Was a guest for over a month and this is the bezt . the therapy was fantastic. I had not walked for…read moreover two years and they were patient with me and helped me to walk some. The CNAs are so kind d and sweet love them. I highly recommend this place for rehab or for your elderly family members

My dad was a patient there for one day they were supposed to help him cut his food help him eat. We…read moreshowed up and he was slouched. Could barely reach the tray and he was by himself he would call. No one would come terrible place even though it got a good rating I guess this is the best. The city has to offer. Nursing homes are terrible.

My wife passed away on December 7th she only weighted 62 pd I fill like they starved her there. I…read morekept telling them that she could eat but they wouldn't listen to me. And every time that I would call no one would ever answer the phone.

The house keeping is awesome!!!! they keep everything stocked it's so helpful! I appreciate itread more

This place is nice. I really appreciate everyone who works here. A big thank you to Kanwaljat Kwai…read morefor helping my Mom. And all the others from Speech therapy, PT, OT, CNA & nurses. Thank you all for taking good care of my Mom and others.

My partner was in there for thirty days and they were outstanding with their care.Okayread more

I would give Sierra Vista 10 stars if I could! I was apprehensive about my husband being…read moretransferred there because it was only rated 3 stars, but I really had no choice. They are the only facility in the Fresno area that would accept someone with his diagnosis. When I removed him from his previous facility that was rated 4 stars by Clovis Community, he was so weak that he could not sit up or stand because he had lost nearly 30 pounds because of their poor care. The receptionist at Sierra Vista was very welcoming. The staff was friendly and I could ask any staff member about his condition. At his previous facility I was only allowed to speak to one person and she never gave me answers to my questions regarding his weight, BP, etc. Sierra Vista's dedicated Physical Therapy staff was able to get him up on his feet and walking again. I am extremely thankful for them doing that! When he was discharged to go home many of the staff hugged him goodbye or gave him a kiss on the cheek. They will be happy to know that he is still up and walking. Thank you Sierra Vista!

The CNA's are the best. The Physical Therapists were great. Nursing Staff were always ready to…read moreattend to your needs. THE FOOD IS TOTAL GARBAGE. I was there three months b/c of a car accident. If I had to put some one in this home I believe I would feel good about the general care. I of course would have to bring meals for my loved ones because honestly their food was not edible. HOWEVER **** if you are there with a wound this is not the place to be. My wound nurse decided to oil up my wound then proceeded to tightly bandage my wounded leg. This was not the surgeons orders. Wound nurses are suppose to be a specialized skill. Well this one wasn't. I went home thinking I was finally on my way to recovery. Three days later my wound had opened and I could see the hardware in my leg. Hugh hole. Returned to E.R. Turns out the infection had turned to MRSA and I had to be readmitted to the hospital to open the wound, clean it out, remove the rod in my leg. So now I'm back to square one. After the hospital I went to Willow Creek. Not my choice but because I now had MRSA I needed to be in isolation. DON'T GO HERE. Everyone is lazy. You rarely see your CNA, your nurse is NEVER on time with meds, and sometimes my call button would be on for 1 1/2 hours. Not the kind of place I'd send my elderly. This place is ABSOLUTELY THE WORST! This is a long account and I'm skipping the next 4 weeks. The long and the short of it is: I loved the people at Sierra Vista. Watch out for the wound nurse, make sure you can deliver meals to your loved ones. And remember to stay away from Willow Creek. I would have given this a 5 because I loved the people. I subtracted for the terrible food and the unskilled wound nurse.

