They took care of my Step Mom Helena and she was able to pass with Dignity and Free of Pain ,…read moreNursing Staff was Extremely nice and supportive cant thank them enough for their service....

My loved one was moved to Hinds, and stayed there only a few days before he died. He had been awake…read moreand speaking until he went there and received "medication" to "calm" him. Because he was supposedly close to death, the whole family wanted to be bedside during the process...talking with him, touching him, some aroma therapy and music would have been nice...we wanted to tell him all the things that are comforting in the transition. We were not allowed to be there all together. You have to take turns....and at night, only one person is allowed to be bedside The rules do not allow for a comforting death surrounded by your family. When I wanted to rub his feet I was rudely asked "do you need help?", as if I wasn't allowed to touch his feet. We weren't allowed to talk in the living room in the night either, though we were grieving and trying to comfort each other. It is as if they have no idea what hospice is really about. I have experienced very good hospice care, where the nurses guide the family through a meaningful and comforting transition and the whole family can be together. I wouldn't take my worst enemy to Hinds to die. I will say that there was a kind volunteer, and a nice nurse, but the head nurse was snippy and she robbed our family and our loved one of a peaceful comfortable passing. That is a horrible fact that I will have to live with.

A compassionate care team. The staff are very knowledgeable and kind. They take good care of…read morepatients and their families. I was a social work intern and will always be grateful for the opportunity to work with them. Thank you AseraCare Hospice for a great experience

We would not have been able to get through hospice without the support of Asera. They are kind,…read morecompassionate and take every measure possible to facilitate the care and needs to be met during hospice. Always thankful they still support 18 months after transition. Helped me feel not so alone with my grief. They were the only ones to send us a card and check up on me after my moms passing

The staff at optimal were all very sweet. They were great at communicating which makes care a lot…read moreeasier and helps you focus on your loved one instead of having to worry about your care team.

My friend has raved about this hospice care... He has the absolute best jf care, managed pajn, abd…read morehe AAA tge braes are the nicest he has ever had... Hospice Ist law was us the last few weeks of life, Pallative hospice is for those of us who have a longer term of painful life, and beed the go me care... Ive just been referred abs pray these guys are going to get 5 stars frlm. Me!

The team at this facility is extremely helpful and have a friendly demeanor. The environment is…read morevery clean and the operations are smoothly managed. Based on my positive experience, I would be pleased to recommend this establishment to any friends or relatives seeking such services.

My experience was disappointing. When I arrived to visit my dad, the first thing I encountered was…read morethe Director of CNAs discussing a staff member being on a television show. There was no greeting or welcoming atmosphere for visitors or residents' families. In my opinion, management should spend more time focusing on supporting and recognizing the staff who are working hard every day and providing quality care. A more professional and resident-focused environment would leave a much better impression.

My experience at this location was wonderful I was returning to the aquatic therapy for community…read morepool I've been calling for months now and pool is still closed got different response every time will the pool ever be open again ??

I am extremely disappointed with San Joaquin Valley Rehabilitation Hospital (SJVRH), a subsidiary…read moreof Vibra Healthcare, LLC, and the fact that the therapy pool has been out of use since March. It is now October, and the pool remains unavailable, leaving community members, inpatients, and outpatients who depend on this facility without access to an important resource for exercise, rehabilitation, physical therapy, and overall well-being. The therapy pool is more than just a place to swim. For many of us, aquatic exercise is an important part of maintaining mobility, strength, and quality of life. I personally experienced how beneficial these classes can be, and I know how much they can mean to people who are working to regain or maintain their physical abilities. What makes this situation particularly frustrating is the length of time the pool has been closed and the uncertainty surrounding when it will reopen. I understand that specialized medical pools require rigorous maintenance, mechanical overhauls, and strict regulatory upkeep; the lack of transparent communication and the prolonged timeline of this closure are deeply distressing. We realize that Crystal has done all she can do. We need answers! A facility that provides rehabilitation services should understand how important consistent access to therapeutic exercise is for the people who rely on it. Keeping the therapy pool unavailable for this long, without a clear resolution, is deeply disappointing considering that you promote your organization as community-friendly. Your mission statement says your top priority is putting patient experience and satisfaction before all else. And yet, the therapy pool remains closed. I sincerely hope San Joaquin Valley Rehabilitation Hospital (SJVRH) recognizes the impact this extended closure is having on therapy pool users, provides a meaningful update on the pool's status, and makes reopening it a priority. We deserve better communication and a clear plan to restore access to this valuable resource.

