My experience was disappointing. When I arrived to visit my dad, the first thing I encountered was…read morethe Director of CNAs discussing a staff member being on a television show. There was no greeting or welcoming atmosphere for visitors or residents' families. In my opinion, management should spend more time focusing on supporting and recognizing the staff who are working hard every day and providing quality care. A more professional and resident-focused environment would leave a much better impression.

My dad was a patient there for one day they were supposed to help him cut his food help him eat. We…read moreshowed up and he was slouched. Could barely reach the tray and he was by himself he would call. No one would come terrible place even though it got a good rating I guess this is the best. The city has to offer. Nursing homes are terrible.

My mother is currently under the care of Oyuna Hospice. We love every staff member from office…read morestaff to nurses, aides, etc. what a wonderful and compassionate group of individuals. My mother receives excellent care in her own home. Oyuna has been a blessing for our family-they offer peace of mind, as I know I can call them anytime (and I have) when I have a concern about my mother. Thank you Oyuna staff and may God bless each and every one of you for your kindness, compassion, patience, and great service you provide to all you serve. I would recommend this company over any other (have dealt with others) to anyone who needs this type of service.

My father-in -law was under the care of Oyuna Hospice. They are an excellent company that provided…read morefor all his needs. They supplied us with everything we needed and it all came on same day when asked for. They provided a hospital bed, oxygen tanks and machine, adult diapers, pads, wipes, Ensure and all the medications. Our comfort care provider Alexandra ( Alex ) was outstanding, she came by 3 times a week to bath, shave, change sheets, pads and diapers. Her advise we really appreciated. The good thing about Oyuna is that when you call for help you get a experienced Nurse that answers not an answering service. We had bad experiences in the past with 2 other hospice services that weren't there when we needed them so we were hesitant to try it again. I'm glad we found Oyuna Hospice, they totally restored our faith back in Hospice care. Thank you, Oyuna Hospice.

My mother received PT/OT after an hospital stay. No one really wants to recuperate at a facility…read morebut rather be home. I must say that Orchard Post Acute with a loving, compassionate staff made her stay easier to tolerate. The CNA'S were more than happy to help with dressing and personal needs. They and the whole staff truly went above and beyond to make her stay pleasant. The PT department was so awesome! They truly had a motivating attitude towards all of the patients. You can see and feel that they really care about people. What was special and touched me deeply was her red carpet send off. The staff gathered around and played her favorite music as she left the facility. It's these things that make a facility special. I was tearful as I witnessed the care my mom received. I highly recommend Orchard Post Acute for your loved one.

This facility does not even deserve one star. Do not put your loved one in their care. The staff…read morehas horrible attitudes, and they don't even try to hide it. They won't return phone calls regarding updates on your loved one or have care to call you if having issues with your loved one. I stated many times to call if there was an issue with our loved one and no one ever called the family to let us know. The facility is not well kept and is dirty. They allow the residents to yell, cuss, & blast rap music as loud and as long as they want. They stole multiple things from my loved one. This place needs to be SHUT DOWN. It's really sad to see the elderly not being taken care of properly and rotting away in their beds. This was overall an awful experience , I don't think it gets any worse than this.

I wanted to share feedback about social worker Jaclyn Cook during her recent visits to our assisted…read moreliving facility. She has been consistently rude and unfriendly toward our staff. When we asked which resident she was visiting, she would reply bluntly with "a patient," and has to be asked multiple times before giving the name. Her expressions and overall demeanor is cold and give the impression that she's bothered by having to speak with staff. She has also stood staring rudely at staff who were on the phone with a family member until someone stopped what they were doing to assist her. Her attitude is unprofessional, especially for someone working in hospice as a social worker where respectful communication is important. I hope St. Mary's addresses this and encourages her to interact with staff and her patients with more courtesy.

Specific to one licensed professional and their opinion expressed to client on their negative…read moreopinion of the effectiveness of vaccinations.

Very nice facility with friendly and professional staff. A big shout out to Neetu my CNA. She was…read morealways cheerful and took very good care of me. The rehab staff was kind and motivating. I came in non-ambulatory with a fractured pelvis and after 12 days I was able to go home with a walker. I would highly recommend this facility. The only reason I didn't give 5 stars is because the food could be better. Some things were good and others weren't.