The manager left a note on my prior review just your typical BS statement so I thought I'd update…read moremy review. How about that picture of my mom's foot? That's the quality care you get a San Joaquin gardens. Two and a half months ago there was no sore on the foot. Now it's got gangrene and will have to be amputated. Go ahead send your parents here. Good luck

Admittedly, we can only offer a visitor's perspective, but we were VERY impressed. We attended a…read moreresident's art show, and we're able to speak to many residents. Every one of them looked happy, healthy and fully engaged. They chatted happily about the lifestyle there, and were justifiably proud of their art, some of which boarders on museum quality, and all of which was expertly done! We got a tour of the property, and oh, my gosh! It is gorgeous. Well kept, clean Mediterranean style design. The amenities were many and varied from restaurants to a gym, from a residents' garden to clean, spacious, well equipped common spaces. There is also a facility tram, much like a combination community bus and taxi, which can be hailed on demand from convenient stops throughout the community. We noticed some negative Yelp reviews for short term convalescent care and we asked about it. Apparently some short term patients come expecting hospital level care for which The Terraces is not equipped. Understandable from our perspective. In general, this community of seniors is a wonderful facility. All of the staff we met were caring and friendly, and all of the residents we met seemed wholly satisfied. If this is a service you're researching, we highly recommend including this facility on your considerations.

The care there is outstanding, everyone is caring and compassionate. My Mom's nurse Erika was…read morewonderful she took great care of her. All of the cna's were sweet and always willing to help. The PT staff were very good and caring. There is one person who really stood out, it was Kelly Hadley, she was amazing, she's not only the wound nurse but she was so helpful to me, she was always willing to help me if I had any question's or if I needed help finding doctors for my mom. Although Keystone really is old and does need some tender loving care, the staff makes you overlook that.

My mom was at Keystone Post Acute starting the end of June through the middle of September, on and…read moreoff due to hospitalizations. I wanted to say when we first arrived, I was not happy. I was pretty nitpicky about the room, the temperature not being cool enough when it was 100 degrees outside, the lack of immediate attention. I am writing this review to let you know that things do get better. You need to give it some time and be patient. Whenever I had an issue with the care my mom was receiving, I would talk to the staff, and immediately it was rectified or looked into and the issue resolved. There was staff that would stay in my mom's room at night so she would not be alone. They were so kind and truly made the experience lovely. My mom would be very emotional some days, and they would call me so I could speak with her or reassure her that everything was OK. I would like to personally thank Jessica, Raj, Paula, AJ, Mike, Michelle, Peggy, Sherry, Kelly, the wound care nurse, and the rest of the staff. I did visit her everyday and could see that her needs were being met. Finally, my mom was ready to come home so she could watch her hummingbirds on the front patio, pet her cat again, and sleep in her own bed. Sadly, my mom passed away October 1. It was a difficult 4 months leading up to her discharge, but I am grateful for the care she received while at Keystone. I definitely would recommend them to anyone.

I suffered from a stroke in early May 2024. Being almost paralyzed I was sent to Fresno Post Accute…read morefor recovery. I was in a lot of pain to barely move. The staff were extremely understanding and provided me with care and compassion. They were extremely attentive to my needs offering support and spent valuable time with me. As I regained mobility, I was able to leave the Center in mid August 2024. Now that I think about it, I was wheeled in and I walked out with a cane. I'm eternally grateful for the support the staff and Administration provided; it was critical to my recovery. Thank you Fresno Post Accute for your excellent care.

The care was excellent , my mom received while recovering from a stroke . Staff had many activities…read moreto keep her moral up and the physical therapist and nursing staff were so caring and personable . The care my mom received was stellar . The staff made such a difference in a very caring warm environment . The dining experience was wonderful also , I loved the extra effort coordinated either activity director and the chef to add some fun and joy to my mom and others recovering . I will be forever grateful for Morning Star and helping my mother at such a difficult time regain her strength and keeping her spirit upbeat .

