Overall I'd give it a 3. There were staff that did one on one that were fantastic at their job! We…read morewere very pleased with their care AFTER my grandpa was put with a one on one, due to a fall being there two days after hip surgery at 94 years old. My mom had kept telling them he wants to get up he thinks he can get up and walk also having vascular dementia. He was stubborn and kept wanting to get out of bed nothing was done for that and he ended up falling, how long was he there on the floor we the family aren't sure. I was in the area that night and when I got the call to go check on him he was sitting in a wheel chair no blankets, no socks, right in front of the nurses station. I was really upset and asked them why was he sitting here cold and no socks or blanket. I asked if he could have socks on and the nurse said "sure" so why didn't they put them on him? I put some and checked him out made sure he wasn't seriously hurt. He was sore on arms and back but he said he was ok. After that incident he had a one on one CNA 24/7 due to being a *fall risk* . That is when my mom who was there daily as she had been and learned all the CNA's who would be taking care of grandpa for his stay there. We were lucky to get some very special people who really showed they cared for their patients! Ones who took the time, who listened to grandpa and who would converse with him. He was one strong old man and he was a character, we are saddened he passed there with my mom and I by his side. The dementia only got worse and aggressive and he lasted two and a half months. We are so please with the CNA's that we got close to Kay, Bianca, Niezel, April, Mylee, Manpreet, Robeil, Kobe, & G. Most importantly one who always made us feel comfortable leaving at the end of the day was Jennifer (PM shift). She would make sure he was cleaned and comfortable. She was amazing and made this experience at this facility comfortable, that grandpas was in good hands. We truly appreciate you and all you do for your patients. For your patience, for your care, for your love, for the concern and for the Laughs! Thank you all so much!! Mario G's Daughter & GrandDaughter There are many Nurses, CNA's that are over worked in facilites such as this one. You can see the tiredness on their faces, the patients who get overlooked, it is sad to see them get neglected and not saying purposely but it happens they get overlooked to be changed or helped with feeding (which was observed while there). We need more people in that career who have a heart not just do it as a job because the attitude and the looks and their mannerism shows they feel other wise and for a family who has a loved one in there for whatever reason, who have to deal with a person who doesn't want to be there isn't a good thing. Observed the LVN's being rude and snappy with family. We really cared for Dona, and Fatima. Thanks to them! My son also made some friends who we plan to go back and visit soon! Alan, Charles!

HORRIBLE place to send someone that needs extra care! They took horrible care of my grandpa and…read morewhen we finally moved him out he was severely malnourished to the point where he couldn't even open his eyes. They refused to feed him because he was unable to feed himself and would mark it as refusal to eat when really he couldn't feed himself or give himself water. We finally moved him to a new home, and the nurses and hospice could not believe how badly he was neglected at horizon. The only good thing about horizon is RICO! He was awesome !!!!

Location: Lindsay Pimental Hand to Shoulder Date: May 7th,…read more2026 Services: Hand Therapy Session This week I was able to get an appointment for my hand rehab therapy located in the North Fresno area. I've been going there since about the beginning of this year to present time. The staff they listen to you they work with you they want to understand you once and your needs and your sensitivity your pain level and if you have any questions please feel free to let them know. My doctor initially submitted a referral due to my carpal tunnel and the sessions for my hand therapy journey began. I'll shower turn the stuff is great with communicating to the clients. They do have a fee if you decide to cancel or reschedule within 24 hours of your scheduled appointment. Overall I receive a outstanding customer service experience every time that I'm getting hand therapy sessions.

Went to Lindsay Pimentel Hand and Shoulder Therapy today. I have been here for physical therapy…read morebefore. Great staff and excellent physical therapy. Both hands are injured cause pain. My orthopedic doctor found I have developed arthritis in one of my hands. I learned about my hands and apparently this condition is common among women. I went through the evaluation and assessment procedure. It was great because I learned a lot about my hands. As a professor, I taught and trained students for 22 years. I always wanted to give students feedback to ensure they understood the material I was teaching. As a Supervisor of student teaching I worked hard to give written comments about their teaching. All that handwriting impacted my hands. Anyway, this is a great place to get physical therapy for my hands. More later.

