This is a small shop where you get plenty of personalized attention…read more Having been to 2 other RT companies, Ryan and staff rated top dog for their caring.

If you don't tip their massage therapists for an already paid service, they'll just cancel your…read moreappointment and won't reach back out to reschedule.

I had a great experience at Advanced PT. They took the time to isolate the cause of my pain. They…read morewere attentive,thorough, and empathetic. Marc, Nick & Bronte and the assistants were able to massage, and guide through gentle exercises, my piriformis pain to subside. Plus, Nick orchestrated the ice and music to perfection.

After knee replacement surgery. The care given was exceptional and Mike Martines, the owner…read moreprovided was very proficient. The entire staff was exceptionally cordial.

Beware - physical therapists are great but the billing department is fraudulent. They collect…read morepayments from you up front and collect payments from your insurance but will not refund your money if you stay as a patient. So, we cancelled further appointments. This "double collecting" is worrisome as a majority of the patients I saw there were elderly. They also keep your credit card on file to charge so there is no reason to not refund previously paid charges. It took 13 weeks, 4 phone calls and a visit to the office to get my refund. They also directly lied to me about mailing a refund check. Their phone calls say they are recorded so they would have proof of them telling me the date of a check being sent that never was.

Everyone at Golden Bear Physical Therapy was outstanding to work with! I started there after knee…read morereplacement surgery and they brought me from hobbling to healthy over the course of 12 weeks. The staff are all knowledgeable and caring, making me feel like they took a genuine personal interest in my recovery -- which they did. I was blessed that Jorge, Kevin, Paul, Kylee, Maria, Xochitl, and Erin all worked together to make it a terrific experience, giving me the support and confidence to become active again. I would recommend GBPT to anyone looking for outstanding and caring therapy!

I was referred to Jason for a tight muscle down the back of my thigh that gave me a lot of pain at…read morenight when I went to sleep. On my 3rd visit with Jason, I mentioned I had a nagging pain for about 10 years that I just tolerated on my right lower back due to a couple of car accidents. He worked on that area and when I walked out of his office my pain was gone. I said to my self, it will come back. Guess what, its been over a month now and I'm amazed, no pain, completely gone, including the tight muscle pain. I am now able to garden, bend, pick up and hold my grandchildren. I am so grateful and want to tell everyone of my experience. Jason is very knowledgeable, kind, caring and very respectable. I normally do not write reviews, but as much as I'm so pain free, I want everyone to know. If you are in pain, don't hesitate to contact him for an appointment.

Jason...get ready for it...has actually changed my life…read more Jason has succeeded in helping me understand, heal and manage a problem with my knee that I thought I was going to have to accept as a chronic and disheartening reality of life. In a nonintrusive manner, he spends time getting to know your issue. Then, he follows a plan that couples his own work (and seriously, this guy WORKS when he's with you) with achievable exercise I have been able to incorporate successfully into my own life. Jason is easy to talk to, and there's wisdom in his unpretentious approach. He doesn't mind you writhing around a little while he desensitizes a problem area. When a session is beginning or reaching its conclusion, depending on your need, he teaches you what is going on with your body. If you are anything like I was, I needed my mind to loosen up as much as I needed my body to calm down. Jason will quietly but assertively guide you through the setbacks that might be a part of your journey. "Didn't do your stretching? That's okay. What is your body telling you about that choice?" On a closing note, there's something pretty exceptional about Jason's character. This is a therapist who wants you to heal. He wants you to graduate from his table. I'm not fully there, but I schedule out further and further each time I go now. I look forward to every session and am proud of myself each time we plan the next.

I came here for 9 weeks of physical therapy after undergoing an L4-L5 and L5-S1 spinal fusion. When…read moreI first started, I was honestly very discouraged and wasn't sure if I would ever get back to where I was before surgery. From the moment I walked in, Kory welcomed me and gave me reassurance that I would eventually regain my mobility as long as I continued to push forward. She created a plan of action for my two sessions each week, and every 1-2 weeks we would introduce new exercises and reassess my progress. I really appreciated the progressive approach because I could actually see and feel myself getting stronger and gaining mobility back. One of my biggest goals was simply being able to put my socks on without assistance. I'm very happy to say that I can do that now, which is something I wasn't sure would be possible when I first started. One thing I would emphasize about this physical therapy facility is that it's not a place where you can expect the therapist to do all the work for you. **You have to put in the work yourself.** You will be challenged and asked to do things that are difficult, but you have to keep pushing and believe that you can get better. I like to live by the quote, **"Nothing works unless you do."** That mindset really applies here. I also want to give credit to the front desk staff. They are always welcoming, helpful with scheduling, understanding, and never judgmental. The overall atmosphere is great as well. Being surrounded by other people who are working hard toward improving themselves is motivating and makes you feel like you're part of a community that is focused on getting better. I would definitely recommend this physical therapy facility to anyone recovering from an injury or surgery and looking to improve their strength, mobility, and quality of life. You have to be willing to put in the effort, but if you do, the progress can be incredibly rewarding. I'm grateful for the help and encouragement I received throughout my recovery.

Thrive has been an amazing place to be at while recovering. Even though I'm having trouble still…read more The staff (Mitchell, Adriana, Jaaci, Rose) make sure I feel at home and ensure I have a good experience from when I show up to when I leave Jeff is an amazing PT and he shows he cares through his work and attempting to understand the pain it is through different efforts. Some painful some helpful the staff make it home.