I was transferred to CSTCC in June. I was on the subacute side so there was ALOT of dinging and…read morebeeping from the medical supplies. I was here for 6 months and mostly got good and fair treatment. Staff RNs were helpful and courteous however the LVNs tended to be more robotic and too busy to introduce themselves and explain to me what they were going to do. It was mostly "here's your meds!" I enjoyed my stay there for the most part. Activity staff were great like Willy, Hillary, and Jennifer. From top administrator Leslie always had time to talk to me AND LISTEN. She always had the brightest smile. Pt rehab program was very efficient as well. I would recommend this facility to anyone that needs the care.

This is actually my moms review. But for some reason her review is kept from being seen from the…read morepublic. Either by continuously being deleted or blocked. "could hive this place MINUS I would. DO NOT & I REPEAT, DO NOT, put anyone in here If you love them. This is place is DISGUSTING! They LIE, SNEAK & COVER. Upon arrival, we were NOT greeted by Staff (Admin nor a Social worker) we weren't spoken to about how things worked there, we werent given a tour, no Welcome paperwork. Nothing was explained to us. My Mom was treated so badly here. They had people from MAINTENANCE (a man who had a brain injury from an accident) brushing my Moms hair, FORCE FEEDING HER, food that was too hot. On days my Mom did NOT want to shower, they LIED to her saying they called her Daughter (ME) & that I told them to make her shower. My Mom cried all the way down the hall (my mom had a stroke and was immobile). When these issues where brought to up to her Social Worker, they then sent in Psyche to do an eval (which no phone call was made to me about-which by law they are supposed to do), tried making it out that my Mom was SUICIDAL (another lie). This place is SICK! I YANKED MY MOM OUT as soon as that happened. If my hands werent so full, i would of filed a complaint with the State. Do NOT TRUST these people with someone you love. I wont even get into the things we witnessed happening with other patients in this Facility. Their license should be pulled! Im sure Im missing a lot of other things we went through, Im doing this review on a whim. And Nurses WILL drill the Families for info, then later use that against the patient and make it seem like the patient gave them all of the information. They play DIRTY!! The end..." @The Community Care Licensing Division (CCLD)

Right at Home Fresno is truly exceptional!…read more The office staff is incredibly responsive, organized, and compassionate! They don't just "schedule care," they build real relationships and make sure every detail is handled with professionalism and heart. The RAH caregivers are nothing short of amazing. Each one works with kindness, patience, skilled and genuinely invested in their clients well-being. They show up on time, communicate clearly, and treat clients with dignity, respect, and warmth. What truly sets Right at Home Fresno apart is their consistency and accountability. Plans of care are thoughtfully updated and concerns are followed up on quickly. If you're looking for a home care agency that combines professional excellence with genuine compassion, Right at Home Fresno is the gold standard.

I have used Right At Home for over 3 years for my mother who has dementia. We have had the same…read moremarvelous caregiver for that time which has been a true blessing. The staff at Right At Home are as compassionate and caring as the caregivers they employ. Great communication regarding schedule changes, very flexible. Our caregiver Monique has become a member of our family! She offers kindness, patience, love, and smiles, and makes sure my mother is well taken care of. I would highly recommend Right At Home for loved ones who need help. They have been a Godsend for me and my family.

My mother is currently under the care of Oyuna Hospice. We love every staff member from office…read morestaff to nurses, aides, etc. what a wonderful and compassionate group of individuals. My mother receives excellent care in her own home. Oyuna has been a blessing for our family-they offer peace of mind, as I know I can call them anytime (and I have) when I have a concern about my mother. Thank you Oyuna staff and may God bless each and every one of you for your kindness, compassion, patience, and great service you provide to all you serve. I would recommend this company over any other (have dealt with others) to anyone who needs this type of service.

My father-in -law was under the care of Oyuna Hospice. They are an excellent company that provided…read morefor all his needs. They supplied us with everything we needed and it all came on same day when asked for. They provided a hospital bed, oxygen tanks and machine, adult diapers, pads, wipes, Ensure and all the medications. Our comfort care provider Alexandra ( Alex ) was outstanding, she came by 3 times a week to bath, shave, change sheets, pads and diapers. Her advise we really appreciated. The good thing about Oyuna is that when you call for help you get a experienced Nurse that answers not an answering service. We had bad experiences in the past with 2 other hospice services that weren't there when we needed them so we were hesitant to try it again. I'm glad we found Oyuna Hospice, they totally restored our faith back in Hospice care. Thank you, Oyuna Hospice.