If you are looking for a place to take your child to speech therapy I can only provide my own…read morepersonal experience so take it or leave it. 1. I didn't know that as a new client you will not be assigned a regular appointment or therapist. If you are lucky enough to get assigned don't be surprised if you still get different therapist every appointment. 2. The front desk ladies are either overwhelmed, not happy or properly trained to be friendly and/or provide direction. I really do like the therapists there, but as a place where they are supposed to help my child communicate, I don't feel the business cares enough wanting him to improve. It's hard to do when he gets assigned a different therapist almost every week. It just feels to me at the end of the day they are a business and they want as many clients through the door as possible. I wish it was easier to change providers. I am so sad I went with them.

This has been a great experience for my child. My child's language skills and confidence have…read moreimproved significantly. The program is completely tailored to my child's needs. The talk team is amazing!!

I couldn't rate it lower than one star because it doesn't let me but i have had absolutely no help…read morefrom the doctor there. The nurses are always rude as if they're doing us a favor to be helping us. Every time I've asked for something in my doctor's notes it's always been wrong or what he feels like putting as if he's the one that is in pain vs the patient. He has never even checked me just sat with me for a total of 4-5 minutes at most to ask how I'm doing and then say to continue what I'm doing even though i haven't gotten better. No recommendations, no sympathy but yet i get looked at weird and judged if i complain in any way to the nurses. Go anywhere but here for help. His name is PAUL M GAHLINGER btw so you steer away from him.

My appointment was at 830 and I was not brought into the back room until 1030. I did not leave the…read moreoffice until close to noon. They say the physical only takes 30 minutes, however it took 1.5 hours and they did not apologize for the wait or anything.

My 5 year son has been receiving therapy for over a year now. He talks about wanting to see Natalia…read morethe whole week. My wife and I have noticed a positive change in his speech. We have had a lot of people helping our son grow into the little man he is and Empower has been the biggest non-family difference. The staff is kind, non jugmental, and welcoming. The wait room is clean, wifi, air condition and stock with book/toys for young kids.

All the staff at Empower have been kind and courteous. We see Priscilla for OT, and she was the…read morefirst professional in our journey of understanding our son's autism who really helped us and him. She quickly got to know and identified his needs- I had never seen my son calm down and focus like he did on our second session. Equally as important, she gives excellent education for us as his family. She explains the process and helps develop tools so we can help him at home. Now we understand his sensory needs, and we have a sensory diet to follow. We have tools to actually help him when he's disregulated, where we used to feel powerless. We've been to other OT's, but worked to come back and work with Priscilla as soon as we could. She had truly helped us understand our child better, and forever changed our lives in the process.

We have had a great experience.. my son has been going for 3 months and in those 3 months I have…read moreseen such a huge improvement with his communication skills.. he try's to say every word and loves when u say it with him.. he has been more confident communicating his needs and wants and all thanks for his therapist...

Great company, great service, professional staff with a welcoming environment. Offering…read moreoccupational therapy and speech therapy with open availability.

Came to check on our neighbor who was doing rehabilitation here and the facilities were great…read more The staff were helpful and friendly, the facility was clean and our friend said he really liked it there. I felt the quality of care here is top notch. He is doing physical therapy (both indoors and out)

