choice. They are the only facility in the Fresno area that would accept someone with his diagnosis. When I removed him from his previous facility that was rated 4 stars by Clovis Community, he was so weak that he could not sit up or stand because he had lost nearly 30 pounds because of their poor care. The receptionist at Sierra Vista was very welcoming. The staff was friendly and I could ask any staff member about his condition. At his previous facility I was only allowed to speak to one person and she never gave me answers to my questions regarding his weight, BP, etc. Sierra Vista's dedicated Physical Therapy staff was able to get him up on his feet and walking again. I am extremely thankful for them doing that! When he was discharged to go home many of the staff hugged him goodbye or gave him a kiss on the cheek. They will be happy to know that he is still up and walking. Thank you Sierra Vista!

I take reviewing Sierra Vista healthcare center very seriously because someone's loved one's life…read moremight depend on it. I first want to say that the staff was very kind and hard-working. My Dad had been to Willow creek 9 months prior and had a better experience- but his health was not as bad as it was so it's hard to compare. Willow Creek and no other facility would accept him except for Sierra Vista because he needed a self catheter every six hours due to foley complications he had at the hospital. I'm very grateful that they accepted him and were willing to do this difficult job. My dad arrived after being in the hospital for two weeks. He was immobile and we were hoping he could gain some strength through physical therapy. Upon arriving, I remember feeling as if things were not set up for a patient to succeed physically. My dad's bed felt very cheap and had no rails for him in case he fell. The TV didn't work and he wouldn't have been able to see it anyway, because the bed could barely prop up. He could barely reach his food due to the height differences of the bed and the table. The food was absolutely terrible, and I repeated to them several times that it took him hours to eat. He needed the food to sit in front of him for hours and that he would eventually eat. After 20 minutes of putting the food in front of his face, they would take it away and toss it. Due to this, his kidneys failed because he was not getting any food. They also restricted his fluids because his sodium levels were not great but it was clear he was completely failing from dehydration and malnutrition. We had some other issues and I felt it was almost impossible to get a hold of the doctor. I think there's one Dr on sight once a week or so... when my dad had an allergic reaction, it took hours and hours for them to get approval to put hydrocortisone on his skin, so I actually went to CVS and got it myself because he was suffering. After four days, my dad declined terribly. He couldn't even speak or understand anything. They had trouble getting the catheter in and his bladder got distended so they had to call emergency. At Emergency we learned that my dad's kidneys were failing. He was in the hospital for another two weeks and ultimately it was because he didn't have fluids or proper nutrition. My dad was put on Hospice and since he has been in assisted-living- it's been a miracle and he has made a complete turnaround. I really think it came down to nutrition and comfort. Sierra Vista has some things to work on like cleanliness, the humidity was almost unbearable, the food was a huge issue... But I do believe the staff did their best. All really good people... physical therapy probably wasn't the best situation to put my dad into, so I can't put all the blame on them... I feel he was neglected a bit, but I also think the staff had so much on their hands with other patients. I think if your family member is declining at any facility like this, it's best to get them somewhere very comfortable because being comfortable and fed well is the key to healing.

Isn't it a shame that I can't give this place the 5 star review that I had planned. But after I…read morewas told that we cc6have packages delivered here and they would safely get into my hands,and 3 of 4 were unaccounted for, how can I? Amazon stated that they wrote given directly to a receptionist at the front desk. When . .my own caregiver went up to ad6,they were uncoverned. Other than that, the care is fine. But losing packages is a big deal with me.

I meant COVENANT POST ACUTE nursing facility at 3408 E. shields. FRESNO the cure is excellent. The…read morenursing staff is excellent. Their CNA's are good to. Excellent I recommend this place HAILE. I got here a couple months you need to check out the patio. It's beautiful STEVE.

Skilled nursing facility rehab. Staff was nice. Not many workers. Food was absolutely disgusting!…read moreThe physical therapy was never done. We are moving to another SNF.