Rick, my physical therapist, is extremely thorough and truly takes the time to evaluate my progress…read moreeach week, making adjustments to my treatment as needed. His professionalism, expertise, and hands-on approach have significantly reduced my sciatic and lower back pain. I really appreciate the quality time and attention he gives at every visit. The entire staff is friendly, attentive, and works extremely well together as a team. I'm never left sitting around waiting--someone is always willing to jump in and assist, which makes every appointment feel efficient and well organized. The front desk staff is also wonderful. They are very knowledgeable about insurance and take the time to clearly explain coverage, policies, and what to expect.

I have had the best care from the best physical therapy team here! They are aware of EDS and have…read moremade plans that work with my issues. I have made a lot of improvements while being here and I always feel safe here. They even have made accommodations for me that most places have struggled to make accommodations for. I have recommended so many people here and I recommend you here reading to check them out now! :)

The office staff are very nice. The therapy tables where you work out are wiped down frequently…read more I feel I am progressing at a steady pace. Thank you, Austin and Spencer.

Dr. Biggers and Staff make physical therapy rewarding and relatively pleasant. The hard work is…read morepaying off; I can see positive results every week. I have learned alot about my injury (dislocated shoulder, break in the humeris). This has been an educational experience for sure! My first goal was to drive my car again (which I have achieved) and my second goal is to raise the arm above my head! It's the little things that make me happy. Thank you Dr. Biggers, Alexis, Miss B, Lulu and now Candi for helping me regain my range of motion! I highly recommend Premium Physical Therapy!

I am beyond grateful to have found Kimberley Voelz, DPT. After 20 years of suffering with pain and…read morediscomfort from scar tissue that formed after a surgery, my abdomen has now been restored to health! I feel consistently relaxed and calm in my belly and can breathe! Her passion for what she does is matched by her masterful skills. The office has been a healing place for me, with a friendly, all female staff and comfortable rooms. Thank you for being a positive part in my healing journey!

While I cannot speak for the actual therapists because I did not get that far, I am very…read moredisappointed in the practice administrator and process. After waiting nearly 4 months from the first time I called to schedule and multiple calls with the office staff to schedule all of my appointments, then reschedule multiple appointments before even meeting a therapist or being assessed, because they had mistakenly scheduled me with the wrong therapist... I came in and found a cold, distant older woman at the front desk. Katinka. She looked at me awkwardly and then asked "yes?" When I gently smiled and told her my name she stared at her computer screen for a long time and then began to inform me that they had moved all of my appointments. As I began to share there were conflicts in my schedule (because I have 3 kids and work full time and had already made arrangements according to what they had scheduled, she was annoyed. She then said "you're aware you are out of network and will be paying cash..." I was confused from what had been explained to me. The condescending and annoyed tone made me extremely uncomfortable. At one point she seemed to have shifted gears in an attempt at kindness when she commented on my beautiful hair color. However, by that time, any sense of comfort or safety was gone. If you need a vulnerable kind of therapy, it ought to feel like a safe and welcoming place. That is exactly what I did not find here. I canceled all of my appointments and walked out. Too bad that Katinka, who may be a great medical biller lacks warmth, candor or a professional style and keeps people from seeing what may be fantastic therapists. I will take my business elsewhere and perhaps you should too

Dr. Guinto is my pain management doctor and he is terrific! He's genuine, caring, listens, and I…read moretrust him. I give him 5 stars! But is back office staff is awful! Calls are rarely, returned! I had an epidural a couple of weeks ago, and had several unusual symptoms I had never experienced. I put THREE calls into his office regarding 3 unusual symptoms and got one call back handling only one of the symptoms. I called again at night so the medical assistant would call me first thing in the morning, saying I was still concerned about my symtpoms and wanting to see the doctor and NEVER got a call back! The medical assistant is the conduit between the patient and the doctor and his medical assistants is unprofessional and doesn't seem to care for Dr. Guinto's patients. I'm frustrated and disappointed.

Update: I ended up moving forward with a procedure, only to have my follow up appointment canceled…read more They called me on a Saturday and said the doctor wouldn't be there. They rescheduled me for a week after the priorly scheduled appointment. Then they called and left me a voicemail canceling that appointment. I called the office back and they said the next appointment was months out and they'd have 'Zoe' call me. Well I never got rescheduled and never got ahold of anyone. Still no follow up appointment months later. Honestly this place is the WORST office I've ever been to. I give up. You can BET they are calling me to pay my bill though, so that's lovely. Bottom line is they push hundreds of people in and out of this place and money is all they care about. ----------------------------------------------- I saw Dr. Guinto who seemed genuine and listened to my concerns. At my first visit I had to arrive an hour early where I then waited almost two hours to be called back into the room. I then got my MRI. MRI department was wonderful. No complaints there. I had some issues trying to determine why this doctor suddenly said out of network when a week earlier it said he was in network (my insurance ended up solving the issue). The office staff was of ZERO help. They have been so rude when I have called in. Now I'm trying to schedule a follow up appointment, and they are over a month and a half out AND do not care about working around your schedule. As much as I appreciated Dr. Guinto, I'm going to try to find another doctor and go here as an absolute last resort. I have a M-F job and cannot spend 3-4 hours total waiting to be seen by a doctor. It's very difficult to even get the time off for a visit as Is.