I am heartbroken and outraged by the gross negligence of the skilled nursing facility where my…read more91-year-old grandfather was receiving care for his physical therapy. He was supposed to recover there and return home, but because they failed to properly monitor his catheter, he developed a severe infection. He was transferred back to the community hospital, and the infection entered his bloodstream. Ultimatley, he passed away. At one point, we spoke with the director in charge late in the day. While we voiced my concerns, she didn't even make eye contact--she packed her bag, shut down her computer, and got ready to leave. It was clear she had no real interest in addressing the issues, and that moment reflected exactly why the facility runs the way it does--with indifference and a lack of accountability. They never followed directions, and any time I asked questions, no one knew the answers. They blamed the previous shift instead of taking responsibility. No family should have to suffer a loss because of such neglect. I urge others to stay far away from this facility. Their inaction cost my grandfather his life.

I was a patient here. The staff was wonderful and quickly responded to every room call. Physical…read moretherapy was intense, but worth it! I am walking better and feeling great!

Only now, more than four years later, have I found the emotional strength and moral courage to…read morepublicly speak about what my family experienced at San Joaquin Valley Rehabilitation Center. My father entered this facility with documented "good rehab potential." Until only weeks earlier, he had been ambulatory and self-sufficient. Yet almost immediately, Dr. Cha repeatedly dismissed his worsening condition as simply "old age." What we witnessed felt less like compassionate rehabilitation medicine and more like an elderly patient quietly being written off. One physician later intervened with IV hydration and steroids after recognizing a serious decline in my father's condition, and we saw noticeable improvement. Yet shortly afterward, according to staff, the IV was removed despite my father struggling to swallow even water. Communication with the family was deeply inadequate despite staff knowing my father spoke no English and communicated only in the Calabrian dialect of southern Italy. He was therefore heavily dependent upon proper medical oversight, attentive observation, and honest communication with family members advocating on his behalf. The medical records later obtained by our family contained troubling inconsistencies, contradictory notes, omissions, incorrect dates, and even the wrong gender in one report. Most heartbreaking of all was the feeling that my father was no longer being treated as someone worth fighting for. Despite ongoing weakness and COVID symptoms, he was discharged to a skilled nursing facility instead of receiving higher-level hospital care. Two days later, he was dead. After reading numerous prior reviews of San Joaquin Valley Rehabilitation Hospital, I was deeply disturbed by how many experiences closely resembled our own concerns regarding patient care and Dr. Cha's medical oversight. Multiple reviewers described issues involving medication management, poor communication, dismissive behavior toward family advocates, questionable treatment decisions, and inadequate patient care -- concerns that strongly parallel what is documented in our records. My concerns are not speculative. I possess extensive medical documentation, medication records, physician notes, timelines, and related evidence that I believe demonstrate serious negligence involving Dr. Cha and, by extension, San Joaquin Valley Rehabilitation Hospital. What is especially troubling is the consistency between our documented experience and the accounts already publicly described by multiple other families here. Because these matters are supported by substantial documentation, I am willing to privately share relevant records with legitimate investigators, attorneys, licensing authorities, journalists, or families seeking information regarding this facility. If others experienced similar issues and wish to compare records or discuss concerns privately, they may contact me. Patients and families deserve transparency, accountability, and safe medical care. I would never entrust a loved one to this facility.

So thankful for the great companion care from Elena toward my mother. Mom looks forward to seeing…read moreElena each time, as I do. I know that I can leave to do errands or just take a rest and Mom is completely relaxed with her. Thank you, Lyle and all of A-Plus staff for working with us. Thank you, Elena, for being with Mom. Elaine

The ladies with A plus are so kind , friendly and very supportive, they listen to what you have to…read moresay , Lyle and his wife are such great people.

Choosing an assisted living home for a loved one is such an important decision. Fresno Guest Homes…read morewas recommended to me and I'm so glad we moved my mom into one of their amazing homes. They provided comprehensive services to my mom and to us as a family navigating new decisions. The customer service was unbelievable! From the owner, to the administration, to the staff caring for my mom, we received the best service. This team listens, communicates, and cares for families. My mom was impressed with the food, the special touches she was able to make to her room, and the attention the staff gave to her in terms of grooming & activity. The team coordinates all medical needs if you choose. I wouldn't hesitate to recommend Fresno Guest Homes and I would trust them with any family member. This team is truly a group of good people that have a heart for taking care of others.

Went to visit family member very impressed with housing,rooms,cleanliness overall visit. Have…read morenothing bad to say