The facility is bad need of repair! The room had no curtains! My friend called it hell!! I wouldn't…read moresend anyone to this facility! The food I wouldn't feed my dog!! Disgusting

I just spent a little over a month at the Terraces Skilled Nursing after having lower back surgery…read moreat age 87 and I have nothing but praise for my stay. (Note: I was an independent resident at the Terraces for almost 6 years before needing to use this part of the Terraces continuous care organization so I may be a bit biased.) I came to skilled nursing a bit groggy after 3-4 days at Fresno Surgery Hospital up the road on North Fresno St and immediately felt at home. I got a private room with a button I could push to bring a caregiver quickly with a cup of coffee or to otherwise administer to my needs. It was quiet at night (thank God!); good nutritious meals came on time, therapy sessions started immediately, and all personnel were pleasant professionals. Speaking of personnel, I'd like to mention a few who stood out: caregivers: angelic Erika; quiet and hardworking Shandir; exuberant, funny Brandi; quiet no-nonsense Angi; outgoing Agnes, with Nigerian accent at beautiful dress; and fast working Carol were all exceptional; nurses, engaging Nani, quiet Mckenzie, heavy metal lover Ozzi; physical therapist, funny, quick-witted John and occupational therapist, Chase, with a dry sense of humor. My sincere apologies to workers I've somehow forgotten in my current slight fog. I plan to begin outpatient physical therapy there with Clara (?), soon. I have no complaints with my Skilled Nursing stay. The folks there did all they could do, in my view, to prepare me for independent living and the slow recovery of my back and legs. Highly grateful and highly recommended.

Ate at the Bistro. Waited over 35 minutes while others that came in after us got served. Food was…read morehorrible. Quesadilla was burnt and the special Hawaiian Chicken kabob bowel was cold brown rice pink chicken and not half the ingredients that was listed. No tangy sweet glaze sauce as intimated. Unprofessional staff with no gloves and handling food with hands. Horrible experience.

The care was excellent , my mom received while recovering from a stroke . Staff had many activities…read moreto keep her moral up and the physical therapist and nursing staff were so caring and personable . The care my mom received was stellar . The staff made such a difference in a very caring warm environment . The dining experience was wonderful also , I loved the extra effort coordinated either activity director and the chef to add some fun and joy to my mom and others recovering . I will be forever grateful for Morning Star and helping my mother at such a difficult time regain her strength and keeping her spirit upbeat .

Hello, I'm Bro Roy and I wanted to share a few thoughts. I'm very happy with the quality of care,…read morehere at Morningstar. The Nurses are Amazing, Michael, Rosa, Josh, Trine, all of them go above a beyond. Very caring.... Also the FOOD is great too. I don't know my future but it's nice to to know My family has a Go To Place!!!!! God Bless You all

I cannot say enough about California Home Health. My 92 year old mother needed physical therapy to…read moreget stronger. After two major surgeries, she was needing to get her strength back. We had the most amazing physical therapist, that truly cared and gave my mother the guidance she needed. The people in the office are a pleasure to work with. I cannot say enough how they go out of their way to help in any way they can. After therapy, they called to check to see how my mother was doing. It means the world to us to know that caregivers out there really do care. This is truly a company with heart.

From the owner: Providing quality Home Health Care to the Central Valley!read more

thus far my mother was xfer from st agnes hosp to valley healthcare center due to her health was…read morefailing from the spread of her lung cancer all over her body. in addition, her copd throughout her life was under treated and over medicated by proair escribe @ walgreens unbeknownst to her and dr lemon ccare facilities (todd rn caught it and corrected the system) 12/2016 allegedly by unlicensed detectives in the county of fresno color of the law t18s248 241 1001 ca pc 664/187 which indirectly ties with cartel ms13 bulldogs m taylor marijuana interstate retaliation. however, the current residence provides added security with medicine mgmt. as for initial crmc misdiagnosed stage iv lung cancer and brain tumor absolutely full liable with all physicians 3rd party liability major medical malpractice scandal cover up district attorney lisa smithcamp t18s1001 fully aware of october 2015 pre operation. entire crmc cancer center will be up for nih et al review along with fresno best known v lawyer ms english at wild tipton firm apparently racist classist bigotry with poor people that justice will prevail due to direct victimization from association of her son. foreign investment also space x stem cell parkinson's disease, rfid microchip implanted without consent nor authorization and fbi lance which identified himself as such only to cat. every lab results will be submitted at evidentiary hearing for medical expert examiner. suspicious pda t18s1001given by narc dealer pimpin j's mom evelyn. 2016 da office ignored sawl law firm while son false imprisonment t18s242 in rural area detectives absolutely witness her frail situation "falls, urine on self, etc" gangster like held her quasi captive no transportation no social services punitive damages for depression in crying county city lawless feds dope pushers couldn't comfort a lost soul while the son was victim himself. entrapment was primary concern but appeals court even if to us supreme court justices ca health care will be revamped eldercare. especially medicare denies her own disabilities under medicare pre 65 vs coerce under b trumpcare poor gets poorer but overall still monitoring

Nick in admissions is such a great person to work with!! He made the inevitable happen when I was…read morein a bind. My father in law needed a facility to go and when no one would take him Nick and his team accepted him on good faith. Thank you so much Valley Healthcare!!