The medical staff at this facility (for the most part are great) They take care of the patients…read more The Admin staff is another story altogether. There's the Director who doesn't care about the patients or the families that visit the patients. These are family and friends visiting and they deserve to be comfortable while visiting. They have those metal chairs that you sit on at bbqs or play cards. The Director of Nursing doesn't like to be asked questions. She may have a heart of Gold. Good luck finding it. The person helping Social Services is indescribable. She struts around the facility is screaming tight tight jeans. During our status meeting we were told upon discharge they would provide us with a hospital bed, shower chair, walker and a home health nurse. Well that didn't happen. This is what happened. We were told on April 29, 2026 that our insurance was terminating our stay by May 1, 2026, but I could appeal. I appeal that afternoon and was told it would take 1-3 days. I was naive to think the appeal would be approved because my husband was not ready. On Friday, May 1, 2026 at 3:30 I was sent a text that it was denied. She said the discharge would read against medical advice. How is that when we have no choice. Sge ended the text by saying thank you for understanding. Understanding what. There was no choice. Duh We had to leave on Saturday, May 2nd which was Saturday. Where was the hospital bed, the home health nurse, shower chair and walker. I brought it to her attention and it was crickets. I get to the facility on Saturday to pick up my husband and I contact the woman and she says are you there because it was before 8am. Why would I watch full day to pick him up. We were told we had to l ave so we had to leave. If Theodore tie was worth his salt he'd make sone changes. 1. More comfy chairs. He could apply for a grant to get better chairs. 2. The Director should have to introduce herself when new people arrive and nit keep her nose into a computer. 3. The woman helping social services should have to dress more professionally abd not argue with the patients about a lawsuit the patient guest know what she's talking about and gets into an argument with the patient. She needs to learn how to talk to people or better yet be transferred somewhere or lose her job period. Although you don't expect the four seasons the food could be better not tough , burnt or mushy vegetables. All the people that have to be there they should be given better food. I have never been treated like we were being used as a coverup and we couldn't get what was promised to us. Where's the empathy, compassion and caring. Oh I know it's Oneida's when you get a scoop of ice cream from the Director.

I cannot say enough about California Home Health. My 92 year old mother needed physical therapy to…read moreget stronger. After two major surgeries, she was needing to get her strength back. We had the most amazing physical therapist, that truly cared and gave my mother the guidance she needed. The people in the office are a pleasure to work with. I cannot say enough how they go out of their way to help in any way they can. After therapy, they called to check to see how my mother was doing. It means the world to us to know that caregivers out there really do care. This is truly a company with heart.

From the owner: Providing quality Home Health Care to the Central Valley!read more

Nick in admissions is such a great person to work with!! He made the inevitable happen when I was…read morein a bind. My father in law needed a facility to go and when no one would take him Nick and his team accepted him on good faith. Thank you so much Valley Healthcare!!

My grandfather was suppose to be here for 5 days, but we moved him after 2 days because of the…read morehorrible treatment he received there. They basically kept him doped up on morphine so they wouldn't have to deal with him, and denied ever giving him morphine. They were told that he could only eat soft foods, and the first night I got there to visit, they had a pork chop, a hard roll, and veggies on his plate. He managed to eat 2 spoons of peas off the plate. The next morning, they told my parents that he ate almost all his breakfast and that he was greatly improving. My grandfather's last remaining kidney is functioning at less then 5% and he has been refusing food for the previous 2 weeks. Barely eating 100 calories a day. So to say he ate as much as he did was clearly a lie. Also, they left water out for him, but he was too weak to hold a glass. I never saw a nurse helping him at least drink water. His mouth was bloody and cracked from dehydration. When we checked him out to transfer him to a better facility, the medication charts showed they never gave him morphine, when clearly the bottle had a good portion removed from it, and he was clearly heavily medicated. They also put in his discharge papers that his health had greatly improved on his stay there, even though it is easy to see his health is rapidly declining. Also, right before the transport came to move him, a nurse walked in with his breakfast (again with foods he couldn't eat), sat the tray down, turned and saw the transport, and then said "oh thank god" at not having to try and feed him. My father, grandmother, and I all heard her snide comment. If you have loved ones, that are really ill and can't advocate for themselves, this is NOT the place for them.