Only now, more than four years later, have I found the emotional strength and moral courage to…read morepublicly speak about what my family experienced at San Joaquin Valley Rehabilitation Center. My father entered this facility with documented "good rehab potential." Until only weeks earlier, he had been ambulatory and self-sufficient. Yet almost immediately, Dr. Cha repeatedly dismissed his worsening condition as simply "old age." What we witnessed felt less like compassionate rehabilitation medicine and more like an elderly patient quietly being written off. One physician later intervened with IV hydration and steroids after recognizing a serious decline in my father's condition, and we saw noticeable improvement. Yet shortly afterward, according to staff, the IV was removed despite my father struggling to swallow even water. Communication with the family was deeply inadequate despite staff knowing my father spoke no English and communicated only in the Calabrian dialect of southern Italy. He was therefore heavily dependent upon proper medical oversight, attentive observation, and honest communication with family members advocating on his behalf. The medical records later obtained by our family contained troubling inconsistencies, contradictory notes, omissions, incorrect dates, and even the wrong gender in one report. Most heartbreaking of all was the feeling that my father was no longer being treated as someone worth fighting for. Despite ongoing weakness and COVID symptoms, he was discharged to a skilled nursing facility instead of receiving higher-level hospital care. Two days later, he was dead. After reading numerous prior reviews of San Joaquin Valley Rehabilitation Hospital, I was deeply disturbed by how many experiences closely resembled our own concerns regarding patient care and Dr. Cha's medical oversight. Multiple reviewers described issues involving medication management, poor communication, dismissive behavior toward family advocates, questionable treatment decisions, and inadequate patient care -- concerns that strongly parallel what is documented in our records. My concerns are not speculative. I possess extensive medical documentation, medication records, physician notes, timelines, and related evidence that I believe demonstrate serious negligence involving Dr. Cha and, by extension, San Joaquin Valley Rehabilitation Hospital. What is especially troubling is the consistency between our documented experience and the accounts already publicly described by multiple other families here. Because these matters are supported by substantial documentation, I am willing to privately share relevant records with legitimate investigators, attorneys, licensing authorities, journalists, or families seeking information regarding this facility. If others experienced similar issues and wish to compare records or discuss concerns privately, they may contact me. Patients and families deserve transparency, accountability, and safe medical care. I would never entrust a loved one to this facility.

I recommend you stay as far from this place as possible! We were referred to this center for my 3…read moreyear old who needed help with his fine motor skills. During the evaluation, the occupational therapist, who happens to be the owner, diagnosed my son with sensory processing disorder. Later on I discovered that she does not have the ability to diagnose; that's the pediatrician or child psychologist's job. Therefore, for a few months I took my son to her under the pretense that he has this disorder. I doubted it, but I kept taking him there just for peace of mind and under the impression that this therapist was a professional. Boy was I wrong! At each session, my son would play on the swings, with balls and other toys, etc and the only criticism she ever had of my son was that he would say "no" to some of her requests to play with something else, or do another activity. She would speak to me with a condescending tone when discussing this, and she basically made it seem like it was all my fault that he behaved this way. She would say things like "I know he's only 3, but if this behavior continues, he'll have problems with the authorities when he's a teenager!" I should have taken my son out of there then, but I optimistically kept going until this following incident: During one session, my son was in a bad mood and didnt want to do therapy. I could hear him crying and screaming from the waiting room. I asked the receptionist if I should go in and she said to wait it out. 30 minutes later, the therapist ends the session and asks to speak to me privately. She tells me that my son was acting horribbly and wasn't obeying and listening to her and the only way his behavior stopped was when she told him she's going to "SPANK HIS BOTTOM" if he didn't stop crying!!!! WTF??? I was tempted to fly across the table and kick the living s***'out of her! Instead I calmly asked her what she did and she said she has said this to other kids and the bad behavior has always stopped!! I said what were you going to do if he didn't stop because you obviously cannot lay a hand on him on him unless you want to be sued! And she obviously had no answer for that and no apology! She also sent me a bill for that session for which i wrote the check with a big F*** you on it! I told her I would report her to the pediatrician who recommended her to me and in whatever other public forum I can find, so no one else has the same experience I did! How she is in business is a mystery! Bottom line; don't send your kids to this psychopath!!

I had a great experience at Advanced PT. They took the time to isolate the cause of my pain. They…read morewere attentive,thorough, and empathetic. Marc, Nick & Bronte and the assistants were able to massage, and guide through gentle exercises, my piriformis pain to subside. Plus, Nick orchestrated the ice and music to perfection.

After knee replacement surgery. The care given was exceptional and Mike Martines, the owner…read moreprovided was very proficient. The entire staff was exceptionally cordial.