Skilled nursing facility rehab. Staff was nice. Not many workers. Food was absolutely disgusting!…read moreThe physical therapy was never done. We are moving to another SNF.

The facility is bad need of repair! The room had no curtains! My friend called it hell!! I wouldn't…read moresend anyone to this facility! The food I wouldn't feed my dog!! Disgusting

Very nice facility with friendly and professional staff. A big shout out to Neetu my CNA. She was…read morealways cheerful and took very good care of me. The rehab staff was kind and motivating. I came in non-ambulatory with a fractured pelvis and after 12 days I was able to go home with a walker. I would highly recommend this facility. The only reason I didn't give 5 stars is because the food could be better. Some things were good and others weren't.

This place is nice. I really appreciate everyone who works here. A big thank you to Kanwaljat Kwai…read morefor helping my Mom. And all the others from Speech therapy, PT, OT, CNA & nurses. Thank you all for taking good care of my Mom and others.

Worst place for your loved ones, worst sleeping accommodations, like sleeping on a camping cot , a…read morerestroom to be used between 6 to 8 person, showers 2 times a wk if lucky Community showers.No privacy .Worst food .So sorry that I was there for a short.I wasn't treated with dignity. I'm a Person.

My mom was at this facility for 3 months The care she…read morereceived at Oakwood Gardens was outstanding. The physical therapy department was instrumental in my moms recovery ( Robby and Doris ) The nursing aides are all very friendly and helpful They clean each room daily My mom loved the food Would recommend this facility to anyone who needs rehab

I would give Sierra Vista 10 stars if I could! I was apprehensive about my husband being…read moretransferred there because it was only rated 3 stars, but I really had no choice. They are the only facility in the Fresno area that would accept someone with his diagnosis. When I removed him from his previous facility that was rated 4 stars by Clovis Community, he was so weak that he could not sit up or stand because he had lost nearly 30 pounds because of their poor care. The receptionist at Sierra Vista was very welcoming. The staff was friendly and I could ask any staff member about his condition. At his previous facility I was only allowed to speak to one person and she never gave me answers to my questions regarding his weight, BP, etc. Sierra Vista's dedicated Physical Therapy staff was able to get him up on his feet and walking again. I am extremely thankful for them doing that! When he was discharged to go home many of the staff hugged him goodbye or gave him a kiss on the cheek. They will be happy to know that he is still up and walking. Thank you Sierra Vista!

I take reviewing Sierra Vista healthcare center very seriously because someone's loved one's life…read moremight depend on it. I first want to say that the staff was very kind and hard-working. My Dad had been to Willow creek 9 months prior and had a better experience- but his health was not as bad as it was so it's hard to compare. Willow Creek and no other facility would accept him except for Sierra Vista because he needed a self catheter every six hours due to foley complications he had at the hospital. I'm very grateful that they accepted him and were willing to do this difficult job. My dad arrived after being in the hospital for two weeks. He was immobile and we were hoping he could gain some strength through physical therapy. Upon arriving, I remember feeling as if things were not set up for a patient to succeed physically. My dad's bed felt very cheap and had no rails for him in case he fell. The TV didn't work and he wouldn't have been able to see it anyway, because the bed could barely prop up. He could barely reach his food due to the height differences of the bed and the table. The food was absolutely terrible, and I repeated to them several times that it took him hours to eat. He needed the food to sit in front of him for hours and that he would eventually eat. After 20 minutes of putting the food in front of his face, they would take it away and toss it. Due to this, his kidneys failed because he was not getting any food. They also restricted his fluids because his sodium levels were not great but it was clear he was completely failing from dehydration and malnutrition. We had some other issues and I felt it was almost impossible to get a hold of the doctor. I think there's one Dr on sight once a week or so... when my dad had an allergic reaction, it took hours and hours for them to get approval to put hydrocortisone on his skin, so I actually went to CVS and got it myself because he was suffering. After four days, my dad declined terribly. He couldn't even speak or understand anything. They had trouble getting the catheter in and his bladder got distended so they had to call emergency. At Emergency we learned that my dad's kidneys were failing. He was in the hospital for another two weeks and ultimately it was because he didn't have fluids or proper nutrition. My dad was put on Hospice and since he has been in assisted-living- it's been a miracle and he has made a complete turnaround. I really think it came down to nutrition and comfort. Sierra Vista has some things to work on like cleanliness, the humidity was almost unbearable, the food was a huge issue... But I do believe the staff did their best. All really good people... physical therapy probably wasn't the best situation to put my dad into, so I can't put all the blame on them... I feel he was neglected a bit, but I also think the staff had so much on their hands with other patients. I think if your family member is declining at any facility like this, it's best to get them somewhere very comfortable because being comfortable and fed well is the key to healing.

Isn't it a shame that I can't give this place the 5 star review that I had planned. But after I…read morewas told that we cc6have packages delivered here and they would safely get into my hands,and 3 of 4 were unaccounted for, how can I? Amazon stated that they wrote given directly to a receptionist at the front desk. When . .my own caregiver went up to ad6,they were uncoverned. Other than that, the care is fine. But losing packages is a big deal with me.

I meant COVENANT POST ACUTE nursing facility at 3408 E. shields. FRESNO the cure is excellent. The…read morenursing staff is excellent. Their CNA's are good to. Excellent I recommend this place HAILE. I got here a couple months you need to check out the patio. It's beautiful STEVE.

My experience was disappointing. When I arrived to visit my dad, the first thing I encountered was…read morethe Director of CNAs discussing a staff member being on a television show. There was no greeting or welcoming atmosphere for visitors or residents' families. In my opinion, management should spend more time focusing on supporting and recognizing the staff who are working hard every day and providing quality care. A more professional and resident-focused environment would leave a much better impression.

My dad was a patient there for one day they were supposed to help him cut his food help him eat. We…read moreshowed up and he was slouched. Could barely reach the tray and he was by himself he would call. No one would come terrible place even though it got a good rating I guess this is the best. The city has to offer. Nursing homes are terrible.

This facility does not even deserve one star. Do not put your loved one in their care. The staff…read morehas horrible attitudes, and they don't even try to hide it. They won't return phone calls regarding updates on your loved one or have care to call you if having issues with your loved one. I stated many times to call if there was an issue with our loved one and no one ever called the family to let us know. The facility is not well kept and is dirty. They allow the residents to yell, cuss, & blast rap music as loud and as long as they want. They stole multiple things from my loved one. This place needs to be SHUT DOWN. It's really sad to see the elderly not being taken care of properly and rotting away in their beds. This was overall an awful experience , I don't think it gets any worse than this.

Not organized. So many staff just walking around. Call light ringing for 10 mins, I timed it. Dirty.read more

The care was excellent , my mom received while recovering from a stroke . Staff had many activities…read moreto keep her moral up and the physical therapist and nursing staff were so caring and personable . The care my mom received was stellar . The staff made such a difference in a very caring warm environment . The dining experience was wonderful also , I loved the extra effort coordinated either activity director and the chef to add some fun and joy to my mom and others recovering . I will be forever grateful for Morning Star and helping my mother at such a difficult time regain her strength and keeping her spirit upbeat .

Hello, I'm Bro Roy and I wanted to share a few thoughts. I'm very happy with the quality of care,…read morehere at Morningstar. The Nurses are Amazing, Michael, Rosa, Josh, Trine, all of them go above a beyond. Very caring.... Also the FOOD is great too. I don't know my future but it's nice to to know My family has a Go To Place!!!!! God Bless You all