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Oxnard VA Clinic

2.3 (6 reviews)
Closed • Closed

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Fraternal Eagles Lodge - F. O. E. #232 Aerie and Auxiliary

Fraternal Eagles Lodge

(5 reviews)

# Complaint: Unfair Refund Policy at the Eagles I'm writing…read moreto express my disappointment with the Eagles' management decisions regarding my party refund. Despite being told that I would receive my $300 security deposit back if we cleaned the venue thoroughly, the management later refused to return my deposit. The party was called off due to alleged drinking in the parking lot, which we didn't witness. The bartender promised a refund if we cleaned up, the Bar manager Lisa reneged on this promise also stating she would show proof . Stating the bar made, Alice had no right to instruct us that we would get our money back if she had enough pull to call off our party then why not just tell us to leave and not clean up! We stayed almost 2 hours cleaning up! I've since spoken to several people who have had similar experiences with the Eagles, where parties are called off and deposits are kept. In contrast, I've had positive experiences at the Moose, where events are handled with courtesy and respect. # Unfair Treatment of Non-Members The Eagles' policy of turning away non-members in the rudest way!! from the bar area is counterintuitive. By inviting potential members to experience the venue, you can showcase its amenities and build a positive reputation. # Recommendation Based on my experience, I would not recommend hosting a party or becoming a member at the Eagles. The management's unfair refund policy and treatment of non-members are significant concerns. I hope that the Eagles will reconsider their policies and prioritize customer satisfaction. I also would like to add that I wrote a text message to one of the leaders named Tony explaining My complaint never not one return message or call. I then called Lisa back to let her know and her response was you already made the complaint wait for a return call ! Very unprofessional!!!!

In 1996 my wife and me had our wedding party here. My wifes god mother helped us with this place…read more She was a member and still might be, Kathy. It was awesome. We had some good times. The bartender was awesome. We had a cook, DJ and a decorator that came in a set up the place really nice. If I get a chance I will find some pictures so I can post them up. We had about 90 people there with chairs and tables and enough room for dancing.

Oxnard VA Clinic - veteransorganizations - Updated May 2026

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